Brother MFC-8220 User Manual

USER’S GUIDE

MFC-

8220

Version D

If you need to call Customer Service

Please complete the following information for future

reference:

Model Number: MFC-8220

Serial Number:*

Date of Purchase:

Place of Purchase:

* The serial number is on the back of the unit. Retain

this User’s Guide with your sales receipt as a

permanent record of your purchase, in the event of

theft, fire or warranty service.

http://www.brother.com/registration

By registering your product with Brother International Corporation,

you will be recorded as the original owner of the product. Your

registration with Brother:

■ may serve as confirmation of the purchase date of your product

should you lose your receipt;

■ may support an insurance claim by you in the event of product

loss covered by insurance; and,

■ will help us notify you of enhancements to your product and

special offers.

The most convenient and efficient way to register your new product

is on-line at www.registermybrother.com

Brother numbers

By registering your product with Brother International Corporation,

you will be recorded as the original owner of the product. Your

registration with Brother:

■

may serve as confirmation of the purchase date of your product

should you lose your receipt;

■

may support an insurance claim by you in the event of product

loss covered by insurance; and,

■

will help us notify you of enhancements to your product and

special offers.

Please complete and fax the Brother Warranty Registration And Test Sheet

or, for your convenience and most efficient way to register your new

product, register on-line at

Frequently asked questions (FAQs)

The Brother Solutions Center is our one-stop resource for all your Fax

Machine/Multi-Function Center needs. You can download the latest

software and utilities, read FAQs and troubleshooting tips to learn how to

get the most from your Brother product.

For Customer Service

Service Center Locator (USA only)

For the location of a Brother authorized service center, call 1-800-284-4357.

Service Center Locations (Canada only)

For the location of a Brother authorized service center, call 1-877-BROTHER.

IMPORTANT

For technical help, you must call the country where you bought the MFC.

Calls must be made from within that country.

You can check here for Brother driver updates.

In USA: 1-800-284-4329 (voice)

1-901-379-1215 (fax)

1-800-284-3238 (TTY service for the hearing-impaired)

In Canada: 1-877-BROTHER (voice)

(514) 685-4898 (fax)

http://www.brother.com/registration

http://solutions.brother.com

BROTHER NUMBERS

Brother fax back system (USA only)

Brother has installed an easy-to-use fax back system, so you can get

instant answers to common technical questions and product information for

all Brother products. This system is available 24 hours a day, 7 days a

week. You can use the system to receive faxed instructions and an Index of

fax back subjects.

The Brother fax back system number has been pre-programmed on One-

Touch Key 01.

Ordering accessories and supplies

For best quality results use only genuine Brother accessories, which are

available at most Brother retailers. If you cannot find the accessory you

need and you have a Visa, MasterCard, Discover, or American Express

credit card, you can order accessories directly from Brother. (In the USA,

you can visit us online for a complete selection of the Brother accessories

and supplies that are available for purchase.)

In USA only: 1-800-521-2846

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

In Canada: 1-877-BROTHER (voice)

Description Item

Toner Cartridge TN-540 (Standard, prints up to 3,500 pages)

TN-570 (High yield, prints up to 6,700 pages)

Drum Unit DR-510

Telephone Line Cord LG3077001

Telephone Handset UF6857010

Handset Curled Cord UF7204008

IEEE-1284 Bi-directional Cable F2A046-10

Power Protector for A/C Power, Phone

Line Surges and Voltage Spikes (2 outlets)

QPD120

Power Protector for A/C Power, Phone

Line Surges and Voltage Spikes (8 outlets)

FX120

Paper Tray #2 (Option) LT-5000

Network (LAN) Board (Option)

Brother Print/Fax Server

(10/100 Base-TX Ethernet Network)

NC-9100h

User's Guide LF2643001 (English for USA and Canada)

LF2645001 (French for Canada)

Quick Setup Guide LF2644001 (English for USA and Canada)

LF2646001 (French for Canada)

http://www.brothermall.com

ORDERING ACCESSORIES AND SUPPLIES

iii

Notice - Disclaimer of Warranties

(USA and Canada)

BROTHER’S LICENSOR(S), AND THEIR DIRECTORS, OFFICERS,

EMPLOYEES OR AGENTS (COLLECTIVELY BROTHER’S

LICENSOR) MAKE NO WARRANTIES, EXPRESS OR IMPLIED,

INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF

MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE,

REGARDING THE SOFTWARE. BROTHER’S LICENSOR(S) DOES

NOT WARRANT, GUARANTEE OR MAKE ANY REPRESENTATIONS

REGARDING THE USE OR THE RESULTS OF THE USE OF THE

SOFTWARE IN TERMS OF ITS CORRECTNESS, ACCURACY,

RELIABILITY, CURRENTNESS OR OTHERWISE. THE ENTIRE RISK

AS TO THE RESULTS AND PERFORMANCE OF THE SOFTWARE IS

ASSUMED BY YOU. THE EXCLUSION OF IMPLIED WARRANTIES IS

NOT PERMITTED BY SOME STATES IN THE USA AND SOME

PROVINCES IN CANADA. THE ABOVE EXCLUSION MAY NOT

APPLY TO YOU.

IN NO EVENT WILL BROTHER’S LICENSOR(S) BE LIABLE TO YOU

FOR ANY CONSEQUENTIAL, INCIDENTAL OR INDIRECT DAMAGES

(INCLUDING DAMAGES FOR LOSS OF BUSINESS PROFITS,

BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION,

AND THE LIKE) ARISING OUT OF THE USE OR INABILITY TO USE

THE SOFTWARE EVEN IF BROTHER’S LICENSOR HAS BEEN

ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE

SOME STATES IN THE USA AND SOME PROVINCES IN CANADA

DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY

FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE

LIMITATIONS MAY NOT APPLY TO YOU. IN ANY EVENT

BROTHER’S LICENSOR’S LIABILITY TO YOU FOR ACTUAL

DAMAGES FROM ANY CAUSE WHATSOEVER, AND REGARDLESS

OF THE FORM OF THE ACTION (WHETHER IN CONTRACT, TORT

(INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR

OTHERWISE), WILL BE LIMITED TO $50.

Compilation and Publication Notice

Under the supervision of Brother Industries Ltd., this guide has been

compiled and published, covering the latest product descriptions and

specifications.

The contents of this guide and the specifications of this product are

subject to change without notice.

Brother reserves the right to make changes without notice in the

specifications and materials contained herein and shall not be

responsible for any damages (including consequential) caused by

reliance on the materials presented, including but not limited to

typographical and other errors relating to the publication.

NOTICE – DISCLAIMER OF WARRANTIES

Brother

One-Year Limited Warranty and Replacement Service

(USA only)

Who is covered:

• This limited warranty ("warranty") is given

only to the original end-use/retail

purchaser (referred to in this warranty as

"Original Purchaser") of the accompanying

product, consumables and accessories

(collectively referred to in this warranty as

"this Product").

• If you purchased a product from someone

other than an authorized Brother reseller in

the United States or if the product was

used (including but not limited to floor

models or refurbished product), prior to

your purchase you are not the Original

Purchaser and the product that you

purchased is not covered by this warranty.

What is covered:

• This Product includes a Machine and

Consumable and Accessory Items.

Consumable and Accessory Items include

but are not limited to print heads, toner,

drums, ink cartridges, print cartridges, refill

ribbons, therma PLUS paper and thermal

paper.

• Except as otherwise provided herein,

Brother warrants that the Machine and the

accompanying Consumable and

Accessory Items will be free from defects in

materials and workmanship, when used

under normal conditions.

• This warranty applies only to products

purchased and used in the United States.

For products purchased in, but used

outside, the United States, this warranty

covers only warranty service within the

United States (and does not include

shipping outside the United States).

What is the length of the Warranty Periods:

• Machines: one year from the original

purchase date.

• Accompanying Consumable and

Accessory Items: 90 days from the original

purchase date or the rated life of

consumable, whichever comes first.

What is NOT covered:

This warranty does not cover:

(1) Physical damage to this Product;

(2) Damage caused by improper installation,

improper or abnormal use, misuse,

neglect or accident (including but not

limited to transporting this Product

without the proper preparation and/or

packaging);

(3) Damage caused by another device or

software used with this Product (including

but not limited to damage resulting from

use of non Brother

-brand parts and

Consumable and Accessory Items);

(4) Consumable and Accessory Items that

expired in accordance with a rated life;

and,

(5) Problems arising from other than defects

in materials or workmanship.

(6) Normal Periodic Maintenance Items,

such as Paper Feeding Kit, Fuser and

Laser Units.

This limited warranty is VOID if this Product

has been altered or modified in any way

(including but not limited to attempted

warranty repair without authorization from

Brother and/or alteration/removal of the

serial number).

What to do if you think your Product is

eligible for warranty service:

Report your issue to either our Customer

Service Hotline at 1-800-284-4329

for Fax,

MFC and DCP and 1-800-276-7746

for

Printers, or to a Brother Authorized Service

Center within the applicable warranty

period. Supply Brother or the Brother

Authorized Service Center with a copy of

your dated bill of sale showing that this

Product was purchased within the U.S. For

the name of local Brother Authorized Service

Center(s), call 1-800-521-2846.

What Brother will ask you to do:

After contacting Brother or a Brother

Authorized Service Center, you may be

required to deliver (by hand if you prefer) or

send the Product properly packaged, freight

prepaid, to the Authorized Service Center

together with a photocopy of your bill of sale.

You are responsible for the cost of

shipping, packing product, and

insurance (if you desire). You are also

responsible for loss or damage to this

Product in shipping.

What Brother will do:

If the problem reported concerning your

Machine and/or accompanying Consumable

and Accessory Items is covered by this

warranty and if you first reported the problem

to Brother or an Authorized Service Center

within the applicable warranty period,

Brother or its Authorized Service Center will

repair or replace the Machine and/or

accompanying Consumable and Accessory

Items at no charge to you for parts or labor.

The decision as to whether to repair or

replace the Machine and/or accompanying

Consumable and Accessory Items is made

MFC LIMITED WARRANTY (USA)

Brother

One-Year Limited Warranty and Replacement Service

(USA only)

by Brother in its sole discretion. Brother

reserves the right to supply a refurbished or

remanufactured replacement Machine

and/or accompanying Consumable and

Accessory Items and use refurbished parts

provided such replacement products

conform to the manufacturer's specifications

for new product/parts. The repaired or

replacement Machine and/or accompanying

Consumable and Accessory Items will be

returned to you freight prepaid or made

available for you to pick up at a conveniently

located Authorized Service Center.

If the Machine and/or accompanying

Consumable and Accessory Items are not

covered by this warranty (either stage), you

will be charged for shipping the Machine

and/or accompanying Consumable and

Accessory Items back to you and charged

for any service and/or replacement

parts/products at Brother's then current

published rates.

The foregoing are your sole (i.e., only) and

exclusive remedies under this warranty.

What happens when Brother elects to

replace your Machine:

When a replacement Machine is authorized

by Brother, and you have delivered the

Machine to an Authorized Service Center, the

Authorized Service Center will provide you

with a replacement Machine after receiving

one from Brother. If you are dealing directly

with Brother, Brother will send to you a

replacement Machine with the understanding

that you will, after receipt of the replacement

Machine, supply the required proof of

purchase information, together with the

Machine that Brother agreed to replace. You

are then expected to pack the Machine that

Brother agreed to replace in the package from

the replacement Machine and return it to

Brother using the pre-paid freight bill supplied

by Brother in accordance with the instructions

provided by Brother. Since you will be in

possession of two machines, Brother will

require that you provide a valid major credit

card number. Brother will issue a hold against

the credit card account number that you

provide until Brother receives your original

Product and determines that your original

Product is entitled to warranty coverage. Your

credit card will be charged up to the cost of a

new Product only if: (i) you do not return your

original Product to Brother within five (5)

business days; (ii) the problems with your

original Product are not covered by the limited

warranty; (iii) the proper packaging

instructions are not followed and has caused

damage to the product; or (iv) the warranty

period on your original Product has expired or

has not been sufficiently validated with a copy

of the proof of purchase (bill of sale). The

replacement Machine you receive (even if

refurbished or remanufactured) will be

covered by the balance of the limited warranty

period remaining on the original Product, plus

an additional thirty (30) days. You will keep

the replacement Machine that is sent to you

and your original Machine shall become the

property of Brother. Retain your original

Accessory Items and a copy of the return

freight bill, signed by the courier.

Limitations:

Brother is not responsible for damage to or

loss of any equipment, media, programs or

data related to the use of this Product.

Except for that repair or replacement as

described above, Brother shall not be liable

for any direct, indirect, incidental or

consequential damages or specific relief.

Because some states do not allow the

exclusion or limitation of consequential or

incidental damages, the above limitation

may not apply to you.

THIS WARRANTY IS GIVEN IN LIEU OF

ALL OTHER WARRANTIES, WRITTEN OR

ORAL, WHETHER EXPRESSED BY

AFFIRMATION, PROMISE, DESCRIPTION,

DRAWING, MODEL OR SAMPLE. ANY

AND ALL WARRANTIES OTHER THAN

THIS ONE, WHETHER EXPRESS OR

IMPLIED, INCLUDING IMPLIED

WARRANTIES OF MERCHANTABILITY

AND FITNESS FOR A PARTICULAR

PURPOSE, ARE HEREBY DISCLAIMED.

• This Limited Warranty is the only warranty

that Brother is giving for this Product. It is

the final expression and the exclusive and

only statement of Brother's obligations to

you. It replaces all other agreements and

understandings that you may have with

Brother or its representatives.

• This warranty gives you certain rights and

you may also have other rights that may

vary from state to state.

• This Limited Warranty (and Brother's

obligation to you) may not be changed in

any way unless you and Brother sign the

same piece of paper in which we (1) refer

to this Product and your bill of sale date, (2)

describe the change to this warranty and

(3) agree to make that change.

Important: We recommend that you keep all

original packing materials, in the event that

you ship this Product.

MFC LIMITED WARRANTY (USA)

BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE

LIMITED WARRANTY

(Canada only)

Pursuant to this limited warranty of 1 year from the date of purchase for labour and parts,

Brother International Corporation (Canada) Ltd. (“Brother”), or its Authorized Service

Centers, will repair this MFC/Facsimile machine free of charge if defective in material or

workmanship. This Limited Warranty does not include cleaning, consumables

(including, without limitation, print cartridges, print head, toner and drum) or damage

caused by accident, neglect, misuse or improper installation or operation, any damage

caused from service, maintenance, modifications, or tampering by anyone other than a

Brother Authorized Service Representative, or from the use of supplies or consumable

items that are non-Brother products. Operation of the MFC/Facsimile machine in excess

of the specifications or with the Serial Number or Rating Label removed shall be deemed

abuse and all repairs thereafter shall be the sole liability of the end-user/purchaser. In

order to obtain warranty service, the MFC/Facsimile machine must be delivered or

shipped freight prepaid by the end user/purchaser to a “Brother” Authorized Service

Center, together with your Proof of Purchase in the form of a Sales Receipt.

For laser products: Failure to remove the Toner Cartridge (and Toner Drum Unit on

applicable models) during shipping will cause severe damage to the MFC/Facsimile and

will VOID the Warranty. (Refer to your User's Guide for proper packaging.)

For ink-jet products: Do not remove the ink cartridges during shipping. Damage to your

print head resulting from packing without the ink cartridges will VOID your warranty.

(Refer to your User's Guide for proper packaging.)

BROTHER DISCLAIMS ALL OTHER WARRANTIES EXPRESSED OR IMPLIED

INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF

MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO

THE EXTENT THAT ANY WARRANTIES IMPLIED BY LAW CANNOT BE VALIDLY

WAIVED.

No oral or written information, advice or representation provided by Brother, its

Authorized Service Centers, Distributors, Dealers, Agents or employees, shall create

another warranty or modify this warranty. This warranty states Brother’s entire liability

and your exclusive remedy against Brother for any failure of the MFC/Facsimile machine

to operate properly.

Neither Brother nor anyone else involved in the development, production, or delivery of

this MFC/Facsimile machine shall be liable for any indirect, incidental, special,

consequential, exemplary, or punitive damages, including lost profits, arising from the

use of or inability to use the product, even if advised by the end user/purchaser of the

possibility of such damages. Since some Provinces do not allow the above limitation of

liability, such limitation may not apply to you.

This Limited Warranty gives you specific legal rights and you may also have other rights

which vary from Providence to Providence.

Warranty Service is available at Brother Authorized Service Centers throughout

Canada. For Technical Support or for the name and location of your nearest Authorized

Service Center call 1-877-BROTHER.

Internet support: support@brother.ca or browse

Brother’s Web Site: www.brother.com

Brother International Corporation (Canada) Ltd.

1 Rue Hôtel de Ville

Dollard-Des-Ormeaux, QC H9B 3H6

LIMITED WARRANTY (CANADA)

vii

Safety precautions

To use the MFC safely

Save these instructions for later reference.

WARNI NG

There are high voltage

electrodes inside the MFC.

Before you clean the MFC or

clear a paper jam, make sure

you have unplugged the power

cord from the AC power outlet.

Do not handle the plug with wet

hands. Doing this might cause

an electrical shock.

After you use the MFC, some internal parts are extremely HOT!

To prevent injuries, be careful not to put your fingers in the area shown in

the illustration.

When you move the MFC, grasp the side handholds that are at the

bottom as shown in the illustration.

viii

■

Use caution when installing or modifying telephone lines. Never

touch telephone wires or terminals that are not insulated unless

the telephone line has been disconnected at the wall jack. Never

install telephone wiring during a lightning storm. Never install a

telephone wall jack in a wet location.

■

This product must be installed near an AC power outlet that is

easily accessible. In case of emergencies, you must disconnect

the power cord from the AC power outlet in order to shut off

power completely.

■

To reduce the risk of shock or fire, use only a No. 26 AWG or

larger telecommunication line cord.

Caution

■

Lightning and power surges can damage this product! We

recommend that you use a quality surge protection device on the

AC power line and on the telephone line, or unplug the lines

during a lightning storm.

IMPORTANT SAFETY INSTRUCTIONS

When using your telephone equipment, basic safety

precautions should always be followed to reduce the risk of

fire, electric shock and injury to persons, including the

following:

1. Do not use this product near water, for example, near a

bath tub, wash bowl, kitchen sink or laundry tub, in a wet

basement or near a swimming pool.

2. Avoid using this product (other than a cordless type)

during an electrical storm. There may be a remote risk of

electric shock from lightning.

3. Do not use this product to report a gas leak in the vicinity

of the leak.

4. Use only the power cord provided with the MFC.

SAVE THESE INSTRUCTIONS

Choosing a location

Place your MFC on a flat, stable surface that is free of vibration and

shocks, such as a desk. Put the MFC near a telephone wall jack and

a standard, grounded AC power outlet. Choose a location where the

temperature remains between 50°F and 90°F (10°-32.5°C).

Caution

■

Avoid placing your MFC in a high-traffic area.

■

Do not place near heaters, air conditioners, water, chemicals, or

refrigerators.

■

Do not expose the MFC to direct sunlight, excessive heat,

moisture, or dust.

■

Do not connect your MFC to electrical outlets controlled by wall

switches or automatic timers.

■

Disruption of power can wipe out information in the MFC’s

memory.

■

Do not connect your MFC to electrical outlets on the same circuit

as large appliances or other equipment that might disrupt the

power supply.

■

Avoid interference sources, such as speakers or the base units

of cordless phones.

NO !

NO ! NO !

Quick Reference Guide

Sending faxes

Automatic Transmission

If it is not illuminated in

green, press (

Fax

Load the original

document.

Enter the fax number using

One-Touch, Speed-Dial,

Search or the dial pad.

Press

Start

Real Time Transmission

You can send faxes in real time.

If it is not illuminated in

green, press (

Fax

Load the original

document.

Press

Press or to select

, and then press

Set

—OR—

For the next transmission

only, press or to

select

Next Fax Only

and then press

Set

For the next fax only, press

or to select

Fax:On

, and then press

Set

Press

if you want to

choose more settings and

the LCD will return to the

Setup Send

menu.

—OR—

Press

to fax.

Enter the fax number.

Press

Start

Receiving faxes

Select Receive Mode

Press

Press or to select

Fax Only

Manual

Fax/Tel

External

TAD

and then press

Set

Storing numbers

Storing One-Touch Dial

numbers

Press

Press the One-Touch key

where you want to store the

number.

Enter a number (up to 20

digits), and then press

Set

Enter a name (or leave it

blank), and then press

Set

Press

Stop/Exit

Storing Speed-Dial numbers

Press

Enter a three-digit

Speed-Dial number, and

then press

Set

Enter a number (up to 20

digits), and then press

Set

Enter a name (or leave it

blank), and then press

Set

Press

Stop/Exit

Dialing operations

One-Touch Dialing/

Speed-Dialing

If it is not illuminated in

green, press (

Fax

Load the original

document.

Press the One-Touch key of

the number you want to call

—OR—

Press

Search/Speed

Dial

, press #, and then

press the three-digit

Speed-Dial number.

Press

Start

Using Search

If it is not illuminated in

green, press (

Fax

Press

Search/Speed

Dial

, and then enter the first

letter of the name you’re

looking for.

Press or to search the

memory.

Press

Start

Making copies

Single copy

Press

(

Copy

) to

illuminate it in green.

Load the original document.

Press

Start

Sorting multiple copies

Press

(

Copy

)

illuminate it in green.

Load the original document.

Use the dial pad to enter the

number of copies you want

(up to 99).

Press

Options

and or

to select

Stack/Sort

, and then

press

Set

Press or to select

Sort

(or

Stack

) and then

press

Set

Press

Start

Brother fax back system:

In USA: 1-800-521-2846

Brother Global Web Site:

http://www.brother.com

Frequently Asked Questions

(FAQs) and Product Support

http://solutions.brother.com

Brother Accessories & Supplies:

http://www.brothermall.com

In Canada: 1-877-

BROTHER

(voice)

In USA: 1-888-879-3232 (voice)

1-800-947-1445 (fax)

xii

Table of Contents

Introduction .......................................................................... 1-1

Using this Guide ...............................................................1-1

Finding information.................................................1-1

Symbols used in this Guide.................................... 1-1

Fax Test Sheet and Product Registration

(USA only)..............................................................1-2

On-Line Registration (USA and Canada) ................... 1-2

MFC part names and operations................................ 1-3

Control panel overview ..................................................... 1-5

Back light color shows the MFC status.......................1-7

About fax machines .......................................................... 1-9

Custom features .........................................................1-9

Do you have Voice Mail on the phone line? ........... 1-9

Why should there be problems?............................. 1-9

How can you avoid possible problems? ................. 1-9

Fax tones and handshake........................................ 1-10

ECM (Error Correction Mode)...................................1-11

Connecting the MFC....................................................... 1-11

Connecting an external telephone............................ 1-11

Connecting an external telephone answering

device (TAD) ........................................................1-12

Sequence ............................................................. 1-12

Connections .........................................................1-13

Recording outgoing message (OGM)

on an external TAD .......................................... 1-14

Special line considerations....................................... 1-15

Roll-over phone lines............................................ 1-15

Two-line phone system ........................................ 1-15

Converting telephone wall outlets ........................ 1-16

Installing MFC, external two-line TAD and

two-line telephone ............................................ 1-17

Multi-line connections (PBX) .................................... 1-18

If you are installing the MFC to work

with a PBX........................................................1-18

Custom features on your phone line......................... 1-18

Loading paper and original documents ............................2-1

About paper ...................................................................... 2-1

Paper specifications for each paper tray .................... 2-1

Recommended paper................................................. 2-2

Choosing acceptable paper........................................2-3

xiii

How to load paper....................................................... 2-4

To load paper or other media in the paper tray ......2-4

To load paper or other media in the manual

feed tray..............................................................2-6

Using the automatic document feeder (ADF) .............2-7

On-screen programming .....................................................3-1

User-friendly programming ...............................................3-1

Menu table.................................................................. 3-1

Memory Storage.........................................................3-1

Navigation keys ................................................................3-2

Getting started .....................................................................4-1

Initial Setup.......................................................................4-1

Setting the Date and Time..........................................4-1

Setting the Station ID..................................................4-2

Entering text ...........................................................4-3

Inserting spaces .....................................................4-3

Making corrections .................................................4-3

Repeating letters ....................................................4-3

Special characters and symbols ............................ 4-4

Setting Tone and Pulse dialing mode

(Canada only).........................................................4-4

General Setup................................................................... 4-5

Setting the Mode Timer ..............................................4-5

Setting the Paper Type............................................... 4-5

Setting the Paper Size................................................ 4-6

Setting the Ring Volume.............................................4-7

Setting the Beeper Volume.........................................4-7

Setting the Speaker Volume.......................................4-8

Setting the Handset Volume.......................................4-8

Choosing the Handset Volume

(For Volume Amplify)..............................................4-9

Setting Volume Amplify.............................................4-10

Turning on Automatic Daylight Savings Time...........4-10

Toner Save ...............................................................4-11

Sleep Time................................................................4-11

Setting the LCD Contrast..........................................4-12

Setting the Tray Use for Copy mode ........................4-12

Setting the Tray Use for Fax mode...........................4-13

xiv

Setup Receive ...................................................................... 5-1

Basic receiving operations................................................5-1

Choosing the Receive Mode ...................................... 5-1

To select or change your Receive Mode................5-2

Setting the Ring Delay ...............................................5-2

Setting the F/T Ring Time (Fax/Tel mode only).......... 5-3

Easy Receive.............................................................. 5-4

Printing a reduced incoming fax

(Auto Reduction) ....................................................5-5

Printing a fax from the memory ..................................5-5

Setting the Print Density.............................................5-6

Advanced receiving operations ........................................5-7

Operation from extension telephones......................... 5-7

For Fax/Tel mode only................................................ 5-7

Changing the remote codes ....................................... 5-8

Polling.........................................................................5-9

Setting up Polling Receive ..................................... 5-9

Setting up Sequential Polling Receive ................... 5-9

Telephone services ........................................................ 5-10

Distinctive Ring.........................................................5-10

What does your telephone company’s

‘Distinctive Ring’ do?........................................5-10

What does Brother’s ‘Distinctive Ring’ do? .......... 5-10

Do you have Voice Mail?......................................5-11

Before you choose the ring pattern to register ..... 5-11

Registering the Distinctive Ring pattern ...................5-12

Turning off the Distinctive Ring ............................5-12

Caller ID..........................................................................5-13

Viewing Caller ID List ...............................................5-14

Clearing a Caller ID stored in the memory ............... 5-14

Printing Caller ID List................................................ 5-14

Call Waiting .................................................................... 5-15

Setup Send ...........................................................................6-1

How to enter Fax mode .................................................... 6-1

How to dial........................................................................ 6-1

Manual dialing ............................................................ 6-1

One-Touch dialing ......................................................6-2

Speed-Dialing ............................................................. 6-2

Search ........................................................................6-2

How to fax.........................................................................6-3

Manual transmission................................................... 6-3

Automatic transmission ..............................................6-3

Out of Memory message ............................................6-4

Sending a fax at the end of a conversation ................ 6-4

Basic sending operations..................................................6-5

Sending faxes using multiple settings.........................6-5

Contrast ......................................................................6-5

Fax Resolution............................................................6-6

Manual and automatic fax Redial ...............................6-7

Dual Access ...............................................................6-7

Real Time Transmission.............................................6-8

Checking job status ....................................................6-9

Canceling a fax in progress ........................................6-9

Canceling a scheduled job..........................................6-9

Advanced sending operations ........................................6-10

Composing the electronic Cover Page .....................6-10

Composing your own comments ..........................6-11

Cover page for the next fax only...........................6-12

Send a cover page for all faxes............................6-13

Using a printed cover page.......................................6-13

Broadcasting.............................................................6-14

Overseas Mode ........................................................6-15

Delayed Fax..............................................................6-16

Delayed Batch Transmission....................................6-16

Setting up Polled Transmission ................................6-17

Memory Security.......................................................6-18

Setting up the password.......................................6-18

Turning Memory Security on ................................6-19

Turning Memory Security off ................................6-19

Auto Dial numbers and dialing options ............................. 7-1

Storing numbers for easy dialing ......................................7-1

Storing One-Touch Dial numbers ...............................7-1

Storing Speed-Dial numbers.......................................7-3

Changing One-Touch and Speed-Dial numbers......... 7-4

Setting up Groups for Broadcasting............................7-5

Dialing operations.............................................................7-6

Access codes and credit card numbers...................... 7-6

Pause .........................................................................7-7

Tone or Pulse (Canada only)...................................... 7-7

Telephone (voice) operations ...........................................7-7

Making a telephone call..............................................7-7

Hold ............................................................................7-7

xvi

Remote Fax Options ............................................................ 8-1

Programming a Fax Forwarding number....................8-1

Programming your pager number............................... 8-2

Setting Fax Storage....................................................8-3

Setting your Remote Access Code...................................8-4

Remote Retrieval.............................................................. 8-5

Using your Remote Access Code...............................8-5

Remote commands ....................................................8-6

Retrieving fax messages ............................................ 8-8

Changing your Fax Forwarding number ..................... 8-8

Printing reports .................................................................... 9-1

Fax settings and activity ................................................... 9-1

Customizing the Transmission Verification Report..... 9-1

Setting the Fax Activity Report Interval ...................... 9-2

Printing reports ...........................................................9-3

How to print a report...............................................9-3

Making copies .................................................................... 10-1

Using the MFC as a copier .............................................10-1

Enter Copy mode...................................................... 10-1

Making a single copy................................................10-2

Making multiple copies .............................................10-2

Out of Memory message ..........................................10-3

Using the Copy keys (Temporary settings) ....................10-4

Enlarge/Reduce........................................................ 10-5

Quality (type of original document)........................... 10-7

Contrast.................................................................... 10-8

Options ..................................................................... 10-9

N in 1 copy (Page Layout).................................. 10-10

Sorting copies.........................................................10-12

Changing the default copy settings .............................. 10-13

Quality .................................................................... 10-13

Contrast..................................................................10-13

Important information ....................................................... 11-1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used only in the United States.............................. 11-1

Federal Communications Commission (FCC)

Declaration of Conformity (USA only) .................. 11-3

Important ..............................................................11-4

Important – about the interface cable...................11-4

xvii

Industry Canada Compliance Statement

(Canada only) .......................................................11-4

For your safety..........................................................11-4

Disconnect device.....................................................11-4

LAN connection ....................................................11-4

Laser safety ..............................................................11-5

FDA regulations ........................................................11-6

Important safety instructions...........................................11-7

Trademarks.....................................................................11-9

Shipment of the MFC...................................................... 11-9

Troubleshooting and routine maintenance .....................12-1

Troubleshooting .............................................................12-1

Error messages ........................................................12-1

Original document jams ............................................12-4

Paper jams................................................................12-5

If you are having difficulty with your MFC ...............12-11

Improving the print quality.......................................12-15

Compatibility ...........................................................12-18

Packing and shipping the MFC.....................................12-19

Routine maintenance....................................................12-22

Cleaning the scanner..............................................12-22

Cleaning the printer ................................................12-23

Cleaning the drum unit............................................12-24

Replacing the toner cartridge..................................12-25

How to replace the toner cartridge..........................12-26

Replacing the drum unit..........................................12-30

Checking the drum life ............................................12-33

Page Counter .........................................................12-33

Optional accessories .........................................................13-1

Memory board.................................................................13-1

Installing the optional memory board........................13-2

Network (LAN) board ......................................................13-4

Before starting installation ........................................13-5

Step 1: Hardware installation....................................13-5

Step 2: Connecting the NC-9100h to an Unshielded

Twisted Pair 10BASE-T or 100BASE-TX Ethernet

Network ................................................................13-8

LED.......................................................................13-8

Test switch............................................................13-9

Paper Tray #2 ...........................................................13-9

xviii

Glossary .............................................................................. G-1

Specifications ......................................................................S-1

Product description...........................................................S-1

General.............................................................................S-1

Print media .......................................................................S-2

Copy .................................................................................S-2

Fax....................................................................................S-3

Scanner ............................................................................S-4

Printer...............................................................................S-5

Interfaces..........................................................................S-5

Computer requirements....................................................S-6

Consumable items............................................................S-7

Network (LAN) board (NC-9100h) ....................................S-8

Index ......................................................................................I-1

Remote Retrieval Access card .......................................... R-1

1 - 1 INTRODUCTION

Using this Guide

Thank you for buying a Brother Multi-Function Center (MFC). Your

MFC-8220 is simple to use, with LCD screen instructions to guide

you through programming it. You can make the most of your MFC by

taking a few minutes to read this Guide.

Finding information

All the chapter headings and subheadings are listed in the Table of

Contents. You will be able to find information about a specific feature

or operation by checking the Index at the back of this Guide.

Symbols used in this Guide

Throughout this Guide you will see special symbols alerting you to

important warnings, notes and actions. To make things clearer and

to help you press the correct keys, we used special fonts and added

some of the messages that will appear in the LCD.

Introduction

Bold Bold typeface identifies specific keys on the MFC

control panel.

Italics Italicized typeface emphasizes an important

point or refers you to a related topic.

Courier New

Courier New typeface identifies the messages on

the LCD of the MFC.

Warnings inform you what to do to avoid possible personal

injury.

Cautions specify procedures you must follow or avoid to

prevent possible damage to the machine.

Notes tell you how you should respond to a situation that may

arise or give tips about how the current operation works with

other features.

Improper Setup alerts you to devices and operations that are not

compatible with the MFC.

INTRODUCTION 1 - 2

Fax Test Sheet and Product Registration

(USA only)

After setting your Station ID, please fill in the Test Sheet included

with your MFC and fax it to Brother’s Automated Fax Response

System as your first transmission. This will check that your MFC is

working properly.

To get a response, you must have set up your Station ID.

(See

Setting the Station ID

on page 4-2.)

In USA Only: 1-877-268-9575

When your Test Sheet is received, a Confirmation Sheet and

Product Registration form will be sent back to your MFC.

Please fill in the form and return it to complete your registration.

On-Line Registration (USA and Canada)

Insert the MFL-Pro Suite CD-ROM into your CD-ROM drive.

Click Online Registration to register your product.

1 - 3 INTRODUCTION

MFC part names and operations

■

Front view

No. Name Description

1 Manual Feed Tray Load paper here.

2 Front Cover Release Button Press it to open the front cover.

3 ADF Document Output Support The original documents come out

here.

4 Telephone Handset For telephone calls.

5 ADF Document Support Load the original document here.

6 Control Panel Use the keys and display to control

the MFC.

7 Face-down Output Tray Support Flap

with Extension (Support Flap)

Unfold it to prevent the printed paper

from sliding off the MFC.

8 Power Switch Switch the MFC on or off.

9 Front Cover Open to install a toner cartridge or

drum unit.

10 Paper Tray (Tray #1) Load paper here.

6 Control Panel

5 ADF Document

Support

4 Telephone Handset

3 ADF Document

Output Support

Face-down Output

Tray Support Flap

with Extension

Manual Feed Tray

9 Front Cover

10 Paper Tray (Tray #1)

2 Front Cover

Release Button

8 Power Switch

INTRODUCTION 1 - 4

■

Back view

No. Name Description

11 AC Power Connector Connect the AC Power Cable here.

12 Face-up Output Tray

(Back Output Tray)

Open it when thicker paper is placed in the

Manual feed tray.

13 Paper Guides Use to fit the width of the document.

14 Telephone Line Jack Plug the line cord supplied with the MFC into

here.

15 Handset Jack Plug in the handset curled cord here.

16 USB Interface Connector Connect the USB Cable here.

17 Parallel Interface Connector Connect the Parallel Cable here.

18 External Telephone Line Jack Plug in the external telephone line here.

12 Face-up Output Tray

(Back Output Tray)

11 AC Power

Connector

13 Paper Guides

15 Handset Jack

16 USB Interface

Connector

17 Parallel Interface

Connector

18 External Telephone

Line Jack

14 Telephone Line Jack

1 - 5 INTRODUCTION

Control panel overview

1011

2 4

Print keys:

Secure

Lets you print out data saved in

memory by entering your four-digit

password.

Job Cancel

Clears data from the printer

memory.

Liquid Crystal Display (LCD)

Displays messages on the screen to

help you to set up and use your

MFC. The LCD will change color

depending on the MFC status.

Mode keys:

Fax

Lets you access Fax mode.

Copy

Lets you access Copy mode.

Scan

Lets you access Scan mode.

(See Software User’s Guide on the

CD-ROM.)

Navigation keys:

Lets you access the Menu to

program.

Set

Lets you store your settings in the

MFC.

Clear/Back

Deletes entered data or lets you exit

the menu by pressing repeatedly.

INTRODUCTION 1 - 6

Press to scroll forward or backward

to a menu selection.

When using the speaker, telephone

handset or ring, you can press these

keys to adjust the volume in fax

mode.

Press to scroll through the menus

and options.

Also, you can use these keys to do

a numerical search for the names of

stored numbers in fax mode.

Fax and telephone keys:

Hook/Hold

Lets you dial telephone and fax

numbers without lifting the handset.

—OR—

Lets you place telephone calls on

hold.

Resolution

Sets the resolution when you send a

fax.

Search/Speed Dial

Lets you look up numbers that are

stored in the dialing memory. It also

lets you dial stored numbers by

pressing # and a three-digit number.

Redial/Pause

Redials the last number you called.

It also inserts a pause in auto dial

numbers.

Start

Lets you start sending faxes,

making copies or scanning.

Stop/Exit

Stops a fax, copy and scan

operation or exits from the menu.

Copy keys

(Temporary settings):

Enlarge/Reduce

Lets you reduce or enlarge copies

depending upon the ratio you

select.

Contrast

Lets you make a copy that is lighter

or darker than the original

document.

Quality

Lets you select the copy quality for

your type of original document.

Options

You can quickly and easily select

temporary settings for copying.

Dial Pad

Use these keys to dial telephone or

fax numbers and as a keyboard for

entering information into the MFC.

The # key lets you temporarily

switch the dialing mode during a

telephone call from Tone to Pulse.

(Canada only)

Shift

To access memory locations 17

through 32 in the One-Touch keys

hold down the Shift key.

One-Touch keys

These 16 keys give you instant

access to 32 previously stored

auto dial numbers.

1 - 7 INTRODUCTION

Back light color shows the MFC status

The LCD back light will change color depending on the MFC status.

LCD MFC status Description

Off

Sleep Mode The power switch is off or the MFC is in

Sleep mode.

Orange

Initializing The MFC is being initialized after you

switched it on.

Warming Up in

Sleep mode

The MFC is warming up for printing in

Sleep mode.

Menu in Operation The Menu is in use.

Receiving Data

from the Computer

The MFC is either receiving data from the

computer, processing data in the memory,

or printing data.

Data Remaining in

Printer Memory

Print data remains in the MFC memory.

Green

Warming Up The MFC is warming up for printing.

Ready The MFC is ready for use.

Receiving Fax

Data

The MFC is either receiving fax data,

processing data in memory, or printing

data.

INTRODUCTION 1 - 8

Red

Service error Follow the steps below.

1. Turn off the power switch.

2. Wait a few seconds, and then turn it

back on and try to print again.

If you cannot clear the error and still see

the Red back light color after turning the

MFC back on, please call Brother

Customer Service at: 1-800-284-4329

(in USA) or 1-877-BROTHER (in

Canada).

Cover open The cover is open. Close the cover. (See

Error messages on page 12-1.)

Toner empty Replace the toner cartridge with a new

one. (See Replacing the toner cartridge

on page 12-25.)

Paper error Put paper in the tray or clear the paper

jam. Check the LCD message. (See

Troubleshooting on page 12-1.)

Out of memory Memory is full. (See Error messages on

page 12-1.)

Other errors Check the LCD message. (See

Troubleshooting on page 12-1.)

LCD MFC status Description

1 - 9 INTRODUCTION

About fax machines

Custom features

Do you have Voice Mail on the phone line?

If you have Voice Mail on the phone line where you will install your

new MFC, there is a strong possibility that Voice Mail and the MFC

may conflict with each other while receiving incoming calls.

Why should there be problems?

Since both the MFC and Voice Mail will pick up the call, after the

number of rings you have set, each of them has the ability to keep

the other from receiving calls.

For example, if your Voice Mail is set to answer after two rings and

your MFC is set to answer after four, your Voice Mail will stop your

MFC from receiving faxes.

If you set Voice Mail and the Brother MFC to answer after the same

number of rings, there is no way of knowing which one will answer

first. It is important to remember that neither Voice Mail nor the MFC

can pass the call back to the other after the call has been answered.

How can you avoid possible problems?

A very good way to avoid problems like the one mentioned, is to get

a second phone number on your present phone line

Many people with Voice Mail choose an alternative service, which is

called “Distinctive Ring”, and they are very satisfied with it. (See

Distinctive Ring

on page 5-10.)

Another way to avoid possible problems is to replace your Voice Mail

with an answering machine. Your Brother MFC is designed to work

with an answering machine or TAD (telephone answering device).

(See

Connecting an external telephone answering device (TAD)

page 1-12.)

INTRODUCTION 1 - 10

Fax tones and handshake

When someone is sending a fax, the MFC sends fax calling tones

(CNG tones). These are quiet, intermittent beeps every 4-seconds.

You will hear them after you dial and press

Start

and they will

continue for about 60 seconds after dialing. During that time, the

sending machine must begin the “handshake”, or connection, with

the receiving machine.

Each time you use automatic procedures to send a fax, you are

sending CNG tones over the phone line. You will soon learn to listen

for these quiet beeps each time you answer a phone on your fax line,

so you will know if you are receiving a fax message.

The receiving fax responds with fax receiving tones, which are loud,

chirping sounds. A receiving fax chirps for about 40 seconds over the

phone line, and the LCD shows

Receiving

If your MFC is set to the

Fax Only

mode, it will answer every call

automatically with fax receiving tones. If the other person hangs up,

your MFC will continue to send the “chirps” for about 40 seconds,

and the LCD continues to show

Receiving

. To cancel receiving,

press

Stop/Exit

The fax ‘handshake’ is the time in which the sending machine’s CNG

tones and the receiving machines “chirps” overlap. This must be for

at least 2 to 4 seconds, so both machines can understand how each

is sending and receiving the fax. The handshake cannot begin until

the call is answered, and the CNG tones only last for about 60

seconds after the number is dialed. So it is important for the receiving

machine to answer the call in as few rings as possible.

When you have an external Telephone Answering Device (TAD)

on your fax line, your TAD will decide the number of rings before

the call is answered.

Pay special attention to the directions for connecting a TAD in

this chapter. (See

Connecting an external telephone answering

device (TAD)

on page 1-12.)

1 - 11 INTRODUCTION

ECM (Error Correction Mode)

The Error Correction Mode (ECM) is a way for the MFC to check a

fax transmission while it is in progress. If the MFC detects errors

during fax transmission, it resends the pages of the fax that had

an error. ECM transmissions are only possible between fax

machines that both have this feature. If they do, you may send and

receive fax messages that are continuously being checked by the

MFC.

Your MFC must have enough memory for this feature to work.

Connecting the MFC

Connecting an external telephone

Your MFC is equipped with a handset that you can use as a regular

phone. However, you can also connect a separate telephone (or

telephone answering device) directly to your MFC.

Connect the telephone’s line cord to the jack labeled EXT. on the

back side of the MFC.

When this phone (or TAD) is in use, the LCD shows

Ext. Tel in Use

, and, if the fax handset is lifted, an alarm sounds.

To disconnect a call on the external phone and switch to the fax,

press

Hook/Hold

Whenever this phone (or TAD) is in use, the LCD shows

Ext. Tel In Use

Extension

Telephone

External

Telephone

INTRODUCTION 1 - 12

Connecting an external telephone answering

device (TAD)

Sequence

You may choose to connect an answering device. However, when

you have an external TAD on the same telephone line as the MFC,

the TAD answers all calls and the MFC “listens” for fax calling (CNG)

tones. If it hears them, the MFC takes over the call and receives the

fax. If it does not hear CNG tones, the MFC lets the TAD continue

playing your outgoing message so your caller can leave you a voice

message.

The TAD must answer within four rings (the recommended setting is

two rings). The MFC cannot hear CNG tones until the TAD has

answered the call, and with four rings there are only 8 to 10 seconds

of CNG tones left for the fax “handshake”. Make sure you carefully

follow the instructions in this guide for recording your outgoing

message. We do not recommend using the toll saver feature on your

external answering machine if it exceeds five rings.

If you do not receive all your faxes, reduce the Ring Delay

setting on your external TAD.

If You Subscribe to your Telephone Company’s Distinctive Ring

Service:

You may connect an external TAD to a separate wall jack only

if you subscribe to your telephone company’s Distinctive Ring

service, have registered the distinctive ring pattern on your

MFC, and use that number as a fax number. The recommended

setting is four rings on the external TAD when you have the

telephone company’s Distinctive Ring Service.

If You Do Not Subscribe to Distinctive Ring Service:

You must plug your TAD into the EXT. jack of your MFC. If your

TAD is plugged into a wall jack, both your MFC and the TAD will

try to control the phone line. (See illustration on the next page.)

1 - 13 INTRODUCTION

Connections

The external TAD must be plugged into the back of the MFC, into the

jack labeled EXT. Your MFC cannot work properly if you plug the

TAD into a wall jack (unless you are using Distinctive Ring).

Plug the telephone line cord from the wall jack into the back of

the MFC, in the jack labeled LINE.

Plug the telephone line cord from your external TAD into the

back of the MFC, in the jack labeled EXT. (Make sure this cord

is connected to the TAD at the TAD’s telephone line jack, and

not its telephone jack.)

Set your external TAD to four rings or less. (The MFC’s Ring

Delay setting does not apply.)

Record the outgoing message on your external TAD.

Set the TAD to answer calls.

Set the Receive Mode to

External TAD

(See

Choosing the Receive Mode

on page 5-1.)

Do not connect a TAD elsewhere on the same phone line

(unless you have the Distinctive Ring service).

TAD

INTRODUCTION 1 - 14

Recording outgoing message (OGM) on an external TAD

Timing is important in recording this message. The message sets up

the ways to handle both manual and automatic fax reception.

Record 5 seconds of silence at the beginning of your message.

(This allows your MFC time to listen for the fax CNG tones of

automatic transmissions before they stop.)

Limit your speaking to 20 seconds.

End your 20-second message by giving your Fax Receive Code

for people sending manual faxes. For example:

“After the beep, leave a message or send a fax by pressing

51 and Start.”

We recommend beginning your OGM with an initial 5-second

silence because the MFC cannot hear fax tones over a resonant

or loud voice. You may try omitting this pause, but if your MFC

has trouble receiving, then you must rerecord the OGM to

include it.

1 - 15 INTRODUCTION

Special line considerations

Roll-over phone lines

A roll-over phone system is a group of two or more separate

telephone lines that pass incoming calls to each other if they are

busy. The calls are usually passed down or “rolled over” to the next

available phone line in a preset order.

Your MFC can work in a roll-over system as long as it is the last

number in the sequence, so the call cannot roll away. Do not put the

MFC on any of the other numbers; when the other lines are busy and

a second fax call is received, the fax call would be transferred to a

line that does not have a fax machine. Your MFC will work best on

a dedicated line.

Two-line phone system

A two-line phone system is nothing more than two separate phone

numbers on the same wall outlet. The two phone numbers can be on

separate jacks (RJ11) or combined into one jack (RJ14). Your MFC

must be plugged into an RJ11 jack. RJ11 and RJ14 jacks may be

equal in size and appearance and both may contain four wires

(black, red, green, yellow). To test the type of jack, plug in a two-line

phone and see if it can access both lines. If it can, you must separate

the line for your MFC. (See

Easy Receive

on page 5-4.)

INTRODUCTION 1 - 16

Converting telephone wall outlets

There are three ways to convert to an RJ11 jack. The first two ways

may require assistance from the telephone company. You can

change the wall outlets from one RJ14 jack to two RJ11 jacks. Or,

you can have an RJ11 wall outlet installed and slave or jump one of

the phone numbers to it.

The third way is the easiest: Buy a triplex adapter. You can plug a

triplex adapter into an RJ14 outlet. It separates the wires into two

separate RJ11 jacks (Line 1, Line 2) and a third RJ14 jack (Lines 1

and 2). If your MFC is on Line 1, plug the MFC into L1 of the triplex

adapter. If your MFC is on Line 2, plug it into L2 of the triple adapter.

RJ14

RJ11

Triplex Adapter

RJ14

1 - 17 INTRODUCTION

Installing MFC, external two-line TAD and two-line

telephone

When you are installing an external two-line telephone answering

device (TAD) and a two-line telephone, your MFC must be isolated

on one line at both the wall jack and at the TAD. The most common

connection is to put the MFC on Line 2, which is explained in the

following steps. The back of the two-line TAD must have two

telephone jacks: one labeled L1 or L1/L2, and the other labeled L2.

You will need at least three telephone line cords, the one that came

with your MFC and two for your external two-line TAD. You will need

a fourth line cord if you add a two-line telephone.

Place the two-line TAD and the two-line telephone next to your

MFC.

Plug one end of the telephone line cord for your MFC into the L2

jack of the triplex adapter. Plug the other end into the LINE jack

on the back of the MFC.

Plug one end of the first telephone line cord for your TAD into

the L1 jack of the triplex adapter. Plug the other end into the L1

or L1/L2 jack of the two-line TAD.

Plug one end of the second telephone line cord for your TAD

into the L2 jack of the two-line TAD. Plug the other end into the

EXT. jack on the left side of the MFC.

You can keep two-line telephones on other wall outlets as always.

There are two ways to add a two-line telephone to the MFC’s wall

outlet. You can plug the telephone line cord from the two-line

telephone into the L1+L2 jack of the triplex adapter. Or, you can plug

the two-line telephone into the TEL jack of the two-line TAD.

Triplex Adapter

Two Line Phone

External Two Line TAD MFC

INTRODUCTION 1 - 18

Multi-line connections (PBX)

Most offices use a central telephone system. While it is often

relatively simple to connect the MFC to a key system or a PBX

(Private Branch Exchange), we suggest that you contact the

company that installed your telephone system and ask them to

connect the MFC for you. It is advisable to have a separate line for

the MFC.

If the MFC is to be connected to a multi-line system, ask your

installer to connect the unit to the last line on the system. This

prevents the unit from being activated each time a telephone call

is received.

If you are installing the MFC to work with a PBX

It is not guaranteed that the unit will operate correctly under all

circumstances with a PBX. Any cases of difficulty should be

reported first to the company that handles your PBX.

If all incoming calls will be answered by a switchboard operator,

it is recommended that the Receive Mode be set to

Manual

. All

incoming calls should initially be regarded as telephone calls.

Custom features on your phone line

If you have Voice Mail, Call Waiting/Caller ID, RingMaster, an

answering service, an alarm system or other custom feature on

one phone line it may create a problem with the operation of your

MFC. (See

Custom features

on page 1-9 and

If you are having

difficulty with your MFC

on page 12-11.)

As with all fax units, this MFC must be connected to a two wire

system. If your line has more than two wires, proper connection

of the MFC cannot be made.

2 - 1 LOADING PAPER AND ORIGINAL DOCUMENTS

About paper

Paper specifications for each paper tray

* Up to 10 sheets

Loading paper and original

documents

Manual feed tray Paper tray Optional Lower

tray

Paper types Plain paper, Bond

paper, Recycled

paper, Envelope,

Labels, and

Transparency

Plain paper,

Recycled paper,

and Transparency

Plain paper,

Recycled paper,

and Transparency

Paper weights 16 to 43 lb

(60 to 161 g/m

)

16 to 28 lb

(60 to 105 g/m

)

16 to 28 lb

(60 to 105 g/m

)

Paper sizes Width:

2.75 to 8.66 in.

(69.8 to 220 mm)

Height:

4.57 to 16.0 in.

(116 to 406.4 mm)

A4, Letter, Legal,

B5 (ISO),

Executive, A5, A6,

B6 (ISO)

A4, Letter, Legal,

B5 (ISO),

Executive, A5,

B6 (ISO)

Number of

sheets

Single Sheet 250 sheets

(20 lb or 80 g/m

)

250 sheets

(20 lb or 80 g/m

)

When printing transparencies, remove each one from the

face-down output tray after it exits the MFC.

LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 2

Recommended paper

■

Before you buy a large amount of paper, please test some to

make sure that the paper is suitable.

■

Use paper that is made for plain-paper copying.

■

Use paper that is 20 to 24 lb (75 to 90 g/m

■

Use neutral paper. Do not use acidic or alkaline paper.

■

Use long-grain paper.

■

Use paper with a moisture content of approximately 5%.

Caution

Do not use ink jet paper. It may cause a paper jam and damage your

MFC.

Plain Paper: Xerox 4200DP 20 lb

Hammermill Laser Paper 24 lb

Transparency: 3M CG 3300

Labels: Avery laser label # 5160

The output quality depends on the paper type and paper brand.

Visit us at http://solutions.brother.com

and check the latest

recommendations for paper that can be used with the

MFC-8220.

2 - 3 LOADING PAPER AND ORIGINAL DOCUMENTS

Choosing acceptable paper

We recommend that you test paper (especially special sizes and

types of paper) on the MFC before purchasing large quantities.

■

Avoid feeding label sheets that are partly used or your MFC will

be damaged.

■

Avoid using coated paper, such as vinyl coated paper.

■

Avoid using preprinted or highly textured paper, or paper with an

embossed letterhead.

For optimum printing, use a recommended type of paper, especially

for plain paper and transparencies. For more information on paper

specifications, call your nearest authorized sales representative or

the place where you purchased your MFC.

■

Use label or transparencies that are designed for use in

laser

printers.

■

For the best print quality, we recommend using long-grained

paper.

■

If you are using special paper and the paper has problems

feeding from the paper tray, try again using the manual feed tray.

■

You can use recycled paper in this MFC.

LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 4

How to load paper

To load paper or other media in the paper tray

Pull the paper tray completely out of the MFC.

While pressing the paper guide release lever, slide the adjusters

to fit the paper size.

Check that the guides are firmly in the slots.

For Legal size paper, press the universal guide release button

and pull out the back of the paper tray.

Universal Guide Release

Button

2 - 5 LOADING PAPER AND ORIGINAL DOCUMENTS

Fan the stack of paper well to avoid paper jams and misfeeds.

Put paper in the paper tray.

Check that the paper is flat in the tray, below the maximum

paper mark, and that the paper guide is flush against the paper

stack.

Put the paper tray firmly back in the MFC and unfold the support

flap before you use the MFC.

When you put paper in the paper tray, please remember the

following:

■

The side to be printed on must be face down.

■

Put the leading edge (top of the paper) in first and push it

gently into the tray.

■

To copy or receive faxes on Legal size paper, unfold the

support flap extension.

Up to here.

Support Flap with

Extension

LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 6

To load paper or other media in the manual feed tray

Open the manual feed tray. Slide the paper guides to fit the

paper size.

Using both hands put paper in the manual feed tray until the

front edge of the paper touches the paper feed roller. Hold the

paper in this position until the MFC automatically feeds the

paper in for a short distance, and then let go off the paper.

When printing envelopes and labels you should only use the

manual feed tray.

When you put paper in the manual feed tray, please remember

the following:

■

The side to be printed on must be face up.

■

Put the leading edge (top of the paper) in first and push it

gently into the tray.

■

Make sure that the paper is straight and in the proper

position on the manual feed tray. If it is not, the paper may

not be fed properly, resulting in a skewed printout or a paper

jam.

■

Do not put more than one sheet of paper or envelope in the

manual feed tray at any one time, or it may cause a jam.

2 - 7 LOADING PAPER AND ORIGINAL DOCUMENTS

Using the automatic document feeder (ADF)

You can send faxes, copy and scan from the ADF (automatic

document feeder).

■

Make sure original documents written with ink are completely dry.

■

The original documents to be faxed must be from 5.8 to 8.5

inches wide and 3.9 to 14 inches long.

■

Make sure you place the original documents face down, top

edge first.

■

Adjust the paper guides to fit the width of your original

documents.

LOADING PAPER AND ORIGINAL DOCUMENTS 2 - 8

■

The ADF can hold up to 30 pages and feeds each sheet

individually. Use standard (20 lb or 75 g/m

) paper.

■

Always fan the original documents before putting them in the

ADF, and then stagger the pages in the ADF as shown:

DO NOT use paper that is curled, wrinkled, folded, ripped,

stapled, paper clipped, pasted or taped. DO NOT use

cardboard, newspaper or fabric.

DO NOT pull on the original document while it is in progress.

30˚

3 - 1 ON-SCREEN PROGRAMMING

User-friendly programming

Your MFC is designed to be easy to use with LCD on-screen

programming using the navigation keys. User-friendly programming

helps you take full advantage of all the menu selections your MFC

has to offer.

Since your programming is done on the LCD, we have created

step-by-step on-screen instructions to help you program your MFC.

All you need to do is follow the instructions as they guide you through

the menu selections and programming options.

Menu table

You can probably program your MFC without the User’s Guide. But

to help you understand the menu selections and options that are

found in the MFC programs, use the Menu table on page 3-4.

Memory Storage

If there is a power failure, you will not lose your menu settings

because they are stored permanently. Temporary settings (such as

Overseas Mode, and so on) will be lost. You may also have to reset

the date and time.

On-screen programming

You can program your MFC by pressing

followed by the

menu numbers.

For example to set

Fax Resolution

Fine

Press

and or to select

Fine

Press

Set

ON-SCREEN PROGRAMMING 3 - 2

Navigation keys

You can access the menu mode by pressing

When you enter the menu, the LCD scrolls.

Press

for General Setup menu

—OR—

Press

for Fax menu

—OR—

Press

for Copy menu

—OR—

Press

for Printer menu

—OR—

Press

for Print Reports menu

—OR—

Press

for LAN menu

(Only if the optional LAN board

(NC-9100h) is installed.)

—OR—

Press

for Initial Setup menu

—OR—

You can scroll more quickly through each

menu level by pressing the arrow for the direction you want: or

*Access the menu

*Go to the next menu level

*Accept an option

*Exit the menu by pressing

repeatedly

*Go back to the previous

menu level

*Scroll through the current

menu level

*Go back to the previous

menu level

*Go forward to the next

menu level

*Exit the menu

Select

▲▼

& Set

1.General Setup

Select

▲▼

& Set

2.Fax

Select

▲▼

& Set

3.Copy

Select

▲▼

& Set

4.Printer

Select

▲▼

& Set

5.Print Reports

Select

▲▼

& Set

6.LAN

Select

▲▼

& Set

0.Initial Setup

3 - 3 ON-SCREEN PROGRAMMING

Then set an option by pressing

Set

when that option appears on the

LCD.

The LCD will then show the next menu level.

Press or to scroll to your next menu selection.

Press

Set

When you finish setting an option, the LCD shows

Accepted

Use to scroll backward if you passed your choices or want

to save keystrokes.

The current setting is always the option with “ ”.

ON-SCREEN PROGRAMMING 3 - 4

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

1.General

Setup

1.Mode Timer — 0 Sec

30 Secs

1 Min

2 Mins

5 Mins

Off

Sets how long the

MFC will stay in Copy

or Scan mode before

returning to Fax

mode.

4-5

2.Paper Type —

(Without the

optional tray #2)

1.Tray #1

(With the optional

tray #2)

Thin

Plain

Thick

Thicker

Transparency

Sets the type of

paper in paper

tray#1.

4-5

2.Tray #2

(With the optional

tray #2)

Thin

Plain

Thick

Thicker

Transparency

Sets the type of

paper in paper

tray#2.

4-5

3.Paper Size —

(Without the

optional tray #2)

1.Tray #1

(With the optional

tray #2)

Letter

Legal

Executive

Sets the size of paper

in paper tray#1.

4-6

2.Tray #2

(With the optional

tray #2)

Letter

Legal

Executive

Sets the size of paper

in paper tray#2.

4-6

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 5 ON-SCREEN PROGRAMMING

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

1.General

Setup

(Continued)

4.Volume 1.Ring High

Med

Low

Off

Adjusts the ring

volume.

4-7

2.Beeper High

Med

Low

Off

Adjusts the volume

level of the beeper.

4-7

3.Speaker High

Med

Low

Off

Adjusts the speaker

volume.

4-8

4.Handset High

Low

Adjusts the handset

volume.

4-8

5.Volume

Amplify

(Permanent/

Temporary)

Off

For the

hearing-impaired,

you can set the

volume to the

Vol Amplify:On

setting on a

permanent or

temporary basis.

4-10

5.Auto

Daylight

— On

Off

Change for Daylight

Savings Time

automatically.

4-10

6.Ecology 1.Toner Save On

Off

Increases the life of

the toner cartridge.

4-11

2.Sleep Time Conserves power. 4-11

7. LCD

Contrast

—- +

- +

Adjusts the contrast

of the LCD.

4-12

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 6

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

1.General

Setup

(Continued)

8. Tray

Use:Copy

(This setting only

appears if you

have the optional

tray #2)

— Tray#1 Only

Tray#2 Only

Auto

Selects the tray that

will be used for Copy

mode.

4-12

9. Tray

Use:Fax

(This setting only

appears if you

have the optional

tray #2)

— Tray#1 Only

Tray#2 Only

Auto

Selects the tray that

will be used for Fax

mode.

4-13

2.Fax 1.Setup

Receive

(In Fax mode

only)

1.Ring Delay 04

Sets the number of

rings before the MFC

answers in Fax Only

or Fax/Tel mode.

5-2

2.F/T Ring

Time

Sets the

pseudo/double-ring

time in Fax/Tel

mode.

5-3

3.Easy

Receive

Semi

Off

Receives fax

messages without

pressing the Start

key.

5-4

4.Remote

Code

( 51, #51)

Off

You can answer all

calls at an extension

or external phone

and use codes to turn

the MFC on or off.

You can personalize

these codes.

5-8

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 7 ON-SCREEN PROGRAMMING

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

2.Fax

(Continued)

1.Setup

Receive

(In Fax mode

only)

(Continued)

5.Auto

Reduction

(If you have the

optional tray

#2, see page

3-15.)

Off

Reduces the size of

incoming faxes.

5-5

6.Print

Density

- +

Makes printouts

darker or lighter.

5-6

7.Polling RX On

Off

Sets up your MFC to

poll another fax

machine.

5-9

2.Setup Send

(In Fax mode

only)

1.Contrast Auto

Light

Dark

Changes the

lightness or darkness

of faxes you send.

6-5

2.Fax

Resolution

Standard

Fine

S.Fine

Photo

Sets the default

resolution for

outgoing faxes.

6-6

3.Delayed

Fax

— Set the time of day in

24 hour format that

the delayed faxes will

be sent.

6-16

4.Batch TX On

Off

Combines delayed

faxes to the same fax

number at the same

time of day into one

transmission.

6-16

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 8

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

2.Fax

(Continued)

2.Setup Send

(Continued)

(In Fax mode

only)

5.Real Time

Off

Next Fax Only

You can send a fax

without using the

memory.

6-8

6.Polled TX On

Off

Sets up the original

document on your

MFC to be retrieved

by another fax

machine.

6-17

7.Coverpg

Setup

Next Fax Only

Off

Print Sample

Automatically sends

a Cover Page you

have programmed.

6-10

8.Coverpage

Msg

— You can set up your

own comments for

fax Cover Page.

6-11

9.Overseas

Mode

Off

Adjusts for overseas

transmissions, which

can sometimes

cause problems.

6-15

3.Set Auto

Dial

1.One-Touch

Dial

Stores One-Touch

Dial numbers, so you

can dial by pressing

one key (and Start).

7-1

2.Speed-Dial — Stores Speed-Dial

numbers, so you can

dial by pressing only

a few keys (and

Start).

7-3

3.Setup

Groups

— Sets up a Group

number for

Broadcasting.

7-5

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 9 ON-SCREEN PROGRAMMING

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

2.Fax

(Continued)

4.Setup

Reports

Transmission

On+Image

Off

Off+Image

Initial setup for

Transmission

Verification Report

and Fax Activity

Report.

9-1

2.Act.

Interval

Every 7 Days

Every 2 Days

Every 24 Hours

Every 12 Hours

Every 6 Hours

Every 50 Faxes

Off

9-2

5.Remote Fax

Opt

Fwd/Page/Store

Off

Fax Forward

Paging

Fax Storage

Sets the MFC to

forward fax

messages, to call

your pager, or to

store incoming faxes

in the memory so you

can retrieve them

while you are away

from your MFC.

8-1

2.Remote

Access

--- You must set your

own code for Remote

Retrieval.

8-4

3.Print Fax — Prints incoming faxes

stored in the

memory.

5-5

6.Remaining

Jobs

— — Checks which jobs

are in the memory or

cancels a delayed

fax or polling job.

6-9

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 10

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

2.Fax

(Continued)

Miscellaneous

1.Mem

Security

— Prohibits most

settings except

receiving faxes into

memory.

6-18

Compatibility

High

Normal

Basic

Adjusts the

transmissions that

are having problems.

12-18

3.Drum Life — You can check the

percentage of drum

life that remains

available.

12-33

4.Page

Counter

Total

Copy

List/Fax

Let you check the

number of total

pages the MFC has

printed so far.

12-33

Distinctive

Off

Set (On)

Uses the Telephone

Company’s

Distinctive Ring

subscriber service to

pattern with the MFC.

5-12

6.Caller ID Display #

Print Report

View or print a list of

the last 30 Caller IDs

stored in the

memory.

5-14

3.Copy 1.Quality Text

Photo

Auto

Selects the Copy

resolution for your

type of original

document.

10-13

2.Contrast —- +

- +

Adjusts the contrast

for copies.

10-13

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 11 ON-SCREEN PROGRAMMING

To access the menu, press

Main Menu Submenu Menu

Selections

Options Descriptions Page

4.Printer 1.Emulation — Auto

HP LaserJet

BR-Script 3

Selects the

Emulation mode.

1-12

2.Print

Options

1.Internal

Font

— Prints a list of the

MFC’s internal fonts

or current printer

settings.

1-13

Configuration

—

1-13

3.Reset

Printer

— — Returns the MFC to

the default settings.

1-13

5.Print

Reports

1.Help List — — You can print these

lists and reports.

9-3

2.Auto Dial ——

3.Fax

Activity

——

Transmission

——

User

Settings

——

0.Initial

Setup

1.Receive

Mode

— Fax Only

Fax/Tel

External TAD

Manual

You can choose the

receive mode that

best suits your

needs.

5-1

5-2

2.Date/Time — — Puts the date and

time on the LCD and

in headings of faxes

you send.

4-1

3.Station ID — Fax

Tel

Name

Program your name

and fax number to

appear on each page

you fax.

4-2

4-3

4.Tone/Pulse

(Canada Only)

— Tone

Pulse

Selects the dialing

mode.

4-4

0.Local

Language

(Canada Only)

— English

French

Allows you to change

the LCD Language

for your country.

See

Quick

Setup

Guide

■

The factory settings are shown in Bold with “ ”.

■

*1 See the Software User’s Guide on the CD-ROM.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 12

If you installed optional LAN board (NC-9100h), the LCD shows

the following LAN menu.

Main Menu Submenu Menu

Selections

Options Descriptions Page

6.LAN

(option)

1.Setup

TCP/IP

1.BOOT

Method

Auto

Static

RARP

BOOTP

DHCP

You can choose the

BOOT method that

best suits your

needs.

See

Network

User’s

Guide

on the

CD-ROM.

2.IP Address [000-255].

[000-255].

[000-255]

Enter the IP address.

3.Subnet

Mask

[000-255].

[000-255]

Enter the Subnet

mask.

4.Gateway [000-255].

[000-255].

[000-255]

Enter the Gateway

address.

5.Host Name BRN_XXXXXX Enter the Host name.

6.WINS

Config

Auto

Static

You can choose the

WINS configuration

mode.

7.WINS

Server

Primary

Secondary

Specifies the IP

address of the

primary or secondary

server.

8.DNS Server Primary

Secondary

Specifies the IP

address of the

primary or secondary

server.

9.APIPA On

Off

Automatically

allocates the IP

address from the

link-local address

range.

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 13 ON-SCREEN PROGRAMMING

Main Menu Submenu Menu

Selections

Options Descriptions Page

6.LAN

(option)

(Continued)

2.Setup

Internet

1.Mail

Address

(60 characters)

Enter the mail

address.

See

Network

User’s

Guide

on the

CD-ROM.

2.SMTP

Server

[000-255].

[000-255]

Enter the SMTP

server address.

3.POP3

Server

[000-255].

[000-255]

Enter the POP3

server address.

4.Mailbox

Name

(up to 20

characters)

Enter the mail box

name.

5.Mailbox

Pwd

Password:******

Enter the password

to login to the POP3

server.

3.Setup Mail

1.Auto

Polling

Off

Automatically checks

the POP3 server for

new messages.

2.Poll

Frequency

10Min

(00-60)

Sets the interval for

checking for new

messages on the

POP3 server.

3.Header All

Subject+From+To

None

Selects the contents

of the mail header to

be printed.

4.Del Error

Mail

Off

Deletes error mails

automatically.

Notification

MDN

Off

Sends notification

messages.

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

ON-SCREEN PROGRAMMING 3 - 14

Main Menu Submenu Menu

Selections

Options Descriptions Page

6.LAN

(option)

(Continued)

4.Setup Mail

1.Sender

Subject

— Displays the subject

that is attached to the

Internet Fax data.

See

Network

User’s

Guide

on the

CD-ROM.

2.Size Limit On

Off

Limits the size of

E-mail original

documents.

Notification

Off

Sends notification

messages.

5.Setup

Relay

1.Rly

Broadcast

Off

Relays original

documents to

another fax machine.

2.Relay

Domain

RelayXX: Registers the

Domain name.

3.Relay

Report

Off

Prints the Relay

Broadcast Report.

6.Setup

Misc.

1.Netware On

Off

Select On to use the

MFC on a Netware

network.

2.Net Frame Auto

8023

ENET

8022

SNAP

Lets you specify the

frame type.

3.AppleTalk On

Off

Select On to use the

MFC on a Macintosh

network.

4.DLC/LLC On

Off

Select On to use the

MFC on a DLC/LLC

network.

Net BIOS/IP

Off

Select On to use the

MFC on a Net

BIOS/IP network.

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

3 - 15 ON-SCREEN PROGRAMMING

With the optional paper tray #2

Main Menu Submenu Menu

Selections

Options Descriptions Page

6.LAN

(option)

(Continued)

6.Setup

Misc.

(Continued)

6.Ethernet Auto

100B-FD

100B-HD

10B-FD

10B-HD

Selects Ethernet link

mode.

See

Network

User’s

Guide

on the

CD-ROM.

7.Time Zone GMT-05:00 Sets the time zone

for your country.

7.Scan to

E-mail

-PDF

TIFF

Scans the original

into your E-mail

application as a file

attachment.

Main Menu Submenu Menu

Selections

Options 1 Options 2 Descriptions Page

2.Fax 1.Setup

Receive

(In Fax mode

only)

5.Auto

Reduction

Tray #1

Tray #2

Off

Reduces the size of

incoming faxes.

5-5

The factory settings are shown in Bold with “ ”.

to accept

exit

Press the Menu numbers.

(ex. Press 1, 1 for Mode Timer)

—

Select & Set Select & Set

GETTING STARTED 4 - 1

Initial Setup

Setting the Date and Time

Your MFC displays the date and time and if you set up the Station ID

it prints on every fax you send. If there is a power failure, you may

have to reset the date and time. All other settings will not be affected.

Press

Enter the last two digits of the year.

Press

Set

Enter two digits for the month.

Press

Set

(For example, enter 09 for September, or 10 for October.)

Enter two digits for the day.

Press

Set

(For example, enter 06 for 6th.)

Enter the time in 24-Hour format.

Press

Set

(For example, enter 15:25 for 3:25 P.M.)

Press

Stop/Exit

The LCD now shows the date and time whenever the MFC is in

Standby mode.

Getting started

Initial Setup

2.Date/Time

4 - 2 GETTING STARTED

Setting the Station ID

You should store your name or company name and fax number so

they are printed on all fax pages that you send.

Press

Enter your fax number (up to 20

digits).

Press

Set

Enter your telephone number (up to 20 digits).

Press

Set

(If your telephone number and fax number are the same, enter

the same number again).

Use the dial pad to enter your name (up to 20 characters).

Press

Set

(See Entering text on page 4-3.)

Press

Stop/Exit

The LCD will show the date and time.

■

The telephone number you enter is only used for Cover

Page features. (See Composing the electronic Cover Page

on page 6-10.)

■

You cannot enter a hyphen.

If the Station ID has already been programmed, the LCD will ask

you to press

to make a change or

to exit without changing.

Initial Setup

3.Station ID

GETTING STARTED 4 - 3

Entering text

When you are setting certain menu selections, such as the Station

ID, you may need to type text into the MFC. Most number keys have

three or four letters printed above them. The keys for

and do

not have printed letters because they are used for special

characters.

By pressing the appropriate number key repeatedly, you can access

the character you want.

Inserting spaces

To enter a space in a fax number, press once between

numbers. To enter a space in a name, press twice between

characters.

Making corrections

If you entered a letter incorrectly and want to change it, press to

move the cursor under the incorrect character. Then press

Clear/Back

. The letter above the cursor will be deleted. Re-enter

the correct character.

Repeating letters

If you need to enter a character that is on the same key as the

previous character, press to move the cursor to the right before

you press the key again.

Press Key one time two times three times four times

2 ABC2

3 DEF3

4 GH I 4

5 JKL5

6 MNO6

7 PQRS

8 TUV8

9 WX Y Z

4 - 4 GETTING STARTED

Special characters and symbols

Press ,

, and then press or to move the cursor under

the special character or symbol you want. Then press

Set

to select it.

Setting Tone and Pulse dialing mode

(Canada only)

Press

Press or to select

Pulse

(or

Tone

Press

Set

Press

Stop/Exit

Press for (space) ! " # $ % & ’ ( ) + , - . /

Press

for : ; < = > ? @ [ ] ^ _

Press

for É À È Ê Î Ç Ë Ö 0

NOTICE (USA only)

The Telephone Consumer Protection Act of 1991 makes it unlawful

for any person to use a computer or electronic device to send any

message via a telephone fax machine unless such messages

clearly contain, in a margin at the top or bottom of each transmitted

page, or on the first page of the transmission, the date and time it

is sent and an identification of the business or other entity or other

individual sending the message and the telephone number of the

sending machines or such business, other entity or individual.

In order to program this information into your MFC, complete the

steps described on page 4-2.

Initial Setup

4.Tone/Pulse

GETTING STARTED 4 - 5

General Setup

Setting the Mode Timer

The MFC has three temporary mode keys on the control panel: Fax,

Copy and Scan. You can change the number of seconds or minutes

the MFC takes after the last Copy or Scan operation before it returns

to Fax mode. If you select Off, the MFC stays in the mode you used

last.

Press

Press or to select

0 Sec

30 Secs

1 Min

2 Mins

5 Mins

Off

Press

Set

Press

Stop/Exit

Setting the Paper Type

To get the best print quality, set the MFC for the type of paper you

are using.

Press

—OR—

If you have the optional paper tray,

press

to set the

paper type for

Tray #1

to set the paper type for

Tray #2

Press or to select

Thin

Plain

Thick

Thicker

Transparency

Press

Set

Press

Stop/Exit

You can select

Transparency

only when

Letter

Legal

is selected in

for Tray #1 and Tray #2.

General Setup

1.Mode Timer

General Setup

2.Paper Type

Paper Type

1.Tray #1

4 - 6 GETTING STARTED

Setting the Paper Size

You can use eight sizes of paper for printing copies: A4, letter, legal,

executive, A5, A6, B5 and B6 and three sizes of paper for printing

faxes: A4, letter and legal. When you change the size of paper in the

MFC, you will need to change the setting for Paper Size at the same

time so your MFC can fit an incoming fax or reduced copy on the

page.

Press

—OR—

If you have the optional paper tray,

press

to set the paper

size for

Tray #1

to set the paper size for

Tray #2

Press or to select

Letter

Legal

Executive

Press

Set

Press

Stop/Exit

■

If you are using the optional paper tray, paper size A6 is not

available.

■

If you select

Transparency

, you can only

select

Letter

Legal

General Setup

3.Paper Size

Paper Size

1.Tray #1

GETTING STARTED 4 - 7

Setting the Ring Volume

You can turn the ring

Off

or you can select the ring volume level.

Press

Press or to select

(

Low

Med

High

Off

Press

Set

Press

Stop/Exit

—OR—

You can adjust the ring volume when your MFC is idle (not being

used). In Fax mode, press or to adjust the volume level.

Every time you press these keys, the MFC will ring so you can hear

the active setting as the LCD shows it. The volume changes with

each key press. The new setting will stay until you change it again.

Setting the Beeper Volume

You can change the beeper volume. The default setting is

Med

When the beeper is on, the MFC beeps every time you press a key

or make a mistake and after a fax is sent or received.

Press

Press or to select your

option (

Low

Med

High

Off

Press

Set

Press

Stop/Exit

Volume

1.Ring

Volume

2.Beeper

4 - 8 GETTING STARTED

Setting the Speaker Volume

You can adjust the MFC’s one-way speaker volume.

Press

Press or to select

(

Low

Med

High

Off

Press

Set

Press

Stop/Exit

—OR—

In Fax mode, you can adjust the speaker volume by pressing

Hook/Hold

, and then selecting a speaker volume level.

Press or to adjust the volume level. The LCD shows the setting

you are choosing. Each key press changes the volume to the next

setting. The new setting will remain until you change it again.

Setting the Handset Volume

Press

Menu 1

Press to select

High

Low

and then press

Set

Press

Stop/Exit

—OR—

You can adjust the handset volume any time you are talking on

the telephone. There are two handset volume levels,

Low

and

High

. The default setting is

Low

Press or to adjust the volume level. The LCD shows the

setting you are choosing. The new setting will remain until you

change it again.

Volume

3.Speaker

Volume

4.Handset

GETTING STARTED 4 - 9

Choosing the Handset Volume

(For Volume Amplify)

Before you begin to use the MFC, you must decide if you need to set

the handset volume to

Volume Amplify:On

for a user who is

hearing-impaired. The AMPLIFY volume level complies with FCC

standards.

Volume Amplify:Off

This default setting is appropriate if

none

of the users are

hearing-impaired. During a conversation, users can press Volume

or on the control panel to adjust the volume to

Low

High

When the handset is replaced, the handset volume will remain until

you change it again.

Volume Amplify:On

—

Temporary

This setting is appropriate if some of the users are hearing-impaired.

During a conversation, users can press Volume or on the

control panel to adjust the volume to

Low

High

Amplify

. When

the handset is replaced, the handset volume returns to the default

setting of

Low

Volume Amplify:On

—

Permanent

Choose

Volume Amplify:On

—

Permanent

all

of the users

are hearing-impaired. During a conversation, users can press

Volume or on the control panel to adjust the volume to

Low,

High

Amplify

. When the handset is replaced, the handset

volume returns to the default setting of

Amplify

WARNI NG

It is important that you do NOT choose

Permanent

unless ALL

the users are hearing-impaired. Otherwise, the default setting of

Amplify

may damage the hearing of some users.

When you press Volume or on the control panel to adjust

the volume, the LCD shows the setting you are choosing. Each

key press changes the volume to the next setting.

4 - 10 GETTING STARTED

Setting Volume Amplify

Please carefully read Choosing the Handset Volume on page 4-9

before you do the following steps:

Press

If none of the users are

hearing-impaired, press or

to select

Off

, and then press

Set

and go to Step 4.

—OR—

If some or all of the users are hearing-impaired, select

, and

then press

Set

If all the users are hearing-impaired, press or to select

Permanent

, and then press

Set

—OR—

If only some of the users are hearing-impaired, select

Temporary

, and then press

Set

Press

Stop/Exit

Turning on Automatic Daylight Savings Time

You can set the MFC to change automatically for Daylight Savings

Time. It will reset itself forward one hour in the Spring and backward

one hour in the Fall. Make sure you have set the correct day and time

in the

Date/Time

setting.

Press

Press or to select

(or

Off

Press

Set

Press

Stop/Exit

Volume

5.Volume Amplify

General Setup

5.Auto Daylight

GETTING STARTED 4 - 11

Toner Save

You can conserve toner using this feature. When you set Toner Save

, print appears somewhat lighter. The default setting is

Off

Press

Press or to select

(or

Off

Press

Set

Press

Stop/Exit

Sleep Time

Setting the Sleep Time reduces power consumption by turning off

the fuser inside the MFC, while it is idle. You can choose how long

the MFC is idle (from 00 to 99 minutes) before it goes into sleep

mode. The timer is automatically reset when the MFC receives a Fax

or PC data, or makes a copy. The default setting is 05 minutes. While

the MFC is in sleep mode, you will see

Sleep

on the LCD. If you try

to print or copy in sleep mode, there will be a short delay while the

fuser warms up to working temperature.

Press

Use the dial pad to enter the length of time the MFC is idle

before it goes into sleep mode (00 to 99).

Press

Set

Press

Stop/Exit

■

If you want to turn sleep mode off, press

Secure

and

Job Cancel

simultaneously and or to select

Off

in Step 2.

■

If the MFC is in Sleep Mode when you change the Sleep

Time, the new setting will take effect the next time the MFC

copies, prints or is restarted.

Ecology

1.Toner Save

4 - 12 GETTING STARTED

Setting the LCD Contrast

You can change the contrast to help the LCD look lighter or darker.

Press

Press to increase the contrast.

—OR—

Press to decrease the contrast.

Press

Set

Press

Stop/Exit

Setting the Tray Use for Copy mode

If your MFC does not have the optional tray #2, you can skip this

setting. The default setting of

Auto

allows *

your MFC to choose the

paper from the optional Tray #2 when paper is out in Tray #1 or

when the size of the original document will fit best on the paper in

Tray #2.

Press

Press or to select

Tray#1

Only

Tray#2 Only

Auto

Press

Set

Press

Stop/Exit

■

*1 Copies will automatically be printed from Tray #2 only if

the Paper Size setting for Tray #2 is the same as Tray #1.

■

*2 Copies will automatically be printed from Tray #2 if the

Paper Size setting for Tray #2 is different than Tray #1 and

this paper size is more suitable for the scanned original

document.

General Setup

7.LCD Contrast

General Setup

8.Tray Use:Copy

GETTING STARTED 4 - 13

Setting the Tray Use for Fax mode

If your MFC does not have the optional tray #2, you can skip this

setting. The default setting of

Auto

allows your MFC to choose the

paper from the optional Tray #2 if Tray #1 is out of paper or if

incoming faxes will fit best on the paper in Tray #2.

Press

Press or to select

Tray#1

Only

Tray#2 Only

Auto

Press

Set

Press

Stop/Exit

If Auto Reduction is turned on, incoming faxes will be printed

from the tray that is set for Auto Reduction. (See Printing a

reduced incoming fax (Auto Reduction)

on page 5-5.)

General Setup

9.Tray Use:Fax

5 - 1 SETUP RECEIVE

Basic receiving operations

Choosing the Receive Mode

There are four different Receive Modes for your MFC. You can

choose the mode that best suits your needs.

Setup Receive

LCD How it works When to use it

Fax Only

(automatic receive)

The MFC automatically

answers every call as a

fax.

For dedicated fax lines.

Fax/Tel

(fax and telephone)

The MFC controls the

line and automatically

answers every call. If the

call is a fax it will receive

the fax. If the call is not a

fax it will ring

(pseudo/double ring) for

you to pick up the call.

Use this mode if you expect to receive lots of fax

messages and few telephone calls. You can

not

have an answering machine on the same line, even

if it is on a separate wall jack on the same line. You

can not use the telephone company’s Voice Mail in

this mode.

External TAD

(with an external

answering device)

The external answering

device (TAD)

automatically answers

every call.

Voice messages are

stored on the external

TAD. Fax messages are

printed.

Use this mode if you have an external answering

machine on your phone line.

The TAD setting works only with an external

answering machine. Ring Delay and F/T Ring Time

do not work in this setting.

Manual

(manual receive)

(with Distinctive Ring)

You control the phone

line and must answer

every call yourself.

Use this mode if you don’t receive many fax

messages, with Distinctive Ring, or if are using a

computer on the same line.

If you answer and hear fax tones, wait until the

MFC takes over the call, then hang up. (See Easy

Receive on page 5-4.)

SETUP RECEIVE 5 - 2

To select or change your Receive Mode

Press

Press or to select

Fax

Only

Fax/Tel

External TAD

Manual

Press

Set

Press

Stop/Exit

Setting the Ring Delay

The Ring Delay sets the number of times the MFC rings before it

answers in

Fax Only

Fax/Tel

mode. If you have extension

phones on the same line as the MFC or subscribe to the telephone

company’s Distinctive Ring service, keep the Ring Delay setting of 4.

(See Easy Receive on page 5-4 and Operation from extension

telephones

on page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Press or to select how

many times the line rings before the

MFC answers (00-04).

Press

Set

(If you select 00, the line will not ring at all.)

Press

Stop/Exit

Initial Setup

1.Receive Mode

Current Receive Mode

Fax

: Fax Only

F/T

: Fax/Tel

TAD

: External TAD

Mnl

: Manual

12/10 11:53 Fax

Res:Standard

Setup Receive

1.Ring delay

5 - 3 SETUP RECEIVE

Setting the F/T Ring Time (Fax/Tel mode only)

If you set the Receive Mode to Fax/Tel, you will need to decide how

long the MFC will signal you with its special pseudo/double-ring

when you have a voice call. (If it’s a fax call, the MFC prints the fax.)

This pseudo/double-ring happens after the initial ringing from the

phone company. Only the MFC rings and no other phones on the

same line will ring with the special pseudo/double-ring. However, you

can still answer the call on any extension phone on the same line as

the MFC. (See

Operation from extension telephones

on page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Press or to select how

long the MFC will ring to alert you

that you have a voice call (for 20, 30, 40 or 70 seconds).

Press

Set

Press

Stop/Exit

Even if the caller hangs up during the pseudo/double-ringing,

the MFC will continue to ring for the set time.

Setup Receive

2.F/T Ring Time

SETUP RECEIVE 5 - 4

Easy Receive

When you use this feature, you do not have to press

Start

or the Fax

Receive Code

5 1

when you answer a fax call and hear calling

beeps. Just hold the handset and wait a few seconds. When you see

Receiving

on the LCD or when you hear “chirps” through the

handset of an extension phone connected to another wall jack, just

replace the handset. Your MFC does the rest. Selecting

allows

the MFC to receive fax calls automatically, even if you lift the handset

of an extension or external phone. Selecting

Semi

lets the MFC

receive the call only if you have answered it at the MFC. Selecting

Off

means you will have to activate the MFC yourself, by pressing

Start

or by pressing

5 1

if you are not at your MFC.

(See

Operation from extension telephones

on page 5-7 and

For

Fax/Tel mode only on page 5-7.)

If it is not illuminated in green, press (

Fax

Press

Use or to select

Semi

Off

Press

Set

Press

Stop/Exit

If you have set the feature to

, but your MFC does not

automatically connect a fax call when you lift an external or

extension phone handset, press the Fax Receive code

5 1

At the MFC, lift the handset and then press

Start

If you send faxes from a computer on the same phone line and

the MFC intercepts them, set Easy Receive to

Off

Setup Receive

3.Easy Receive

5 - 5 SETUP RECEIVE

Printing a reduced incoming fax

(Auto Reduction)

If you choose

, the MFC automatically reduces each page of an

incoming fax to fit on one page of letter, legal or A4 size paper,

regardless of the paper size of the original document. The MFC

calculates the reduction ratio by using the page size of the original

document and your Paper Size setting (

If it is not illuminated in green, press (

Fax

Press

If you have the optional paper tray

#2, press or to select

Tray #1

Tray #2

Press

Set

Use or to select

(or

Off

Press

Set

Press

Stop/Exit

Printing a fax from the memory

If you have selected Paging or Fax Storage (

), you can

still print a fax from the memory when you are at your MFC. (See

Setting Fax Storage on page 8-3.)

Press

Start

After printing has finished,

press

Stop/Exit

If you receive faxes that are split onto two pages, turn on this

setting. But if the original document is too long, the MFC may

print it on two pages.

Setup Receive

5.Auto Reduction

Remote Fax Opt

4.Print Fax

Remote Fax Opt

3.Print Fax

SETUP RECEIVE 5 - 6

Setting the Print Density

You can adjust print density, making your printed pages darker or

lighter.

If it is not illuminated in green, press (

Fax

Press

Press to make the print darker.

—OR—

Press to make the print lighter.

Press

Set

Press

Stop/Exit

Setup Receive

6.Print Density

5 - 7 SETUP RECEIVE

Advanced receiving operations

Operation from extension telephones

If you answer a fax call on an extension telephone, or an external

telephone in the EXT. jack, you can make your MFC take the call by

using the Fax Receive Code. When you press the Fax Receive Code

, the MFC starts to receive a fax.

(See

Easy Receive

on page 5-4.)

If the MFC answers a voice call and pseudo/double-rings for you to

take over, use the Telephone Answer Code

#51

to take the call at an

extension phone. (See

Setting the F/T Ring Time (Fax/Tel mode

only) on page 5-3.)

If you answer a call and no one is on the line, you should assume that

you’re receiving a manual fax.

■

At an extension phone (on a separate telephone wall jack),

press

, wait for fax-receiving tones (chirps), and then

hang up.

■

At an external phone (connected to the MFC’s EXT jack), press

and wait for the phone to be disconnected before you hang

up (the LCD shows

Receiving

Your caller will have to press

Start

to send the fax.

For Fax/Tel mode only

When the MFC is in Fax/Tel mode, it will use the F/T Ring Time

(pseudo/double-ringing) to alert you to pick up a voice call.

If you’re at the MFC, you can lift the handset to answer.

If you’re at an extension phone, you will need to lift the handset

during the F/T Ring Time and then press

#51

between the double

rings. If no one is on the line, or if someone wants to send you a fax,

send the call back to the MFC by pressing

SETUP RECEIVE 5 - 8

Changing the remote codes

Remote Codes might not work with some telephone systems. The

preset Fax Receive Code is

. The preset Telephone Answer

Code is

# 51

If it is not illuminated in green, press (

Fax

Press

Press or to select

(or

Off

Press

Set

Enter the new Fax Receive Code.

Press

Set

Enter the new Telephone Answer Code.

Press

Set

Press

Stop/Exit

If you are always disconnected when accessing your external

TAD remotely, try changing the Fax Receive Code and

Telephone Answer Code to another three-digit code (such as

###

and

999

Setup Receive

4.Remote Code

5 - 9 SETUP RECEIVE

Polling

Polling is the process of retrieving faxes from another fax machine.

You can use your MFC to ‘poll’ other machines, or you can have

someone poll your MFC.

Everyone who is involved in Polling needs to set up their fax

machines for Polling. When someone polls your MFC to receive a

fax, they pay for the call. If you poll someone’s fax machine to receive

a fax, you pay for the call.

Setting up Polling Receive

Polling Receive is when you call another fax machine to receive a fax

from it.

If it is not illuminated in green, press (

Fax

Press

Press or to select

(or

Off

Press

Set

Enter the fax number you are polling.

Press

Start

The LCD shows

Dialing

Setting up Sequential Polling Receive

Your MFC can ask for faxes from several fax units in a single

operation (Sequential Polling Receive). Afterwards, a Sequential

Polling Report will be printed.

If it is not illuminated in green, press (

Fax

Press

Press or to select

(or

Off

Press

Set

Enter the fax machines you want to poll using One-Touch,

Speed-Dial, a Group or the dial pad. You must press

Set

between each fax number.

Press

Start

. Your MFC will poll each number or Group number

in turn to receive a fax.

Some fax machines do not respond to the Polling feature.

Setup Receive

7.Polling RX

Setup Receive

7.Polling RX

SETUP RECEIVE 5 - 10

Telephone services

Your MFC supports the Distinctive Ring telephone service that some

telephone companies offer.

Distinctive Ring

Brother uses the term ‘Distinctive Ring’ but different telephone

companies have other names for this service such as SmartRing,

RingMaster, Teen-Ring, Indent-a-Call or Indent-a-Ring.

What does your telephone company’s ‘Distinctive Ring’

do?

Your telephone company’s Distinctive Ring service allows you to

have more than one number on the same phone line. If you need

more than one phone number, it is cheaper than paying for an

extra line. Each phone number has its own distinctive ring pattern,

so you will know which phone number is ringing. This is one way you

can have a separate phone number for your MFC.

What does Brother’s ‘Distinctive Ring’ do?

The Brother MFC has a Distinctive Ring feature that allows you to

use your MFC to take full advantage of the telephone company’s

Distinctive Ring service. The new phone number on your line can just

receive faxes.

If you have Call Waiting Caller ID, Voice Mail, RingMaster, an

answering service, an alarm system or other custom features on

your telephone line, it may affect the way your MFC works. (See

Custom features on page 1-9 and If you are having difficulty with

your MFC

on page 12-11.)

If you have Voice Mail on your phone line, please read the

following carefully.

Please call your telephone company for availability and rates.

You must pay for your telephone company’s Distinctive Ring

service before you program the MFC to work with it.

5 - 11 SETUP RECEIVE

Do you have Voice Mail?

If you have Voice Mail on the phone line that you will install your new

MFC on, there is a strong possibility that Voice Mail and the MFC will

conflict with each other while receiving incoming calls. However, the

Distinctive Ring feature allows you to use more than one

number on your line, so both Voice Mail and the MFC can work

together without any problems. If each one has a separate phone

number, neither will interfere with the other’s operations.

If you decide to get the Distinctive Ring service from the telephone

company, you will need to follow the directions below to ‘register’ the

new Distinctive Ring pattern they give you. This is so your MFC can

recognize its incoming calls.

Before you choose the ring pattern to register

You can only register one Distinctive Ring pattern with the MFC.

Some ring patterns cannot be registered. The ring patterns below are

supported by your Brother MFC. Register the one your telephone

company gives you.

You can change or cancel the Distinctive Ring pattern at any

time. You can switch it off temporarily, and turn it back on later.

When you get a new fax number, make sure you reset this

feature.

Ring

Pattern

Rings

1 long-long

2 short-long-short

3 short-short-long

4 very long (normal pattern)

If the ring pattern you received is not on this chart, please call

your telephone company and ask for one that is shown.

SETUP RECEIVE 5 - 12

■

The MFC will only answer calls to its registered number.

■

The first two rings are silent on the MFC. This is because the fax

must «listen» to the ring pattern (to compare it to the pattern that

was ‘registered’). (Other telephones on the same line will ring.)

■

If you program the MFC properly, it will recognize the registered

ring pattern of the ‘fax number’ within 2 ring patterns and then

answer with a fax tone. When the ‘voice number’ is called, the

MFC will not answer.

Registering the Distinctive Ring pattern

Very important!

After you have set the Distinctive Ring feature to ON, the receive mode

is set to

Manual

automatically. Unless you have a TAD or Voice Mail

set up on the Distinctive Ring number,

Manual

mode means you must

answer all the calls yourself. You cannot change the receive mode to

any other mode while the Distinctive Ring is set to on.

Press

Press or to select

Set

Press

Set

Press or to select the stored ring pattern you want to

use.

Press

Set

(You will hear each pattern as you scroll through the four

patterns. Make sure you choose the pattern that the telephone

company gave you.)

Press

Stop/Exit

Distinctive Ring is now set to on.

Turning off the Distinctive Ring

Press

Press or to select

Off

Press

Set

Press

Stop/Exit

If you turn off Distinctive Ring, the MFC will stay in

Manual

receive mode. You will need to set the Receive Mode again.

(See To select or change your Receive Mode on page 5-2.)

Miscellaneous

5.Distinctive

Miscellaneous

5.Distinctive

5 - 13 SETUP RECEIVE

Caller ID

After a few rings, the LCD shows the telephone number of your

caller (and name, if available). Once you pick up the handset, the

Caller ID information disappears from the LCD, but the call

information remains stored in the Caller ID memory.

■

You will see the first 16 characters of the number (or name).

■ Out of Area

display means call originated outside your Caller

ID service area.

■ Private Call

display means the caller has intentionally

blocked transmission of information.

You can print a list of Caller ID information received by your MFC.

(See Printing Caller ID List on page 5-14.)

Caller ID service varies with different carriers. Call your local

telephone company to determine the kind of service available in your

area.

The Caller ID feature lets you use the Caller ID subscriber

service offered by many local telephone companies. This

service provides you, by means of the LCD, the name or

telephone number of your caller as the line rings.

SETUP RECEIVE 5 - 14

Viewing Caller ID List

Caller ID memory stores information for up to thirty calls. When the

thirty-first call comes in, information about the first call is erased. You

can scroll through Caller ID information to review those calls made to

your MFC.

Press

Press or to select

Display #

Press

Set

If the name was not received, it will not be displayed.

Press or to scroll through the Caller ID memory to

select the Caller ID you want to view, and then press

Set

. The

LCD shows the caller’s name or number and the date and time

of the call.

Press

Stop/Exit

Clearing a Caller ID stored in the memory

For effective use of the memory, we recommend that you clear the

Caller IDs stored in memory by pressing

Clear/Back

when the LCD

shows each caller ID number or name.

Printing Caller ID List

Press

Press or to select

Print Report

Press

Set

Press

Start

After printing has finished, press

Stop/Exit

Miscellaneous

6.Caller ID

Miscellaneous

6.Caller ID

5 - 15 SETUP RECEIVE

Call Waiting

The Call Waiting feature lets you use the Call Waiting subscriber

service offered by many local telephone companies. This feature

enables you to take a second call on your MFC, without

disconnecting the first caller.

To answer a Call Waiting signal while you are talking on the

phone, ask the other party if you can put them on Hold to

catch the other call.

Press

Search/Speed Dial

to switch to the second call.

To switch back to the first call, press

Search/Speed Dial

again.

Either caller can hang up at any time. However, if you hang up

you will disconnect both callers.

SETUP SEND 6 - 1

How to enter Fax mode

Before sending faxes, make sure (

Fax

) is illuminated in

green. If not, press (

Fax

) to enter Fax mode. The default

setting is Fax.

How to dial

There are four ways to dial.

Manual dialing

Press all of the digits of the phone or fax number.

Setup Send

6 - 2 SETUP SEND

One-Touch dialing

Press the One-Touch Key of the location you want to call. (See

Storing One-Touch Dial numbers

on page 7-1.)

To dial One-Touch numbers 17 to 32, hold down

Shift

as you press

the One-Touch Key.

Speed-Dialing

Press

Search/Speed Dial

, and then the three digit Speed-Dial

number. (See Storing Speed-Dial numbers on page 7-3.)

You can search for names you have stored in the One-Touch and

Speed-Dial memories. Press

Search/Speed Dial

and the

navigation keys to search. (See

Storing One-Touch Dial numbers

page 7-1 and

Storing Speed-Dial numbers

on page 7-3.)

* To search alphabetically, you can use dial pad to enter the first

letter of the name you are looking for.

three-digit number

To search alphabetically*

To search

numerically

SETUP SEND 6 - 3

How to fax

Manual transmission

Manual transmission lets you hear the dialing, ringing and

fax-receiving tones while sending a fax.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Pick up the handset and listen for a dial tone.

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

(See One-Touch dialing on page 6-2 and Speed-Dialing on

page 6-2.)

When you hear the fax tone, press

Start

Replace the handset.

Automatic transmission

This is the easiest way to send a fax.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Enter the fax number using the dial pad, One-Touch,

Speed-Dial or Search.

(See One-Touch dialing on page 6-2 and Speed-Dialing on

page 6-2.)

Press

Start

You must not pick up the handset phone or press

Hook/Hold

to listen for a dial tone.

6 - 4 SETUP SEND

Out of Memory message

If you get an

Out of Memory

message while scanning the first page

of a fax, press

Stop/Exit

to cancel the fax. If you get an

Out of

Memory

message while scanning a subsequent page, you will have

the option to press

Start

to send the pages scanned so far, or to

press

Stop/Exit

to cancel the operation.

Sending a fax at the end of a conversation

At the end of a conversation you can send a fax to the other party

before you both hang up.

Ask the other party to wait for fax tones (beeps) and then to

press

Start

before hanging up.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

Start

Replace the handset.

SETUP SEND 6 - 5

Basic sending operations

Sending faxes using multiple settings

When you send a fax you can choose any combination of these

settings: cover page, contrast, resolution, overseas mode, delayed

fax timer, polling transmission or real time transmission. After each

setting is accepted, the LCD will ask if you want to enter more

settings:

Press

to select more settings. The LCD

will return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings and go to the next

step.

Contrast

If your original document is very light or very dark, you may want to

set the contrast.

Use

Light

to send a light original document.

Use

Dark

to send a dark original document.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

Press or to select

Auto

Light

Dark

Press

Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings for this page, and

then go to Step 5.

Enter a fax number.

Press

Start

Other Settings

1.Yes 2.No

Setup Send

1.Contrast

6 - 6 SETUP SEND

Fax Resolution

When you have an original document in the ADF you can use the

Resolution

key to change the setting temporarily (for this fax only).

If it is not illuminated in green, press (

Fax

). Press

Resolution

repeatedly until the LCD shows the setting you want.

—OR—

You can change the default setting.

If it is not illuminated in green, press (

Fax

Press

Press or to select the

resolution you want.

Press

Set

Press

Stop/Exit

Standard:

Suitable for most typed original documents.

Fine:

Good for small print and transmits a little slower than

Standard resolution.

S.Fine:

Good for small print or artwork and transmits slower

than Fine resolution.

Photo:

Use when the original document has varying shades

of gray. This has the slowest transmission time.

Setup Send

2.Fax Resolution

SETUP SEND 6 - 7

Manual and automatic fax Redial

If you are sending a fax manually and the line is busy, press

Redial/Pause

, and then press

Start

to try again. If you want to

make a second call to the last number dialed, you can save time by

pressing

Redial/Pause

and

Start

Redial/Pause

only works if you dialed from the control panel.

If you are sending a fax automatically and the line is busy, the MFC

will automatically redial one time after five minutes.

Dual Access

You can dial a number, and begin scanning the fax into memory—

even when the MFC is receiving, sending or printing a fax from

memory. The LCD shows the new job number.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Enter the fax number.

Press

Start

to send the fax.

The MFC starts scanning the first page and the LCD shows the

job number (#XXX) of the fax. You can repeat Steps 1 to 3 for

the next fax.

If you get an

Out of Memory

message while scanning the

first page of a fax, press

Stop/Exit

to cancel scanning. If you

get an

Out of Memory

message while scanning a

subsequent page, you can press

Start

to send the pages

scanned so far, or press

Stop/Exit

to cancel the operation.

6 - 8 SETUP SEND

Real Time Transmission

When you are sending a fax, the MFC will scan the original

documents into the memory before sending. Then, as soon as the

phone line is free, the MFC will start dialing and sending.

If the memory becomes full, the MFC will send the original document

in real time (even if

Real Time TX

is set to

Off

Sometimes, you may want to send an important original document

immediately, without waiting for memory transmission. You can set

Real Time TX

for all original documents or for the next fax

only.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

To change the default setting, press

or to select

(or

Off

Press

Set

Go to Step 5.

—OR—

For the next fax transmission only, press or to select

Next Fax Only

Press

Set

Press or to select

Next Fax:On

(or

Fax:Off

Press

Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter the fax number.

Press

Start

to send the fax.

Setup Send

5.Real Time TX

SETUP SEND 6 - 9

Checking job status

Check which jobs are still waiting in the memory to be sent. (If there

are no jobs, the LCD shows

No Jobs Waiting

Press

If you have more than one job

waiting, press or to scroll

through the list.

Press

Stop/Exit

Canceling a fax in progress

If you want to cancel a fax, while the MFC is scanning, dialing or

sending it, press

Stop/Exit

Canceling a scheduled job

You can cancel a fax job that is stored and waiting in the memory.

(See

Checking job status

on page 6-9.)

Press

Any jobs that are waiting will appear

on the LCD.

If you have more than one job waiting, press or to

select the job you want to cancel.

Press

Set

—OR—

If you only have one job waiting, go to Step 3.

Press

to cancel.

To cancel another job go to Step 2.

—OR—

Press

to exit without canceling.

Press

Stop/Exit

Fax

6.Remaining Jobs

Fax

6.Remaining Jobs

6 - 10 SETUP SEND

Advanced sending operations

Composing the electronic Cover Page

The Cover Page is created at the receiving machine. Your Cover

Page includes the name stored in the One-Touch or Speed-Dial

memory. If you’re dialing manually, the name is left blank.

The Cover Page shows your Station ID and the number of pages

you’re sending. (See

Setting the Station ID

on page 4-2.) If you have

Cover Page set to

(

), the number of pages is left

blank.

You can select a comment to include on your Cover Page.

1.Comment Off

2.Please Call

3.Urgent

4.Confidential

Instead of using one of the preset comments, you can enter two

personal messages of your own, up to 27 characters long. Use the

chart on page 4-3 for help entering characters.

(See Composing your own comments on page 6-11.)

5.(User Defined)

6.(User Defined)

Most of the

Setup Send

settings are temporary to allow you to

make changes for each fax you send. However, when you set up

your Cover Page and Cover Page Comments, you are changing the

default settings so they will be available while faxing.

SETUP SEND 6 - 11

Composing your own comments

You can set up two comments of your own.

If it is not illuminated in green, press (

Fax

Press

Press or to choose 5 or 6

for your own comment.

Press

Set

Use the dial pad to enter your customized comment.

Press

Set

(See Entering text on page 4-3.)

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—

Press

to exit.

Setup Send

8.Coverpage Msg

6 - 12 SETUP SEND

Cover page for the next fax only

This feature does not work without first setting the Station ID. So

make sure it has been set. (See Setting the Station ID on page 4-2.)

If you only want to send a Cover Page with a particular fax, this Cover

Page will include the number of pages in your original document.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

When LCD shows

Next Fax Only

Press

Set

Press or to select

Next Fax:On

(or

Fax:Off

Press

Set

Press or to select one of the standard or your own

comments.

Press

Set

Enter two digits to show the number of pages you are sending.

Press

Set

(For example, press

for 2 pages or enter

0 0

to leave the

number of pages blank. If you make a mistake, press to back

up and re-enter the number of pages.)

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—

Press

if you have finished choosing settings.

Enter the fax number you’re calling.

Press

Start

Setup Send

7.Coverpg Setup

SETUP SEND 6 - 13

Send a cover page for all faxes

This feature does not work without the Station ID. Please be sure it

has been set before continuing. (See Setting the Station ID on page

4-2.)

You can set the MFC to send a cover page whenever you send a fax.

The number of pages in your fax is not included when you use this

setting.

If it is not illuminated in green, press (

Fax

Press

Press or to select

Press

Set

If you selected

, Press or to select one of the

standard or your own comments.

Press

Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—

Press

to exit if you have finished choosing settings.

Using a printed cover page

If you prefer to use a printed cover page that you can write on, you

can print the sample page and attach it to your fax.

If it is not illuminated in green, press (

Fax

Press

Press or to select

Sample

Press

Set

Press

Start

. Your MFC prints a copy of your cover page.

Press

Stop/Exit

Setup Send

7.Coverpg Setup

Setup Send

7.Coverpg Setup

6 - 14 SETUP SEND

Broadcasting

Broadcasting is when the same fax message is automatically sent

to more than one fax number. You can include Groups,

One-Touch, Speed-Dial numbers, and up to 50 manually dialed

numbers in the same broadcast.

Press

Set

between each of the numbers. Use

Search/Speed

Dial

to help you choose the numbers easily.To set up Group dial

numbers, see Setting up Groups for Broadcasting on page 7-5.

After the broadcast is finished, a Broadcast Report will be printed

to let you know the results.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Enter a number using One-Touch, Speed-Dial, a Group

number, Search or manual dialing using the dial pad.

(Example: Group number)

When the LCD displays the fax number or name of the other

party, press

Set

You will be asked to press the next number.Enter the next

number.

(Example: Speed-Dial number)

When the LCD displays the fax number or name of the other

party, press

Set

Enter another fax number.

(Example: Manual dialing using the dial pad.)

Press

Start

SETUP SEND 6 - 15

Overseas Mode

If you are having difficulty sending a fax overseas due to possible

interference on the phone line, we recommend that you turn on the

Overseas Mode. After you send a fax using this feature, the feature

will turn itself off.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

Press or to select

(or

Off

Press

Set

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter the fax number you’re calling.

Press

Start

■

If you did not use up any of the numbers for Groups,

access codes or credit card numbers, you can ‘broadcast’

faxes to as many as 382 different numbers.

■

The available memory will vary depending on the types of

jobs in the memory and the number of locations used for

broadcasting. If you broadcast to the maximum numbers

available, you will not be able to use Dual Access and

Delayed fax.

■

Enter the long dialing sequence numbers as you would

normally, but remember that each One-Touch and

Speed-Dial number counts as one number, so the number

of locations you can store becomes limited.

■

If the memory is full, press

Stop/Exit

to stop the job or if

more than one page has been scanned, press

Start

send the portion that is in the memory.

Setup Send

9.Overseas Mode

6 - 16 SETUP SEND

Delayed Fax

During the day you can store up to 50 faxes in the memory to be sent

within 24 hours. These faxes will be sent at the time of day you enter

in Step 3.

If it is not illuminated in green, press (

Fax

). Load the

original document.

Press

Enter the time you want the fax to be

sent (in 24-hour format).

Press

Set

(For example, enter 19:45 for 7:45 PM.)

Press

to leave the original documents waiting in the ADF.

—OR—

Press

to scan the original document into memory.

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings.

Enter the fax number.

Press

Start

Delayed Batch Transmission

Before sending the delayed faxes, your MFC will help you economize

by sorting all the faxes in the memory by destination and scheduled

time. All delayed faxes that are scheduled to be sent at the same

time to the same fax number will be sent as one fax to save

transmission time.

If it is not illuminated in green, press (

Fax

Press

Press or to select

(or

Off

Press

Set

Press

Stop/Exit

Setup Send

3.Delayed Fax

Setup Send

4.Batch TX

SETUP SEND 6 - 17

Setting up Polled Transmission

Polled Transmission is when you set up your MFC to wait with an

original document so another fax machine can call and retrieve it.

If it is not illuminated in green, press (

Fax

). Load the

original document that is going to be retrieved.

Press

Press or to choose

(or

Off

Press

Set

Press

for Doc to leave the paper original document waiting in

the ADF.

—OR—

Press

for Memory to scan the original document into the

memory.

Press

if you want to choose more settings and the LCD will

return to the

Setup Send

menu.

—OR—

Press

if you have finished choosing settings, and go to step 6.

Press

Start

If you chose Memory in Step 4, the MFC starts scanning the

original document.

■

If you press

in Step 4, the original document remains in the

ADF until your MFC is polled. If you must use your MFC

before the polled transmission occurs, you must first cancel

this job.

■

If you press

in Step 4, the original document will be stored

and can be retrieved from any other fax machine until you

delete the fax in memory by using the Canceling a Job

setting. (See

Canceling a scheduled job

on page 6-9.)

Setup Send

6.Polled TX

6 - 18 SETUP SEND

Memory Security

Memory Security lets you prevent unauthorized access to the MFC.

You will not be able to continue to schedule Delayed Faxes or Polling

jobs. However, any pre-scheduled Delayed Faxes will be sent when

you turn Memory Security

, so they will not be lost.

If you have selected Fax Forwarding, Paging or Fax Storage (

) before you turn Memory Security

, then Fax Forwarding or

Remote Retrieval will continue to work.

While Memory Security is

the following operations are available:

■

Receiving faxes into memory (limited by memory capacity)

■

Fax Forwarding

■

Remote Retrieval

While Memory Security is

the following operations are NOT

available:

■

Sending faxes

■

Printing received faxes

■

Copy

■

PC printing

■

PC scanning

Setting up the password

Press

Enter a 4-digit number for the

password.

Press

Set

If you are entering the password for the first time, the LCD

shows

Verify

Re-enter the password.

Press

Set

To print the faxes in memory, turn Memory Security

Off

If you forget the Memory Security password, please call Brother

Customer Service. (See For Customer Service on page i.)

To change a registered password, select

Set Password

after

Step 1, enter the old password, and then go to Step 2.

Miscellaneous

1.Mem Security

SETUP SEND 6 - 19

Turning Memory Security on

Press

Press or to select

Set

Security

Press

Set

Enter the registered 4-digit password.

Press

Set

The MFC goes offline and the LCD shows

Secure Mode

Turning Memory Security off

Press

Enter the registered 4-digit password and press

Set

Memory Security is automatically turned off and the LCD shows

the Date and Time.

If there is a power failure, the data in the memory will remain for

up to 4 days.

If you enter the wrong Password, the LCD shows

Wrong

Password

and stays offline. The MFC will stay in Secure Mode

until the registered password is entered.

Miscellaneous

1.Mem Security

7 - 1 AUTO DIAL NUMBERS AND DIALING OPTIONS

Storing numbers for easy dialing

You can set up your MFC to do three types of easy dialing:

One-Touch, Speed-Dial and Groups for Broadcasting faxes.

Storing One-Touch Dial numbers

Your MFC has 16 One-Touch keys where

you can store 32 fax or phone numbers for

automatic dialing. To access numbers 17

to 32, hold down

Shift

as you press the

One-Touch key. When you press a

One-Touch key the LCD shows the name,

if you stored it, or the number. (See

One-Touch dialing

on page 6-2.)

One-Touch keys are the 16 keys (numbers 01–32) located on the left

side of the control panel.

Press

Press the One-Touch key where you

want to store a number.

If you have not installed the optional LAN board (NC-9100h), go

to Step 4.

—OR—

If you have installed the optional LAN board (NC-9100h), the

MFC will ask you if the One-Touch key is for a fax/telephone

number or an E-mail address. Go to Step 3.

Auto Dial numbers and

dialing options

If you lose electrical power, the auto dial numbers that are in the

memory will not be lost.

(USA only) The Brother fax back system number has been

preprogrammed on One-Touch key

Set Auto Dial

1.One-Touch Dial

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 2

Press or to select

Fax/Tel

(or

E-Address

Press

Set

Enter the phone or fax number (up to 20 digits).

Press

Set

—OR—

If you purchased the optional NC-9100h, you can select

E-Address

in Step 3 and then press

Set

■

If you want to enter a pause in the dialing sequence (for example,

to access an outside line), press

Redial/Pause

as you are

entering the digits.

Each key press of

Redial/Pause

enters a 3.5 second pause

when the number is dialed, displayed by a dash on the screen.

Use the dial pad to enter the name (up to 15 characters).

Press

Set

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Set

to store the number without a name.

Go to Step 2 to store another One-Touch number.

—OR—

Press

Stop/Exit

When you dial an auto dial number, the LCD shows the name

and number you have stored, or, if you have not stored a name,

only the number you have stored.

One-Touch Dial

Fax/Tel

7 - 3 AUTO DIAL NUMBERS AND DIALING OPTIONS

Storing Speed-Dial numbers

You can store Speed-Dial numbers, so that when you dial you will

only have to press a few keys (

Search/Speed Dial

, the

three-digit number, and

Start

). The MFC can store 300 Speed-Dial

numbers.

Press

Use the dial pad to enter a three-digit

Speed-Dial location number

(001-300).

(For example, press

005

Press

Set

If you have not installed the optional LAN board (NC-9100h), go

to Step 4.

—OR—

If you have installed the optional LAN board (NC-9100h), the

MFC will ask you if the Speed-Dial is for a fax/telephone number

or an E-mail address. Go to Step 3.

Press or to select

Fax/Tel

Press

Set

Enter the phone or fax number (up to 20 digits).

Press

Set

—OR—

If you purchased the optional NC-9100h, you can select

E-Address

in Step 3 and then press

Set

Use the dial pad to enter the name (up to 15 characters).

Press

Set

(You can use the chart on page 4-3 to help you enter letters.)

—OR—

Press

Set

to store the number without a name.

Go to Step 2 to store another Speed-Dial number.

—OR—

Press

Stop/Exit

Set Auto Dial

2.Speed-Dial

Speed-Dial

Fax/Tel

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 4

Changing One-Touch and Speed-Dial numbers

If you try to store a One-Touch or Speed-Dial number where a

number has already been stored, the LCD will show the name that

has been stored there (or number) and will ask you to do one of the

following:

Press

to change the stored

number.

—OR—

Press

to exit without making a change.

Enter a new number.

Press

Set

■

To erase the whole number or whole name, press

Clear/Back

repeatedly until all digits or letters are deleted.

To erase one digit or letter, use or to position the

cursor under it, and then press

Clear/Back

■

If you want to insert characters, use or to position the

cursor where you want to insert them, and then type.

Follow the directions beginning at Step 6 in Storing One-Touch

Dial numbers and Storing Speed-Dial numbers. (See

Storing

One-Touch Dial numbers

on page 7-1 and

Storing Speed-Dial

numbers on page 7-3.)

#005:MIKE

1.Change 2.Exit

7 - 5 AUTO DIAL NUMBERS AND DIALING OPTIONS

Setting up Groups for Broadcasting

Groups, which can be stored on a One-Touch key or a Speed-Dial

location, allow you to send the same fax message to many fax

numbers by pressing only a One-Touch key and

Start

Search/Speed Dial

, the three-digit location and

Start

First, you will need to store each fax number as a One-Touch or

Speed-Dial number. Then, you can combine them into a Group,

Each Group uses up a One-Touch key or a Speed-Dial location.

Finally, you can have up to six small Groups, or you can assign up to

331 numbers to one large Group.

(See Storing Speed-Dial numbers on page 7-3 and Changing

One-Touch and Speed-Dial numbers

on page 7-4.)

Press

Decide where you wish to store the

Group.

—AND—

Press a One-Touch key.

—OR—

Press

Search/Speed Dial

and enter the three-digit location,

and then press

Set

(For example, press One-Touch key 2 for Group 1.)

Use the dial pad to enter the Group

number.

Press

Set

(For example, press

for Group 1.)

To include One-Touch or Speed-Dial numbers in the Group,

enter them as if you were dialing.

For example, for One-Touch key

, press One-Touch key

For Speed-Dial location 009, press

Search/Speed Dial

, then

press

009

on the dial pad. The LCD shows

005

#009

Press

Set

to accept the numbers for this Group.

Use the dial pad and the chart on page 4-3 to enter a name for

the Group.

Press

Set

(For example,

NEW CLIENTS

)

Set Auto Dial

3.Setup Groups

Setup Groups

Setup Group:G01

AUTO DIAL NUMBERS AND DIALING OPTIONS 7 - 6

Press

Stop/Exit

Dialing operations

You can use the MFC to make voice telephone calls by dialing

manually or by using Search, One-Touch Dial or Speed-Dial

memory. (For instructions, see How to dial on page 6-1.) You can

use the handset to make and receive calls.

When you dial a Quick-Dial number, the LCD shows the name you

have stored, or if you have not stored a name, the fax number you

have stored.

Access codes and credit card numbers

Sometimes you may want to choose from several long distance

carriers when you make a call. Rates may vary depending on the

time and destination. To take advantage of low rates, you can store

the access codes or long-distance carriers and credit card numbers

as One-Touch and Speed-Dial numbers. You can store these long

dialing sequences by dividing them and setting them up on separate

keys in any combination. You can even include manual dialing using

the dial pad.

The combined number will be dialed in the order that you entered it

as soon as you press

Start

(See Storing One-Touch Dial numbers on page 7-1.)

For example, you can store ‘555’ on One-Touch key 03 and ‘7000’

on One-Touch key 02. If you press One-Touch key

, One-Touch

key

, and

Start

, you will dial ‘555-7000’.

To temporarily change a number, you can substitute part of the

number with manual dialing using the dial pad.

For example, to change the number to 555-7001 you could press

One-Touch key

and then press

7001

using the dial pad.

You can print a list of all One-Touch and Speed-Dial

numbers. (See Printing reports on page 9-3.) Group numbers

will be marked in the column of 'Group'.

If you must wait for another dial tone or signal at any point in the

dialing sequence, store a pause there in the number by pressing

Redial/Pause

. Each key press adds a 3.5-second delay.

7 - 7 AUTO DIAL NUMBERS AND DIALING OPTIONS

Pause

Press

Redial/Pause

to insert a 3.5-second pause between

numbers. If you are dialing overseas, you can press

Redial/Pause

as many times as needed to increase the length of the pause.

Tone or Pulse (Canada only)

If you have a Pulse dialing service, but need to send Tone signals

(for example, for telephone banking), follow the instructions below. If

you have Touch Tone service, you will not need this feature to send

tone signals.

Lift the handset.

Press

. Any digits dialed after this will send tone signals.

When you hang up, the MFC will return to the Pulse dialing

service.

Telephone (voice) operations

Making a telephone call

Pick up the handset.

—OR—

Press

Hook/Hold

When you hear a dial tone, dial the call using the dial pad,

One-Touch, Speed-Dial and Search.

To hang up, replace the handset.

Hold

Press

Hook/Hold

to put a call on Hold.

You can put down the handset without disconnecting the call.

Pick up the MFC handset to release call from Hold. Picking up

the handset of an extension phone will not release call from Hold.

If you pressed

Hook/Hold

to dial, pick up the handset when the

other person answers. (The speaker works only one way. The

other person will not be able to hear you unless you pick up the

handset.)

REMOTE FAX OPTIONS 8 - 1

Programming a Fax Forwarding number

When Fax Forwarding is selected, your MFC stores the received fax

in the memory. Then it dials the fax number you have programmed

and forwards the fax message.

Press

Press or to select

Fax

Forward

Press

Set

The LCD will ask you to enter the fax number to which faxes will

be forwarded.

Enter the forwarding number (up to 20 digits).

Press

Set

Press

Stop/Exit

Remote Fax Options

You can only use one remote fax option at a time:

Fax Forwarding—OR—Paging—OR—Fax Storage—OR—Off.

You can change your selection at any time (

If you have set Fax Forwarding, Paging or Fax Storage, a

backup copy will automatically be printed at the MFC.

Remote Fax Opt

1.Fwd/Page/Store

8 - 2 REMOTE FAX OPTIONS

Programming your pager number

When Paging is selected, your MFC dials the pager number you

have programmed, and then dials your Personal Identification

Number (PIN). This activates your pager so you will know that you

have a fax message in the memory.

Press

Press or to select

Paging

Press

Set

Enter your pager phone number followed by # # (up to 20 digits).

Press

Set

Do not include the area code if it is the same as that of your

MFC.

For example, press

1 8 0 0 5 5 5 1 2 1 2 # #

If your pager needs a PIN, enter the PIN, press

, press

Redial/Pause

, enter your fax number followed by

Press

Set

(For example, press

1 2 3 4 5 # Redial/Pause 1 8 0 0 5 5 5

1 2 1 2 # #

)

—

If you do not need a PIN, press

Redial/Pause

, enter your fax

number followed by

Press

Set

(For example, press

Redial/Pause 1 8 0 0 5 5 5 1 2 1 2 # #

)

Press

Stop/Exit

You cannot change a Pager number or PIN remotely.

Remote Fax Opt

1.Fwd/Page/Store

REMOTE FAX OPTIONS 8 - 3

Setting Fax Storage

If you select Fax Storage, you will be able to retrieve fax messages

from another location using the Remote Retrieval commands.

Press

Press or to select

Fax

Storage

Press

Set

Press

Stop/Exit

If there are faxes in the memory when you select

Off

, the LCD will ask if you want to erase the faxes

in the memory:

■

If you press

, all fax data is erased and Fax Forwarding,

Paging or Fax Storage is turned off.

■

If you press

, faxes are not erased and Fax Storage stays

on.

(See

Printing a fax from the memory

on page 5-5.)

If there is a power failure, you will not lose the faxes. They will

remain in the memory for up to 4 days.

Remote Fax Opt

1.Fwd/Page/Store

8 - 4 REMOTE FAX OPTIONS

Setting your Remote Access Code

The remote access code lets you access the Remote Retrieval

features when you are away from your MFC. Before you use the

remote access and retrieval features, you have to set up your own

code. The default code is an inactive code (--- ).

Press

Enter a three-digit code using

numbers

, or

Press

Set

. (The preset ‘ ’ cannot be changed.)

Press

Stop/Exit

Do not use the same digits that appear in your Fax Receive

Code (

) or Telephone Answer Code (

# 51

). (See Operation

from extension telephones on page 5-7.)

You can change your code at any time by entering a new one.

If you want to make your code inactive, press

Clear/Back

Step 2 to restore the inactive setting (--- ).

Remote Fax opt

2.Remote Access

REMOTE FAX OPTIONS 8 - 5

Remote Retrieval

You can call your MFC from any telephone or fax machine using

touch tone, then use the Remote Access Code and remote

commands to retrieve fax messages. Be sure to cut out the Remote

Retrieval Access Card on the last page and keep it with you at all

times.

Using your Remote Access Code

Dial your fax number from a telephone or another fax machine

using touch tone.

When your MFC answers, immediately enter your Remote

Access Code (3 digits followed by ).

The MFC signals if it has received fax messages:

1 long beep

—

Fax messages

No beeps

—

No fax messages

The MFC gives two short beeps, which tells you to enter a

command. The MFC will hang up if you wait longer than 30

seconds to enter a command. The MFC will beep three times, if

you enter an invalid command.

Press

to reset the MFC when you have finished.

Hang up.

8 - 6 REMOTE FAX OPTIONS

Remote commands

Follow the commands below to access features when you are away

from the MFC. When you call the MFC and enter your Remote

Access Code (3 digits followed by ), the system will give two short

beeps and you must enter a remote command.

Remote commands Operation details

95 Change the Fax

Forwarding, Paging or Fax

Storage settings

1 Off You can select

Off

after you have retrieved

or erased all your messages.

2 Fax Forwarding If you hear one long beep, the change has

been accepted. If you hear three short beeps,

you cannot change it because the conditions

have not been met (for example, registering a

fax forwarding or paging number). You can

entering 4. (See Changing your Fax

Forwarding number on page 8-8.) Once you

have registered the number, Fax Forwarding,

will work.

You can select

Off

after you have retrieved

or erased all your messages.

3 Paging

4 Fax Forwarding number

6 Fax Storage

96 Retrieve a fax

2 Retrieve all faxes Enter the number of a remote fax machine to

receive stored fax messages. (See Retrieving

fax messages on page 8-8.)

3 Erase faxes from the

memory

If you hear one long beep, you can erase fax

messages from the memory.

REMOTE FAX OPTIONS 8 - 7

97 Check the receiving status

1 Fax You can check whether your MFC has

received any faxes. If it has, you will hear one

long beep. If not, you will hear three short

beeps.

98 Change the Receive Mode

1 External TAD If you hear one long beep, you can change

the Receive Mode.

2 Fax/Tel

3 Fax Only

90 Exit After a long beep, you can exit Remote

Retrieval.

Remote commands Operation details

8 - 8 REMOTE FAX OPTIONS

Retrieving fax messages

Dial your fax number.

When your MFC answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

As soon as you hear two short beeps, use the dial pad to press

962

Wait for the long beep, and then use the dial pad to enter the

number of the remote fax machine where you want your fax

messages sent to followed by

(up to 20 digits).

Hang up after you hear your MFC beep. Your MFC will call the

other machine, which will then print your fax messages.

Changing your Fax Forwarding number

You can change the default setting of your fax forwarding number

from another telephone or fax machine using touch tone.

Dial your fax number.

When your MFC answers, immediately enter your Remote

Access Code (3 digits followed by ). If you hear one long

beep, you have messages.

When you hear two short beeps, use the dial pad to press

954

Wait for the long beep, and then use the dial pad to enter the

new number of the remote fax machine where you want your fax

messages forwarded followed by

(up to 20 digits).

Hang up after you hear your MFC beep.

You cannot use and

as dial numbers. However, press

you want to store a pause.

You cannot use and

as dial numbers. However, press

you want to store a pause.

PRINTING REPORTS 9 - 1

Fax settings and activity

You need to set up the Transmission Verification Report and Fax

Activity Report Interval in the menu table.

Press

—OR—

Press

Customizing the Transmission Verification

Report

You can use the Transmission Report as proof that you sent a fax.

This report lists the time and date of transmission and whether the

transmission was successful (OK). If you select

On+Image

, the

report will print for every fax you send.

If you send a lot of faxes to the same place, you may need more than

the job numbers to know which faxes you must send again. Selecting

On+Image

Off+Image

will print a section of the fax’s first page

on the report to help you remember.

Press

Press or to select

Off

Off+Image

On+Image

Press

Set

Press

Stop/Exit

Printing reports

When the feature is

Off

, the Report will only print if there is a

transmission error. (NG).

Setup Reports

1.Transmission

Setup Reports

2.Act Interval

Transmission

Off

9 - 2 PRINTING REPORTS

Setting the Fax Activity Report Interval

You can set the MFC to print the Fax Activity report at specific

intervals (every 50 faxes, 6, 12 or 24 hours, 2 or 7 days). If you set

the interval to

Off

, you can print the report by following the Steps on

the next page.

The default setting is

Every 50 Faxes

Press

Press or to choose an

interval. Press

Set

(If you choose 7 days, the LCD will

ask you to choose a day on which to

begin the 7-day countdown.)

Enter the time to begin printing in 24-hour format.

Press

Set

(For example: enter 19:45 for 7:45 PM.)

Press

Stop/Exit

If you select 6, 12, 24 hours, 2 or 7 days, the MFC will print the

report at the selected time and then erase all jobs from its

memory. If the MFC’s memory becomes full with 200 jobs

before the time you selected has passed, the MFC will print the

Fax Activity Report early and then erase all jobs from memory.

If you want an extra report before it is due to print, you can print

it without erasing the jobs from memory.

If you select

Every 50 Faxes

, the MFC will print the Fax

Activity Report when the MFC has stored 50 jobs.

Setup Reports

2.Act.Interval

Act.Interval

Every 50 Faxes

PRINTING REPORTS 9 - 3

Printing reports

Five reports are available:

How to print a report

Press

Press or to select the report you want.

Press

Set

—OR—

Enter the number of the report you want to print.

For example, press

to print the Help List.

Press

Start

1.Help List

Prints the Help List so you can see at-a-glance

how to quickly program your MFC.

2.Auto Dial

Lists names and numbers stored in the

One-Touch and Speed-Dial memory, in numerical

order.

3.Fax Activity

Lists information about the last incoming and

outgoing faxes.

(TX means Transmit.) (RX means Receive.)

4.Transmission

Prints a Transmission Verification Report for your

last transmission.

5.User Settings

Lists your settings.

10 - 1 MAKING COPIES

Using the MFC as a copier

You can use your MFC as a copier, making up to 99 copies at a time.

Enter Copy mode

Before making copies, make sure that (

Copy

) is illuminated

in green. If it is not, press (

Copy

) to enter Copy mode. The

default setting is Fax. You can change the number of seconds or

minutes that the MFC stays in Copy mode after a copy operation.

(See Setting the Mode Timer on page 4-5.)

The printable area of your MFC begins at approximately 0.17 in.

(4.32 mm) from both sides and 0.12 in. (3 mm) from the top or bottom

of the paper.

Making copies

While the MFC is copying, incoming faxes will be received into

the memory instead of being printed.

Unprintable

area

0.12" (3 mm)

0.17" (4.32 mm)

Ex: Letter (Original) Letter (Paper)

MAKING COPIES 10 - 2

Making a single copy

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Press

Start

Do NOT pull on the original document while copying is in

progress.

Making multiple copies

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Start

To stop copying and eject the original document, press

Stop/Exit

To sort the copies, press the

Options

key. (See Sorting copies

on page 10-12.)

10 - 3 MAKING COPIES

Out of Memory message

If the memory becomes full while you are

making copies, the LCD message will

guide you through the next step.

If the

Out of Memory

message appears, press

Stop/Exit

cancel or

Start

to copy scanned pages. You will need to clear some

jobs from the memory before you can continue.

When you get an

Out of Memory

message, you may be able to

make copies if you first print incoming faxes in the memory to restore

the memory to 100%.

To gain extra memory, you can turn off Fax Storage.

(See Setting Fax Storage on page 8-3.)

—OR—

Print the faxes that are in the memory. (See

Printing a fax from

the memory on page 5-5.)

Then if this error message appears more than once you may

wish to consider increasing the memory size. For more

information on how to increase the memory size, see Memory

board on page 13-1.

Out of Memory

MAKING COPIES 10 - 4

Using the Copy keys

(Temporary settings)

When you want to change the settings only for the next copy, use the

Temporary Copy Keys.

You can improve your copies by using the Temporary Copy Keys:

Enlarge/Reduce

Contrast

Quality

, and

Options

. These

settings are

temporary

, and the MFC returns to Fax mode 1 minute

after it finishes copying. If you want to use these temporary settings

again, place the next original document in the ADF within that time.

However, if you have set the Mode Timer for Copy and Scan modes

0 to 30 seconds, the MFC returns to the default settings after the

number of seconds that has been set for Mode Timer. (See

Setting

the Mode Timer

on page 4-5.)

Temporary Copy Keys

10 - 5 MAKING COPIES

Enlarge/Reduce

You can select the following enlargement or reduction ratios.

Auto

sets the MFC to calculate the reduction ratio that fits the size

of your paper.

Custom (25 - 400%)

allows you to enter a ratio from 25% to

400%.

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Enlarge/Reduce

Press

Enlarge/Reduce

100%

104% (EXE → LTR)

141% (A5 → A4)

200%

Auto

Custom (25 - 400%)

50%

70% (A4 → A5)

78% (LGL → LTR)

83% (LGL → A4)

85% (LTR → EXE)

94% (A4 → LTR)

97% (LTR → A4)

MAKING COPIES 10 - 6

Press or to select the enlargement or reduction ratio

you want.

Press

Set

—OR—

You can select

Custom (25 - 400%)

and press

Set

Use the dial pad to enter an enlargement or reduction ratio from

25%

400%

Press

Set

(For example, press

5 3

to enter

53%

Press

Start

—OR—

Press other temporary copy keys for more settings.

Page layout Copy Options (2in1, 4in1 (P) or 4in 1 (L)) are not

available with

Enlarge/Reduce

10 - 7 MAKING COPIES

Quality (type of original document)

You can select the Quality for your type of original document. The

default setting is

Auto

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Quality

Press or to choose the type of original document

(

Auto

Text

Photo

Press

Set

Press

Start

—OR—

Press other Temporary Copy keys for more settings.

Auto:

Suitable for original documents that contain both

text and photographs.

Text:

Suitable for original documents containing only

text.

Photo:

Suitable for copying photographs.

MAKING COPIES 10 - 8

Contrast

You can adjust copy contrast to make copies darker or lighter.

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Contrast

Press to make a copy darker.

—OR—

Press to make a copy lighter.

Press

Set

Press

Start

—OR—

Press other Temporary Copy keys for more settings.

10 - 9 MAKING COPIES

Options

Use the

Options

key to set the following copy settings only for the

next copy.

After you choose your settings by pressing

Set

, the LCD shows

Press Start

Press

Start

if you

’

re finished choosing settings.

—OR—

Press

Options

again or other Temporary Copy Keys for more

settings.

Press

Copy

Options

Menu Selections Options Factory

Setting

Page

Page Layout Off(1 in 1)

2 in 1

4 in 1(P)

4 in 1(L)

Off

(1 in 1)

10-10

Stack/Sort Stack

Sort

Stack

10-12

select

Set

select

Set

MAKING COPIES 10 - 10

N in 1 copy (Page Layout)

You can save paper by copying either two or four pages onto one

page. Please make sure paper size is set to A4, Letter or Legal.

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Page Layout

Press

Set

Press or to select

2 in 1

4 in 1(P)

4 in 1(L)

(or

Off (1 in 1)

Press

Set

Press

Start

to scan the original document.

2 in 1

■

(

) means Portrait and (

) means Landscape.

■

For

2 in 1

4 in 1

(

) or

4 in 1

(

), you cannot use the

Enlarge/Reduce setting.

10 - 11 MAKING COPIES

4 in 1 (P)

4 in 1 (L)

MAKING COPIES 10 - 12

Sorting copies

You can sort multiple copies. Pages will be printed in the order 123,

123, 123, and so on.

Press (

Copy

) to illuminate it in green. Place the original

document face down in the ADF.

Use the dial pad to enter the number of copies you want

(up to 99).

Press

Options

and or to select

Stack/Sort

Press

Set

Press or to select

Sort

Press

Set

Press

Start

—OR—

Press

Options

again or other Temporary Copy Keys for more

settings.

10 - 13 MAKING COPIES

Changing the default copy settings

You can adjust the copy settings. These settings will stay until you

change them again.

Quality

Press

Press or to select

Text

Photo

Auto

Press

Set

Press

Stop/Exit

Contrast

You can change the contrast to help an image look lighter or darker.

Press

Press to make darker.

—OR—

Press to make lighter.

Press

Set

Press

Stop/Exit

Quality

Auto

Contrast

- +

IMPORTANT INFORMATION 11 - 1

Standard telephone and FCC Notices

These notices are in effect on models sold and

used only in the United States.

This equipment is hearing-aid compatible.

When programming emergency numbers or making test calls to

emergency numbers:

■

Remain on the line and briefly explain to the dispatcher the

reason for the call before hanging up.

■

Perform these activities in the off-peak hours, such as early

morning or late evening.

This equipment complies with Part 68 of the FCC rules and the

requirements adopted by the ACTA. On the backside of this

equipment is a label that contains, among other information, a

product identifier in the format US: AAAEQ##TXXXX. If requested,

this number must be provided to the telephone company.

You may safely connect this equipment to the telephone line by

means of a standard modular jack, USOC RJ11C.

A plug and jack used to connect this equipment to the premises

wiring and telephone network must comply with the applicable FCC

Part 68 rules and requirements adopted by the ACTA. A compliant

telephone cord and modular plug is provided with this product. It is

designed to be connected to a compatible modular jack that is also

compliant. See installation instructions for details.

The REN is used to determine the number of devices that may be

connected to a telephone line. Excessive RENs on a telephone line

may result in the devices not ringing in response to an incoming call.

In most but not all areas, the sum of RENs should not exceed five

(5.0). To be certain of the number of devices that may be connected

to a line, as determined by the total RENs, contact the local

telephone company. For products approved after July 23, 2001, the

REN for this product is part of the product identifier that has the

format US:AAAEQ##TXXXX.The digits represented by ## are the

REN without a decimal point (e.g., 06 is a REN of 0.6). For earlier

products, the REN is separately shown on the label.

Important information

11 - 2 IMPORTANT INFORMATION

If this equipment causes harm to the telephone network, the

telephone company will notify you in advance that temporary

discontinuance of service may be required. But if advance notice

isn’t practical, the telephone company will notify the customer as

soon as possible. Also, you will be advised of your right to file a

complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities,

equipment, operations or procedures that could affect the operation

of the equipment. If this happens the telephone company will provide

advance notice in order for you to make necessary modifications to

maintain uninterrupted service.

If trouble is experienced with this equipment, for repair or warranty

information, please contact Brother Customer Service. (See

Brother

numbers on page i.) If the equipment is causing harm to the

telephone network, the telephone company may request that you

disconnect the equipment until the problem is resolved.

Connection to party line service is subject to state tariffs. Contact the

state public utility commission, public service commission or

corporation commission for information.

If your home has specially wired alarm equipment connected to the

telephone line, ensure the installation of this equipment does not

disable your alarm equipment. If you have questions about what will

disable alarm equipment, call your telephone company or a qualified

installer.

If you are not able to solve a problem with your MFC, call Brother

Customer Service. (See

Brother numbers

on page i.)

WARNI NG

For protection against the risk of electrical shock, always disconnect

all cables from the wall outlet before servicing, modifying or installing

the equipment.

This equipment may not be used on coin service lines provided by

the telephone company or connected to party lines.

Brother cannot accept any financial or other responsibilities that may

be the result of your use of this information, including direct, special

or consequential damages. There are no warranties extended or

granted by this original.

IMPORTANT INFORMATION 11 - 3

WARNI NG

This MFC has been certified to comply with FCC standards, which

are applied to the USA only. A grounded plug should be plugged into

a grounded AC power outlet after checking the rating of the local

power supply for the MFC to operate properly and safely.

Federal Communications Commission (FCC)

Declaration of Conformity (USA only)

declares, that the products

Product Name: MFC-8220

comply with Part 15 of the FCC Rules. Operation is subject to the

following two conditions: (1) This device may not cause harmful

interference, and (2) this device must accept any interference

received, including interference that may cause undesired operation.

This equipment has been tested and found to comply with the limits

for a Class B digital device, pursuant to Part 15 of the FCC Rules.

These limits are designed to provide reasonable protection against

harmful interference in a residential installation. This equipment

generates, uses, and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause

harmful interference to radio communications. However, there is no

guarantee that interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the

equipment off and on, the user is encouraged to try to correct the

interference by one or more of the following measures:

■

Reorient or relocate the receiving antenna.

■

Increase the separation between the equipment and receiver.

■

Connect the equipment into an outlet on a circuit different from

that to which the receiver is connected.

■

Call the dealer or an experienced radio/TV technician for help.

Responsible Party: Brother International Corporation

100 Somerset Corporate Boulevard

Bridgewater, NJ 08807-0911 USA

TEL: (908) 704-1700

11 - 4 IMPORTANT INFORMATION

Important

Changes or modifications not expressly approved by Brother

Industries, Ltd. could void the user’s authority to operate the

equipment.

Important – about the interface cable

A shielded interface cable should be used to ensure compliance with

the limits for a Class B digital device.

Industry Canada Compliance Statement

(Canada only)

This Class B digital apparatus complies with Canadian ICES-003.

Cet appareil numérique de la classe B est conforme à la norme

NMB-003 du Canada.

For your safety

To ensure safe operation the supplied three-pin plug must be

inserted only into a standard three-pin AC power outlet that is

effectively grounded through the normal household wiring.

The fact that the equipment operates satisfactorily does not imply

that the power is grounded and that the installation is completely

safe. For your safety, if in any doubt about the effective grounding of

the power, call a qualified electrician.

Disconnect device

This product must be installed near a grounded AC power outlet that

is easily accessible. In case of emergencies, you must disconnect

the power cord from the AC power outlet in order to shut off power

completely.

LAN connection

Caution: Connect this product to a LAN connection that is not

subjected to overvoltages.

IMPORTANT INFORMATION 11 - 5

Laser safety

This equipment is certified as a Class I laser product under the U.S.

Department of Health and Human Services (DHHS) Radiation

Performance Standard according to the Radiation Control for Health

and Safety Act of 1968. This means that the equipment does not

produce hazardous laser radiation.

Since radiation emitted inside the equipment is completely confined

within protective housings and external covers, the laser beam

cannot escape from the MFC during any phase of user operation.

11 - 6 IMPORTANT INFORMATION

FDA regulations

U.S. Food and Drug Administration (FDA) has implemented

regulations for laser products manufactured on and after August 2,

1976. Compliance is mandatory for products marketed in the United

States. The following label on the back of the MFC indicates

compliance with the FDA regulations and must be attached to laser

products marketed in the United States.

WARNI NG

Use of controls, adjustments or performance of procedures other

than those specified in this guide may result in hazardous invisible

radiation exposure.

WARNI NG

Changes or modifications not expressly approved by Brother

Industries, Ltd. may void the user’s authority to operate the

equipment.

Manufactured:

BROTHER CORP. (ASIA) LTD.

BROTHER BUJI NAN LING FACTORY

Gold Garden Industry, Nan Ling Village, Buji, Rong Gang,

Shenzhen, China.

This product complies with FDA radiation performance standards,

21 CFR Subchapter J.

Internal laser radiation

Max. Radiation Power

Wave Length

Laser Class

5 mW

760 - 810 nm

Class IIIb (Accordance with 21 CFR

Part 1040.10)

IMPORTANT INFORMATION 11 - 7

Important safety instructions

Read all of these instructions.

Save them for later reference.

Follow all warnings and instructions marked on the product.

Switch off and unplug the power cord before cleaning. Do not

use liquid or aerosol cleaners. Use a damp cloth for cleaning.

Do not use this product near water.

Do not place this product on an unstable cart, stand, or table.

The product may fall, causing serious damage to the product.

Slots and openings in the cabinet and the back or bottom are

provided for ventilation; to ensure reliable operation of the

product and to protect it from overheating, these openings must

not be blocked or covered. The openings should never be

blocked by placing the product on a bed, sofa, rug, or other

similar surface. This product should never be placed near or

over a radiator or heater. This product should never be placed

in a built-in installation unless proper ventilation is provided.

This product should be operated from the type of power source

indicated on the label. If you are not sure of the type of power

available, call your dealer or local power company.

Use only the power cord supplied with this MFC.

This product is equipped with a 3-wire grounded plug, a plug

having a third (grounded) pin. This plug will only fit into a

grounded power outlet. This is a safety feature. If you are unable

to insert the plug into the outlet, call your electrician to replace

your obsolete outlet. Do not defeat the purpose of the grounded

plug.

Do not allow anything to rest on the power cord. Do not place

this product where people can walk on the cord.

If an extension cord is used with this product, make sure that the

total ampere ratings on the products plugged into the extension

cord do not exceed the extension cord ampere rating. Also,

make sure that the total of all products plugged into the wall

outlet does not exceed 15 amperes (USA only).

Do not place anything in front of the MFC that will block received

faxes. Do not place anything in the path of received faxes.

11 - 8 IMPORTANT INFORMATION

Wait until pages have exited the MFC before picking them up.

Never push objects of any kind into this product through cabinet

slots, since they may touch dangerous voltage points or short

out parts resulting in the risk of fire or electric shock. Never spill

liquid of any kind on the product. Do not attempt to service this

product yourself because opening or removing covers may

expose you to dangerous voltage points and other risks and

may void your warranty. Refer all servicing to a Brother

Authorized Service Center. For the location of your nearest

Brother Authorized Service Center, please call In USA:

1-800-284-4357 or In Canada: 1-877-BROTHER. (See Brother

numbers on page i.)

Unplug this product from the wall outlet and refer servicing to

Authorized Service Personnel under the following conditions:

■

When the power cord is damaged or frayed.

■

If liquid has been spilled into the product.

■

If the product has been exposed to rain or water.

■

If the product does not operate normally when the operating

instructions are followed. Adjust only those controls that are

covered by the operating instructions. Improper adjustment

of other controls may result in damage and will often require

extensive work by a qualified technician to restore the

product to normal operation.

■

If the product has been dropped or the cabinet has been

damaged.

■

If the product exhibits a distinct change in performance,

indicating a need for service.

To protect your product against power surges, we recommend

the use of a power protection device (Surge Protector).

To reduce the risk of fire, electric shock and injury to persons,

note the following:

■

Do not use this product near appliances that use water, a

swimming pool or in a wet basement.

■

Do not use the MFC’s telephone during an electrical storm

(there is the remote possibility of an electrical shock) or to

report a gas leak in the vicinity of the leak.

■

Use only the power cord indicated in this guide.

IMPORTANT INFORMATION 11 - 9

Trademarks

The Brother logo is a registered trademark of Brother Industries, Ltd.

Brother is a registered trademark of Brother Industries, Ltd.

Multi-Function Link is a registered trademark of Brother International

Corporation.

Windows, Microsoft and Windows NT are registered trademarks of

Microsoft in the U.S. and other countries.

Macintosh and QuickDraw are trademarks or registered trademarks

of Apple Computer, Inc.

Postscript and Postscript Level 3 are registered trademarks or

trademarks of Adobe Systems Incorporated.

PaperPort and TextBridge are registered trademarks of ScanSoft,

Inc.

Presto! PageManager is a registered trademark of NewSoft

Technology Corporation.

Each company whose software title is mentioned in this guide has a

Software License Agreement specific to its proprietary programs.

All other brand and product names mentioned in this User’s

Guide are registered trademarks of their respective companies.

Shipment of the MFC

If for any reason you must ship your MFC, carefully package the

MFC to avoid any damage during transit. We recommend that you

save and use the original packaging. The MFC should also be

adequately insured with the carrier.

12 - 1 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Troubleshooting

Error messages

As with any sophisticated office product, errors may occur. If this

happens, your MFC identifies the problem and displays an error

message. The most common error messages are shown below.

You can correct most problems by yourself. If you need additional

help, call the Brother fax back system (USA only).

In USA only: 1-800-521-2846

Troubleshooting and routine

maintenance

IMPORTANT

For technical help, you must call the country where you bought the

MFC. Calls must be made from within that country.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

Change Drum

Soon

The drum unit is near the end of its life. Use the drum unit until you have a

print quality problem; then replace

the drum unit with a new one.

The drum counter was not reset. If LCD still shows this message after

replacing the drum unit with new

one, follow the steps below.

1. Open the front cover, and then

press

Clear/Back

2. Press 1 to reset.

Check

Original

The original documents were not inserted or

fed properly, or original document scanned

from ADF was longer than about 36 inches

(90cm).

See Original document jams on

page 12-4.

Check Paper

Check Paper #1

Check Paper #2

The MFC is out of paper or paper is not

properly loaded in the paper tray.

—OR—

The paper is jammed in the MFC.

Refill the paper in the paper tray.

—OR—

Remove the paper and load it again.

(See Paper jams on page 12-5.)

Check Paper

Size

When you see this error, the paper in the

paper tray does not match the paper size you

set in

Menu, 1, 3.

Load the appropriate size paper or

change the default setting. (See

Setting the Paper Size on page 4-6.)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 2

Comm. Error Poor phone line quality caused

communication error.

Try the call again. If problem

continues, call Telephone Company

to check your phone line.

Connection

Fail

You tried to poll a fax machine that is not in

Polled Waiting mode.

Verify the other party’s polling setup.

Cooling Down

Wait for a

while

The temperature of the drum unit or toner

cartridge is too hot. The MFC will pause its

current print job and go into cooling down

mode. During the cooling down mode, you will

hear the cooling fan running while the display

on the MFC shows Cooling Down, and Wait

for a while.

Wait a while for the MFC to cool.

Cover Open

Pls Close

Cover

The front cover was not completely closed. Close the front cover for the drum

unit.

Disconnected The other party or other party’s fax machine

terminated the call.

Try to transmit or receive again.

DR Mode in

Use

The MFC is set to Distinctive Ring mode. You

can not change the Receive Mode from

Manual to another mode.

Set Distinctive Ring to Off.

(See

Turning off the Distinctive Ring

on page 5-12.)

Error Scanning

Turn off and

on the

machine, then

try again.

The MFC cannot scan the original document

correctly.

Please remove the original

document from the ADF. Turn the

MFC power on and off, and then try

again.

Fuser Error

Turn off and

on. Leave the

machine for

10 min.

The temperature inside of the MFC is too hot

or too cool.

Turn the MFC power off and on

again, and then leave the MFC for

10 minutes. If the LCD still shows

Fuser Error or changes to

Machine Error, call Brother

Customer Service.

Fuser Open The jam clear cover (fuser cover) is open. Please close the jam clear cover

(fuser cover). (See Paper jams on

page 12-5.)

Machine Error

The MFC has a mechanical problem. Call Brother Customer Service and

tell them the Machine Error number.

In USA: 1-800-284-4329

In Canada: 1-877-BROTHER

Response/Busy

The number you dialed does not answer or is

busy.

Verify the number and try again.

Not

Registered

You tried to access a One-Touch or

Speed-Dial number that is not programmed.

Set up the One-Touch or Speed-Dial

number. (See

Storing One-Touch

Dial numbers on page 7-1 and

Storing Speed-Dial numbers on

page 7-3.)

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

12 - 3 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Out of Memory You can’t store data in the memory. (Fax sending in process)

Press Stop and wait until the other

operations in progress finish and

then try again.

—OR—

Clear the data in the memory. (See

Out of Memory message

on page

10-3.)

(Copy operation in process)

Press Stop and wait until the other

operations in process finish and

then try again.

—OR—

Clear the data in the memory. (See

Out of Memory message

on page

10-3.)

—OR—

Add an optional memory board.

(See Memory board on page 13-1.)

(Printing operation in process)

Reduce print resolution. (See Print

Quality on page 2-7 in Software

User’s Guide on the CD-ROM.)

—OR—

Clear the data in the memory. (See

Out of Memory message on page

10-3.)

—OR—

Add an optional memory. (See

Memory board

on page 13-1.)

Paper Jam The paper is jammed in the MFC. See Paper jams on page 12-5.

Pls Open

Cover

A page, piece of paper or paper clip, etc. may

be jammed inside the MFC.

Open the front cover and pull out the

drum unit. If you see any jammed

paper or other item, gently pull it out,

reinsert the drum unit, then close the

front cover. If the error message

remains, open and close the front

cover again.

If the MFC cannot reset itself and

return to the date and time prompt, it

will display Machine Error XX.

Please call Brother Customer

Service and tell them the Machine

Error number:

In USA: 1-800-284-4329

In Canada: 1-877-BROTHER

Toner Empty Toner cartridge is not installed.

—OR—

Toner is used up and printing is not possible.

Reinstall the toner cartridge.

—OR—

Replace the toner cartridge with a

new one. (See Replacing the toner

cartridge on page 12-25.)

Toner Low If the LCD shows Toner Low, you can still

print.

But the toner is depleted and the MFC is

telling you that the toner will soon run out.

Order a new toner cartridge now.

ERROR MESSAGES

ERROR

MESSAGE

CAUSE ACTION

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 4

Original document jams

If the original document is jammed follow the steps below.

Original document was not inserted or fed properly, or was too

long.

Open the control panel cover.

Carefully pull the original document toward the front of the MFC.

Close the control panel cover.

Press Stop/Exit.

NO!

OK!

12 - 5 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Paper jams

To clear paper jams, please follow the steps in this section.

WARNI NG

Before you clear a paper jam, make sure you have switched off and

unplugged the MFC. After you have just used the MFC, some parts

inside the MFC are extremely hot. When you open the front cover or

back output tray of the MFC, never touch the shaded parts shown in

the following diagram.

Clear the jammed paper as follows.

If the jammed paper is removed completely by using the information

in the following steps, you can install the paper tray first, and then

close the front cover and the MFC will resume printing automatically.

■

If a paper jam occurs when using the optional lower tray unit,

check for correct installation of the upper paper tray.

■

Always remove all paper from the paper tray and straighten

the stack when you add new paper. This helps prevent

multiple sheets of paper from feeding through the MFC at

one time and reduces paper jams.

HOT!

Front view Back view

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 6

Pull the paper tray completely out of the MFC.

Pull the jammed paper up and out of the MFC.

Press the cover release button and then open the front cover.

12 - 7 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Pull out the drum unit and toner cartridge assembly. Pull the

jammed paper up and out of the MFC. If you cannot remove the

drum unit and toner cartridge assembly easily at this time, do not

use extra force. Instead, pull the edge of the jammed paper out

of the paper tray. If the jammed paper can not be pulled out

easily, turn the jam dial towards you so that you gently pull the

paper out.

Jam Dial

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 8

WARNI NG

To prevent damage to the MFC caused by static electricity, do not

touch the electrodes shown in the following diagram.

Open the back output tray. Pull the jammed paper out of the

fuser unit. If the paper jam can be cleared, go to Step 7.

If you have to pull the paper toward the back of the MFC, the

fuser may get dirty with toner powder and it may scatter on the

next printouts. Print a few copies of the test page until the

scattering of toner stops.

12 - 9 TROUBLESHOOTING AND ROUTINE MAINTENANCE

WARNI NG

After you have just used the MFC, some internal parts of the MFC

are extremely HOT! Wait for the MFC to cool down before you touch

the internal parts of the MFC.

Open the jam clear cover (fuser cover). Pull the jammed paper

out of the fuser unit.

Close the jam clear cover (fuser cover). Close the back output

tray.

HOT!

Back view

Jam Clear Cover

(Fuser Cover)

Back Output Tray

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 10

Push the lock lever down and take the toner cartridge out of the

drum unit. Take out the jammed paper if there is any inside the

drum unit. Then put the toner cartridge back in the drum unit.

Put the drum unit and toner cartridge assembly back in the MFC.

Put the paper tray in the MFC.

Close the front cover.

12 - 11 TROUBLESHOOTING AND ROUTINE MAINTENANCE

If you are having difficulty with your MFC

If you think there is a problem with the way your faxes look, make a

copy first

. If the copy looks good, the problem is probably not your

MFC. Check the chart below and follow the troubleshooting tips.

DIFFICULTY SUGGESTIONS

Printing or Receiving Faxes

Condensed print and

horizontal streaks or the top

and bottom of sentences are

cut off.

If your copy looks good, you probably had a bad connection, with static

or interference on the telephone line. If the copy looks bad, clean the

scanner area. If there is still a problem, call Brother Customer Service

at 1-800-284-4329 (in USA) or 1-877-BROTHER (in Canada).

Vertical black lines when

receiving.

Sometimes you may see vertical streaks/black lines on the faxes you

receive. Your MFC’s primary corona wire for printing may be dirty, or the

sending party’s fax scanner may be dirty. Clean your primary corona

wire (see Cleaning the drum unit on page 12-24). Ask the sender to

make a copy to see if the problem is with the sending machine. Try

receiving from another fax machine. If the problem continues, call

Brother Customer Service at

1-800-284-4329 (In USA) or 1-877-BROTHER (In Canada).

Horizontal streaks; lines are

missing.

You may get a fax with horizontal streaks or with missing lines. Usually

this is caused by a poor telephone connection. Ask the other party to

send the fax again.

Received faxes appear as split

or blank pages.

If the received data is divided and printed on two pages or if you get an

additional blank page, make sure that auto reduction setting is turned

On. (See Printing a reduced incoming fax (Auto Reduction) on page

5-5.)

Phone Line or Connections

Dialing does not work Check for a dial tone. Change Tone/Pulse setting. (See

Setting Tone

and Pulse dialing mode (Canada only)

on page 4-4.) Check all line cord

connections and that the curled handset cord is not in the EXT jack.

Check the power cord connection.

The MFC does not answer

when called.

Make sure the MFC is in the correct receiving mode for your setup. (See

Choosing the Receive Mode

on page 5-1 and

To select or change your

Receive Mode

on page 5-2.) Check for a dial tone. If possible, call your

MFC to hear it answer. If there is still no answer, check the telephone

line cord connection. Connect a standard telephone handset to the

MFC’s telephone jack. If there is no ringing when you call your MFC, ask

your telephone company to check the line.

No dial tone on the handset Press Hook/Hold—OR—Lift the handset. If you hear no dial tone,

check telephone line cord connections at the machine and wall jack.

Check that handset curled cord is connected to the machine’s handset

jack. Test the wall jack with another single line telephone. If no dial tone

on the wall outlet, call your Telephone Company.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 12

Sending Faxes

Poor sending quality. Try changing your resolution to Fine or S.Fine. Make a copy to check

your MFC’s scanner operation. If copy quality is not good, clean the

scanner. (See Cleaning the scanner on page 12-22.)

Transmission Verification

Report says ‘RESULT:NG’ or

‘RESULT:ERROR’.

There is probably temporary noise or static on the line. Try sending the

fax again. If you send a PC FAX message and get ‘RESULT:NG’ or, on

the Transmission Verification Report, your MFC may be out of memory.

To gain extra memory, you can turn off Fax Storage (see Setting Fax

Storage on page 8-3), print fax messages in memory (see Polling on

page 5-9) or cancel a Delayed Fax or Polling Job (see Canceling a fax

in progress on page 6-9). If the problem continues, ask the telephone

company to check your phone line.

Vertical black lines when

sending.

If the copy you made shows the same problem, your scanner is dirty.

(See Cleaning the scanner on page 12-22.)

The other party does not

receive my fax.

Send a manual fax so you can listen to make sure the other party’s

machine is answering. Press Hook/Hold (or lift the handset) and dial the

number. Wait to hear fax receiving tones, and then press Start.

Handling Incoming Calls

Double-ring in Fax/Tel Mode The MFC knows the incoming call is not a fax so it is signaling you to

answer the telephone call. Pick up the MFC’s handset or answer from

an extension or external phone and then press your MFC’s Telephone

Answer Code (default setting is 51).

MFC ‘Hears’ Voice as CNG

Tone.

If your MFC is set to Easy Receive On, it is more sensitive to sounds.

Your MFC may mistakenly interpret certain voices or music on the line

as a calling fax machine and respond with fax receiving tones.

Deactivate the fax by pressing Stop/Exit. Try avoiding this problem by

turning Easy Receive to Off. (See Easy Receive on page 5-4.)

Transferring a Fax Call to the

MFC.

If you answered at the MFC, press Start and hang up immediately. If

you answered on an external or extension phone, press your Fax

Receive Code (default setting is ( 51). When your MFC answers,

hang up.

Custom features on a single

line

If you have Call Waiting/Caller ID, RingMaster, Voice Mail, an

answering machine, an alarm system or other custom feature on a

single phone line with your MFC, it may create a problem sending or

receiving fax data.

For Example: Your Brother MFC handles the Caller ID subscriber

services. However, if you subscribe to Voice Mail or some other

custom service and its signal comes through the line while your MFC

is sending or receiving a fax, the signal can temporarily interrupt or

disrupt the fax data. Brother’s ECM feature should help overcome

this problem. This condition is related to the telephone system

industry and is common to all devices that send and receive

information on a single, shared line with custom features. If avoiding

a slight interruption is crucial to your business, a separate line with no

custom features is recommended.

Menu Setting Difficulties

The MFC beeps when you try

to access the Setup

Receive and Setup Send

menus.

Make sure that MFC is in Fax mode. If the Fax key is not

illuminated, press it to turn on Fax mode. Setup Receive setting

(Menu, 2, 1) and Setup Send setting (Menu, 2, 2) are available only

when the MFC is in Fax mode.

Copy Quality Difficulties

Vertical streaks appear in

copies.

Sometimes you may see vertical streaks on your copies. Either the

scanner or the primary corona wire for printing is dirty. Clean them

both. (See

Cleaning the scanner

on page 12-22 and

Cleaning the drum

unit

on page 12-24.)

DIFFICULTY SUGGESTIONS

12 - 13 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Printer Difficulties

The MFC does not print. Check the following:

• The MFC is plugged in and power switch turned on.

• The toner cartridge and drum unit are installed properly. (See

Replacing the drum unit on page 12-30.)

• The interface cable is securely connected between the MFC and

computer. (See the Quick Setup Guide.)

• Check to see if LCD is showing an error message. (See Error

messages on page 12-1.)

The MFC prints unexpectedly

or it prints garbage.

Reset the MFC or turn it off and then on again. Check the primary

settings in your application software to make sure it is set up to work with

your MFC.

The MFC prints first couple of

pages correctly, then some

pages have text missing.

Your computer is not recognizing the printer’s input buffer full signal.

Please make sure to connect the MFC cable correctly.

The MFC cannot print full

pages of an original

document.

Out of Memory message

occurs.

Reduce the printing resolution. Reduce the complexity of your original

documents and try again. Reduce the graphic quality, the number of font

sizes within your application software or add an optional memory. (See

Memory board on page 13-1.)

My headers or footers appear

when I view my document on

the screen but do not appear

when I print them.

Most laser printers have a restricted area that will not accept print.

Usually these are the first two lines and last two lines, leaves 62

printable lines. Adjust the top and bottom margins in your document to

allow for this.

Scanning Difficulties

TWAIN errors appear while

scanning.

Make sure the Brother TWAIN driver is selected as the primary source.

In PaperPort

, click Scan in the File menu and select the Brother

TWAIN driver.

Software Difficulties

Cannot install software or

print.

Run the MFC-Pro Suite Repair and Install program on the CD-ROM.

This program will repair and reinstall the software.

Cannot perform ‘2 in 1 or 4 in

1’ printing.

Check that the paper size setting in the application and in the printer

driver are the same.

Cannot print when using

Adobe Illustrator.

Try to reduce the print resolution.

When using ATM fonts, some

characters are missing or

some characters are printed in

their place.

If you are using Windows

95/98/98SE/Me, select ‘Printer Settings’ from

the ‘Start’ menu. Select the properties of the ‘Brother MFC-8220 or

MFC-8220 (USB) Printer’. Click ‘Spool Setting’ on the ‘Details’ tab.

Select ‘RAW’ from ‘Spool Data Format’.

“Unable to write to LPT1” or

“LPT1 already in use” Error

Message appears.

1. Make sure the MFC is plugged in and power switch turned on and that

it is connected directly to the computer using an IEEE-1284

bi-directional parallel cable. The cable must not go through another

peripheral device (such as a Zip Drive, External CD-ROM Drive, or

Switch box).

2. Make sure the MFC is not displaying an error message on the LCD

Display.

3. Make sure no other device drivers, which also communicate through

the parallel port, are running automatically when you boot up the

computer (such as, drivers for Zip Drives, External CD-ROM Drive,

etc.) Suggested areas to check: (Load=, Run=command lines in the

win.ini file or the Setup Group)

4. Check with your computer manufacturer to confirm that the

computer’s parallel port settings in the BIOS are set to support a

bi-directional machine; i.e. Parallel Port Mode – ECP

“MFC is Busy” or “MFC

Connect Failure“ Error

Message appears.

DIFFICULTY SUGGESTIONS

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 14

'MFC Connect Failure' If the MFC is not connected to your PC and you have loaded the Brother

software, the PC will show 'MFC Connect Failure' each time you restart

Windows

. You can ignore this message or you can turn it off as follows.

Double-click "\tool\WarnOFF.REG" from the supplied CD-ROM.

The Scan key on the MFC's control panel will not work unless you

restart your PC with the MFC connected. To turn it back on, double-click

"\tool\WarnON.REG" from the supplied CD-ROM.

Paper Handling Difficulties

The MFC does not load paper.

The LCD shows Check

Paper or Paper Jam.

Check to see if the Check Paper or Paper Jam message appears on

the LCD. If it is empty, load a new stack of paper into the paper tray. If

there is paper in the paper tray, make sure it is straight. If the paper is

curled, you should straighten it. Sometimes it is helpful to remove the

paper, turn the stack over and put it back into the paper tray. Reduce the

amount of paper in the paper tray, and then try again. Check that the

manual feed mode is not selected in the printer driver.

The MFC does not feed paper

from the manual feed tray.

Reinsert the paper firmly, load one sheet at a time. Make sure that

manual feed mode is selected in the printer driver.

How can I load envelopes? You can load envelopes from the manual feed tray. Your application

software must be set up to print the envelope size you are using. This is

usually done in the Page Setup or Document Setup menu of your

software. Refer to your software application manual.

What paper can I use? You can use plain paper, envelopes, transparencies and labels that are

made for laser machines. (See About paper on page 2-1.)

How can I clear paper jams? See Paper jams on page 12-5.

Print Quality Difficulties

Printed pages are curled. Thin or thick paper below the standard can cause this problem. Make

sure you select the Paper Type that suits the media type you use. (See

Setting the Paper Type on page 4-5 and Media Type on page 2-4 in

Software User’s Guide on the CD-ROM.)

Printed pages are smeared. The Paper Type setting may be incorrect for the type of print media you

are using. —OR— The print media may be too thick or have a rough

surface. (See Setting the Paper Type on page 4-5 and Media Type on

page 2-4 in Software User’s Guide on the CD-ROM.)

Printouts are too light. Set Toner Save mode to off in the Advance tab in the printer driver. (See

Toner Save on page 2-7 in Software User’s Guide on the CD-ROM.)

Network Difficulties

I cannot print over the Network Make sure that your MFC is plugged into the AC power outlet and is On

Line and in Ready mode. Press the Test switch. Then the current

settings of the NC-9100h are printed.Verify that the cabling and Network

connections are good. If possible, try connecting the MFC to a different

port on your hub using a different cable. Check to see if there is any LED

activity. The NC-9100h has a two color LED for diagnosing problems.

DIFFICULTY SUGGESTIONS

12 - 15 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Improving the print quality

This section provides information on the following topics:

Examples of poor print

quality

Recommendation

Faint

Check the printer’s environment. Conditions such as humidity, high

temperatures, and so on may cause this print fault. (See Choosing a

location on page ix.)

If the whole page is too light, Toner Save mode may be on. Turn off

Toner Save mode in the printer Properties tab of the driver.

—OR—

If your MFC is not connected to a computer, turn off Toner Save mode

in the MFC itself. (See

Toner Save

on page 4-11.)

Try installing a new toner cartridge. (See

Replacing the toner cartridge

on page 12-25.)

Try installing a new drum unit. (See Replacing the drum unit on page

12-30.)

Gray background

Make sure that you use paper that meets the recommended

specifications. (See About paper on page 2-1.)

Check the printer’s environment - high temperatures and high humidity

can increase the amount of background shading. (See Choosing a

location on page ix.)

Use a new toner cartridge. (See Replacing the toner cartridge on page

12-25.)

Use a new drum unit. (See Replacing the drum unit on page 12-30.)

Ghost

Make sure you use paper that meets our specifications. Rough-surfaced

paper or thick print media may cause this problem.

Make sure that you choose the appropriate media type in the printer

driver. (See

About paper

on page 2-1.)

Try using a new drum unit. (See Replacing the drum unit on page

12-30.)

Toner specks

Make sure that you use paper that meets our specifications.

Rough-surfaced paper may cause the problem. (See About paper on

page 2-1.)

The drum unit may be damaged. Put in a new drum unit. (See

Replacing

the drum unit on page 12-30.)

Hollow print

Make sure that you use paper that meets our specifications. (See About

paper on page 2-1.)

Choose Thick paper mode in the printer driver, or use thinner paper

than you are currently using.

Check the printer’s environment because conditions such as high

humidity can cause hollow print. (See Choosing a location on page ix.)

All black

You may clear the problem by cleaning the primary corona wire inside

the drum unit by sliding the blue tab. Make sure you return the blue tab

to the home position (

▲

). (See Cleaning the drum unit on page 12-24.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing

the drum unit on page 12-30.)

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 16

White Spots on black text

and graphics at 3.7 in.

(94 mm) intervals

Black Spots at 3.7 in.

(94 mm) intervals

If the problem is not solved after printing a few pages, the drum unit may

have glue from label stock on the OPC drum surface.

Clean the drum unit as follows:

1 Position the print sample in front of the drum unit, and find the exact

position of the poor print.

2 Turn the drum unit gear by hand while looking at the surface of the

OPC drum.

Do not touch the photosensitive drum with your fingers.

3 When you have located the mark on the drum that matches the print

sample, wipe the surface of the OPC drum with a cotton swab until

the dust or paper powder on the surface comes off.

Do not try to clean the surface of the photosensitive drum with a

sharp object. (e.g. ball-point pen, paper clip etc.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing

the drum unit on page 12-30.)

Examples of poor print

quality

Recommendation

3.7 in.

(94 mm)

3.7 in.

(94 mm)

3.7 in.

(94 mm)

3.7 in.

(94 mm)

Photosensitive drum

12 - 17 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Black toner marks across

the page

The drum unit may be damaged. Put in a new drum unit. (See Replacing

the drum unit on page 12-30.)

Make sure that you use paper that meets our specifications. (See About

paper on page 2-1.)

If you use label sheets for laser printers, the glue from the sheets may

sometimes stick to the OPC drum surface. To clean the drum unit, follow

the steps in the previous page.

Do not use paper that has clips or staples because they will scratch the

surface of the drum.

If the unpacked drum unit is in direct sunlight or room light, the unit may

be damaged.

White lines across the page

Make sure that you use paper that meets our specifications. A rough

surfaced paper or thick print media can cause the problem.

Make sure that you select the appropriate media type in the printer

driver.

The problem may disappear by itself. Try printing multiple pages to clear

this problem, especially if the printer has not been used for a long time.

The drum unit may be damaged. Put in a new drum unit. (See Replacing

the drum unit

on page 12-30.)

Lines across the page

Clean the inside of the printer and the primary corona wire in the drum

unit. (See Cleaning the drum unit on page 12-24.)

The drum unit may be damaged. Put in a new drum unit. (See Replacing

the drum unit on page 12-30.)

Black lines down the page

Printed pages have toner

stains down the page.

Clean the primary corona wire of the drum unit.

Make sure the primary corona wire cleaner is at the home position (

▲

The drum unit may be damaged. Install a new drum unit. (See

Replacing

the drum unit on page 12-30.)

The toner cartridge may be damaged. Put in a new toner cartridge. (See

Replacing the toner cartridge on page 12-25.) Make sure that a torn

piece of paper is not inside the printer covering the scanner window.

The fixing unit may be smudged. Call Brother Customer Service.

White lines down the page

You may clear the problem by wiping the scanner window with a soft

cloth. (See Cleaning the printer on page 12-23.)

The toner cartridge may be damaged. Put in a new toner cartridge. (See

Replacing the toner cartridge

on page 12-25.)

Page skewed

Make sure the paper or other print media is loaded properly in the paper

tray and that the guides are not too tight or too loose against the paper

stack.

Set the paper guides correctly.

If you are using the manual feed tray. (See How to load paper on page

2-4.)

The paper tray may be too full.

Check the paper type and quality. (See About paper on page 2-1.)

Examples of poor print

quality

Recommendation

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

ABCDEFGH

abcdefghijk

ABCD

abcde

01234

cdefgh

ijk

ABCD

abcde

01234

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 18

Compatibility

If you are having difficulty sending or receiving a fax due to possible

interference on the phone line, we recommend that you adjust the

Equalization for compatibility with your phone line. The MFC adjusts

the modem speed for fax operations.

Press

Press or to select

Normal

Basic

(or

High

Press

Set

Press

Stop/Exit

Curl or wave

Check the paper type and quality. High temperatures and high humidity

will cause paper to curl.

If you do not use the printer very often, the paper may have been in the

paper tray too long. Turn over the stack of paper in the paper tray. Also,

try fanning the paper stack and then rotating the paper 180° in the paper

tray.

Try printing using the straight-through output path. (See How to load

paper on page 2-4.)

Wrinkles or creases

Make sure that paper is loaded properly.

Check the paper type and quality. (See About paper on page 2-1.)

Try printing using the straight-through output path. (See How to load

paper on page 2-4.)

Turn over the stack of paper in the tray or try rotating the paper 180° in

the input tray.

The drum unit is a consumable item and it is necessary to

replace it periodically.

Examples of poor print

quality

Recommendation

B DEFGH

abc efghijk

ACD

bcde

134

Miscellaneous

2.Compatibility

12 - 19 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Packing and shipping the MFC

Whenever you transport the MFC, use the packing materials that

came with your machine. If you do not pack the MFC correctly, you

may void your warranty.

Turn the MFC power switch off.

Unplug the MFC from the telephone wall jack.

Unplug the MFC from the AC power outlet.

Unplug the parallel and USB cable from the MFC, if it is

connected.

Open the front cover.

Remove the drum unit and toner cartridge assembly. Leave the

toner cartridge installed in the drum unit.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 20

Place the drum unit and toner cartridge assembly into the plastic

bag and seal the bag.

Close the front cover. Fold down the face-down output tray flap.

Remove the telephone line cord, ADF document output support,

ADF document support, handset and handset curled cord.

Wrap the MFC in the plastic bag and place it in the original

carton with the original packing material.

12 - 21 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Pack the drum unit and toner cartridge assembly, telephone line

cord, AC cord, handset, handset curled cord and printed

materials in the original carton as shown below:

Close the carton and tape it shut.

If you are returning the MFC to Brother as part of the Exchange

Service, pack

only

the MFC. Keep all separate parts to use with

your ‘Exchange’ machine.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 22

Routine maintenance

Cleaning the scanner

Turn the MFC power switch off and unplug the MFC from the AC

power outlet.

Lift the control panel cover.

Clean the white bar and the glass cover.

Moisten a small piece of clean soft, lint-free cloth with isopropyl

alcohol and carefully remove dirt from the glass cover and the

white bar of the scanner.

Close the control panel cover.

Glass Cover

Control Panel Cover

Whit

12 - 23 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Cleaning the printer

Caution

■

Do not use isopropyl alcohol to remove dirt from the control

panel. It may crack the panel.

■

not

use isopropyl alcohol to clean the laser scanner window.

■

Do not touch the scanner window with your finger.

■

The drum unit contains toner, so handle it carefully. If toner

scatters and your hands or clothes get dirty, immediately wipe or

wash it off with cold water.

Turn the MFC power switch off, unplug the MFC from the AC

outlet and telephone cord and open the front cover.

Remove the drum unit and toner cartridge assembly.

WARNI NG

Just after you have used the MFC, some internal parts of the

machine are extremely HOT! When you open the front cover of the

MFC, never touch the shaded parts shown in the diagram below.

Front view

HOT!

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 24

Gently clean the scanner window by wiping it with a clean soft

dry cloth. Do not use isopropyl alcohol.

Cleaning the drum unit

We recommend placing the drum unit and toner cartridge assembly

on a cloth or large disposable paper to avoid spilling and scattering

toner.

Clean the primary corona wire inside the drum unit by gently

sliding the blue tab from right to left several times.

Return the blue tab and snap it into the Home position (

▼

Caution

If the blue tab is not at Home position (

▼

), printed pages may have

vertical stripes.

Reinstall the drum unit and toner cartridge assembly into the

MFC. (See

Replacing the drum unit

on page 12-30.)

Close the front cover.

Plug in the power cord

first

, then the telephone cord.

Laser Scanner

Window

Corona Wire

Tab

Home Position(▼)

12 - 25 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Replacing the toner cartridge

The MFC can print up to 6,700 pages using a high yield toner

cartridge (TN-570). When the toner cartridge is running low, the LCD

shows

Toner Low

. The MFC is supplied with a standard toner

cartridge (TN-540) that must be replaced after approximately 3,500

pages. Actual page count will vary depending on your average type

of original document (i.e., standard letter, detailed graphics).

Discard the used toner cartridge according to local regulations,

keeping it separate from domestic waste. Be sure to seal the toner

cartridge tightly so toner powder does not spill out of the cartridge. If

you have questions, call your local waste disposal office.

We recommend that you clean the MFC when you replace the toner

cartridge.

It is a good idea to keep a new toner cartridge ready for use

when you see the

Toner Low

warning.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 26

How to replace the toner cartridge

WARNI NG

Just after you use the MFC, some internal parts of the machine will

be extremely HOT! So, never touch the shaded parts shown in the

illustration.

Open the front cover and pull out the drum unit.

Caution

■

Place the drum unit on a drop cloth or large piece of disposable

paper to avoid spilling and scattering the toner.

■

To prevent damage to the MFC from static electricity, do not

touch the electrodes shown below.

HOT!

12 - 27 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Hold down the lock lever on the right and pull the toner cartridge

out of the drum unit.

Caution

Handle the toner cartridge carefully. If toner scatters on your hands

or clothes, immediately wipe it off or wash it with cold water.

Unpack the new toner cartridge. Place the used toner cartridge

into the aluminum bag and discard it according to local

regulations.

Caution

■

Wait to unpack the toner cartridge until immediately before you

install it in the MFC. If a toner cartridge is left unpacked for a long

period of time, the toner life is shortened.

■

Brother strongly recommends that you do not refill the toner

cartridge provided with your MFC. We also strongly recommend

that you continue to use only Genuine Brother Brand

replacement toner cartridges (TN-540 and TN-570). Using or

attempting to use potentially incompatible toner and/or toner

cartridges in your MFC may cause damage to the machine itself

and/or it may result in unsatisfactory print quality. Our warranty

coverage does not apply to any problem that was caused by the

use of unauthorized third party toner and toner cartridges. To

protect your investment and guarantee your print quality please

continue to replace consumed toner cartridges with only Genuine

Brother Branded Supplies.

Lock Lever

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 28

Gently rock the toner cartridge from side to side five or six times

to distribute the toner evenly inside the cartridge.

Remove the protective cover.

Insert the new toner cartridge in the drum unit until it clicks into

place. If you put it in properly, the lock lever will lift automatically.

Toner Cartridge

Drum Unit

12 - 29 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Clean the primary corona wire inside the drum unit by gently

sliding the blue tab from right to left several times. Return the

blue tab to the Home position (

▼

) before reinstalling the drum

unit and toner cartridge assembly.

Reinstall the drum unit and toner cartridge assembly and close

the front cover.

Corona Wire

Tab

Home Position(▼)

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 30

Replacing the drum unit

The MFC uses a drum unit to create print images on paper. If the

LCD shows

Change Drum Soon

, the drum unit is near the end of

its life and it is time to purchase a new one (DR-510).

Even if the LCD shows

Change Drum Soon

, you may be able to

continue printing without having to replace the drum unit for a while.

However, if there is a noticeable deterioration in the output print

quality (even before

Change Drum Soon

appears), then the drum

unit should be replaced. You should clean the MFC when you

replace the drum unit. (See

Cleaning the drum unit

on page 12-24.)

Caution

When removing the drum unit, handle it carefully because it contains

toner. If toner scatters and your hands or clothes get dirty,

immediately wipe or wash with cold water.

WARNI NG

Just after you have used the MFC, some internal parts of the MFC

are extremely HOT! So, never touch the shaded parts shown in the

illustration.

The drum unit is a consumable item, and it is necessary to

replace it periodically. There are many factors that determine

the actual drum life, such as temperature, humidity, type of

paper and how much toner you use for the number of pages per

print job. The estimated drum life is up to 20,000 pages. The

actual number of pages your drum will print may be significantly

less than these estimates. Because we have no control over the

many factors that determine the actual drum life, we cannot

guarantee a minimum number of pages that will be printed by

your drum.

HOT!

12 - 31 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Follow these steps to replace the drum unit:

Press the cover release button and then open the front cover.

Remove the old drum unit and toner cartridge assembly. Place

it on a drop cloth or disposable paper to avoid scattering toner.

Caution

To prevent damage to the printer from static electricity, do not touch

the electrodes shown below.

TROUBLESHOOTING AND ROUTINE MAINTENANCE 12 - 32

Hold down the lock lever on the right and pull the toner cartridge

out of the drum unit. (See Replacing the toner cartridge on page

12-25.)

Wait to unpack the new drum unit until immediately before

installing it. Place the old drum unit into the plastic bag and

discard it according to local regulations.

Reinstall the toner cartridge into the new drum unit. (See

Replacing the toner cartridge on page 12-25.)

Reinstall the new drum unit, keeping the front cover

open

Press

Clear/Back

Press

and when the LCD shows

Accepted

, and close the front

cover.

Caution

If toner scatters and your hands or clothes get dirty, immediately

wipe it off or wash it with cold water.

Discard the used drum unit according to local regulations,

keeping it separate from domestic waste. Be sure to seal the

drum unit tightly so toner powder does not spill out of the unit. If

you have questions, call your local waste disposal office.

Lock Lever

Replace Drum?

1.Yes 2.No

12 - 33 TROUBLESHOOTING AND ROUTINE MAINTENANCE

Checking the drum life

You can see the percentage of the drum’s life that remains available.

Press

For two seconds, the LCD shows the

available percentage of drum life.

Page Counter

You can see number of total pages, copy pages, print pages and

List/Fax (total fax print + total list print) pages that your MFC has

printed.

Press

The LCD shows number of pages for

Total

Press or to see

Copy

and

List/Fax

Press

Stop/Exit

Even if the remaining drum life is 0%, you may continue to use

the drum unit until you have a print quality problem.

Miscellaneous

3.Drum Life

Miscellaneous

4.Page Counter

OPTIONAL ACCESSORIES 13 - 1

Memory board

The memory board is installed on the main controller board inside the

MFC. When you add the optional memory board, it increases the

performance for both copier and printer operations.

Optional accessories

Optional Memory

32 MB TECHWORKS 12457-0001

64 MB TECHWORKS 12458-0001

128 MB TECHWORKS 12459-0001

In general, the DIMM must have the following specifications:

Type: 100 pin and 32 bit output

CAS Latency: 2 or 3

Clock Frequency: 100MHz or more

Capacity: 32, 64, 128 MB

Height: 1.4 inches (35 mm) or less

Parity: NONE

DRAM Type: SDRAM 4 Bank

Some DIMMs might not work with this MFC. For the latest

information from Brother visit:

http://solutions.brother.com

13 - 2 OPTIONAL ACCESSORIES

Installing the optional memory board

WARNI NG

■

DO NOT touch the surface of the main board within 15 minutes

after turning off the power.

■

Before installing the optional memory board, make sure there are

no faxes in the memory.

■

Do NOT unplug any internal connectors.

Disconnect the telephone line cord and handset curled cord

from the MFC, turn the MFC power switch off, unplug the MFC

power cord from the AC power outlet, and then disconnect the

interface cable.

WARNI NG

Turn the MFC power switch off, before installing (or removing) the

memory board.

Remove the side cover. Loosen the two screws, and then

remove the metal shield plate.

Unpack the DIMM and hold it by the edges.

OPTIONAL ACCESSORIES 13 - 3

WARNI NG

DIMM boards can be damaged by even a small amount of static

electricity. Do not touch the memory chips or the board surface.

Wear an antistatic wrist strap when you install or remove the board.

If you do not have an antistatic wrist strap, frequently touch the bare

metal on the printer.

Hold the DIMM with your fingers on the side edges and your

thumb on the back edge. Line up the notches on the DIMM with

the DIMM slot. (Check that the locks on each side of the DIMM

slot are open or facing outwards.)

Press the DIMM straight into the slot (press firmly). Make sure

the locks on each side of the DIMM click into place. (To remove

a DIMM, you must release the locks.)

Put the metal plate back on and secure the metal plate with the

two screws.

Put the side cover back on.

Reconnect any additional interface cables that you removed.

Reconnect the power cable and then turn on the MFC power

switch.

Reconnect the telephone line cord and handset curled cord.

■

To check that you have installed the DIMM correctly, print

the printer settings by using the selection in the driver and

check the printout to make sure it shows the additional

memory.

■

You can check the current memory size in the User Settings

list. (Press

13 - 4 OPTIONAL ACCESSORIES

Network (LAN) board

When you add the optional Network (LAN) Board (NC-9100h), you

can connect your MFC into the network to use the Internet FAX,

Network Scanner, Network Printer and Network Management

operations.

WARNI NG

DO NOT touch the surface of the main board within 15 minutes after

turning off the power.

For more details about how to configure the Network board, please

see the NC-9100h Network User's Guide on the CD-ROM supplied

with the MFC.

NC-9100h

Print/Fax Server

OPTIONAL ACCESSORIES 13 - 5

Before starting installation

Be careful when handling the NC-9100h. There are many delicate

electronic components that are susceptible to damage from static

electricity. To avoid such damage, use the following precautions

when handling the board.

■

Leave the NC-9100h in its anti-static bag until you are ready to

install it.

■

Make sure that you are adequately grounded before touching the

NC-9100h. Use an anti-static wrist strap and a grounding mat if

possible. If you do not have an anti-static wrist strap, touch the

bare metal surface on the back of the machine before handling

the NC-9100h.

■

Avoid moving around the work area in order to eliminate static

charge build-up.

■

If possible, do not work on a carpeted area.

■

Do not flex the board and do not touch the components on the

card.

Tools Required:

Phillips Screwdriver

Step 1: Hardware installation

WARNI NG

DO NOT touch the surface of the main board within 15 minutes after

turning off the power.

■

Do NOT unplug any internal connectors.

Disconnect the telephone line cord and handset curled cord

from the MFC, turn the MFC power switch off, unplug the MFC

power cord from the AC power outlet, and then disconnect the

interface cable.

13 - 6 OPTIONAL ACCESSORIES

WARNI NG

Turn the MFC power switch off, before installing (or removing) the

NC-9100h board.

Remove the side cover. Loosen the two screws, and then

remove the metal shield plate.

Loosen the two screws, and then remove the metal cover plate.

Cover Plate

OPTIONAL ACCESSORIES 13 - 7

Plug the NC-9100h into connector P1 located on the main board

as shown in the illustration (press firmly) and secure the

NC-9100h with the two screws.

Put the metal shield plate back on and secure it with the two

screws.

Put the side cover back on.

Reconnect any additional interface cables that you removed.

Reconnect the power cable and then turn on the MFC power

switch.

Reconnect the telephone line cord and handset curled cord.

Press the Test switch and print a network configuration page.

(See Test switch on page 13-9.)

13 - 8 OPTIONAL ACCESSORIES

Step 2: Connecting the NC-9100h to an

Unshielded Twisted Pair 10BASE-T or

100BASE-TX Ethernet Network

To connect the NC-9100h to a 10BASE-T or 100BASE-TX Network,

you must have an Unshielded Twist Pair Cable. One side of the cable

must be connected to a free port on your Ethernet hub and the other

side must be connected to the 10BASE-T or 100BASE-TX connector

(an RJ45 Connector) of the NC-9100h.

Verifying successful hardware Installation:

Plug in the AC power cord. After initialization and warm-up (this may

take several seconds), the machine will come to a Ready state.

LED

No light:

If both of the two LEDs are off, then the print server is not connected

to the network.

Link/Speed LED is orange: Fast Ethernet

This Link/Speed LED will be orange if the print server is connected

to a 100BASETX Fast Ethernet network.

Link/Speed LED is green: 10 BASE T Ethernet

This Link/Speed LED will be green if the print server is connected to

a 10 BASE T Ethernet.

OPTIONAL ACCESSORIES 13 - 9

Active LED is yellow:

The Active LED will blink if the print server is connected to the

network.

Test switch

Short push: Prints the network configuration page.

Long push (more than 5 seconds): Reset the network configuration

back to the default settings.

Paper Tray #2

You can purchase the Paper Tray #2 accessory (LT-5000) to use as

a third paper source. Tray #2 holds up to 250 sheets of 20 lb (80

g/m

) paper.

If there is a valid connection to the network, the LED will blink

orange or green.

To set up the MFC on the Network, see the

NC-9100h Network

User’s Guide on the CD-ROM.

Paper Tray #2 Holds approx. 250 sheets of 20 lb (80 g/m

)

Basis Weight 16 to 28 lb (60 to 105 g/m

)

Moisture Content 4% to 6% by weight

We Recommend:

Cut sheet:

Xerox 4200 DP 20 lb

Hammermill Laser Paper 24 lb

Link/Speed

LED

Active LED

Ethernet

RJ-45

Test Switch

G - 1 GLOSSARY

ADF (Automatic Document Feeder) The original document can

be placed in the ADF and scanned one page at a time

automatically.

Auto Dial List A listing of names and numbers stored in One-Touch

and Speed-Dial memory, in numerical order.

Automatic fax transmission Sending a fax without picking up the

handset of the MFC (or pressing

Hook/Hold

Automatic Redial A feature that enables your MFC to redial the last

fax number if the fax did not go through because the line was

busy.

Auto Reduction Reduces the size of incoming faxes.

Batch Transmission As a cost savings feature, all delayed faxes to

the same fax number will be sent as one transmission.

Beeper The sound the keys make when they are pressed, an error

occurs, or a fax has been received or sent.

Beeper volume Volume setting for the beep when you press a key

or make an error.

Broadcasting The ability to send the same fax message to more

than one location.

Caller ID A subscriber service purchased from the telephone

company that lets you see the number (or name) of the party

calling you. Your MFC stores the latest callers so you can print a

Log and view caller information.

Call Waiting A subscriber service from the telephone company

that lets you answer a second call without disconnecting the

first caller.

CNG tones The special tones (beeps) sent by fax machines during

automatic transmission to tell the receiving machine that they are

from a fax machine.

Communication error (or Comm. Error) An error during fax

sending or receiving, usually caused by line noise or static.

Glossary

GLOSSARY G - 2

Coding Method Method of coding the information contained in the

original document. All fax machines must use a minimum

standard of Modified Huffman (MH). Your MFC is capable of

greater compression methods, Modified Read (MR), Modified

Modified Read (MMR) and JBIG, if the receiving machine has the

same capability.

Compatibility Group The ability of one fax unit to communicate

with another. Compatibility is assured between ITU-T Groups.

Contrast Setting to compensate for dark or light original

documents, by making faxes or copies of dark original documents

lighter and light original documents darker.

Cover Page Prints a page at the other party’s fax machine that

contains the sender and recipient’s name and fax number,

number of pages and comment. You can generate an electronic

cover page at the other end with pre-programmed information

from memory or you can print a sample cover page to fax with

your original documents.

Cover Page Message The comment that is on the Cover Page.

This is a programmable feature.

Delayed Fax Sends your fax at a later time that day.

Distinctive Ring A subscriber service purchased from the

telephone company that provides another phone number on an

existing phone line. The Brother MFC uses the new number to

simulate a dedicated fax line.

Drum Unit A printing device for the MFC.

Dual Access Your MFC can scan outgoing faxes or scheduled jobs

into memory at the same time it is sending a fax or receiving or

printing an incoming fax.

Easy Receive Enables your MFC to respond to CNG tones if you

interrupt a fax call by answering it.

ECM (Error Correction Mode) Detects errors during fax

transmission and resends the pages of the fax that had an error.

Extension phone A telephone on the fax number that is plugged

into a separate wall jack.

External phone A telephone that is plugged into the EXT jack of

your MFC.

G - 3 GLOSSARY

F/T Ring Time The length of time that the Brother MFC rings (when

the Receive Mode setting is Fax/Tel) to notify you to pick up a

voice call that it answered.

Fax Activity Report Lists information about the last 200 incoming

and outgoing faxes. TX means Transmit. RX means Receive.

Fax Forwarding Sends a fax received into the memory to another

pre-programmed fax number.

Fax Receive Code Press this code (

) when you answer a fax

call from an extension or external phone to transfer the call to the

MFC.

Fax Storage You can print stored faxes later at your MFC, or

retrieve them from another location using the Remote Retrieval

operations.

Fax/Tel You can receive faxes and telephone calls. Do not use this

mode if you are using a telephone answering device (TAD).

Fax tones The signals sent by sending and receiving fax machines

while communicating information.

Fine resolution Resolution is 203 x 196 dpi. It is used for small print

and graphs.

Gray scale The shades of gray available for copying and faxing

photographs.

Group number A combination of One-Touch, Speed-Dial numbers

that are stored as a Speed-Dial number for Broadcasting.

Help list A printout of the complete Menu that you can use to

program your MFC when you do not have the User’s Guide with

you.

Interval The pre-programmed time period between automatically

printed Activity Reports. You can print Activity Reports on demand

without interrupting this cycle.

LCD (liquid crystal display) The display screen on the MFC that

shows interactive messages during On-Screen Programming and

shows the date and time when the MFC is idle.

Manual fax When you lift the handset of the MFC or press

Hook/Hold

so you can hear the receiving fax machine answer

before you press Start to begin transmission.

GLOSSARY G - 4

Menu mode Programming mode for changing your MFC’s settings.

MFL-Pro Suite Turns your MFC into a printer and a scanner and

enables PC faxing using the MFC.

OCR (optical character recognition) The bundled ScanSoft

TextBridge

software application converts an image of text to text

you can edit.

One-Touch Keys on the MFC control panel where you can store

numbers for easy dialing. You can store a second number on

each key if you press

Shift

and the One-Touch key together.

Out of Paper Reception Receives faxes into the MFC’s memory

when the machine is out of paper.

Overseas Mode Makes temporary changes to the fax tones to

accommodate noise and static on overseas phone lines.

Paging This feature enables your MFC to call your pager when a fax

is received into its memory.

Pause Allows you to place a 3.5 second delay in the dialing

sequence stored on Speed-Dial numbers. Press

Redial/Pause

as many times as needed for longer pauses.

Photo resolution A resolution setting that uses varying shades of

gray for the best representation of photographs.

Polling The process of a fax machine calling another fax machine

to retrieve waiting fax messages.

Pulse A form of rotary dialing on a telephone line.

Real Time Transmission When memory is full, you can send faxes

in real time.

Remaining jobs You can check which jobs are waiting in memory

and cancel jobs individually.

Remote Retrieval Access The ability to access your MFC remotely

from a touch tone phone.

Remote Access Code Your own four-digit code that allows you to

call and access your MFC from a remote location.

Resolution The number of vertical and horizontal lines per inch.

See: Standard, Fine, Super Fine and Photo.

G - 5 GLOSSARY

Ring Delay The number of rings before the MFC answers in Fax

mode.

Ring Volume Volume setting for the MFC’s ring.

Scanning The process of sending an electronic image of a paper

original document into your computer.

Speed-Dial A pre-programmed number for easy dialing. You must

press the

Search/Speed Dial

key and then

, and the three digit

code to start the dialing process.

Standard resolution 203 x 98 dpi. It is used for regular size text

and quickest transmission.

Station ID The stored information that appears on the top of faxed

pages. It includes the sender’s name and fax number.

Super fine resolution 203 x 392 dpi. Best for very small print and

line art.

TAD (telephone answering device) You can connect an external

TAD to the EXT. jack of your MFC.

Telephone Answer Code (Fax/Tel mode) When the MFC

answers a voice call, it pseudo/double-rings. You can pick up at

an extension phone by pressing this code (

# 51

Temporary Settings You can select certain options for each fax

transmission and copy without changing the default settings.

Tone A form of dialing on the telephone line used for Touch Tone

telephones.

Toner cartridge An accessory that holds toner for the drum unit on

Brother laser models.

Toner Save A process that causes less toner to be affixed to the

page to extend the life of the toner assembly. This will make the

receiving document significantly lighter.

Transmission The process of sending faxes over the phone lines

from your MFC to the receiving fax machine.

Transmission Verification Report A listing for each transmission,

that shows its date, time and number.

GLOSSARY G - 6

True Type fonts The fonts that are used in the Windows

operating

systems. If you install the Brother TrueType fonts, more types of

fonts will be available for Windows

applications.

User Settings A printed report that shows the current settings of

your MFC.

S - 1 SPECIFICATIONS

Product description

The MFC-8220 is 5 in 1 Multi-Function Center: Printer, Copier,

Scanner, Fax, and PC-Fax (via your PC).

General

Specifications

Standard Memory

Capacity

32 MB

Optional Memory 1 DIMM slot; Memory expandable up to 160 MB

via 64 MB or 128 MB DIMM

Automatic Document

Feeder (ADF)

Up to 30 sheets

Paper Tray 250 sheets (20 lb)

Manual Feed Tray Single sheet (20 lb)

Printer Type Laser

Print Method Electrophotography by semiconductor laser beam

scanning

LCD (Liquid Crystal

Display)

16 characters

2 lines

Warm-up Max. 18 seconds at 73.4

°F

(23

°C

)

Power Source 120V AC 50/60Hz

Power Consumption Average Operating (Copying): 400 W or less (25

°C

)

Peak:

Sleep:

Standby:

1090 W or less

9 W or less

75 W or less (25

°C

)

Dimensions (WDH) 17.0 x 17.8 x 13.2 (in.)

Weight Without Drum/Toner Unit:

25.6 lb

Noise Level Sound Pressure Copying : 53 dBA

Standby : 30 dBA

SPECIFICATIONS S - 2

Print media

Copy

General (continued)

Temperature Operating:

Storage:

50 - 90.5

°F

32 - 104

°F

Humidity Operating:

Storage:

20 to 80% (without condensation)

10 to 90% (without condensation)

Paper Input Paper Tray

■

Paper type:

Plain paper, recycled paper and

transparencies, envelopes (Manual Feed Tray)

■

Paper size:

A4, Letter, Legal, B5, Executive,

A5, A6, B6 (ISO)

Weight: 16 - 28 lb (Paper Tray)

For more details, see Paper specifications for

each paper tray on page 2-1.

■

Maximum paper tray capacity: Approx. 250

sheets of 20 lb plain paper

Manual Feed Tray

■

Paper size:

Width: 2.75 - 8.66"

Height: 4.57 - 16.00"

Weight: 16 - 43 lb

Paper Output Up to 150 sheets of plain paper (Face down print

delivery to the output tray)

Color/Monochrome Monochrome

Copy Speed Up to 21 copies/minute (Letter paper)

Multiple Copies Stacks or Sorts up to 99 pages

Enlarge/Reduce 25% to 400% (in increments of 1%)

Resolution Max. 300 x 600 dpi

S - 3 SPECIFICATIONS

Fax

Compatibility ITU-T Group 3

Coding System MH/MR/MMR/JBIG

Modem Speed 33600-2400 bps

Automatic Fallback

Original Size ADF Width: 5.8" to 8.5"

ADF Height: 3.9" to 14.0"

Scanning Width 8.16 inches

Printing Width 8.16 inches

Gray Scale 256 levels

Polling Types Standard, Sequential

Contrast Control Automatic/Light/Dark

(manual setting)

Resolution • Horizontal 203 dot/inch

• Vertical

• Standard 98 line/inch

• Fine, Photo 196 line/inch

• Super fine 392 line/inch

One-Touch Dial 32 (16

Speed-Dial 300 locations

Automatic Redial One time after 5 minutes

Auto Answer 0, 1, 2, 3 or 4 rings

Communication Source Public switched telephone network.

Memory Transmission Up to 600

/500

pages

Out of Paper Reception Up to 600

/500

pages

“Pages” refers to the “Brother Standard Chart No. 1” (a typical business letter, Standard resolution,

JBIG code). Specifications and printed materials are subject to change without prior notice.

"Pages" refers to the "ITU-T Test Chart #1" (a typical business letter, Standard resolution, JBIG code).

Specifications and printed materials are subject to change without prior notice.

SPECIFICATIONS S - 4

Scanner

Color/Monochrome Monochrome

TWAIN Compliant Yes (Windows

95/98/98SE/Me/2000 Professional

and Windows NT

Workstation Version 4.0)

Mac OS

8.6-9.2/Mac OS

X 10.1/10.2.1-10.3 or

greater

WIA Compliant Yes (Windows

XP)

Resolution Up to 9600

9600 dpi (interpolated)*

Up to 300

600 dpi (optical)

* Maximum 1200 x 1200 dpi scanning with

Windows

XP (resolution up to 9600 x 9600 dpi

can be selected by using the Brother scanner

utility)

original document Size ADF Width: 5.8" to 8.5"

ADF Height: 3.9" to 14.0"

Scanning Width 8.16 inches

Gray Scale 256 levels

Scanning directly to a networked PC is available with Windows

98/98SE/Me/2000 Professional and XP.

Mac OS

X scanning is supported in Mac OS

10.1/10.2.1-10.3 or greater

S - 5 SPECIFICATIONS

Printer

Interfaces

Emulation PCL6 (Brother Printing System for Windows

emulation mode of HP LaserJet) and BR-Script

(PostScript

™

language emulation)

Printer Drivers Windows

95/98/98SE/Me/2000 Professional/XP

and Windows NT

Workstation Version 4.0 driver

supporting Brother Native Compression mode and

bi-directional capability

Apple

Macintosh

QuickDraw

Driver and

PostScript (PPD) for Mac OS

8.6-9.2/Mac OS

X 10.1/10.2.1-10.3 or greater

Resolution HQ1200 (Max. 2400

600 dpi)

Print Quality Normal printing mode

Economy printing mode (saves toner usage)

Print Speed Up to 21 pages/minute letter size

(when loading paper from paper tray)

First Print Less than 10 seconds (using letter size paper in

paper tray)

Interface Recommended Cable

Parallel A bi-directional shielded parallel cable that is

IEEE 1284 compliant and no longer than

6 feet.

USB A Hi-Speed USB 2.0 cable that is no longer than

6 feet.

Please make sure that you use a Hi-Speed USB 2.0 certified

cable if your computer uses a Hi-Speed USB 2.0 interface.

Even if your computer has a USB 1.1 interface you can connect

the MFC.

SPECIFICATIONS S - 6

Computer requirements

Minimum System Requirements

Computer Platform & Operating

System Version

Processor

Minimum Speed

Minimum

RAM

Recommended

RAM

Available Hard Disk

Space

Driver

Application

Software*1

Windows

Operating

System

95, 98, 98SE Pentium 75MHz 24 MB 32 MB

80 MB

100 MB

Pentium

150MHz

32 MB 64 MB

Workstation 4.0

Pentium 75MHz

2000 Professional Pentium 133MHz 64 MB 128 MB

XP Pentium 233MHz 128 MB 256 MB 180 MB

Apple

Macintosh

Operating

System

Mac OS

8.6 - 9.2

(Printing, Scanning

and PC-FAX Send

Only)

All base models

meet minimum

Requirements

32 MB 64 MB

50 MB 200 MB

Mac OS

10.1/10.2.1-10.3 or

greater

(Printing,

Scanning*

, PC-FAX

Send and Remote

Setup Only)

128 MB 160 MB

NOTE: USB is not supported under Windows

95 or Windows NT

WS 4.0.

All registered trademarks referenced herein are the property of their respective companies.

For the latest drivers, go to the Brother Solutions Center at http://solutions.brother.com/

■

Application software is different for Windows

and

Macintosh

■

Scanning is supported in 10.2.1 - 10.3 or greater.

S - 7 SPECIFICATIONS

Consumable items

Toner Cartridge Life

Expectancy

TN-540: Standard Toner Cartridge - Up to 3,500*

pages

TN-570: High Yield Toner Cartridge - Up to 6,700*

pages

*(when printing letter size or A4 paper at 5% print

coverage)

Toner life expectancy will vary depending upon the

type of average print job.

Drum Unit Life

Expectancy

DR:510: Up to 20,000 pages/drum unit

There are many factors that determine the actual

drum life, such as temperature, humidity, type of

paper, toner that you use and the number of

pages per print job.

SPECIFICATIONS S - 8

Network (LAN) board (NC-9100h)

Option When you add the optional Network (LAN) Board

(NC-9100h), you can connect your MFC into the

network to use the Internet FAX, Network Scanner,

Network Printer and Network Management

software operations for small workgroups.

SMTP/POP3 E-mail Services are required for

Internet Fax.

Support for:

Windows

95/98/Me/NT

4.0/2000/XP

Novell NetWare 3.X, 4.X, 5.X

Mac OS

8.6 - 9.2/

Mac OS

X 10.1/10.2.1-10.3 or greater

Ethernet 10/100 BASE-TX Auto Negotiation

TCP/IP, IPX/SPX, AppleTalk, DLC/LLC, NetBIOS

RARP, BOOTP, DHCP, APIPA, WINS

LPR/LPD, Port9100, SMTP/POP3

SMB (NetBIOS/ IP), IPP, SSDP, mDNS,

FTP SNMP, MIBII as well as Brother private MIB

TELNET, HTTP, TFTP

Included Utilities:

BRAdmin Professional and Web Based

Management

■

Scanning directly to a networked PC is not

supported in Windows

95, NT

and Mac OS

■

BRAdmin Professional is not supported in Mac

I - 1 INDEX

Access codes, storing and

dialing ............................... 7-6

Accessories and supplies .......ii

ADF (automatic document

feeder) .............................. 2-7

ADF cover ........................ 12-4

Answering machine (TAD)

connecting ..................... 1-12

Auto Dial ............................. 7-1

Access codes and credit card

numbers

setting up/dialing ........... 7-6

Broadcasting .................. 6-14

using Groups .............. 6-14

Group dial

changing ....................... 7-5

setting up Groups for

Broadcasting ............... 7-5

One-Touch dial

changing ....................... 7-4

setting up ...................... 7-1

using .................... 6-2, 6-14

Search ............................. 6-2

Speed-Dial

changing ....................... 7-4

setting up ...................... 7-3

using .................... 6-2, 6-14

Automatic

fax receive ....................... 5-1

Easy Receive ................ 5-4

fax redial .......................... 6-7

transmission .................... 6-3

Back light ..................... 1-7, 1-8

Broadcasting ..................... 6-14

setting up Groups for ....... 7-5

Brother

accessories and supplies .....ii

Brother numbers .................. i

Customer Service ................ i

fax back system ...................ii

Frequently Asked Questions

(FAQs) ................................ i

product support .................... i

test sheet, sending ........... 1-2

Warranties ..............iii, iv, v, vi

Caller ID ............................5-13

Out of Area .....................5-13

print list ...........................5-14

Private Call ..................... 5-13

view list ..........................5-14

Canceling

Fax Forwarding ................ 8-6

fax jobs in memory ........... 6-9

Fax Storage ..............8-3, 8-6

jobs awaiting redial .......... 6-9

Paging .............................. 8-6

Cleaning (routine maintenance)

drum unit ...................... 12-24

printer ........................... 12-23

scanner ........................12-22

CNG tones ........................1-10

Computer requirements ......S-6

Connecting

external TAD .................. 1-12

external telephone .........1-11

two-line external TAD or

telephone ..................... 1-17

Consumable items ..............S-7

Index

INDEX I - 2

Contrast key (copying) ......10-8

Copy

Contrast key ...................10-8

default settings, changing

....................................10-13

Enlarge/Reduce key .......10-5

enter Copy mode ............10-1

keys ................................10-4

multiple ...........................10-2

Options key ....................10-9

page layout ...................10-11

paper ................................2-1

Quality key (type of original

document) ....................10-7

single ..............................10-2

sort ...............................10-12

temporary settings ..........10-4

tray use ..........................4-12

Cover page

composing ......................6-10

custom comments ..........6-11

for all faxes .....................6-13

for next fax only ..............6-12

printed form ....................6-13

Credit card numbers, storing

and dialing .........................7-6

Custom telephone features

..............................1-18, 12-13

Date and Time ....................4-1

Delayed Batch Transmission

.........................................6-16

Delayed Fax ......................6-16

Dialing

a pause ............................7-7

access codes and credit card

numbers .........................7-6

automatic fax redial ..........6-7

Groups ............................6-14

stored numbers .................7-1

Distinctive Ring ..................5-10

setting ring pattern

............................. 5-11, 5-12

turning off ........................5-12

Drum unit

checking remaining life

...12-33

replacing .......................12-30

Dual Access ........................6-7

Easy Receive ......................5-4

ECM (Error Correction Mode)

.........................................1-11

Ecology

Sleep Time .....................4-11

Toner Save .....................4-11

Enlarge/Reduce key (copying)

.........................................10-5

Envelopes ............................2-6

Equalization .....................12-18

Error messages on LCD

Check Paper ...................12-1

Comm. Error ...................12-2

Machine Error .................12-2

Not Registered ................12-2

Out of Memory ................12-3

while scanning a document

.......................................10-3

Extension telephones

using .................................5-7

External telephone

connecting ......................1-11

Fax codes

Fax Receive Code .... 5-4, 5-7

Remote Access Code .......8-4

Telephone Answer Code

....5-7

I - 3 INDEX

Fax Forwarding

changing remotely .... 8-6, 8-8

programming a number ... 8-1

Fax Storage ........................ 8-3

backup copy .................... 8-1

canceling ......................... 8-3

printing from memory ....... 5-5

turning on ......................... 8-3

Fax, stand-alone

Receive Mode .................. 5-1

receiving

compatibility .............. 12-18

difficulties .................. 12-11

Fax Forwarding ............. 8-6

Paging ........................... 8-2

Polling ........................... 5-9

reducing to fit on paper

... 5-5

retrieving from a remote

site .............................. 8-8

Ring Delay, setting ........ 5-2

Sequential RX ............... 5-9

using fax codes ............. 5-7

sending

at end of conversation ... 6-4

automatic ...................... 6-3

Broadcasting ............... 6-14

canceling from memory

.. 6-9

compatibility .............. 12-18

contrast ......................... 6-5

delayed ....................... 6-16

difficulties .................. 12-12

enter Fax mode ............. 6-1

from ADF ...................... 2-7

from memory (Dual Access)

..................................... 6-7

manual .......................... 6-3

overseas ..................... 6-15

Real Time Transmission

.. 6-8

resolution ...................... 6-6

Fax/Tel mode ...................... 5-1

answering at extension

phones ........................... 5-7

double-ringing (voice calls)

........................................ 5-3

Fax Receive Code ........... 5-8

receiving faxes ................. 5-7

setting F/T Ring Time ....... 5-3

setting Ring Delay ............ 5-2

Telephone Answer Code

... 5-7

FCC notices ......................11-1

Gray scale ................... S-3, S-4

Groups for Broadcasting

storing .............................. 7-5

Hearing aid compatible ....... 4-9

HELP

Help List ........................... 9-3

LCD messages ................ 3-1

navigation keys .............3-2

Interfaces ............................S-5

Jacks

convert to RJ11 jack ...... 1-15

EXT. jack

external telephone .......1-11

TAD (answering machine)

................................... 1-12

triplex adapter .......1-15, 1-16

Jams

original document ...........12-4

paper .............................. 12-5

INDEX I - 4

LAN Configuration .............3-11

LCD (liquid crystal display)

LCD Contrast .................4-12

MFC status ................1-7, 1-8

programming ....................3-1

Maintenance, routine ......12-22

Manual

dialing ...............................7-7

receive ..............................5-1

transmission .....................6-3

Manual feed tray .................2-6

Memory Security ......6-18, 6-19

Memory Storage .................3-1

Menu table ..........................3-1

Mode keys

Copy ...............................10-1

Fax ...................................6-1

Scan .................................1-5

Multi-line connections (PBX)

.........................................1-18

One-Touch dial

changing ...........................7-4

storing ..............................7-1

Options key (copying) .......10-9

Page Counter ..................12-33

Paging

programming your pager

number ...........................8-2

Paper ................... 2-1, 2-3, S-2

how to load .......................2-4

jams ................................12-5

size ...................................4-6

size of original document .. 2-7

type ...................................4-5

Phone line

connections ....................1-13

difficulties ......................12-11

multi-line (PBX) ...............1-18

roll-over lines ..................1-15

two-line phone system ....1-15

Polling ..................................5-9

receiving ...........................5-9

sending ...........................6-17

sequential receiving ..........5-9

Power

failure ................................3-1

area ................................10-1

difficulty .........................12-11

fax from memory ...............5-5

improving the print quality

.....................................12-15

jams ................................12-5

resolution ......................... S-5

specifications ................... S-5

Printer drivers ..................... S-5

Quality key (copying) .........10-7

Receive Mode

External TAD ....................5-1

Fax Only ...........................5-1

Fax/Tel ..............................5-1

Manual ..............................5-1

Redial/Pause .......................6-7

Reducing

copies .............................10-5

long faxes .........................5-5

Remote Retrieval .................8-5

access code .............. 8-4, 8-5

backup copy .....................8-1

I - 5 INDEX

commands ....................... 8-6

getting your faxes

..........................8-5, 8-6, 8-8

Reports ........................ 9-1, 9-3

Auto Dial List ................... 9-3

Fax Activity ...................... 9-3

Help List ........................... 9-3

Transmission Verification

................................. 9-1, 9-3

User Settings ................... 9-3

Resolution

copy .................................S-2

fax (Standard, Fine,

SuperFine, Photo) ..........S-3

print .................................. S-5

scan .................................S-4

setting for next fax ........... 6-6

Ring Delay, setting ............. 5-2

Safety instructions .......vii, 11-7

Setup

Date and Time ................. 4-1

Station ID (fax header) .... 4-2

Shipping the MFC

... 11-9, 12-19

Sleep Time ....................... 4-11

Speed-Dial

changing .......................... 7-4

storing .............................. 7-3

TAD (telephone answering

device), external

.........................1-12, 1-17, 5-1

connecting ..................... 1-13

Receive Mode .................. 5-1

recording OGM .............. 1-14

with two-line jack ........... 1-17

Text, entering ..................... 4-3

special characters ............ 4-4

Tone signals on Pulse line

(Canada) ........................... 7-7

Toner cartridge

conserving ......................4-11

replacing ...........12-25, 12-26

Tray use, setting

copy ............................... 4-12

fax ..................................4-13

Troubleshooting ................ 12-1

error messages on LCD

.. 12-1

if you are having difficulty

.................................... 12-11

incoming calls ............ 12-12

network ...................... 12-14

paper handling .......... 12-14

phone line .......12-11, 12-18

print quality ................ 12-14

printing ...................... 12-13

receiving or printing faxes

................................. 12-11

scanning ....................12-13

sending faxes ............ 12-12

software ..................... 12-13

Two-line phone system ..... 1-15

Volume, setting

beeper .............................. 4-7

handset ............................ 4-9

amplify (for

hearing-impaired) ...... 4-10

ring ................................... 4-7

speaker ............................4-8

Warranties .............................iii

Canada ...............................vi

Notice-Disclaimer ................iii

USA .................................iv, v

World Wide Web ..................... i

REMOTE RETRIEVAL ACCESS CARD R - 1

If you plan to receive fax messages while away from your MFC,

carrying the Remote Retrieval Access Card printed below will serve

as a convenient reminder of the retrieval procedures. Simply cut out

the card and fold it to fit your wallet or organizer. Keeping it handy will

help you derive the full benefit of your MFC’s Fax Forwarding, Paging

and Remote Retrieval features.

Remote Retrieval Access card

Using Remote Access Code

Dial your fax number from a telephone or fax machine using

touch tone.

When your MFC answers, immediately enter your

Remote Access Code (3 digits followed by ).

Your MFC signals the kinds of messages it received:

1 long beep — Fax messages

No beeps — No messages.

After 2 short beeps, enter a command.

Press

9 0

to reset your MFC when you finish.

Hang up.

Press

9 7 1

1 long beep — Fax messages

3 short beeps — No messages

HANGE

ECEIVE

ODE

Press

9 8

then for External TAD, press

Fax Only, press

Fax/Tel, press

XIT

EMOTE

PERATION

Press

9 0

HECK

ECEIVING

TATUS

EMOTE

ETRIEVAL

CCESS

ARD

Fold Fold

R - 2 REMOTE RETRIEVAL ACCESS CARD

Press

When you are at the machine:

fax number where you want your fax messages forwarded

followed by .

Program Fax Forwarding Number, press

. Enter the new

Select Fax Storage, press

ETRIEVE A

Press

9 6

then to

Retrieve all faxes, press

then enter the number of remote fax machine followed by .

After the beep, hang up and wait.

Erase all fax messages, press

Changing Remote Access Code

Enter a three-digit number from 000 to 999.

The cannot be changed.

Press

Set

Press

Stop/Exit

Remote Commands

HANGE

AGING

ORWARDING

ETTING

Press

9 5

then to Turn feature Off, press

Select Fax Forwarding, press

Select Paging, press

Fold Fold

EQUIPMENT ATTACHMENT LIMITATIONS

(Canada only)

NOTICE

This product meets the applicable Industry Canada technical

specifications.

NOTICE

The Ringer Equivalence Number is an indication of the maximum

number of devices allowed to be connected to a telephone interface.

The termination on an interface may consist of any combination of

devices subject only to the requirement that the sum of the RENs of all

the devices does not exceed five.

These machines are made for use in the USA and CANADA only. We cannot recommend

using them overseas because it may violate the Telecommunications Regulations of that

country and the power requirements of your multi-function center may not be compatible

with the power available in foreign countries. Using USA or CANADA models overseas is

at your own risk and may void your warranty.

Brother International Corporation

100 Somerset Corporate Boulevard

P.O. Box 6911

Bridgewater, NJ 08807–0911 USA

Brother International Corporation (Canada) Ltd.

1 rue Hôtel de Ville,

Dollard-des-Ormeaux, QC, CANADA H9B 3H6

Visit us on the World Wide Web

http://www.brother.com

USA/CAN

Brother MFC-8220

Product's Documents

User Manual

Specifications

Brother MFC-8220 Questions and Answers

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