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Contents
Table of Contents
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USER
’S G
UID
E
MFC-
94
20CN
Version D
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1
2
3
4
5
6
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Summary of Contents for Brother MFC-9420CN:
USER’S GUIDE MFC-9420CN
1
Brother numbers
3
Register your product
3
FAQs (Frequently asked questions)
3
For Customer Service
3
Brother fax back system (USA only)
4
Ordering accessories and supplies
4
Notice - Disclaimer of Warranties (USA and Canada)
5
Compilation and Publication Notice
5
Brother® One Year Limited Warranty and Replacement Service (USA only)
6
Brother® One Year Limited Warranty and Replacement Service (USA only)
7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
8
Quick Reference Guide
9
Sending Faxes
9
Storing numbers
9
Dialing operations
9
Making copies
10
Table of Contents
11
Section I General
17
1 General Information
18
Using this Guide
18
Finding information
18
Symbols used in this Guide
18
How to access the complete User’s Guide
19
To view Documentation (For Windows®)
19
How to find Scanning instructions
19
To view Documentation (For Macintosh®)
20
How to find Scanning instructions
20
Control panel overview
21
About fax machines
23
Custom features
23
Do you have Voice Mail on the phone line?
23
Why should there be problems?
23
How can you avoid possible problems?
23
Fax tones and handshake
24
ECM (Error Correction Mode)
24
2 Loading paper and documents
25
Acceptable paper and other media
25
Recommended paper
25
Type and size of paper
25
Standard paper tray
25
Optional lower tray (LT-27CL)
25
Paper capacity of the paper trays
26
Recommended paper specifications
26
Handling and using special paper
27
Envelopes
28
Labels and transparencies
30
Printable area
31
Portrait
31
Landscape
31
Loading paper and envelopes
32
To load paper or other media in the paper tray
32
Loading documents
34
Using the ADF (automatic document feeder)
34
Using the scanner glass
35
3 Setup
36
Date and Time
36
Automatic Daylight Savings Time
36
Station ID
37
LCD Contrast
38
Phone line settings
38
Tone and Pulse dialing mode
38
Roll over phone lines
38
Two-line phone system
38
Converting telephone wall outlets
39
Installing machine, external two-line TAD and two-line telephone
39
Multi-line connections (PBX)
40
If you are installing the machine to work with a PBX
40
Connecting an external or extension telephone
40
Connecting an external telephone answering device (TAD)
40
Sequence
40
Connections
41
Recording outgoing message (OGM) on an external TAD
42
Ecology features
42
Toner Save
42
Sleep Time
43
Mode Timer
43
Paper settings
44
Paper Type
44
Paper Size
44
Volume Settings
45
Ring Volume
45
Beeper Volume
45
Speaker Volume
45
4 Security features
46
Setting Lock
46
Setting up the password
46
Changing the Setting Lock password
47
Turning Setting Lock on
47
Turning Setting Lock off
47
Memory Security
48
Setting up the password
48
Changing the Memory Security password
49
Turning Memory Security on
49
Turning Memory Security off
49
Section II Fax & Telephone
50
5 Sending a fax
51
How to Fax
51
Entering Fax mode
51
Sending a fax from the ADF
51
Sending a fax from the scanner glass
51
Color fax transmission
52
Canceling a fax in progress
52
Dual Access (Black & White only)
52
Sending a fax manually
53
Manual transmission
53
Sending a fax at the end of a conversation
53
Out of Memory message
53
Broadcasting (Black & White only)
54
To stop a broadcast in progress
54
Additional Sending Operations
55
Sending faxes using multiple settings
55
Contrast
55
Changing fax Resolution
55
Real Time Transmission
56
Sending in real time for all faxes
56
Sending in real time for the next fax only
57
Overseas Mode
57
Delayed Faxing (Black & White only)
58
Delayed Batch Transmission (Black & White only)
58
Checking job status and canceling a waiting job
59
Composing the electronic Cover Page (Black & White only)
59
Composing your own comments
60
Cover page for the next fax only
60
Send a cover page for all faxes
60
Using a printed cover page
61
6 Receiving a fax
62
Receive Mode
62
To select or change your Receive Mode
63
Fax Receive Settings
63
Ring Delay
63
F/T Ring Time (Fax/Tel mode only)
64
Tray Use for Fax mode
64
Printing a reduced incoming fax (Auto Reduction)
65
Receiving a fax at the end of a conversation
65
Changing the remote codes
66
Easy Receive
66
Printing a fax from the memory
67
Setting the Print Density
67
Operation from extension telephones
67
Using a cordless external handset
67
For Fax/Tel mode only
68
Using the remote codes
68
7 Dialing and phone options
69
How to dial
69
Manual dialing
69
One-Touch Dialing
69
Speed-Dialing
69
Search
70
Fax Redial
70
Storing numbers
71
Storing a Pause
71
Storing One-Touch Dial numbers
71
Storing Speed-Dial numbers
72
Changing One-Touch and Speed-Dial numbers
72
Setting up Groups for Broadcasting
73
Access codes and credit card numbers
74
Tone or Pulse
74
Phone line services
74
Distinctive Ring
74
What does your telephone company’s ‘Distinctive Ring’ do?
74
What does Brother’s ‘Distinctive Ring’ do?
75
Do you have Voice Mail?
75
Before you choose the ring pattern to register
75
Registering the Distinctive Ring pattern
76
Turning off Distinctive Ring
76
Caller ID
76
Viewing Caller ID List
77
Printing Caller ID List
77
8 Remote Fax Options (Black & White only)
78
Fax Forwarding
78
Programming your pager number
79
Fax Storage
79
PC Fax Receive
80
Changing Remote Fax Options
81
Turning off Remote Fax Options
81
Remote Retrieval
82
Setting the Remote Access Code
82
Using your Remote Access Code
82
Remote commands
83
Retrieving fax messages
84
Changing the Fax Forwarding number
84
9 Printing reports
85
Fax reports
85
Transmission Verification Report
85
Fax Journal (Activity report)
85
Additional reports
86
How to print a report
86
10 Polling
87
Polling Operation
87
Polling Receive
87
Set up to receive polling
87
Sequential Polling
87
To stop a sequential polling in progress
87
Polled Transmit
88
Setup for Polled Transmit (Black & White only)
88
Section III Copy
89
11 Making copies
90
How to copy
90
Entering Copy mode
90
Printable Area
90
Making a single copy
90
Making multiple copies
91
Tray Use for Copy mode
91
Cancel copying
91
Copy options
92
Increasing copy quality
92
Enlarging or reducing the image copied
93
Making N in 1 copies or a poster (page layout)
94
Sorting copies using the ADF
96
Adjusting Brightness, Contrast and Color
96
Brightness
96
Contrast
97
Color saturation
97
Out of Memory message
98
Legal limitations
98
Section IV Software and Network Features
99
Section V Appendixes
100
A Important information
101
Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.
101
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
102
Important
102
Important - about the interface cable
102
Industry Canada Compliance Statement (Canada only)
103
For your safety
103
Disconnect device
103
LAN connection
103
Laser safety
103
FDA regulations
104
Important safety instructions
104
Choosing a location
106
To use the machine safely
107
Trademarks
110
B Menu and Features
111
On-screen programming
111
Menu table
111
Memory storage
111
Menu keys
112
Menu Table
113
Copy options key
124
Entering Text
125
Inserting spaces
125
Making corrections
125
Repeating letters
125
Special characters and symbols
125
C Troubleshooting and routine maintenance
126
Troubleshooting
126
Error messages
126
Checking if the machine has faxes in its memory
130
Forwarding faxes to another fax machine
130
Transferring faxes to your PC
130
Document jams
131
Document is jammed in the top of the ADF unit
131
Document is jammed under the document cover
131
Document is jammed at the output tray
131
Paper jams
132
Paper Jam A1 / Paper Jam A2
133
Paper Jam B
134
Paper Jam C
135
If you are having difficulty with your machine
136
Improving the print quality
141
Setting Dial Tone Detection
145
Compatibility
145
Routine maintenance
145
Cleaning the outside of the machine
146
Clean the outside of the machine as follows:
146
Cleaning the scanner glass
147
Cleaning to prevent paper jams
147
Cleaning the laser glass
149
Replacing the consumable items
151
Toner cartridges
153
Toner nearly empty message
153
Toner empty message
154
Replacing a toner cartridge
154
How to replace a toner cartridge
155
Waste toner pack
156
Waste toner pack full message
156
Replacing the waste toner pack
157
OPC belt cartridge
158
Replace OPC belt cartridge message
158
Replacing the OPC belt cartridge (OP-4CL)
158
Reset the OPC belt life counter
159
Fusing unit
160
Replace fusing unit message
160
Replacing the fusing unit
160
Reset the Fusing Unit life counter
162
Replacing the transfer belt cleaner
162
Replacing the transfer roller
164
Machine Information
165
Checking the Serial Numbers
165
Checking the Page Counters
165
Checking remaining life of parts
165
Packing and shipping the machine
166
D Optional accessories
169
Optional accessories
169
Lower tray unit (LT-27CL)
169
How to install the lower tray unit
169
Putting paper in the lower tray unit
171
SO-DIMM (Memory)
171
Installing additional memory
172
E Specifications
174
Product description
174
General
174
Print media
175
Fax
176
Copier
177
Scanner
178
Printer
179
Interfaces
179
Computer requirements
180
Consumable items
181
Replacement Parts
181
Network (LAN)
182
F Glossary
183
Index
187
Remote Retrieval Access Card
192
brother USA
195
File type: PDF
File name: 78959498_mfc-9420cn.pdf
File size: 4.87 MB
File Language: English
Pages: 195
Author: Brother
Published: 2020-10-22
Updated: 2023-09-08
Download File
Specifications
Brand:
Brother
Model: MFC-9420CN
Category:
Printer - Copier - Fax - Scanner
View in the file:
Full Specifications
See other models:
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Photos
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Table of Contents
×
USER’S GUIDE MFC-9420CN
1
Brother numbers
3
Register your product
3
FAQs (Frequently asked questions)
3
For Customer Service
3
Brother fax back system (USA only)
4
Ordering accessories and supplies
4
Notice - Disclaimer of Warranties (USA and Canada)
5
Compilation and Publication Notice
5
Brother® One Year Limited Warranty and Replacement Service (USA only)
6
Brother® One Year Limited Warranty and Replacement Service (USA only)
7
BROTHER MULTIFUNCTION CENTER/FACSIMILE MACHINE LIMITED WARRANTY (Canada only)
8
Quick Reference Guide
9
Sending Faxes
9
Storing numbers
9
Dialing operations
9
Making copies
10
Table of Contents
11
Section I General
17
1 General Information
18
Using this Guide
18
Finding information
18
Symbols used in this Guide
18
How to access the complete User’s Guide
19
To view Documentation (For Windows®)
19
How to find Scanning instructions
19
To view Documentation (For Macintosh®)
20
How to find Scanning instructions
20
Control panel overview
21
About fax machines
23
Custom features
23
Do you have Voice Mail on the phone line?
23
Why should there be problems?
23
How can you avoid possible problems?
23
Fax tones and handshake
24
ECM (Error Correction Mode)
24
2 Loading paper and documents
25
Acceptable paper and other media
25
Recommended paper
25
Type and size of paper
25
Standard paper tray
25
Optional lower tray (LT-27CL)
25
Paper capacity of the paper trays
26
Recommended paper specifications
26
Handling and using special paper
27
Envelopes
28
Labels and transparencies
30
Printable area
31
Portrait
31
Landscape
31
Loading paper and envelopes
32
To load paper or other media in the paper tray
32
Loading documents
34
Using the ADF (automatic document feeder)
34
Using the scanner glass
35
3 Setup
36
Date and Time
36
Automatic Daylight Savings Time
36
Station ID
37
LCD Contrast
38
Phone line settings
38
Tone and Pulse dialing mode
38
Roll over phone lines
38
Two-line phone system
38
Converting telephone wall outlets
39
Installing machine, external two-line TAD and two-line telephone
39
Multi-line connections (PBX)
40
If you are installing the machine to work with a PBX
40
Connecting an external or extension telephone
40
Connecting an external telephone answering device (TAD)
40
Sequence
40
Connections
41
Recording outgoing message (OGM) on an external TAD
42
Ecology features
42
Toner Save
42
Sleep Time
43
Mode Timer
43
Paper settings
44
Paper Type
44
Paper Size
44
Volume Settings
45
Ring Volume
45
Beeper Volume
45
Speaker Volume
45
4 Security features
46
Setting Lock
46
Setting up the password
46
Changing the Setting Lock password
47
Turning Setting Lock on
47
Turning Setting Lock off
47
Memory Security
48
Setting up the password
48
Changing the Memory Security password
49
Turning Memory Security on
49
Turning Memory Security off
49
Section II Fax & Telephone
50
5 Sending a fax
51
How to Fax
51
Entering Fax mode
51
Sending a fax from the ADF
51
Sending a fax from the scanner glass
51
Color fax transmission
52
Canceling a fax in progress
52
Dual Access (Black & White only)
52
Sending a fax manually
53
Manual transmission
53
Sending a fax at the end of a conversation
53
Out of Memory message
53
Broadcasting (Black & White only)
54
To stop a broadcast in progress
54
Additional Sending Operations
55
Sending faxes using multiple settings
55
Contrast
55
Changing fax Resolution
55
Real Time Transmission
56
Sending in real time for all faxes
56
Sending in real time for the next fax only
57
Overseas Mode
57
Delayed Faxing (Black & White only)
58
Delayed Batch Transmission (Black & White only)
58
Checking job status and canceling a waiting job
59
Composing the electronic Cover Page (Black & White only)
59
Composing your own comments
60
Cover page for the next fax only
60
Send a cover page for all faxes
60
Using a printed cover page
61
6 Receiving a fax
62
Receive Mode
62
To select or change your Receive Mode
63
Fax Receive Settings
63
Ring Delay
63
F/T Ring Time (Fax/Tel mode only)
64
Tray Use for Fax mode
64
Printing a reduced incoming fax (Auto Reduction)
65
Receiving a fax at the end of a conversation
65
Changing the remote codes
66
Easy Receive
66
Printing a fax from the memory
67
Setting the Print Density
67
Operation from extension telephones
67
Using a cordless external handset
67
For Fax/Tel mode only
68
Using the remote codes
68
7 Dialing and phone options
69
How to dial
69
Manual dialing
69
One-Touch Dialing
69
Speed-Dialing
69
Search
70
Fax Redial
70
Storing numbers
71
Storing a Pause
71
Storing One-Touch Dial numbers
71
Storing Speed-Dial numbers
72
Changing One-Touch and Speed-Dial numbers
72
Setting up Groups for Broadcasting
73
Access codes and credit card numbers
74
Tone or Pulse
74
Phone line services
74
Distinctive Ring
74
What does your telephone company’s ‘Distinctive Ring’ do?
74
What does Brother’s ‘Distinctive Ring’ do?
75
Do you have Voice Mail?
75
Before you choose the ring pattern to register
75
Registering the Distinctive Ring pattern
76
Turning off Distinctive Ring
76
Caller ID
76
Viewing Caller ID List
77
Printing Caller ID List
77
8 Remote Fax Options (Black & White only)
78
Fax Forwarding
78
Programming your pager number
79
Fax Storage
79
PC Fax Receive
80
Changing Remote Fax Options
81
Turning off Remote Fax Options
81
Remote Retrieval
82
Setting the Remote Access Code
82
Using your Remote Access Code
82
Remote commands
83
Retrieving fax messages
84
Changing the Fax Forwarding number
84
9 Printing reports
85
Fax reports
85
Transmission Verification Report
85
Fax Journal (Activity report)
85
Additional reports
86
How to print a report
86
10 Polling
87
Polling Operation
87
Polling Receive
87
Set up to receive polling
87
Sequential Polling
87
To stop a sequential polling in progress
87
Polled Transmit
88
Setup for Polled Transmit (Black & White only)
88
Section III Copy
89
11 Making copies
90
How to copy
90
Entering Copy mode
90
Printable Area
90
Making a single copy
90
Making multiple copies
91
Tray Use for Copy mode
91
Cancel copying
91
Copy options
92
Increasing copy quality
92
Enlarging or reducing the image copied
93
Making N in 1 copies or a poster (page layout)
94
Sorting copies using the ADF
96
Adjusting Brightness, Contrast and Color
96
Brightness
96
Contrast
97
Color saturation
97
Out of Memory message
98
Legal limitations
98
Section IV Software and Network Features
99
Section V Appendixes
100
A Important information
101
Standard telephone and FCC Notices These notices are in effect on models sold and used in the United States only.
101
Federal Communications Commission (FCC) Declaration of Conformity (USA only)
102
Important
102
Important - about the interface cable
102
Industry Canada Compliance Statement (Canada only)
103
For your safety
103
Disconnect device
103
LAN connection
103
Laser safety
103
FDA regulations
104
Important safety instructions
104
Choosing a location
106
To use the machine safely
107
Trademarks
110
B Menu and Features
111
On-screen programming
111
Menu table
111
Memory storage
111
Menu keys
112
Menu Table
113
Copy options key
124
Entering Text
125
Inserting spaces
125
Making corrections
125
Repeating letters
125
Special characters and symbols
125
C Troubleshooting and routine maintenance
126
Troubleshooting
126
Error messages
126
Checking if the machine has faxes in its memory
130
Forwarding faxes to another fax machine
130
Transferring faxes to your PC
130
Document jams
131
Document is jammed in the top of the ADF unit
131
Document is jammed under the document cover
131
Document is jammed at the output tray
131
Paper jams
132
Paper Jam A1 / Paper Jam A2
133
Paper Jam B
134
Paper Jam C
135
If you are having difficulty with your machine
136
Improving the print quality
141
Setting Dial Tone Detection
145
Compatibility
145
Routine maintenance
145
Cleaning the outside of the machine
146
Clean the outside of the machine as follows:
146
Cleaning the scanner glass
147
Cleaning to prevent paper jams
147
Cleaning the laser glass
149
Replacing the consumable items
151
Toner cartridges
153
Toner nearly empty message
153
Toner empty message
154
Replacing a toner cartridge
154
How to replace a toner cartridge
155
Waste toner pack
156
Waste toner pack full message
156
Replacing the waste toner pack
157
OPC belt cartridge
158
Replace OPC belt cartridge message
158
Replacing the OPC belt cartridge (OP-4CL)
158
Reset the OPC belt life counter
159
Fusing unit
160
Replace fusing unit message
160
Replacing the fusing unit
160
Reset the Fusing Unit life counter
162
Replacing the transfer belt cleaner
162
Replacing the transfer roller
164
Machine Information
165
Checking the Serial Numbers
165
Checking the Page Counters
165
Checking remaining life of parts
165
Packing and shipping the machine
166
D Optional accessories
169
Optional accessories
169
Lower tray unit (LT-27CL)
169
How to install the lower tray unit
169
Putting paper in the lower tray unit
171
SO-DIMM (Memory)
171
Installing additional memory
172
E Specifications
174
Product description
174
General
174
Print media
175
Fax
176
Copier
177
Scanner
178
Printer
179
Interfaces
179
Computer requirements
180
Consumable items
181
Replacement Parts
181
Network (LAN)
182
F Glossary
183
Index
187
Remote Retrieval Access Card
192
brother USA
195
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