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Requirements for using Face recognition
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Be sure to use Face recognition within recommended distances:
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TV Camera (Sold Separately): between 1.5m and 4m
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The actual recognition range may differ with the camera angle and other factors.
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The appropriate ambient brightness is 50 to 500 lux. (100 Lux: Bathroom, 400 Lux: Living Room)
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Face recognition can recognise up to 5 different users at a time.
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The TV may have difficulty recognising twins and people with similar faces as two different
individuals.
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Note the following when using Face Recognition:
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Do not cover your face with a hat, a pair of sunglasses, or your hair.
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Your entire face must be visible to the camera. Avoid shadows over your face. Shadows
prevent the camera from recognising faces accurately.
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Keep your expression as neutral as possible. In addition, keep your mouth closed and as
neutral as possible.
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When you log into your Samsung account, your facial expression must be the same as the
facial expression you had when you registered.
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