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The problem Try this!
The picture is
distorted.
The compression of video content may cause picture distortions, especially in fast
moving pictures from sports programmes and action movies.
A weak or bad quality signal can cause picture distortions. This is not an issue
with the TV.
Mobile phones used close to the TV (within 1m) may cause noise in analogue and
digital channels.
The colour is wrong or
missing.
If you’re using a Component connection, make sure that the Component cables are
connected to the correct jacks. Incorrect or loose connections may cause colour
problems or a blank screen.
The colour is poor
or the picture is not
bright enough.
Go to the Picture menu and then adjust the Picture Mode, Brightness, Sharpness,
and Colour settings.
See if Energy Saving ((MENU/123)
MENU System Eco Solution Energy
Saving) has been enabled.
Try resetting the picture. ((MENU/123) MENU Picture Reset Picture)
There is a dotted line
on the edge of the
screen.
Change Picture Size to 16:9.
Change the cable/satellite box resolution.
The picture is black
and white.
If you are using AV composite input, connect the video cable (yellow) to the TV's
green component jack.
"
If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact
Samsung’s Call Centre for assistance.
"
If the test picture is displayed properly, there may be a problem with an external device. Please check the
connections.
"
If the problem persists, check the signal strength or refer to the external device’s user manual.
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