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Support Code List
The support code appears on the computer screen when an error occurs.
"Support Code" means the error number and appears with an error message.
When an error occurs, check the support code displayed on the computer screen and take the appropriate
action.
Support Code Appears on the Computer Screen
• 1000 to 1ZZZ
1000 1200 1300 1401 1403 1405
1410 1411 1600 1660 1681 1687
1688 1689 1700 1701 1810
• 2000 to 2ZZZ
2100 2101 2103 2500
• 4000 to 4ZZZ
4103
• 5000 to 5ZZZ
5100 5200 5400 5700 5B00 5B01
5C00
• 6000 to 6ZZZ
6000 6500 6800 6801 6900 6901
6902 6910 6911 6930 6931 6932
6933 6940 6941 6942 6943 6944
6945 6946 6A00
• A000 to ZZZZ
A000 A100 B201 B202 B203 B204
About the support code for paper jam, you can also refer to Support Code List (When Paper Is Jammed).
479
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