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Troubleshooting
English 63
Code Action
4C2
Laundry needs protection because the water being supplied is
too hot.
• Make sure the cold and hot water taps are properly
connected.
• Power off and power the machine on after 2-3 minutes, and
then try again.
5C
Check the drain system.
• Make sure the drain lter is not clogged.
• If the drain lter is clogged, clean the lter and restart the
machine.
HC
Check the washing heater.
• Power off the machine and contact a local Samsung service
centre.
HC2
Check the drying heater.
• Power off and power the machine on after 2-3 minutes, and
then try again.
UB
Check the spinning process.
• The load may not be balanced inside the drum. Check the
drum and make sure the load is balanced.
• Press START/PAUSE to resume operation, or power off and
power the machine on after 2-3 minutes, and then try again.
8C, 8C1, 8C2
Check the MEMS sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
OC
Water may overow.
• Close the water valve and call for service.
3C
Check the motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
AC6
Check the PBA communication status.
• Power off and power the machine on after 2-3 minutes, and
then try again.
DDC
The Add Door is open.
• Close the Add Door and press START/PAUSE to resume
operation.
WD16J9845KG_DC68-03474E-01-EN.indd 63 2016/3/3 14:35:41
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