Washing Machine
User manual
WD16J9*****
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Content
English2
Contents
Safety information 4
What you need to know about the safety instructions 4
Important safety symbols 4
Important safety precautions 5
To minimize the risk of re in a tumble dryer, the following should b observed 8
Critical installation warnings 10
Installation cautions 11
Critical usage warnings 11
Usage cautions 13
Critical cleaning warnings 16
Installation 17
What’s included 17
Installation requirements 19
Step-by-step installation 21
Before you start 30
Initial settings 30
Laundry guidelines 32
Detergent drawer guidelines 34
Operations 36
User interface 36
Simple steps to start 40
Cycle selection 41
Special features 45
Settings 47
Samsung Smart Home app 50
Maintenance 53
Drum Clean 53
Emergency drain 54
Recovery from freezing 60
Care against an extended time of disuse 60
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Content
English 3
Troubleshooting 61
Checkpoints 61
Information codes 62
Specications 65
Fabric care chart 65
Protecting the environment 66
Specication sheet 67
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Safety information
English4
Safety information
Congratulations on your new Samsung washing machine. This manual contains important
information on the installation, use and care of your appliance. Please take some time to
read this manual to take full advantage of your washing machine’s many benets and
features.
What you need to know about the safety instructions
Please read this manual thoroughly to ensure that you know how to safely and efciently
operate the extensive features and functions of your new appliance. Please store the
manual in a safe location close to the appliance for future reference. Use this appliance
only for its intended purpose as described in this instruction manual.
Warnings and Important Safety Instructions in this manual do not cover all possible
conditions and situations that may occur. It is your responsibility to use common sense,
caution and care when installing, maintaining and operating your washing machine.
Because the following operating instructions cover various models, the characteristics of
your washing machine may differ slightly from those described in this manual and not
all warning signs may be applicable. If you have any questions or concerns, contact your
nearest service centre or nd help and information online at www.samsung.com.
Important safety symbols
What the icons and signs in this user manual mean:
WARNING
Hazards or unsafe practices that may result in severe personal injury, death and/or
property damage.
CAUTION
Hazards or unsafe practices that may result in personal injury and/or property damage.
NOTE
Indicates that a risk of personal injury or material damage exists.
Read the instructions
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Safety information
English 5
These warning signs are here to prevent injury to yourself and others. Please follow them
explicitly.
Please follow them explicitly.
After reading this manual, store it in a safe place for future reference.
Read all instructions before using the appliance.
As with any equipment that uses electricity and moving parts, potential hazards exist.
To safely operate this appliance, familiarize yourself with its operation and exercise care
when using it.
Important safety precautions
WARNING
To reduce the risk of re, electric shock, or injury to persons
when using your appliance, follow basic precautions, including the
following:
1. This appliance is not intended for use by persons (including
children) with reduced physical, sensory or mental capabilities, or
lack of experience and knowledge, unless they have been given
supervision or instruction concerning use of the appliance by a
person responsible for their safety.
2. For use in Europe: This appliance can be used by children aged
from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and
knowledge if they have been given supervision or instruction
concerning use of the appliance in a safe way and understand
the hazards involved. Children shall not play with the appliance.
Cleaning and user maintenance shall not be made by children
without supervision.
3. Children should be supervised to ensure that they do not play
with the appliance.
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Safety information
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4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualied persons in
order to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and
that old hose-sets should not be reused.
6. For appliances with ventilation openings in the base, that a carpet
must not obstruct the openings;
7. For use in Europe: Children of less than 3 years should be kept
away unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting
of the thermal cut-out, this appliance must not be supplied
through an external switching device, such as a timer, or
connected to a circuit that is regularly switched on and off by the
utility.
9. The tumble dryer is not to be used if industrial chemicals have
been used for cleaning.
10. The lint trap has to be cleaned frequently, if applicable.
11. Lint must not to be allowed to accumulate around the tumble
dryer. (not applicable for appliances intended to be vented to the
exterior of the building)
12. Adequate ventilation has to be provided to avoid the back ow
of gases into the room from appliances burning other fuels,
including open res.
13. Do not dry unwashed items in the tumble dryer.
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14. Items that have been soiled with substances such as cooking oil,
acetone, alcohol, petrol, kerosene, spot removers, turpentine,
waxes and wax removers should be washed in hot water with
an extra amount of detergent before being dried in the tumble
dryer.
15. Items such as foam rubber (latex foam), shower caps, waterproof
textiles, rubber backed articles and clothes or pillows tted with
foam rubber pads should not be dried in the tumble dryer.
16. Fabric softeners, or similar products, should be used as specied
by the fabric softener instructions.
17. The nal part of a tumble dryer cycle occurs without heat (cool
down cycle) to ensure that the items are left at a temperature
that ensures that the items will not be damaged.
18. Remove all objects from pockets such as lighters and matches.
19. WARNING: Never stop a tumble dryer before the end of the
drying cycle unless all items are quickly removed and spread out
so that the heat is dissipated.
20. Exhaust air must not be discharged into a ue which is used for
exhausting fumes from appliances burning gas or other fuels.
21. The appliance must not be installed behind a lockable door, a
sliding door or a door with a hinge on the opposite side to that of
the tumble dryer, in such a way that a full opening of the tumble
dryer door is restricted.
22. WARNING: The appliance must not be supplied through an
external switching device, such as a timer, or connected to a
circuit that is regularly switched on and off by a utility.
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To minimize the risk of re in a tumble dryer, the following should b
observed
CAUTION
Items that have been spotted or soaked with vegetable or cooking oil constitute a
re hazard and should not be placed in a tumble dryer. Oil-affected items can ignit
spontaneously, especially when exposed to heat sources such as in a tumble dryer. The
items become warm, causing an oxidation reaction in the oil. Oxidation creates heat. If
the heat cannot escape, the items can become hot enough to catch re. Piling, stackin
or storing oil-affected items can prevent heat from escaping and so create a re hazard
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been
contaminated by hair care products be placed in a tumble dryer they should rst b
washed in hot water with extra detergent – this will reduce, but not eliminate, the hazard.
The ‘cool down’ cycle of tumble dryers should be used to reduce the temperature of the
items. They should not be removed from the tumble dryer or piled or stacked while hot.
Items that have been previously cleaned in, washed in, soaked in or spotted with petrol/
gasoline, dry-cleaning solvents or other ammable or explosive substances should no
be placed in a tumble dryer. Highly ammable substances commonly used in domesti
environments include acetone, denatured alcohol, petrol/gasoline, kerosene, spot
removers(some brands), turpentine, waxes and wax removers.
Items containing foam rubber(also known as latex foam) or similarly textured rubber. Like
materials should not be dried in a tumble dryer on a heat setting. Foam rubber materials
can, when heated, produce re by spontaneous combustion
Fabric softeners or similar products should not be used in a tumble dryer to eliminate
the effects of static electricity unless this practice is specically recommended by th
manufacturer of the fabric softener or product.
Undergarments that contain metal reinforcements should not be placed in a tumble dryer.
Damage to the tumble dryer can result if metal reinforcements come loose during drying.
When available a drying rack could be used for such items.
Plastic articles such as shower caps or babies’ waterproof napkin covers should not be
placed in a tumble dryer.
Rubber-backed articles, clothes tted with foam rubber pads, pillows, galoshes an rubber-
coated tennis shoes should not be placed in a tumble dryer.
Do not dry unwashed items in the tumble dryer(or washing machine drying mode,etc).
Items that have been soiled with substances such as cooking oil, acetone, alcohol, petrol,
Kerosene, spot removers, turpentine, waxes and wax removers should be washed in hot
water with an extra amount of detergent before being dried in the tumble dryer.
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Items such as foam rubber(latex foam), shower caps, waterproof textiles, rubber backed
articles and clothes or pillows tted with foam rubber pads should not be dried in th
tumble dryer.
Fabric softeners, or similar products, should be used as specied by the fabric softene
instructions.
The nal part of a tumble dryer cycle occurs without heat(cool down cycle) to ensure tha
the items are left at a temperature that ensures that the items will not be damaged.
Oil-affected items can ignite spontaneously, especially when exposed to heat sources
such as in a tumble dryer. The items become warm, causing an oxidation reaction in the
oil. Oxidation creates heat. If the heat cannot escape, the items can become hot enough to
catch re. Piling, stacking or storing oil-affected items can prevent heat from escapin and
so create a re hazard
If it is unavoidable that fabrics that contain vegetable or cooking oil or have been
contaminated by hair care products be placed in a tumble dryer they should rst b
washed in hot water with extra detergent - this will reduce, but not eliminate, the hazard.
Never stop a tumble dryer before the end of the drying cycle unless all items are quickly
removed and spread out so that the heat is dissipated.
Remove all objects from pockets such as lighters and matches.
The tumble dryer(or washing machine drying mode, etc) is not to be used if industrial
chemicals have been used for cleaning.
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Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualied technician or service
company.
• Failure to do so may result in electric shock, re, an explosion, problems with the
product, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord into a wall socket that meets local electrical specications. Use the
socket for this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power
cord may result in electric shock or re.
• Ensure that the power voltage, frequency, and current are the same as those of the
product specications. Failure to do so may result in electric shock or re. Plug the
power plug into the wall socket rmly.
Remove all foreign substances such as dust or water from the power plug terminals and
contact points using a dry cloth on a regular basis.
• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or re.
• Plug the power plug into the wall socket so that the cord is running towards the oor.
If you plug the power plug into the socket in the opposite direction, the electric wires
within the cable may be damaged and this may result in electric shock or re.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate. When the appliance, power plug
or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, re, an explosion, or problems with the product.
• Never plug the power cord into a socket that is not grounded correctly and make sure
that it is in accordance with local and national regulations.
Do not install this appliance near a heater or any inammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to
direct sunlight or water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
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Do not install this appliance in a location where gas may leak.
• This may result in electric shock or re.
Do not use an electric transformer.
• This may result in electric shock or re.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or re.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord,
insert the power cord between objects, or push the power cord into the space behind the
appliance.
• This may result in electric shock or re.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or re.
This appliance should be positioned so that the power plug, the water supply taps, and the
drain pipes are accessible.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or re due to electric leakage.
Install your appliance on a solid, level oor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with
the product.
Critical usage warnings
WARNING
If the appliance is ooded, turn off the water & power supplies immediately and contact
your nearest service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
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If the appliance generates a strange noise, a burning smell, or smoke, unplug the power
plug immediately and contact your nearest service centre.
• Failure to do so may result in electric shock or re.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately
without touching the power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or re.
Do not let children play in or on the washing machine. In addition, when disposing of the
appliance, remove the washing machine door lever.
• If trapped inside the product, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the
washing machine before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol
or other inammable or explosive substances.
• This may result in electric shock, re, or an explosion.
Do not open the washing machine door by force while it is operating (high-temperature
washing/drying/spinning).
• Water owing out of the washing machine may result in burns or cause the oor to be
slippery. This may result in injury.
• Opening the door by force may result in damage to the product or injury.
Do not insert your hand under the washing machine while an operation is in progress.
• This may result in injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power plug while an operation is in
progress.
• Plugging the power plug into the wall socket again may cause a spark and result in
electric shock or re.
Do not let children or the inrm use this washing machine without proper supervision. Do
not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug rmly and
pull it straight out of the outlet.
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• Damage to the power cord may cause a short-circuit, re and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service
centre.
• Failure to do so may result in electric shock, re, problems with the product, or injury.
If the water supply hose comes loose from the water tap and oods the appliance, unplug
the power plug.
• Failure to do so may result in electric shock or re.
Unplug the power plug when the appliance is not being used for long periods of time or
during a thunder or lightning storm.
• Failure to do so may result in electric shock or re.
If any foreign substance enters into the appliance, unplug the power plug and contact
your nearest Samsung Customer Service.
• This may result in electric shock or re.
Do not let children (or pets) play in or on your washing machine. The washing machine
door does not open easily from the inside and children may be seriously injured if trapped
inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent,
dirt, food waste, etc., unplug the power plug and clean the washing machine using a damp,
soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
The front glass may be broken by a strong impact. Take care when using the washing
machine.
• If the glass is broken, it may result in injury.
After a water supply failure or when reconnecting the water supply hose, open the water
tap slowly.
Open the water tap slowly after a long period of non-use.
• The air pressure in the water supply hose or the water pipe may damage a product
part or result in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
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• If the washing machine is used when it is ooded because of a draining problem, it
may result in electric shock or re.
Insert the laundry into the washing machine completely so that the laundry does not get
caught in the door.
• If laundry gets caught in the door, it may result in damage to the laundry or the
washing machine, or result in a water leak.
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign
substance (e.g. waste, thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may
cause a water leak.
Open the water tap and check if the water supply hose connector is rmly tightened and
that there is no water leak before using the product.
• If the screws on the water supply hose connector are loose, it may result in a water
leak.
The product you have purchased is designed for domestic use only.
Using the product for business purposes qualies as a product misuse. In this case, the
product will not be covered by the standard warranty provided by Samsung and no
responsibility can be attributed to Samsung for malfunctions or damages resulting from
such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted
cigarettes, dishes, chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, re, problems with the product, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, re or problems
with the product.
Do not place objects that generate electromagnetic elds near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the
water.
• This may result in burns or injury.
Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has
a special cycle for washing these items.
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(*): Woollen bedding, rain covers, shing vests, ski pants, sleeping bags, diaper covers,
sweat suits, and bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label.
This may result in injury or damage to the washing machine, walls, oor, or clothing
due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may
come off and stick to inside the drum, and this may result in malfunction such as a
drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
• The liquid detergent guide (applicable models only) is not used for powder detergent.
Remove the guide when using powder detergent.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the
washing machine.
• This may result in damage to the washing machine, or injury and death in the case of
pets due to the abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, ngernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare
shops or massage clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long
periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to
the surface and use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry
contaminated by dry cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the
oxidation of the oil.
Do not use water from water cooling/heating devices.
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• This may result in problems with the washing machine.
Do not use natural hand-washing soap for the washing machine.
• If it hardens and accumulates inside the washing machine, it may result in problems
with the product, discolouration, rust, or bad odours.
Place socks and brassieres in a washing net and wash them with the other laundry.
Do not wash large laundry items such as bedding in the washing net.
• Failure to do so may result in injury due to abnormal vibrations.
Do not use hardened detergent.
• If it accumulates inside the washing machine, it may result in a water leak.
Make sure that the pockets of all the clothing items to be washed are empty.
• Hard, sharp objects such as coins, safety pins, nails, screws, or stones can cause
extensive damage to the appliance.
Do not wash clothing with large buckles, buttons or other heavy metal objects.
Sort the laundry by color on the basis of its colorfastness and select the recommended
cycle, water temperature and additional functions.
• This may result in discoloration or fabric damage.
Take care that children’s ngers are not caught in the door when you close it.
• Failure to do so may result in injury.
Critical cleaning warnings
WARNING
Do not clean the appliance by spraying water directly onto it.
Do not use a strong acidic cleaning agent.
Do not use benzene, thinner or alcohol to clean the appliance.
• This may result in discolouration, deformation, damage, electric shock or re.
Before cleaning or performing maintenance, unplug the appliance from the wall socket.
• Failure to do so may result in electric shock or re.
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Installation
English 17
Installation
Follow these instructions carefully to ensure proper installation of the washing machine
and to prevent accidents when doing laundry.
What’s included
Make sure all the parts are included in the product package. If you have a problem with
the washing machine or the parts, contact a local Samsung customer centre or the retailer.
01
07
06
04
05
02
03
01 Detergent drawer 02 Door 03 Add Door
04 Worktop 05 Control screen 06 Drum
07 Levelling feet
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Installation
Installation
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Spanner Bolt caps Drain hose
Hose guide Cold water hose Hot water hose
Cable tie Anti-slip pads
NOTE
• Bolt caps: The provided number (3 to 6) of bolt caps depends on the model.
• Hot water hose: Applicable models only.
• The appearance of the machine and provided accessories may differ with the model.
• If you lose an accessory and want to purchase a replacement, contact a local Samsung
customer center or the retailer.
CAUTION
• Do not reuse old water hoses, which may leak or burst, causing ooding and/or
property damage.
• Make sure the rubber washers are inserted in each coupling of the water hose.
NOTE
An adjustable wrench or 10 mm open-end wrench is required for removing the shipping
bolts.
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Installation requirements
Electrical supply and grounding
• AC 220 - 240 V / 50 Hz fuse or circuit
breaker is required.
• Use an individual branch circuit specic
to the washing machine.
To ensure proper grounding, the washing
machine comes with a power cord
featuring a three-prong grounding plug for
use in a properly installed and grounded
outlet.
Check with a qualied electrician or
service person if you are not sure about
the grounding.
Do not modify the provided plug. If it does
not t the outlet, call a qualied electrician
to install a proper outlet.
WARNING
• Do NOT use an extension cord.
• Use only the power cord that comes
with the washing machine.
• Do NOT connect the ground wire to
plastic plumbing, gas lines, or hot water
pipes.
• Improperly connected grounding
conductors may cause electric shock.
Water supply
A proper water pressure for this washing
machine is between 50 kPa and 800
kPa. Water pressure less than 50 kPa
may cause the water valve not to close
completely. Or, it may take longer to ll
the drum, causing the washing machine to
turn off. Water taps must be within 120
cm from the rear of the washing machine
so that the provided inlet hoses reach the
washing machine.
To reduce the risk of leaks:
• Make sure water taps are easily
accessible.
• Turn off the taps when the washing
machine is not in use.
• Check for any leaks at the water inlet
hose ttings on a regular basis.
CAUTION
Before using the washing machine for
the rst time, check all connections at the
water valve and taps for any leaks.
Drain
Samsung recommends a standpipe in
height of 60-90 cm. The drain hose must
be connected through the hose clip to the
standpipe, and the standpipe must fully
cover the drain hose.
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Installation
Installation
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Flooring
For best performance, the washing
machine must be installed on a solid oor.
Wood oors may need to be reinforced
to minimize vibration and/or unbalanced
loads. Carpeting and soft tile surfaces are
not a good resistance to vibrations and
may cause the washing machine to move
slightly during the spin cycle.
CAUTION
Do NOT install the washing machine on a
platform or a poorly supported structure.
Water temperature
Do not install the washing machine in
areas where water may freeze as the
washing machine always retains some
water in its water valves, pumps, and/or
hoses. Frozen water left in the connection
parts may cause damage to belts, the
pump, and other components of the
washing machine.
Alcove installation
Minimum clearance for stable operation:
Sides 25 mm
Top 25 mm
Rear 50 mm
Front 550 mm
If both the washing machine and a dryer
are installed in the same location, the front
of the alcove must have at least a 550 mm
unobstructed air opening. Your washing
machine alone does not require a specic
air opening.
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Installation
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Step-by-step installation
STEP 1 Select a location
Location requirements:
• Solid, level surface without carpeting or ooring that may obstruct ventilation
• Away from direct sunlight
• Adequate room for ventilation and wiring
• The ambient temperature is always higher than the freezing point (0 ˚C)
• Away from a heat source
STEP 2 Remove the shipping bolts
Unpack the product package and remove
all shipping bolts.
1. Loosen all shipping bolts on the rear of
the machine using the supplied spanner.
2. Fill the holes with the supplied plastic
bolt caps.
Keep the shipping bolts for future use.
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Installation
Installation
English22
3. Close all plastic bolt caps on the rear of
the washing machine.
WARNING
Packaging materials can be dangerous to children. Dispose all packaging material (plastic
bags, polystyrene, etc.) out of children’s reach.
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Installation
English 23
STEP 3 Adjust the levelling feet
1. Gently slide the washing machine into
position. Excessive force may damage
the levelling feet.
2. Level the washing machine by manually
adjusting the levelling feet. The
levelling feet can be loosened using the
provided spanner.
3. When levelling is complete, tighten the
nuts using a screwdriver as shown.
NOTE
An adjustable wrench or 17 mm open-end
wrench is required to loosen or tighten the
leveling feet.
NOTE
When installing the washing machine, ensure that the power plug, water supply, and drain
hoses are easily accessible.
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Installation
Installation
English24
STEP 4 Connect the water hose
The provided hose adaptor may differ with the model. This step guides you through
connecting the connector-type adaptor. If you are provided with the screw-type adaptor,
go to 7.
A
B
Connect the water hose to the water tap.
1. Remove the adaptor (A) from the water
hose (B).
2. Use a Philips screwdriver to loosen four
screws on the adaptor.
C
3. Hold the adaptor and turn part (C) in
the arrow direction to loosen it by 5
mm (*).
C
4. Insert the adaptor into the water tap,
and tighten the screws while lifting up
the adaptor.
5. Turn part (C) in the arrow direction to
tighten it.
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Installation
English 25
E
6. While holding down part (E), connect
the water hose to the adaptor. Then,
release part (E). The hose ts into the
adaptor with a clicking sound.
7. If you are using a screw type of water
tap, use the provided screw-type
adaptor to connect to the water tap as
shown.
8. Connect the other end of the water
hose to the inlet valve on the back of
the washing machine. Turn the hose
clockwise to tighten.
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Installation
Installation
English26
9. Open the water tap and check if there
are any leaks around the connection
areas. If there are water leaks, repeat
the steps above.
WARNING
If there is a water leak, stop operating the washing machine and disconnect from the
electrical supply. Then, contact a local Samsung service centre. Otherwise, this may cause
electric shock.
CAUTION
Do not stretch the water hose by force. If the hose is too short, replace the hose with a
longer, high-pressure hose.
NOTE
• After connecting the water hose to the adaptor, check if it is connected properly by
pulling the water hose downwards.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the
spacer ring before inserting the tap into the adaptor.
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Installation
English 27
For models with an additional hot water inlet:
1. Connect the red end of the hot water
hose to the hot water inlet on the back
of the machine.
2. Connect the other end of the hot water
hose to the hot water tap.
CAUTION
As the hot water temperature can only
be controlled by hot water-related cycles,
make sure to connect the hot water supply
to the hot water hose.
Aqua stop hose (applicable models only)
A
The aqua stop hose alerts users of a risk
of water leaks. It senses the water ow
and turns red on the centre indicator (A) in
case of a leak.
NOTE
The end of the aqua stop hose must
be tted to the water tap and not the
machine.
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Installation
Installation
English28
STEP 5 Connect the drain hose
A
1. Press the catches of the clamp (A) and
insert the drain hose into the clamp.
C
B
2. Insert the drain hose into the extension
hose (C) of the washing machine rmly
by pressing the catches of the clamp.
Then, release them to x the drain hose
(B).
3. Fully insert the end of the drain hose
into the drain hole.
NOTE
The drain outlet of the washing machine may be on the left or right depending on the
model.
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Installation
English 29
STEP 6 Position the drain hose
The drain hose can be positioned in the following ways.
ln a sink drain pipe
The drain pipe must be above the sink
siphon so that the end of the hose is at
least 60 cm above the oor.
ln a drain pipe
The drain pipe should be between 60 cm
and 90 cm high (*). It is advisable to use
a 65 cm high vertical pipe. Make sure the
drain hose is connected to the stand pipe
at a slant.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60
litres per minute
STEP 7 Power on
Plug the power cord into a wall socket featuring an AC 220 - 240 V / 50 Hz approved
electrical outlet protected by a fuse or circuit breaker. Then, press POWER to turn on the
washing machine.
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Before you start
English30
Before you start
When the washing machine turns on for the rst time, you must rst set the initial
settings. You can change these settings later. For more information, see the Settings
section.
Initial settings
STEP 1 Set the current time and date
1. Tap the arrow buttons to set each time
and date element. To switch between
AM and PM, slide the bar.
2. Tap Next.
STEP 2 Set the Auto Dispenser
You can set the washing machine to dispense detergent and/or fabric softener
automatically according to the selected cycle. To do this:
1. Slide Auto Detergent to On, and then
tap to set the amount and the density.
2. Slide Auto Softener to On, and then tap
to set the amount and the density.
3. Tap Next.
NOTE
By default, Auto Detergent and Auto Softener are set to On. To disable, slide the
corresponding bar to Off.
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Before you start
English 31
STEP 3 Set the Auto Update
Auto Update updates the rmware
automatically for improved performance
and/or to x known bugs through
communication with the update server.
Once the rmware is updated, some
functions of the washing machine may not
be available depending on the rmware
version.
1. To update the rmware automatically,
Slide the bar to On. The update
proceeds without notication when
updates are available.
2. Tap Close.
STEP 4 Preliminary course
To remove water that might remain after the manufacturer’s test run, it is recommended
to perform a preliminary cycle with an empty drum (i.e., with no laundry).
1. On the main screen, tap the Cycle icon to display the cycle tiles.
2. Select the Rinse + Spin cycle.
3. Tap Start.
STEP 5 Run Calibration (recommended)
Calibration Mode ensures the washing machine detects accurate weight for each load.
1. Make sure the drum is empty.
2. Tap Settings > Calibration Mode. The description screen appears.
3. Tap Start. The drum rotates clockwise and counter-clockwise for about 3 minutes.
4. When complete, “calibration complete” appears on the display and the washing
machine turns off automatically.
NOTE
To cancel this function, stop operation and turn the washing machine off.
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Before you start
Before you start
English32
Laundry guidelines
STEP 1 Sort
Sort the laundry according to these
criteria:
• Care Label: Sort the laundry into
cottons, mixed bres, synthetics, silks,
wools, and rayon.
• Colour: Separate whites from colours.
• Size: Mixing different sized items
together in the drum improves the
washing performance.
• Sensitivity: Wash delicate items
separately using an Easy Iron option for
pure, new woollen items, curtains, and
silk items. Check the labels on the items.
NOTE
Make sure to check the care label on the
clothing, and sort them accordingly before
starting the wash.
STEP 2 Empty pockets
Empty all the pockets of your laundry
items
• Metal objects such as coins, pins, and
buckles on clothing may damage other
laundry items as well as the drum.
Turn clothing with buttons and
embroideries inside out
• If trousers or jacket zippers are open
while washing, the drum may be
damaged. Zippers should be closed and
xed with a string.
• Clothing with long strings may become
entangled with other clothes. Make sure
to tie the strings before starting the
wash.
STEP 3 Use a laundry net
• Brassieres (machine washable) must be
placed in a laundry net. Metal parts of
the brassieres may break through and
tear other laundry items.
• Small, light clothing such as socks,
gloves, stockings, and handkerchiefs
may become caught around the door.
Place them inside a ne laundry net.
• Do not wash the laundry net by itself
without other laundry. This may cause
abnormal vibrations that could move
the washing machine and result in
injury.
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Before you start
English 33
STEP 4 Determine the load capacity
Do not overload the washing machine.
Overloading may cause the washing
machine to not wash properly. For the load
capacity for the type of clothing, see page
43.
NOTE
When washing bedding or bedding
covers, the wash time may be lengthened
or the spin efciency may be reduced.
For bedding or bedding covers, the
recommended maximum spin cycle speed
is 800 rpm, and the load capacity is 2.0 kg
or less.
CAUTION
If the laundry is unbalanced and the “Ub”
information code is displayed, redistribute
the load. Unbalanced laundry may reduce
the spinning performance.
STEP 5 Apply a proper detergent type
The type of detergent depends on the
type of fabric (cotton, synthetic, delicate
items, wool), colour, wash temperature,
and degree of soiling. Make sure to use
the laundry detergent that is designed for
automatic washing machines.
NOTE
• Follow the detergent manufacturer’s
recommendations based on the weight
of the laundry, the degree of soiling,
and the hardness of the water in your
local area. If you are not sure about the
water hardness, contact a local water
authority.
• Do not use detergent that tends to be
hardened or solidied. This detergent
may remain after the rinse cycle,
blocking the drain outlet.
CAUTION
When washing wool using the Wool cycle,
use only a neutral liquid detergent. If used
with the Wool cycle, powder detergent
may remain on the laundry and discolour
the laundry.
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Before you start
Before you start
English34
Detergent drawer guidelines
The washing machine provides a four-compartment dispenser: two compartments for
manual input, and the other two for auto dispensing. With Auto Detergent and Auto
Softener enabled, the washing machine dispenses an adequate amount of detergent or
fabric softener according to the selected cycle.
A
C
D
B
• Detergent (A): Use this to manually add
powder or liquid detergent for the load.
• Softener (B): Use this to manually add
fabric softener for the load.
• Auto Detergent (C): Use liquid detergent
only.
• Auto Softener (D): Use fabric softener
only.
CAUTION
• Do no open the detergent drawer while the washing machine is operating.
• Do not use the following types of detergent in the drawer:
- Tablet or capsule types
- Ball or net types
• To prevent the compartment from clogging, concentrated or highly-enriched agents
(fabric softener or detergent) must be diluted with water before being applied.
• Before moving the washing machine, make sure to empty the detergent drawer.
Contents in the drawer may spill on the oor.
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Before you start
English 35
To apply or rell the detergent or fabric softener manually
C
D
1. Slide open the detergent drawer.
2. Apply an appropriate amount of
detergent to the Auto Detergent
compartment (C).
3. If necessary, apply an appropriate
amount of fabric softener to the Auto
Softener compartment (D).
4. Slide the detergent drawer inward.
CAUTION
• Do not exceed the max line (*) marked
on the compartment.
• Make sure the dispenser drawer is
inserted completely. The washing
machine won’t start operation until the
dispenser drawer is inserted properly.
• When applying a different detergent,
make sure to clean the detergent
compartment rst.
• When using powdered detergent it is
recommended that the powder should
be dissolved in warm water to ensure
optimum cleaning results.
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Operations
English36
Operations
User interface
04 05 06 07
11
01 02
10
03 08
09
A
B
12
C
Main screen
A. Current cycle Displays the current cycle.
B. Cycle time Displays the estimated time the cycle takes to complete.
C. End time Displays the estimated time the current cycle nishes.
01 Cycle tiles Tap to display the Cycle screen.
02 Settings Tap to display the Settings screen.
03 Bubble Soak
This is a special option designed to remove stubborn dirt using
bubble. With Bubble Soak selected, laundry is thoroughly soaked
in bubble for 30 minutes.
• Add this option before starting a cycle. Once the cycle starts,
this option is not enabled.
• Availability of this option depends on the cycle.
04 Temp.
Tap to change the temperature for the current cycle.
• The temperature range depends on the cycle.
• Do not use this to change the temperature when only hot water
is supplied.
05 Rinse
Tap to change the rinse count for the current cycle.
• Set the rinse count to a max of 5, depending on the cycle.
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Operations
English 37
06 Spin
Tap to change the spinning speed for the current cycle.
• The available spinning speeds are Rinse Hold, No Spin, Low,
Medium, High, and Extra High.
• No Spin : The drum does not spin after the nal drain process.
• Rinse Hold : The nal rinse process is suspended so that the
laundry remains in the water. To unload the laundry, run a
drain or spin process.
Spin Only: Please presss Rinse+Spin, and then press “Rinse” until
“Rinse Hold” display. That is the Spin Only mode.
07 Dry Level
Tap to select a drying level for the cycle. Choose one from No Dry,
Cupboard, Extra Dry, Shirt, and Delicates.
• You can also select a time from 30 min, 60 min, 90 min, 120
min, and 150 min.
08 Options
Tap to display the Options screen.
• Bubble Wash: If disabled, the wash time increases by 10
minutes.
• Water Plus : Select this to supply additional water for the
current water level.
09 Start Tap to start the selected cycle or process.
10 My Cycle
Tap to add the current cycle conguration to the My Cycle list. You
can add up to 4 custom cycles, which will then appear as My Cycle
at the beginning of the cycle selections.
11 Delay End
You can set the end time of a cycle for your convenience. For
more information, see the Delay End section.
12 Quick Window
Tap to open the Quick Window where you can turn Child Lock
or Smart Control on or off, and adjust the volume. For more
information, see the Quick Window section.
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Operations
Operations
English38
Notication bar
Wi-Fi status Indicates the connectivity of a Wi-Fi network.
Door Lock
If this icon is on, the door is locked to prevent the door
from being opened during operation.
Add Door
If this icon is on, you can stop this operation of the
machine and put additional laundry into the drum.
Child Lock
If this icon turns to a closed lock (
), the Child Lock is
activated to prevent accidents by children or infants.
Auto Dispense
If this icon is on, Auto Dispense is enabled. Detergent
and fabric softener are applied automatically. You can
adjust the amount of detergent and fabric softener in the
Settings screen.
Smart Control
If this icon is on, the washing machine can be controlled
remotely on a mobile device.
Quick Window
The Quick Window allows you to quickly access some frequent functions as well as
statuses and notications of some other features. Tap + to open the Quick Window. To
close the Quick Window, tap X.
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Operations
English 39
Wi-Fi Displays the connectivity of a Wi-Fi network.
Door Lock
If this icon is on, the door is locked to prevent the door
from being opened during operation.
Add Door
If this icon is on, you can stop this operation of the
machine and put additional laundry into the drum.
Auto Dispense
If this icon is on, Auto Dispense is enabled. Detergent and
fabric softener are applied automatically. You can adjust
the amount and the density of detergent and fabric
softener in the Settings screen.
Drum Clean
This icon lights up when the drum needs cleaning. It is
recommended to run the Drum Clean cycle to remove
dirt and bacteria from the drum.
Clean Filter
This icon lights up when the debris lter is clogged or
needs cleaning. It is recommended to clean the debris
lter to maintain washing performance.
Child Lock
To prevent injuries to children, Child Lock locks the door
and the controls during a cycle. Slide the bar to turn
Child Lock on or off. For more information, see the Child
Lock section.
Smart Control
With Smart Control, you can control the washing machine
on your mobile device. Slide the bar to turn Smart
Control on or off.
Volume Slide the bar to the left or right to adjust the volume.
Drum Light
• Press to turn on/off the Drum Light.
• The drum light turns off automatically after 2 minutes.
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Operations
Operations
English40
Simple steps to start
1
4
2
3
1. Open the door, and then put your laundry into the drum.
2. Close the door, and then press Power to turn the washing machine on.
3. Select a cycle. The default cycle is Cotton. Tap the left or right arrows to scroll to the
desired cycle. Alternatively, tap the cycle icon (
), and then scroll through the cycles.
4. Change the cycle settings (Bubble Soak, Temp., Rinse, Spin, Dry Level) to your needs.
5. Manually apply detergent and fabric softener to the appropriate compartments. If the
Auto Dispense function is enabled, skip this step.
6. Add options (Bubble Wash, Water Plus) if necessary.
7. When done, tap Start.
NOTE
• When the cycle is complete, the machine turns off automatically with a melody.
• Some cycles support calibration so the detergent amount to apply is adjusted
automatically.
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Operations
English 41
Cycle selection
Tap the Cycle icon ( ) to display the Cycle screen. On the Cycle screen, you can scroll
through 18 available cycles to choose from. Tap the left or right arrows to scroll through
the cycles. You can also access the Last Setting and My Cycle screen.
Cycle Tap to see detailed descriptions for each cycle.
Last Setting
Tap to see the last 4 cycles used. You can select one of these
cycles for the current cycle.
My Cycle
Tap to see custom cycles that you have saved the conguration
of. You can also edit and delete these cycles.
Home Tap to go to the main screen.
Last Setting
The last setting screen displays the last 4 cycles used. You can select one of these cycles
for the current cycle.
To access the Last setting screen
1. On the Cycle Screen, tap Last Setting.
The previous 4 cycles appear.
2. To select a cycle to use, tap the desired
cycle tile.
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Operations
Operations
English42
My Cycle
The My Cycle screen displays your saved cycles. You can select one of these cycles for the
current cycle. You can also edit and delete saved cycles.
To access the My Cycle screen
1. On the Cycle screen, tap My Cycle. Your
saved cycles appear.
2. To select a cycle to use, tap the desired
cycle tile.
To delete a cycle, tap Delete in the desired
cycle tile.
To edit the name of a cycle
1. Tap Edit in the desired cycle tile.
2. Use the onscreen keyboard to edit the
name of the cycle.
3. Tap OK.
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Operations
English 43
Cycle overview
Cycle Description & Max load (kg)
Cotton
Regular wash for cottons, bed linens, table linens,
underwear, towels, or shirts. The washing time and the
rinse count are automatically adjusted according to the
load.
MAX
Energy Saving
For washing small amounts of laundry using less
energy.
“Energy Saving course, 40 °C, Rinse 3, Extra high
spin, bubble wash option OFF” is recommended for a
normally soiled cotton load.
Energy and water labelling test programme in
accordance with AS/NZS 2040.
The washing operation starts at the end of the main
wash hot ll operation.
16
Power Bubble For heavily soiled laundry. MAX
Outdoor Care
For clothing such as sports jerseys, training pants, and
other sport or active clothing.
3
Baby Care
Especially for baby clothes. This is a high-temperature
wash with extra rinses to help remove the detergent
effectively.
9
Wash & Wear
For washing and drying small amounts of laundry
quickly.
5
Night Wash For quietly washing laundry at night. 2
Quick Wash For washing small amounts of laundry quickly. 5
Wool
Specic for machine-washable wool and lingerie for
loads less than 2.0 kg.
• The Wool/Lingerie cycle features gentle cradling and
soaking to protect the wool bres from shrinkage/
distortion.
• A neutral detergent is recommended.
2
Bedding
For bed spreads, bed sheets, bedding covers, etc. For
best results, wash only 1 type of bedding and make
sure the load weighs less than 2.0 kg.
4
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Operations
Operations
English44
Cycle Description & Max load (kg)
Sanitize
For colorfast fabrics and heavily soiled laundry. This
cycle heats the supplied water up to 60 °C to remove
stains.
9
Dedorization Removes bad odors from the laundry. 1
Air Sanitize Removes bad odors and bacteria from the laundry. 1
Air Bedding Care
Deodorizes, sanitizes, and removes dust from heavy
bedding.
1
Rinse + Spin
Uses the rinse and spin processes only for the
preliminary wash, for instance.
-
Drying Uses the drying process only. 8
Drum Clean
Use this cycle to clean the drum by removing dirt and
bacteria from the drum. It is recommended to run this
cycle after every 40 washes.
-
Drying Drum Uses hot air to dry the drum after a cycle. -
Delay End
You can set the washing machine to nish the selected cycle at a specic time later.
1. Select a cycle. Then change the cycle settings if necessary.
2. Tap Delay End. Use the arrows to set the end time for the cycle.
3. Tap Delay End again to conrm your settings. To cancel, tap Cancel.
NOTE
• Once you set the Delay End time, no further changes are allowed for the current cycle.
• If you cancel Delay End, you will return to the main screen.
Use case
You want to nish a two-hour cycle 3 hours later from now. For this, you add the Delay
End option to the current cycle with the 3-hour setting, and press START/PAUSE at 2:00
p.m. Then, what happens? The washing machine starts operating at 3:00 p.m., and ends at
5:00 p.m. Provided below is the time line for this example.
Set the Delay End to 3 hours.
2:00 pm
Start
3:00 pm
End
5:00 pm
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Operations
English 45
Special features
AddWash
When the AddWash indicator is on, you can stop operation of the machine and put
additional laundry or softener into the drum. The Add Door opens by more than 130° for
easy access.
1. Press START/PAUSE to stop operation.
2. Press the upper area of the Add Door
until you hear a clicking sound to
unlock. Pull the handle of the Add Door
to open.
3. Open the Add Door and put additional
laundry or softener into the drum.
4. Push the Add Door until you hear a
clicking sound to close.
5. Press START/PAUSE to resume
operation.
NOTE
The water inside the drum will not leak
if the Add Door is closed properly. Water
drops may form around the door, but they
will not leak from inside the drum.
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Operations
Operations
English46
CAUTION
• Do not put excessive force on the Add Door. It may break.
• Do not open the Add Door if suds have formed inside the drum that rise above the
level of the Add Door.
• Do not attempt to open the Add Door while the machine is operating without rst
pressing START/PAUSE. Please note that the Add Door can be opened unintentionally
(without pressing START/PAUSE) when the wash is complete.
• Do not add an excessive load through the Add Door. Performance may be degraded.
• Do not use the lower area of the Add Door as a handle. Your ngers may be caught.
• Make sure that no laundry is caught in the Add Door.
• Keep your pets out of the washing machine, especially the Add Door.
• Do not press to open the Add Door while the drying or boiling process is running. Hot
steam may leak out of the door.
• When the Add Door closes, the door seals up and no water can leak. However, you
may encounter what appears to be water leak around the door - some residual water
remaining around the Add Door may form water drops. This is normal.
• Neither the main door or the Add Door can be opened when the water temperature
is over 50 ˚C. If the water level inside the drum is over a certain point, the main door
cannot be opened.
• If an information code of DDC appears on the display, see the Information codes
section for further actions.
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Operations
English 47
Settings
Child Lock
To prevent accidents by children or
infants, Child Lock locks all controls except
for the Power button after a cycle or
operation begins. The lock remains active
after you restart the machine.
To activate the Child Lock
1. Tap the + icon to access the Quick
Window.
2. Tap or slide the bar to turn Child Lock
on. The door is locked with the indicator
turning to a closed lock.
To deactivate the Child Lock temporarily
You can deactivate the Child Lock
temporarily for 1 minute. To do this, access
the Quick Window, and then turn Child
Lock off. The door is unlocked for 1 minute
with the blinking indicator.
To cancel the Child Lock
Follow the deactivating instructions above
to deactivate the Child Lock rst. Then tap
and hold Off for 3 seconds. The door is
unlocked with the indicator turning to an
open lock.
WARNING
Do not let children play around the
machine. They may enter the machine and
be trapped, resulting in suffocation.
CAUTION
Do not try to open the door while Child
Lock is active. Product damage may occur.
NOTE
• If you open the door 1 minute after
deactivating Child Lock, an alarm
sounds for up to 2 minutes.
• Close the door within 2 minutes,
then the door locks and Child Lock is
reactivated.
• After 2 minutes, the door does not lock
with no alarm sound.
• To add laundry after activating Child
Lock, rst deactivate Child Lock or
restart the washing machine.
• Once Child Lock is activated, the door
is rst locked and then unlocked after
5 seconds. Then, it is locked again after
10 seconds. This happens sometimes
to allow time for the user to change
settings.
Auto Dispense
The washing machine provides a two-
compartment dispenser: one for detergent,
and the other for fabric softener. The Auto
Dispense unit dispenses an appropriate
amount of detergent and fabric softener
into the drum according to the selected
cycle.
To enable the Auto Dispense
1. Tap Settings > Auto Dispense.
2. Slide the Auto Detergent bar to On, and
set the Amount and the Density.
3. Slide the Auto Softener bar to On, and
set the Amount and the Density.
4. Tap Save.
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Operations
Operations
English48
Wi-Fi
You can control the washing machine
on your smartphone through a wireless
network.
To establish a wireless connection
1. Tap Settings > Wi-Fi. The AP search
screen appears.
2. Tap or slide the bar to On. The machine
searches for available APs, which will
be listed.
3. When an AP is connected successfully, a
conrmation message appears.
4. Tap Home to return to the main screen.
NOTE
• You can set the IP address manually
for a wireless connection. Tap IP
address, and then input the necessary
information.
• Easy Connection
Easy Connection enables you to
easily congure the network settings
including the authentication procedure.
Anti-freezing
Use the Anti-freezing cycle when you
leave the house for a long period of time
or if the ambient temperature is very
low. To prevent the washing machine
from freezing, the washing machine
continuously supplies and drains water up
to 16 hours and then stops automatically.
1. Make sure the door is closed properly
and the drum is empty.
2. Tap Settings > Anti-freezing. The
description screen appears.
3. Tap Start.
NOTE
To cancel this function, stop operation and
turn the washing machine off.
Stain Guide
The Stain Guide provides you with useful
information about removing a variety of
stains.
1. Tap Settings > Stain Guide. A list of
stain types appears.
2. Tap the left or right arrows to scroll
through the stain types.
3. Tap the desired stain type for detailed
instructions.
NOTE
• To return to the previous screen, tap
Back.
• To return to the main screen, tap Home.
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Operations
English 49
Brightness
To adjust the brightness of the LCD screen,
tap Settings, and then slide the Brightness
bar to the left or right.
Volume
To adjust the volume, tap Settings, and
then slide the Volume bar to the left or
right.
Time setting
To change the date and/or time
1. Tap Settings, and then tap the down
arrow to scroll to Time setting.
2. Tap Time setting. The Time setting
screen appears.
3. On the Time setting screen, tap the
arrows to change the date and time.
4. To change between the AM and PM
elements, tap the corresponding
element.
5. Tap Save.
Update
The Update screen allows you to check
the current rmware version, turn on Auto
Update, and view the License Info.
To access the Update screen
1. Tap Settings, and then tap the down
arrow to scroll to Update.
2. Tap Update. The Update screen appears.
To update the rmware version, next to
Version, tap Update.
WARNING
Do not unplug the power cable or the
router during the update.
Auto Update updates the rmware
automatically for improved performance
and/or to x known bugs through
communication with the update server.
Once the rmware is updated, some
functions of the washing machine may not
be available depending on the rmware
version.
To turn on Auto Update
1. Next to Auto Update, tap On.
2. The Auto Update screen appears. Slide
the corresponding bar to On.
3. Tap Save.
WARNING
Do not unplug the power cable or the
router during the update.
To view the License Info
1. Next to License Info, tap OK.
2. The License Info screen appears.
3. To return to the Update screen, tap
Back.
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Operations
Operations
English50
Samsung Smart Home app
The Samsung Smart Home app enables you to access and control the washing machine on
the move.
For details about the app, visit the website specied on the last page of this manual, and
download the Quick Guide.
Installation
1. Visit Google Play Store for Android devices, or Apple App Store for iOS devices, and
search for Samsung Smart Home to select.
2. Download and install the Samsung Smart Home app on your mobile device.
NOTE
• The Samsung Smart Home app supports Android OS 4.0 (ICS) or later which is optimized
for Samsung smartphones (Galaxy S and Galaxy Note series). Some functions of this
app may work differently on other devices.
• This app supports iOS 7 or later for iPhone models.
• For enhanced performance, the UI design of this app is subject to change without
notice.
Preparation
1. To enable the app, you are required to enter your Samsung account. You will be guided
in creating a Samsung account if you don’t have one directly on the app. No other
app is necessary for this purpose.With your Samsung account, register your washing
machine to the Samsung Smart Home service.
a. Select the washing machine in the device list of the Samsung Smart Home app.
b. Enter the necessary information about the wireless AP that you use for wireless
connection.
c. Follow the onscreen instructions to congure settings for the washing machine.
d. When complete, you will see the washing machine icon on the app.
e. When complete, the washing machine is now ready for use. If the washing machine
is in the network settings, press the back button to exit the network settings. To
enable remote control, turn on Smart Control on the washing machine.
CAUTION
• Wi-Fi uncertied routers may fail to establish the connection.
• If installing the washing machine and the AP near microwave ovens or electric
hairdryers, Smart Control may not function properly due to electric interference.
• The washing machine supports only the Wi-Fi 2.4Ghz protocols.
• The surrounding environment may affect the wireless network performance.
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Operations
English 51
NOTE
• If you run the app without being logged in, you will see the Account guidance screen.
Once logged in, you can change your account settings in Settings > Account.
• Samsung smartphone users can automatically log into the app once registering their
account in Settings.
Using the Samsung Smart Home app
Key features
• Integrated control of Samsung smart appliances
Register your Samsung smart devices to the Samsung Smart Home service that you
can leverage for easy access. Select the washing machine icon on the app to access the
core features of the washing machine on the move.
• Monitor cycle selections
Keep an eye on cycle selections, remaining time and nishing alerts when the cycle is
complete.
• AddWash alarm
The AddWash alarm reminds you when to add your laundry or softener during the
wash cycle.
- To use this alarm, you must tap to activate it on the app.
• Remaining laundry alarm
If the washing machine has laundry remaining in the drum after a cycle has nished,
you can be notied of remaining laundry. Turn this alarm on, and specify an alarm
interval. The alarm stays active for up to 12 hours. If you open the door, the alarm will
be terminated and the machine turns off.
NOTE
• To use this alarm, you must tap to activate it on the app.
• The drum may rotate occasionally to prevent the laundry from becoming entangled
and creased, which consumes additional power.
Master key
• The master key consists of 4 modes: Going out, Coming home, Good night, and Good
morning.
Chat controls
• Chat between smart devices and get the information to control the device.
Home monitoring
• Use the built-in camera of your smart device to monitor the living room while on the
move.
Customer support
• Download the product manual or request for a service repair.
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Operations
Operations
English52
NOTE
Some features of this service may not be available on the washing machine.
Samsung Smart Home Washing Machine app
Control and monitor the washing machine both home and on the move.
1. Register the washing machine to the Samsung Smart Home app.
2. To enable remote control, turn on Smart Control on the washing machine.
3. Select the washing machine icon on the mobile device and tap Start.
This product is a smart washing machine that supports the
Samsung Smart Home service.
For more information, visit www.samsung.com.
NOTE
Hereby, Samsung Electronics, declares that this washing machine is in compliance with the
essential requirements and other relevant provisions of Directive 1999/5/EC. The ofcial
Declaration of conformity may be found at http://www.samsung.com, go to Support >
Search Product Support and enter the model name.
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Maintenance
English 53
Maintenance
Keep the washing machine clean to prevent deteriorated performance and to preserve its
life cycle.
Drum Clean
Perform this cycle regularly to clean the drum and to remove bacteria from it.
Press POWER to turn on the washing machine.
1. On the main screen, tap the left or right arrows to select Drum Clean. Alternatively, tap
Cycle and then select Drum Clean.
2. Tap Start.
NOTE
The water temperature for Drum Clean is set to 60 °C, which cannot be changed.
CAUTION
Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum
deteriorates the washing performance.
Drum Clean reminder
• The Drum Clean reminder appears on the main screen once every 40 washes. It is
advisable to perform the Drum Clean regularly.
• When you rst see this reminder, you can ignore the reminder (up to 6 times) by
tapping Remind later. From the 7th wash, the reminder does not appear. However, it
appears again on the second 40th wash.
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Maintenance
Maintenance
English54
Emergency drain
In case of a power failure, drain the water inside the drum before taking out the laundry.
1. Power off and unplug the washing
machine from the electrical outlet.
2. Gently press the top area of the lter
cover to open.
B
3. Put an empty, spacious container
around the cover, and stretch the
emergency drain tube to the container
while holding the tube cap (B).
C
4. Open the tube cap and let water in the
Emergency drain tube (C) ow into the
container.
5. When done, close the tube cap, and
reinsert the tube. Then, close the lter
cover.
NOTE
Use a spacious container because the
water in the drum may be more than
expected.
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Maintenance
English 55
Cleaning
Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the
washing machine.
Add Door
A
1. Open the Add Door.
2. Use a wet cloth to clean the Add Door.
- Do not use cleaning agents.
Discoloration may occur.
- Use caution when cleaning the
rubber packing and the locking
mechanism (A).
- Dust off the door area regularly.
3. Wipe up and close the Add Door until
you hear a clicking sound.
CAUTION
• Do not apply force on the Add Door. It may break.
• Do not leave the Add Door open while the machine is operating.
• Do not put heavy objects on the Add Door at any time.
• To prevent physical injury, do not touch the Add Door while the drum is rotating.
• Do not open the Add Door while the machine is operating. This may cause physical
injury.
• Do not manipulate the feature panel while the Add Door is open. This may cause
physical injury or system failure.
• Do not input objects other than laundry.
• Do not input bulky items to the drum through the Add Door.
• Do not pull out the rubber packing of the Add Door when cleaning. This may cause
damage.
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Maintenance
Maintenance
English56
Mesh lter
Clean the mesh lter of the water supply hose once or twice a year.
1. Turn off the washing machine, and
unplug the power cord.
2. Close the water tap.
3. Loosen and disconnect the water supply
hose from the back of the washing
machine. Cover the hose with a cloth to
prevent water from gushing out.
4. Use pliers to pull out the mesh lter
from the inlet valve hole.
5. Submerge the mesh lter deeply in
water so that the threaded connector is
also submerged.
6. Dry the mesh lter completely in the
shade.
7. Reinsert the mesh lter into the water
supply hose, and place the water supply
hose in the original position.
8. Open the water tap.
NOTE
If the mesh lter is clogged, an error code of “4C” appears on the screen.
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Maintenance
English 57
Pump lter
It is advisable to clean the pump lter 5 or 6 times a year to prevent its clogging. A
clogged pump lter may reduce the bubble effect.
A
1. Turn off the washing machine, and
unplug the power cord.
2. Drain the remaining water inside
the drum. See the “Emergency drain”
section.
3. Gently press the top area of the lter
cover to open.
4. Turn the pump lter knob (A) to the left,
and drain off the remaining water.
5. Clean the pump lter using soft
brushes. Make sure the drain pump
propeller inside the lter is unclogged.
6. Reinsert the pump lter, and turn the
lter knob to the right.
NOTE
• Some pump lters feature a safety knob
that is designed to prevent accidents
by children. To open the safety knob
of the pump lter, push in and turn it
anticlockwise. The spring mechanism of
the safety knob helps open the lter.
• To close the safety knob of the pump
lter, turn it clockwise. The spring
makes a rattling sound, which is normal.
NOTE
If the pump lter is clogged, an information code of “5C” appears on the screen.
CAUTION
• Make sure the lter knob is closed properly after cleaning the lter. Otherwise, this
may cause a leak.
• Make sure the lter is inserted properly after cleaning it. Otherwise, this may cause an
operational failure or a leak.
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Maintenance
Maintenance
English58
Detergent drawer
B
A
1. While holding down the release lever
(A) on the inner of the drawer, slide
open the drawer.
2. Remove the compartment cover by
holding and pulling back part (B).
C
3. Remove the Liquid softener container
(C) as shown.
4. Clean the drawer components in
owing water using a soft brush.
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Maintenance
English 59
5. Clean the drawer recess using a soft
brush.
6. Assemble the compartment cover rmly
with the detergent drawer.
7. Slide the drawer inward to close it.
NOTE
To remove remaining detergent, perform the QUICK WASH cycle with an empty drum.
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Maintenance
Maintenance
English60
Recovery from freezing
The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water supply hose.
3. Disconnect the water supply hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water supply hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it
operates normally.
Care against an extended time of disuse
Avoid leaving the washing machine unused for an extended time.
If this is the case, drain the washing machine and unplug the power cord.
1. On the main screen, select the Quick Wash cycle.
2. Empty the drum, and tap Start.
3. When the cycle is complete, close the water tap and disconnect the water supply hose.
4. Turn off the washing machine, and unplug the power cord.
5. Open the door to let air circulate through the drum.
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Troubleshooting
English 61
Troubleshooting
Checkpoints
If you encounter a problem with the washing machine, rst check the table below and try
the suggestions.
Problem Action
The washing machine
won’t start.
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water tap is open.
• Tap Start again on the main screen.
Water supply is
insufcient, or no
water is supplied.
• Open the water tap fully.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Clean the lter on the water supply hose.
The washing machine
vibrates badly or
makes noise.
• Make sure the washing machine is installed on a level oor. If
the oor is not level, use the levelling feet to adjust the level.
• Make sure that the shipping bolts are removed.
• Make sure the washing machine is not touching any other
object.
• Make sure the laundry load is balanced.
The washing machine
does not drain and/
or spin.
• Make sure the drain hose is straightened all the way to the
drain system.
• Make sure the debris lter is not clogged.
The door won’t open.
• Tap Start to stop operating the washing machine.
• The door remains locked during the cycle heating process of
the Sanitize cycle.
• It may take several seconds to disengage the locking
mechanism.
The washing machine
produces lots of
bubbles.
• Check if the Auto Detergent and Auto Softener settings are
properly specied.
• Make sure you use the recommended types of detergent as
appropriate.
I cannot apply
additional detergent.
• Check the remaining amount of detergent and fabric softener
to see if they are already up to the limit.
• Make sure the Auto Dispense function is enabled, with both
the Water Hardness and Density settings properly specied.
If a problem persists, contact a local Samsung service centre.
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Troubleshooting
Troubleshooting
English62
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code Action
1C
Check the water level sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
TC2
Check the temperature sensor on the dry air.
• Power off and power the machine on after 2-3 minutes, and
then try again.
DC
The door is open.
• Close the door and press START/PAUSE to resume operation.
DC1
Check the door switch.
• Power off and power the machine on after 2-3 minutes, and
then try again.
LC
Check for water leaks.
• Power the machine off and check the drain system for any
leak. Once the leak is solved, power the machine on after 2-3
minutes.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
FC
Check the fan motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
4C
Check the water supply line.
• Check for the connection of the water line (including water
taps).
• Power off and power the machine on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
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Troubleshooting
English 63
Code Action
4C2
Laundry needs protection because the water being supplied is
too hot.
• Make sure the cold and hot water taps are properly
connected.
• Power off and power the machine on after 2-3 minutes, and
then try again.
5C
Check the drain system.
• Make sure the drain lter is not clogged.
• If the drain lter is clogged, clean the lter and restart the
machine.
HC
Check the washing heater.
• Power off the machine and contact a local Samsung service
centre.
HC2
Check the drying heater.
• Power off and power the machine on after 2-3 minutes, and
then try again.
UB
Check the spinning process.
• The load may not be balanced inside the drum. Check the
drum and make sure the load is balanced.
• Press START/PAUSE to resume operation, or power off and
power the machine on after 2-3 minutes, and then try again.
8C, 8C1, 8C2
Check the MEMS sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
OC
Water may overow.
• Close the water valve and call for service.
3C
Check the motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
AC6
Check the PBA communication status.
• Power off and power the machine on after 2-3 minutes, and
then try again.
DDC
The Add Door is open.
• Close the Add Door and press START/PAUSE to resume
operation.
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Troubleshooting
Troubleshooting
English64
Code Action
DC3
Check the Add Door.
• Power off and power the machine on after 2-3 minutes, and
then try again
UC
Check the electronic control board.
• Check if power is supplied properly.
• If the information code continues to appear, call for serivce.
A low voltage is detected.
• Check if the power cord is plugged in properly.
• If the information code continues to appear, call for service.
For more information, see the user manual. If any of the information codes continues to
appear, contact a local Samsung service centre.
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Specications
English 65
Specications
Fabric care chart
The following symbols provide garment care directions. The care labels include four
symbols in this order: washing, bleaching, drying and ironing (and dry cleaning when
necessary). The use of symbols ensures consistency among garment manufacturers of
domestic and imported items. Follow the care label directions to maximize garment life
and reduce laundry problems.
Resistant material Do not iron
Delicate fabric
Can be dry cleaned using any
solvent
Item can be washed at 95 ˚C Dry clean
Item can be washed at 60 ˚C
Dry clean with perchloride,
lighter fuel, pure alcohol or
R113 only
Item can be washed at 40 ˚C
Dry clean with aviation fuel,
pure alcohol or R113 only
Item can be washed at 30 ˚C Do not dry clean
Hand wash only Dry at
Dry clean only Can be hung to dry
Can be bleached in cold water Dry on clothes hanger
Do not bleach Tumble dry, normal heat
Can be ironed at 200 ˚C max Tumble dry, reduced heat
Can be ironed at 150 ˚C max Do not tumble dry
Can be ironed at 100 ˚C max
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Specications
Specications
English66
Protecting the environment
• This appliance is manufactured from recyclable materials. If you decide to dispose of
this appliance, please observe local waste disposal regulations. Cut off the power cord
so that the appliance cannot be connected to a power source. Remove the door so that
animals and small children cannot get trapped inside the appliance.
• Do not exceed the detergent quantities recommended in the detergent manufacturer’s
instructions.
• Use stain removal products and bleaches before the wash cycle only when strictly
necessary.
• Save water and electricity by only washing full loads (the exact amount depends upon
the cycle used).
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Specications
English 67
Specication sheet
“ * “ Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
Type Front loading washing machine
Model name WD16J9*****
Dimensions W686 x D865 x H990 (mm)
Water pressure 50 kPa - 800 kPa
Net weight 106 kg
Wash and spin capacity 16 kg
Dry capacity 8 kg
Power
consumption
Washing
220-240 V
~
200 W
Washing and
heating
2200 W
Drying 2100 W
Spin 550 W
Pumping 30 W
Spin revolutions 1100 rpm
NOTE
The design and specications are subject to change without notice for quality
improvement purposes.
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QUESTIONS OR COMMENTS?
COUNTRY CALL OR VISIT US ONLINE AT
AUSTRALIA 1300 362 603 www.samsung.com/au/support
DC68-03474E-01
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