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Troubleshooting
Troubleshooting
English62
Information codes
If the washing machine fails to operate, you may see an information code on the screen.
Check the table below and try the suggestions.
Code Action
1C
Check the water level sensor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
TC2
Check the temperature sensor on the dry air.
• Power off and power the machine on after 2-3 minutes, and
then try again.
DC
The door is open.
• Close the door and press START/PAUSE to resume operation.
DC1
Check the door switch.
• Power off and power the machine on after 2-3 minutes, and
then try again.
LC
Check for water leaks.
• Power the machine off and check the drain system for any
leak. Once the leak is solved, power the machine on after 2-3
minutes.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
FC
Check the fan motor.
• Power off and power the machine on after 2-3 minutes, and
then try again.
4C
Check the water supply line.
• Check for the connection of the water line (including water
taps).
• Power off and power the machine on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
WD16J9845KG_DC68-03474E-01-EN.indd 62 2016/3/3 14:35:41
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