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Troubleshooting guide:
Symptom Cause and Countermeasure
Cannot play
Check if the disc was inserted correctly.
Check if the disc is scratched or dirty.
Check if there is condensation inside the player. If there is, wait until the condensation is gone (about 1 hour) before using the
player.
If there is a temperature increase error, the CD player will play correctly after it returns to the normal temperature.
If there is a mixture of music CD files (CD-DA data) and MP3/WMA files on a CD, only the music CD files (CD-DA data) will be
played.
Files with extensions other than “.MP3”, “.WMA”, “.mp3” or “.wma” cannot be played. In addition, the character codes and num-
ber of characters for folder names and file names should be in compliance with the specifications.
Check if the disc or the file is generated in an irregular format. This may occur depending on the variation or the setting of
MP3/WMA writing applications or other text editing applications.
Check if the finalization process, such as session close and disc close, is done for the disc.
Check if the disc is protected by copyright.
Poor sound quality
Check if the disc is scratched or dirty.
Bit rate may be too low.
It takes a relatively long time be-
fore the music starts playing.
If there are many folder or file levels on the MP3/WMA disc, or if it is a multisession disc, some time may be required before the
music starts playing.
Music cuts off or skips
The writing software and hardware combination might not match, or the writing speed, writing depth, writing width, etc., might not
match the specifications. Try using the slowest writing speed.
Skipping with high bit rate files Skipping may occur with large quantities of data, such as for high bit rate data.
Move immediately to the next song
when playing.
When a non-MP3/WMA file has been given an extension of “.MP3”, “.WMA”, “.mp3” or “.wma”, or when play is prohibited by
copyright protection, there will be approximately 5 seconds of no sound and then the player will skip to the next song.
The songs do not play back in the
desired order.
The playback order is the order in which the files were written by the writing software. Therefore, the files might not play in the
desired order.
4-18 Display screen, heater, air conditioner and audio systems
墌 08.7.24/Z33-D/V5.0 墍
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