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64
Touch function issues
The icons can be touched but the drawings cannot.
Use the provided product-specific pen.
Touching does not work when HDMI connection is used.
Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
a USB cable.
• HDMI IN 1 or HDMI IN 2 → TOUCH OUT on the rear of the product
• HDMI IN 3 → TOUCH OUT on the tray
I use two pens, but they do not work well.
Make sure that there is enough space between the two pens at multi-touching.
Touches break, reaction speed gets slow, and so on.
Make sure that there are no foreign substances on the screen surface.
Check whether the screen is broken.
Make sure that the product is not exposed to direct sunlight.
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