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Source window (HDMI) issue
White does not really look white.
Go to Picture and adjust the White Balance settings.
The product will turn off automatically.
Make sure the power cable is connected properly to the product and power outlet.
The screen display does not look normal.
Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.
Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.
A mobile device within a distance of one-meter radius may cause static on analog and digital
products.
The brightness and color do not look normal.
From the menu, select
¬
→ SETTINGS → Support → Reset All to try resetting the screen.
The display looks unstable and then freezes.
The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.
The screen cannot be displayed in full screen.
If the source window is set to full screen mode while in portrait orientation, a black bar appears
at both the top and bottom.
Change to landscape orientation, and then switch the Source window to full screen mode.
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