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25
TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
CUBES
PRODUCED BY
ICE MAKER ARE
TOO SMALL
•The ice dispenser is stalling while
dispensing “crushed” ice.
•Ice maker power switch in the OFF
(O) position.
•Water supply turned off or not
connected.
•Change the ice button from “crushed” to “cubed”. If
cubed ice dispenses correctly, depress the button
for“crushed” ice and begin dispensing again.
•Move the switch to the ON (I) position.
•See the “Connecting the Water Line” section.
ICE HAS BAD
TASTE OR ODOR
•The dispenser display is locked.
•New installation.
•Refrigerator or freezer doors are not
closed properly.
•Water supply turned off or not
connected.
•The water pressure is less than 40
PSI.
•Home filter or reverse osmosis
system is used.
•The dispenser is not set for water
dispensing.
•Press and hold the Lock button for 3 seconds to
unlock the control panel and dispenser.
•Flush and fill the water system.
•Water will not dispense if any of the refrigerator
doors are left open.
•See the “Connecting the Water Line” section.
•The water pressure to the home affects the flow
from the dispenser.
•This can decrease water pressure. It is
recommended not to connect the supply line to
a reverse osmosis system for optimal operation.
•The dispenser can be set for ice or water. Make
certain that the control panel is set for the proper
operation. Press the dispenser button on the
control panel to cycle through the ice and water
options.
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