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23
TROUBLESHOOTING GUIDE TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
COMPRESSOR
MOTOR SEEMS TO
RUN TOO MUCH
•The doors are not closed completely.
•The condenser coils are dirty.
•Push the doors firmly shut. If they will not shut all
the way, see Doors will not close completely below.
•This prevents air transfer and makes the motor
work harder. Clean the condenser coils. Refer to
the “Care and Cleaning” section.
DOORS WILL NOT
CLOSE
COMPLETELY
•The refrigerator is not level.
•Food packages are blocking the
door open.
•The ice bin, crisper cover, pans,
shelves, door bins or baskets are out
of position.
•The gaskets are sticking.
•The refrigerator wobbles or seems
unstable.
•The doors were removed during
product installation and not properly
replaced.
•See the “Refrigerator Installation” and “Door
Alignment” sections to level refrigerator.
•Rearrange food containers to clear door and door
shelves.
•Push bins all the way in and put crisper cover, pans,
shelves and baskets into their correct positions.
See the “Using your Refrigerator” Section.
•Clean gaskets and the surface that they touch.
Rub a thin coat of paraffin wax on the gaskets after
cleaning.
•Level the refrigerator. Refer to the “Door
Alignment” section.
• Remove and replace the doors according to the
“Removing and Replacing Refrigerator Doors”
section or call qualified service technician.
THE DOORS ARE
DIFFICULT TO
OPEN
•The gaskets are dirty or sticky.
•The door is reopened within a short
time after having been opened.
•Clean gaskets and the surfaces that they touch.
Rub a thin coat of appliance polish or kitchen wax
on the gaskets after cleaning.
•When you open the door, warmer air enters the
refrigerator. As the warm air cools, it can create a
vacuum. If the door is hard to open, wait 5 minutes
to allow the air pressure to equalize, then see if it
opens more easily.
TEMPERATURE IS
TOO WARM OR
THERE IS
INTERIOR
MOISTURE
BUILDUP
•The doors are opened often.
•The control is not set correctly for
the surrounding conditions.
•A large amount of food has just
been added to the refrigerator or
freezer.
•The food is not packaged correctly.
•The doors are not closing completely.
•The weather is humid.
•A self-defrost cycle was completed.
•The air vents are blocked. Cold air
circulates from the freezer to the
fresh food section and back again
through air vents in the wall dividing
the two sections.
•When the door is opened, warm humid air is
allowed into the refrigerator. The more the door is
opened, the faster the humidity builds up, and the
more warm air the refrigerator must cool. In order
to keep the refrigerator cool, try to get everything
you need out of the refrigerator at once, keep food
organized so it is easy to find and close the door
as soon as the food is removed.
•Refer to the “Control Panel Features”. Wait 24
hours for temperatures to stabilize or even out. If
the temperature is too cold or too warm, adjust the
setting one level at a time.
•Adding food warms the refrigerator. It can take a
few hours for the refrigerator to return to normal
temperature.
•Wrap food tightly and wipe off damp containers
prior to storing in the refrigerator to avoid moisture
accumulation. If necessary, repackage food
according to the guidelines in the “Food Storage
Guide” section.
•See “Doors will not close completely”.
•In humid weather, air carries moisture into
refrigerator when doors are opened.
•It is normal for droplets to form on the back wall
after the refrigerator self-defrosts.
•Locate air vents by using your hand to sense
airflow and move all packages that block vents
and restrict airflow. Refer to “Ensuring Proper Air
Circulation” section for the location of air vents.
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