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Troubleshooting
Getting Support
61 Getting support through Remote Management
62 Finding the contact information for service
62 Requesting service
Diagnosing TV operational issues
There Is a Problem with the Picture
63 Testing the picture
I Can't Hear the Sound Clearly
65 Testing the sound
There Is a Problem with the Broadcast
My Computer Won't Connect
The TV Won't Connect to the Internet
Anynet+ (HDMI-CEC) Isn't Working
I Have Trouble Launching/Using Apps
My File Won't Play
I Want to Reset the TV
Other Issues
Precautions and Notes
Read Before Using APPS
Read Before Using the Internet
Read Before Playing Photo, Video, or Music Files
74 Limitations on use of photo, video, and music files
75 Supported external subtitles
75 Supported internal subtitles
76 Supported image formats and resolutions
76 Supported music formats and codecs
77 Supported video codecs
Read After Installing the TV
79 Picture sizes and input signals
80 Installing an anti-theft lock
80 Read before setting up a wireless Internet connection
Read Before Connecting a Computer (Supported Resolutions)
81 IBM
81 MAC
82 VESA DMT
Supported Resolutions for Video Signals
83 CEA-861
Blocking programs based on their TV Rating
85 Blocking movies base on their Movie Rating (MPAA)
85 Blocking programs based on their Canadian English Rating
86 Blocking programs based on their Canadian French Rating
86 Blocking Programs based on their Downloadable U.S. Rating
Buttons and Functions
87 Buttons and functions available while playing multimedia
content
License
IV V
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