User Manual - Page 177

For QN85Q80TAFXZC.

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The Picture is Distorted, or No Sound Comes Out of the Sound
Bar
No TV sound from the soundbar, or distorted TV picture is usually caused by poor connections.
When the TV does not connect with an external device properly
The color and design of the TV and its accessories and the features may differ depending on the model or geographical
area.
When the picture looks distorted,
Power
Power
First disconnect and reconnect the power cables and HDMI cables on the back of your TV or the One Connect (OC)
Box, then unplug the power cord and plug it back into the wall outlet.
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