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39
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ENGLISH
ENGLISH
Troubleshooting
If the LUX™ LCD detects an internal error or a wrong connection, it will show an
error code on the display panel and will stop functioning. These codes will allow you
to identify the cause of the error and help you find the solution to the problem. If the
error persists, please call our customer service department for assistance at 1-800-
207-0806.
E1: Internal circuits have disconnected.
Self-help: Call our customers service department for assistance.
E2: The internal sensor has short-circuited or the unit is overheating.
Self-help: Try to cool the unit by turning it off and unplugging as well as
removing the cooking pot.
E3: Unit is overheating.
Self-help: Try to cool the unit by turning it off and unplugging as well as
removing the cooking pot. If the E3 message persists, the cooking
pot or heating plate may be deformed. You will need to contact
our customer service department.
E4: Pressure switch has malfunctioned.
Self-help: Check the cooking pot for warping. Check the heating plate for
any food residue.
Problem Easy Solution
The lid cannot
be opened at
the end of the
cooking cycle
• Please be advised that the lid can’t be opened until the floating
valve drops down.
• Make sure you turn the regulator to steam until all internal
pressure is released and the lid opens easily.
• If this occurs frequently, the gasket may need to be adjusted.
Steam is
escaping from
the lid
• Close the lid correctly ensuring there is no gap between lid and
base.
• Ensure the silicone gasket is clean, free from damage or cracks
and is properly inserted.
• If problem persists, call our customer service department.
Self-locking pin
does not rise
• Close the lid correctly ensuring there is no gap between lid and
base.
• Ensure the silicone gasket is clean, free from damage or cracks
and is properly inserted.
• Ensure that the self-locking pin can move freely.
• If problem persists, call our customer service department.
Cooker is not
getting to
pressure
• Ensure that the pressure regulator valve is properly placed in
its housing.
• Add more liquid/food to the bowl. There should be a minimum
of 1 cup of food and liquid in total.
• If problem persists, call our customer service department.
Timer will not
count down
• When the lid is locked, ensure the self-locking pin is properly
secured.
• Ensure that the pressure regulator valve is properly placed in
its housing.
• Add more liquid/food to the bowl. There should be a minimum
of 1 cup of food and liquid in total.
• If problem persists, call our customer service department.
Water is
collecting on the
countertop
• Ensure the cooker is on a flat, level surface and that the
condensation drip cup is installed on the side of the cooker.
• Empty the condensation drip cup.
The unit is
beeping and not
turning on
• Ensure that the lid is on the correct position. For Brown and
Sauté the lid needs to be off. If the lid is closed under these
functions the unit will beep and an icon will indicate to open the
lid. For all other functions, the lid must be closed. If the lid is
open the unit will beep and an icon will indicate to close the lid.
Floating Valve
Floating Mini Gasket
Floating valve
Insert the floating valve from the top of the lid and secure it in place with the washer from the bottom of
the lid.
Figure: Floating valve Installation
Floating Mini Gasket
Floating Valve Installation
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