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81
32L221U / 55L421U 32" 720p / 55" 1080p 60Hz LED Chromecast™ built-in TV
www.tv.toshiba.com
Video and audio
Problem Solution
Picture does not
fill the screen.
There are black
bars around the
picture.
• Change the picture size (aspect
ratio). See Adjusting the picture
size on page 60.
No picture (screen
is not lit) and no
sound.
• Press on the TV or the
remote control.
• Make sure that the Audio Only
option is set to Off. See Playing
TV audio only on page 63.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Adjust the contrast and
brightness. See Adjusting the
TV picture on page 58.
• Make sure that the power cord
is plugged into a working
outlet.
• Press INPUT and make sure that
the correct video input source is
selected. See Selecting the
video input source on page 49.
• Try another channel. The station
may be experiencing problems.
• Make sure that the incoming
signal is compatible.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 22.
• Check the closed caption
settings. Some TEXT modes can
block the screen. See Using
closed captioning on page 72.
Dark, poor, or no
picture (screen is
lit), but sound is
good.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 22.
• Adjust the brightness. See
Adjusting the TV picture on
page 58.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• The video cable(s) you are using
may be bad. Try a new set.
No color, dark
picture, or color is
not correct.
• Try another channel. The station
may be experiencing problems.
• Adjust the color settings. See
Adjusting the TV picture on
page 58.
• Make sure that the video cables
are connected correctly and
securely to your TV.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 22.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Only snow (noise)
appears on the
screen.
• Try another channel. The station
may be experiencing problems.
• Make sure that the antenna or
cable TV is connected correctly
and securely. See Connecting a
cable or satellite box on
page 18 or Connecting an
antenna or cable TV (no box) on
page 22.
• If you are using an antenna and
the signal strength is low, adjust
the antenna or use a highly
directional outdoor antenna or
set-top antenna with a built-in
amplifier.
Problem Solution
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