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Troubleshooting
English 63
Information codes
If the washer fails to operate, you may see an information code on the screen. Check the
table below and try the suggestions.
Code Action
1C
Check the water level sensor.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
DC
The door is open.
• Close the door, and then press START/PAUSE to resume operation.
DC1
Check the door switch.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
LC
Check for water leaks.
• Power the washer off, and then check the drain system for any
leaks. Once the leak issue is resolved, power the washer on after
2-3 minutes.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
4C
Check the water supply line.
• Check the connection to the water line (including water taps).
• Power off and then power the washer on after 2-3 minutes, and
then try again.
• Depending on the model, the drain system drains water
automatically. The POWER and START/PAUSE buttons may be
disabled during this process.
4C2
Laundry needs protection because the water being supplied is too
hot.
• Make sure the cold and hot water taps are properly connected.
• Power off and then power the washer on after 2-3 minutes, and
then try again.
WF45K6500AV_DC68-03665A-02_EN.indd 63 2016/8/12 14:38:17
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