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Frequently Asked Questions
78
Problem Possible cause and solution
During rinsing, no or
c
onsiderably less rins‐
ing water than usual
comes out of the main
dispenser.
No or considerably less
coffee than usual
comes out of the main
dispenser. The displays
and preparation noises
are unchanged.
The waste unit contains
considerably more "cof‐
fee water."
The main dispenser is not correctly mounted.
Mak
e sure the main dispenser has been assem‐
bled as described (see "Cleaning and care – Main
dispenser").
The cap is no longer sitting firmly on the main dis‐
penser conn
ector (see "Guide to the appliance").
Check the ca
p of the main dispenser connector.
Grease the cap with the included silicone grease.
The cap of the main dispenser connector is damaged
or missing.
Replace the cap with the pr
ovided spare part.
Lubricat
e the cap with the included silicone
grease.
The descaling program
was sta
rted uninten‐
tionally.
The descaling program cannot be stopped once the
OK b
utton has been tapped.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the longev‐
ity and functional efficiency of your coffee system.
Descale
the coffee system (see "Descaling").
Loud noises are heard
during the descaling
pr
ogram.
This is not a fault.
These no
ises occur when water is flushed through
the machine at a high pressure.
The display lights up
but the coff
ee system
does not heat up and
no drinks are made.
The Demo mode of the coffee system has been acti‐
vat
ed.
D
eactivate the Demo mode (see "Settings - Demo
mode").
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