Westinghouse WG55UX4100 55" 4K Ultra HD Android Smart TV User Manual

USER MANUAL Smart TV

PREPARATION

Remote Control

Voice Remote with Google Assistant

CONNECTING EXTERNAL DEVICES

CUSTOMIZING TV SETTINGS

Turning On/Off Your TV

Connect the power cord to the power socket after you have completed all the physical connections. At this stage, the TV will enter Standby Mode and the white LED indicator will illuminate.
In Standby Mode, press the button on the main unit or on the remote control to turn the TV on.
You can control your Android TV using the the included remote, the Android TV Remote app, or the directional controller on the back of the TV. Download the Android TV Remote App to your iOS or Android device by visiting the appropriate app store for your device.

Remote Pairing

Once you’ve connected your devices to your television and plugged it in, insert the included AAA batteries into the back of the remote and press the “power” button on the remote. Your television will start and after press and hold the button on your remote for 10 seconds you will be prompted to pair your remote with your television. Pairing your remote to your television is necessary because the remote uses Bluetooth to send most button commands and voice commands to your television.

If your television doesn’t find your remote, remove and reinsert the batteries in your remote. If your remote doesn’t pair with your TV press and hold the button on your remote for 10 seconds while your television is searching for your remote.
Once you’ve paired your remote, follow the on-screen instructions to set up your TV.

Setup Wizard

The first time you turn the TV on, it will go into the Setup Wizard after remote pairing. Press the "Navigation" buttons to highlight and select your desired mode and press "Select" to confirm.

Inputs

Press Navigation buttons on the remote control to display the Inputs menu, then use the Navigation buttons to cycle among the different inputs: Antenna/HDMI1/HDMI2/HDMI3/ Compositie/Component/Channels, then use the Navigation buttons to highlight the desired the Inputs menu and press Select to confirm.

Volume Adjustment

Press the VOL+/- buttons on the main unit or on the remote control to adjust the volume.
If you wish to switch the sound off, press and hold the VOL- button on your remote to 0.

Get The Most Out of Your Element Voice Remote With Google Assistant

Connect to the Internet and sign in with your Google account

Connect your TV to the Internet and sign in with your Google account to use voice commands with your voice remote and to enjoy thousands of movies, shows, and games from Google Play, You Tube and your favorite apps. Voice search and personalized recommendations mean more time being entertained and less time hunting for something good.

About your Element Voice Remote with Google Assistant

Simply press and hold the Voice button and speak. Release the button when you are done speaking.

You can use your voice to change channels or search for movies, TV shows, actors, directors, apps, games, and more. Simply say:

Play Stranger Things
Show me some popular action movies from 2016
You Tube
What is the weather like in New York?

ANDROID TV REMOTE CONTROL APP

Use your Android phone or tablet as a remote for your Android TV. Easily switch between d-pad and touchpad modes to navigate content and play games on your Android TV device. Tap the mic to start a voice search, or use the keyboard to input text on Android TV.

TROUBLESHOOTING

If your TV does not operate normally or cannot be turned on, please check the following troubleshooting questions. Remember also to check any other connected electronic device, such as a DVD or Blu-ray player to pinpoint the problem. If the TV still fails to operate normally, please contact technical support.

The TV does not operate properly
The TV does not respond when pressing any buttons	The TV may freeze up during use. Disconnect the power cord from the power socket for a few minutes. Reconnect the power cord and try to operate it again as usual.
TV cannot be switched on	Check that the TV is connected to the power supply. Make sure all connected AV devices are switched off before switching on your TV
The remote control does not work	Check to see if there are any objects between the TV and the remote control causing an obstruction. Ensure that you are pointing the remote control directly at the TV. Ensure that the batteries are installed with the correct polarity (+ to +, - to -). Install new batteries.
Power is suddenly turned off	Check the power of the TV. The power supply maybe interrupted. Check if the sleep timer is set. Check whether the Auto Standby is activated.
The video function does not work
No picture & no sound	Check whether the TV is switched on. Try another channel. The problem may be caused by the broadcaster.
Picture appears slowly after switching on	This is normal; the image is muted during the TV startup process. Please contact your service centre if the picture has not appeared after 5 minutes.
No or poor color or poor picture	Adjust the settings in the Picture menu. Try another channel. The problem may be caused by the broadcaster. Check if video cables are connected properly.
Horizontal/Vertical bar or picture shaking	Check for local interference such as an electrical appliance or power tool.
Poor reception on some channels	The station or cable channel may be experiencing problems; tune to another station. Station signal may be weak, reposition the antenna for better reception. Check for sources of possible interference
Lines or streaks in pictures	Check antenna (change the position of the antenna.)
No pictures when connecting HDMI	Check if the input source is HDMI1/HDMI2/HDMI3.
Pictures appear in wrong ratio	Adjust the Aspect Ratio settings in the SETUP menu or press the ASPECT button on the remote control.
The audio function does not work
Picture OK but no sound	Press the VOL +/- buttons. Sound muted? Press the MUTE button. Try another channel. The problem may be caused by the broadcaster.
No output from one of the speakers	Adjust the Balance settings in the AUDIO menu.
Unusual sound from inside the TV	A change in ambient humidity or temperature may result in an unusual noise when the TV is switched on or off and does not indicate a fault with the TV
No sound when connecting HDMI	Check if the input source is HDMI1/HDMI2/HDMI3.
Audio noise	Keep the RF coaxial cable away from the other connected cables.
Password
Lost password	Select the SET PASSWORD setting in the LOCK menu, then enter the following master password “8899”. The master password clears your previous password and allows you to enter a new password.
There is a problem in PC mode
The signal is out of range (invalid format)	Adjust the resolution, horizontal frequency, or vertical frequency
Vertical bar or stripe on background & Horizontal Noise & Incorrect position	Use Auto configures or adjust clock, phase, or H/V position
Screen color is unstable or show a single color	Check the signal cable. Reinstall the PC video card
If the WIFI connection fails or APP has connection issue, please check the following troubleshooting questions
WIFI connection fails	Check signal strength for WIFI connection, the TV may be too far away from WIFI router. Check "authentication" setting. Make sure password is entered with correct upper or lower case letters. Check if TV is connected correctly Try powering off and unplugging TV to reset TV. Try resetting the WIFI router, and also check for interference or WIFI channel problems.
Problems with video streaming	Check if internet connection is fast enough for streaming HD or 4K videos.
Netflix has connection issue	Try deactivating Netflix.

MAINTAINING

Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your TV works best in temperatures that are comfortable to you.
Storage temperatures are 32° to 122°F(0° to 50°C).
Working temperatures are 32° to 95°F(0° to 35°C).
Do not place your TV in direct sunlight or near a heat source.
Always connect your television to a power outlet with protective ground connection.
Minimum 5cm distances around the apparatus for sufficient ventilation
The ventilation should not be impeded by covering the ventilation openings with items, such as newspapers, table-cloths, curtains, etc.
No naked flame sources,such as lighted candles,should be placed on the apparatus.
Attention should be drawn to the environmental aspects of battery disposal.

Westinghouse WG55UX4100 55" 4K Ultra HD Android Smart TV

Product's Documents

PREPARATION

CONNECTING EXTERNAL DEVICES

CUSTOMIZING TV SETTINGS

TROUBLESHOOTING

MAINTAINING

SPECIFICATION

Specifications

Westinghouse WG55UX4100 Questions and Answers