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28
TROUBLESHOOTING
BEFORE CALLING FOR SERVICE
Problem Possible Causes Solutions
appears in the
timer display
appears in the
timer display
appears in the
display and a number
appears in the timer
display
flashes in the display
• Control pad was touched too
long.
• Supplied voltage to cooktop is
too low.
• Electronics fault error message.
• Power outage or initial startup.
• This message will appear if any pad except
the Timer or pads is touched for
more than 10 seconds It will also appear if
liquids or objects are spilled or left on the
controls area. To clear the error code,
remove any liquid or objects from the
controls area and press the POWER pad
to reset the cooktop.
• If the voltage of the power supplied to the
cooktop is too low, it cannot operate
properly and will show this error code. This
may be caused by reduced voltage being
supplied to the house circuit. If connections
are correct and the supplied voltage
returns to normal, the code will disappear.
• Turn the cooktop OFF; then shut off power
at the fuse or circuit breaker for about 30
seconds. Turn power back on to the
cooktop and turn the cooktop on using the
POWER pad. If the error message is still
displayed, call for service.
• When the cooktop is first turned on or after
a power outage, will blink in the
display for 90 minutes or until the POWER
pad is touched for 2 seconds.
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