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User Manual - Page 38

For JGS968KEK2CC.

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Before you call for service…
Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.
Problem Possible Causes What To Do
Burners have yellow or The combustion quality of P ,F8G;8<??HFGE4G<BAF58?BJGB78G8E@<A8<9LBHE5HEA8E
yellow-tipped flames burner flames needs to be 9?4@8F4E8ABE@4?"95HEA8E9?4@8F?BB>?<>8 A, 64??9BE
determined visually. F8EI<68&BE@4?5HEA8E9?4@8FF;BH?7?BB>?<>8B BEC,
78C8A7<A:BAG;8GLC8B9:4FLBHHF8.<G;$(:4FFB@8
L8??BJG<CC<A:BABHG8E6BA8F<FABE@4?
A–Yellow flames B–Yellow tips C–Soft blue flames
Call for service on outer cones Normal for natural
Normal for LP gas gas
Control knobs Knob isn’t pushed down. P +BGHEA9EB@G;8OFF CBF<G<BACHF;G;8>AB5<A4A7
will not turn G;8AGHEA
Burners do Plug on range is not P %4>8FHE88?86GE<64?C?H:<FC?H::87<AGB4?<I8CEBC8E?L
not light completely inserted in the :EBHA787BHG?8G
electrical outlet.
Gas supply not connected P *88G;8"AFG4??4G<BA"AFGEH6G<BAFG;4G64@8J<G;LBHE
or turned on. E4A:8
A fuse in your home may be P )8C?468G;89HF8BEE8F8GG;86<E6H<G5E84>8E
blown or the circuit breaker
tripped.
Burner parts not replaced P *88G;8Care and cleaning of the range F86G<BA
correctly.
Control Lockout feature P "9LOC ON 4CC84EF<AG;87<FC?4LG;8BI8A6BAGEB?<F
is activated ?B6>87+HEAG;<F984GHE8B99GBHF8G;8BI8A*88G;8
Control Lockout F86G<BA
Ticking sound of spark Control knob is still P +HEAG;8>AB5BHGB9G;8LITE CBF<G<BAGBG;878F<E87
igniter persists after in the LITE position. F8GG<A:
burner lights
P +HEAG;85HEA8EB994A7E8?<:;G"9G<6><A:<FFG<??
CE8F8AG64??9BEF8EI<68
Burner flames very Improper air to gas ratio. P "9E4A:8<F6BAA86G87GB$(:4F6;86>4??FG8CF
large or yellow <AG;8"AFG4??4G<BA"AFGEH6G<BAFG;4G64@8J<G;
LBHEE4A:8
Oven light does Light bulb is loose or defective. P +<:;G8ABEE8C?468G;85H?5
not work
Switch operating P 4??9BEF8EI<68
light is broken.
Oven will not work Plug on range is not completely P %4>8FHE88?86GE<64?C?H:<FC?H::87<AGB4?<I8CEBC8E?L
inserted in the electrical outlet. :EBHA787BHG?8G
A fuse in your home may be P )8C?468G;89HF8BEE8F8GG;86<E6H<G5E84>8E
blown or the circuit
breaker tripped.
Oven controls improperly set. P *88G;8Using the oven F86G<BA

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