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48 English
Troubleshooting
Troubleshooting
Information codes
OVEN
Displayed
Code
Possible cause Solution
C-d0
This code occurs if the
control key is short for
1 minute.
Clean the buttons and make sure
there is no water on/around them.
Turn off the oven and try again. If
the problem continues, contact a
local Samsung service center.
C-d1
This code occurs if the door
lock is mispositioned.
Turn both the mode and
temperature selector knobs to
OFF, and then restart the oven. If
the problem persists, disconnect
all power to the oven for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
C-F0
This code occurs if
communication between
the Main and Sub PBA is
interrupted.
C-F2
This code occurs if
communication between
the Main and Touch is
interrupted.
C-20
The oven sensor is open
when the oven is operating.
The oven sensor is short
when the oven is operating.
C-21
This code occurs if the
internal temperature rises
abnormally high.
Call for service.
Displayed
Code
Possible cause Solution
C-22
The Sub PCB sensor is open
when the oven is operating.
Turn both the mode and
temperature selector knobs to
OFF, and then restart the oven. If
the problem persists, disconnect
all power to the oven for at least
30 seconds and then reconnect
the power. If this does not solve
the problem, call for service.
The Sub PCB sensor is short
when the oven is operating.
C-23
The temp probe sensor
is short when the oven is
operating.
C-30
The PCB sensor is open
when the oven is operating.
The PCB sensor is short
when the oven is operating.
C-31
This code occurs if the
PCB temperature rises
abnormally high.
Call for service
C-A2
The cooling motor is
operating abnormally.
NX9900R_CHEF_NX36R9966PS_AA_DG68-01105A-01_EN+MES+CFR.indb 48 2019-03-08 12:33:17
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