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43TROUBLESHOOTING
ENGLISH
Problem Possible Cause Solutions
Washer is not lling
properly.
Filter clogged.
• Make sure the inlet lters on the ll valves are not
clogged. Refer to the lter cleaning instructions.
Inlet hoses may be kinked. • Check that inlet hoses are not kinked or clogged.
Energy efciency
• This is a High-Efciency (HE) washer. As a result,
the water level settings for this washer may be
different than for conventional washers.
Insufcient water supply
• Make sure that both hot and cold water faucets
are turned on all the way.
Lid or drawer is open.
• The washer will not operate if the lid or drawer is
open. Close the lid or drawer and make sure that
nothing is caught under the lid preventing it from
closing completely.
Water level is too low.
• The water will not normally cover the clothes.
The ll level is optimized for the wash motion to
achieve the best wash performance.
The drawer does
not open.
Power failure, or the power cord was
pulled out during washing.
• After providing the power again, press the Power
button on the control panel of the Main Washer or
the remote control.
Hand Wash cycle was run.
• For safety reasons, the drawer may not open
if the temperature in the tub is high. This is not
a malfunction, and the drawer will open after a
period of time.
Draining starts
when pressing
Start/Pause button.
The Start/Pause button is pressed
during washing.
• If the Start/Pause button is pressed during a
cycle, the drawer remains locked until draining is
complete for safety.
Water in the washer
does not drain or
drains slowly.
Drain hose is kinked, pinched, or
clogged.
• Make sure the drain hose is free of clogs, kinks,
etc., and is not pinched behind or under the
washer.
Washer chimes
repeatedly before
nal rinse.
This is not an error.
• This is an alert to allow the addition of liquid
fabric softener before the nal rinse.
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