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41TROUBLESHOOTING
ENGLISH
Operation
Problem Possible Cause Solutions
Water leaking
Hoses are not connected correctly.
• Check hoses and connectors for leaks, cracks
and splits.
• Check and tighten hose connections.
House drain pipes are clogged.
• The washer pumps out water very rapidly. Check
for water backing up out of the drain pipe during
drain. If water is seen coming out of the drain,
check for proper drain hose installation and check
for restrictions in the drain. Contact a plumber to
repair drain pipe.
Drain hose has come out of drain
connector or is not inserted far
enough.
• Tie drain hose to inlet hose or standpipe to
prevent it from coming out during drain. For
smaller drain pipes, insert the drain hose into the
pipe as far as the drain hose ange. For larger
drain pipes, insert the drain hose into the pipe 1-2
inches past the ange.
Load is too large for the tub.
• Reduce the load or use the Main Washer.
• Stop the washer and check the load. Make sure
the load ts loosely in the tub and the lid closes
easily.
Oversudsing of detergent.
• Oversudsing may create leaks, and may be
caused by the type and amount of detergent
used. High-Efciency detergent is the only
detergent recommended. Always reduce the
amount of detergent if the load is small or lightly
soiled, or if the water is very soft. Never use
more than the maximum amount shown in the
dispenser provided.
Water leaks every
load.
Hoses are not installed correctly.
• Check all ll and drain hose connections to
ensure that they are tight and secure.
Excessive sudsing
Too much detergent or incorrect
detergent.
• HE detergents are formulated specically for
High-Efciency washers and contain suds-
reducing agents. Only use detergent with the
High-Efciency (HE) logo.
• For detergent quantities refer to the Detergent
Use section. If sudsing or detergent residue
continue to be an issue, add an Extra Rinse.
Washer will not turn
on.
Power cord is not properly plugged
in.
• Make sure that the plug is plugged securely into a
grounded, 3-prong, 120-VAC, 60 Hz outlet.
House fuse is blown, circuit breaker
has tripped, or power outage has
occurred.
• Reset circuit breaker or replace fuse. Do not
increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualied
electrician.
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