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25
Troubleshooting
POSSIBLE PROBLEM EASY SOLUTION
Oven will not
switch "ON"
Check that the power plug is securely inserted into the outlet.
Insert the power plug into an independent outlet.
Insert the power plug into a different outlet.
Reset the circuit breaker if necessary.
I would like to have
the oven LCD default
settings back
The oven will remember the last setting used for each function unless you
remove the plug from the power outlet.
To restore the oven’s default settings for each function, remove the plug
from the power outlet. Wait 5 seconds, then plug back in.
The LCD display
light has gone out
The oven goes into standby mode if not used for 10 minutes. When in
standby mode, the LCD screen will cease to illuminate, however all function
options will still be visible.
To re-activate the oven out of standby mode, press the START/CANCEL
button on the control panel, or turn any dial. The LCD screen will re-
illuminate.
The pizza does not
cook evenly
Some large pizzas may brown unevenly in compact ovens. Open the oven
door half way through the cooking time and turn the pizza 90 degrees for
more even darkness.
The Magnetic Auto-Rack
Eject comes out too far
when I open the door
Always open the door slowly and in a controlled manner when the wire rack
is inserted into the middle rack height position to prevent the wire rack from
ejecting too quickly.
I cannot select the
FROZEN FOODS button
The FROZEN FOODS button is only selectable during the TOAST, BAGEL,
PIZZA and COOKIES functions.
Steam is coming out from
the top of the oven door
This is normal. The door is vented to release steam created from high-
moisture content foods such as frozen breads.
The heating elements
appear to be pulsing
Element IQ
accurately controls the heat inside the oven by pulsing the
power in the heating elements in short bursts. This is normal.
Water is dripping onto
counter from under door
This is normal. The condensation created from high moisture content foods
such as frozen breads will run down the inside of the door and can drip onto
the counter.
The temperature
reading on the LCD
screen doesn't match the
temperature measured
inside the oven.
To ensure the measurements are standardized, the oven temperatures have
been calibrated in the TOAST position (center of the middle rack with no
tray in place). Re-check the temperature in this position, ensuring not to
open the oven door for 10 minutes as heat will escape each time the door is
opened. Note that the ‘preheat’ alert sounds at 75% of the target temperature.
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