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PROCEDURE FOR RESOLVING DISPUTES:
ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO
THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH
BINDING ARBITRATION, AND NOT IN A COURT OF GENERAL JURISDICTION. BINDING
ARBITRATION MEANS THAT YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL
AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics
MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and each of their officers,
directors, employees, agents, beneficiaries, predecessors in interest, successors, assigns and
suppliers; references to “dispute” or “claim” shall include any dispute, claim or controversy
of any kind whatsoever (whether based in contract, tort, statute, regulation, ordinance, fraud,
misrepresentation or any other legal or equitable theory) arising out of or relating in any way to
the sale, condition or performance of the product or this Limited Warranty.
Agreement to Binding Arbitration and Class Action Waiver. You and LG agree to resolve any
claims between us only by binding arbitration on an individual basis, unless you opt out as
provided below. Any dispute between you and LG shall not be combined or consolidated with
a dispute involving any other person’s or entity’s product or claim. More specifically, without
limitation of the foregoing, any dispute between you and LG shall not under any circumstances
proceed as part of a class or representative action. Instead of arbitration, either party may bring
an individual action in small claims court, but that small claims court action may not be brought
on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a
written demand for arbitration. The arbitration will be administered by the American Arbitration
Association (AAA) and will be conducted before a single arbitrator under the AAA’s Consumer
Arbitration Rules that are in effect at the time the arbitration is initiated (referred to as the “AAA
Rules”) and under the procedures set forth in this section. The AAA Rules are available online
at www.adr.org/consumer. Send a copy of your written demand for arbitration, as well as a
copy of this provision, to the AAA in the manner described in the AAA Rules. You must also
send a copy of your written demand to LG at LG Electronics, USA, Inc.Attn: Legal Department-
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