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English 51
Troubleshooting
DRAWER
Problem Possible cause Solution
The Drawer
does not slide
smoothly or
drags.
The drawer is out of
alignment.
Fully extend the drawer and
push it all the way in. See the
page 39.
The drawer is over-loaded or
the load is unbalanced.
Reduce weight. Redistribute
drawer contents.
The Warming
drawer will not
work.
A fuse in your home may
be blown or circuit breaker
tripped.
Replace the fuse or reset the
circuit breaker.
The controls are not set
correctly.
See the chapter on using the
warming drawer on page 39.
Excessive
condensation in
the drawer.
There is liquid present in the
drawer.
Remove the liquid.
Uncovered foods. Cover food with a lid.
The temperature is set too
high.
Adjust the temperature to a
lower setting.
Food dries out
in the warming
drawer.
Moisture is escaping. Cover food with a lid.
The drawer is not fully closed. Push the drawer in until the
latch engages.
Problem Possible cause Solution
Oven racks
are difcult to
slide.
The shiny, silver-colored racks
were cleaned in a self-cleaning
cycle.
Apply a small amount of
vegetable oil to a paper towel
and wipe the edges of the
oven racks with the paper
towel.
Oven door
closes faster/
slower than
normal
The soft closing hinges
contain a damping uid that is
affected by temperature.
• This is normal. If the oven
is in a cold environment,
the door will close slower
than it will in a warmer
environment. A warmer
than normal environment,
such as when cooking,
may cause the door to
close slightly faster.
• Failure of soft closing
doesn’t imply a system
failure. However, if the
problem continues,
contact a local Samsung
service center.
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