Samsung WF45R6100AC 4.5 cu. ft. 27 Inch Front Load Washer with Steam in Champagne

User Manual Washer

Installation

Unpacking your washer

Unpack your washer and inspect it for shipping damage. Make sure you have received all the items shown on the next page. If your washer was damaged during shipping, or you do not have all of the items, contact 1-800-SAMSUNG (1-800-726-7864). To prevent personal injury or strain, wear protective gloves whenever lifting or carrying the unit.

What’s included

Make sure all the parts are included in the product package. If you have a problem with the washer or the parts, contact a local Samsung customer center or the retailer.

01 Release lever

02 Detergent drawer

03 Door

04 Drum

05 Worktop

06 Control panel

07 Power plug

08 Drain hose

09 Filter cover

10 Leveling feet

11 Pump filter

12 Emergency drain tube

Parts supplied

Parts not supplied

Tools needed for installation

Installation requirements

Electrical supply and grounding

• AC 120 V / 60 Hz fuse or circuit breaker is required.
• Use an individual branch circuit. Connect only the washer to the circuit.

To ensure proper grounding, the washer comes with a power cord featuring a three-prong grounding plug for use in a properly installed and grounded outlet. Check with a qualified electrician or service person if you are not sure about the grounding.

Do not modify the provided plug. If it does not fit the outlet, call a qualified electrician to install a proper outlet.

Water supply

Proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.

To reduce the risk of leaks:

• Make sure water taps are easily accessible.
• Turn off the taps when the washer is not in use.
• Check for any leaks at the water inlet hose fittings on a regular basis.

Drain

Samsung recommends a standpipe 18 in. (460 mm) high. The drain hose must be connected through the hose clip to the standpipe, and the standpipe must fully cover the drain hose.

Flooring

For best performance, the washer must be installed on a solid floor. Wood floors may need to be reinforced to minimize vibration and/or unbalanced loads. Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle.

Water temperature

Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves, pumps, and/or hoses. Frozen water can cause damage to belts, the pump, and other components of the washer.

Dimensions

Clearance requirement

This clearance requirement is applicable for washers only.

NOTE

• For dryer’s clearance requirement, see the dryer’s user manual.
• If the washer and dryer have different clearance requirements, use the one with the larger value.

Alcove or closet installations Minimum clearance for stable operation:

If both the washer and a dryer are installed in the same location, the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in.2 (465 cm2).

Undercounter installation

Pedestal installation

This clearance requirement is applicable for washer and dryer pair installation.

Side by side installation

Stacked installation (Model: SKK-7A)

Step-by-step installation

STEP 1 Selecting a location

Location requirements:

• A solid, level surface without carpeting or flooring that may obstruct ventilation
• No direct sunlight
• Adequate room for ventilation and wiring
• Ambient temperature always higher than the freezing point (32 °F / 0 °C)
• Away from heat sources

STEP 2 Remove the shipping bolts

Unpack the product package and remove all shipping bolts.

1. Loosen all shipping bolts on the rear of the machine using the spanner.

2. Fill the holes with the supplied plastic bolt caps. Keep the shipping bolts for future use.

STEP 3 Adjust the leveling feet

1. Gently slide the washer into position. Excessive force may damage the leveling feet.

2. Using a wrench, turn the leveling feet clockwise or counterclockwise to adjust the height until the washer is level.

3. Using a flathead screwdriver, tighten the locking nuts (A).

STEP 4 Connect the water hose

• Make sure to use new water hoses and that rubber gaskets (B) are inside the couplings (A) at both ends of the hoses. Water hoses without the gaskets may leak.
• Allow 5 in. (127 mm) of space between the back of the washer and the wall to prevent water hoses from being kinked. Kinked hoses may cause water leaks.
• If there is a water leak, stop using the washer and contact a local Samsung service center. A water leak may cause electric shock.
• Do not stretch the water hoses by force. If a hose is too short, replace the hose with a longer hose

1. Attach the water hoses to the hot and cold water taps, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn. To avoid damaging the fittings, do not overtighten them.

2. Pull the water hoses to check if they are firmly connected.

3. Put the other ends of the hoses into a bucket, and then open the water taps for 10 - 15 seconds to remove impurities. When done, close the taps.

4. Attach the water hoses to the hot and cold water inlets on the back of the washer, and then hand tighten the water hose fittings until they are tight. Then, use pliers to tighten the fittings by an additional two-thirds of a turn.

5. Open the water taps, and check for leaks.

STEP 5 Connect the drain hose

To a Laundry Tub or Drain Pipe

1. Check the height (A) of your drain system and make sure the minimum and maximum heights shown below are met

2. Attach the drain hose to the plastic hose guide (B).

3. Route the drain hose to the drain system.

4. Secure the drain hose with cable ties. A Over the edge of a wash basin The drain hose must be placed no lower than 24 in. (60 cm) and no higher than 35 in. (90 cm) from the floor. To keep the spout of the drain hose bent, use the supplied plastic hose guide (A). Secure the guide to the wall using a hook to ensure stable drainage.

STEP 6 Remove the film inside the door

Remove the small circle of film (B) above the door latch before use.

STEP 7 Power on

Plug the power cord into an AC 120 V / 60 Hz approved electrical outlet protected by a fuse or circuit breaker. Then, press Power to turn on the washer.

Before you start

Initial settings

Run Calibration (recommended)

Calibration ensures accurate weight detection by the washer. Make sure the drum is empty before running Calibration.

1. Press Power to turn on the washer.

2. Press and hold Temp. and Delay End simultaneously for 3 seconds.

3. Press and hold Start/Pause (Hold to Start) to start Calibration.

- The door is locked during the operation.

- The drum keeps rotating clockwise and counterclockwise for several minutes.

4. When complete, the washer turns off automatically.

Laundry guidelines

STEP 1 Sort

Sort the laundry according to these criteria:

• Care Label: Sort the laundry into cottons, mixed fibers, synthetics, silks, wools, and rayon.
• Color: Separate whites from colors.
• Size: Mixing different sized items together in the drum improves the washing performance.
• Sensitivity: Wash delicate items separately. For pure, new woolen items, curtains, and silk items, check the labels on the items.

STEP 2 Empty pockets

Empty all the pockets of your laundry items

• Metal objects such as coins, pins, and buckles on clothing may damage other laundry items as well as the drum.

Turn clothing with buttons and embroideries inside out

• If pants or jacket zippers are open while washing, the drum may be damaged. Zippers should be closed and fixed with a string.
• Clothing with long strings may become entangled with other clothes. Make sure to tie the strings before starting the wash.

STEP 3 Use a laundry net

• Brassieres (water washable) must be placed in a laundry net. Metal parts of the brassieres may break through and tear other laundry items.
• Small, light clothing such as socks, gloves, stockings, and handkerchiefs may become caught around the door. Place them inside a fine laundry net.
• Do not wash the laundry net by itself without other laundry. This may cause abnormal vibrations that could move the washer and result in injury.

STEP 4 Determine the load capacity

Do not overload the washer. Overloading may cause the washer to wash improperly.

NOTE : When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be reduced. For bedding or bedding covers, the recommended maximum spin level is Level 2 or Level 3, and the load capacity is 3.0 kg or less.

STEP 5 Add the correct detergent type

The type of detergent you use - general purpose, specifically for woolens, etc. - depends on the type of fabric (cotton, synthetic, delicate items, wool), color, wash temperature, and degree of soiling. Regardless of the specific type of detergent you use, always use “low suds” HE laundry detergent which is designed for automatic washers.

NOTE

• Follow the detergent manufacturer’s recommendations based on the weight of the laundry, the degree of soiling, and the hardness of the water in your local area. If you are not sure about the water hardness, contact your local water authority.
• Do not use detergent that tends to harden or solidify. This detergent may remain after the rinse cycle, blocking the drain outlet.Your washer is designed to use high efficiency (HE) detergents
• For the best cleaning results, use a high efficiency detergent such as Tide HE, Wisk HE, Cheer HE or Gain HE*. High efficiency detergents contain suds suppressors that reduce or eliminate suds. When fewer suds are produced, the load tumbles more efficiently and cleaning is maximized. (* Brand names are trademarks of their respective manufacturers.)

Detergent drawer guidelines

The washer provides a three-compartment dispenser: the front-left compartment for the main wash, the front-right for fabric softeners, and the rear-right for the liquid chlorine bleach.

A. Main-wash compartment: Add mainwash detergent, water softener, soaking detergent, color–safe, and/or stain removers.

B. Softener compartment: Add fabric softener. Do not exceed the max line.

C. Bleach compartment: Add liquid chlorine bleach. Do not exceed the max line.

To add washing agents to the detergent drawer

1. Slide open the detergent drawer.

2. Add liquid laundry detergent to the liquid detergent container in the main wash compartment.

3. Add fabric softener to the softener compartment. Do not exceed the max line (B).

4. Close the detergent drawer.

To use powdered detergent

First, remove the provided liquid detergent container from the mainwash compartment. Then, add powdered detergent to the main-wash compartment according to the detergent manufacturer’s instructions.

To use the bleach compartment

Add only liquid chlorine bleach to the bleach compartment. Do not exceed the max line.

To use oxygen boosters or color-safe bleach

Oxygen boosters or color-safe bleach can increase washing performance. Make sure to add the oxygen booster or color-safe bleach after putting the laundry into the drum.

Operations

Control panel

Simple steps to start

1. Press Power to turn on the washer.

2. Turn the Cycle Selector to select a cycle.

3. Change the cycle settings (Temp., Rinse, Spin, and Soil) as necessary.

4. Select desired options as necessary.

5. Press and hold Start/Pause (Hold to Start).

To change the cycle during operation

1. Press Start/Pause (Hold to Start) to stop operation.

2. Select a different cycle.

3. Press and hold Start/Pause (Hold to Start) again to start the new cycle.

Cycle overview

Standard Cycles

QUICK WASH

• For lightly soiled items that you want to finish washing quickly.
• For best performance, recommended load is 4 lb or lower.

DELICATES

• For sheer fabrics, bras, lingerie (silk), and other handwashonly fabrics.
• For best performance, use liquid detergent.

PERM PRESS

• For wash-and-wear, synthetic fabrics, and lightly to normally soiled items.

RINSE+SPIN

• Features an additional rinse process after fabric softener is applied to the laundry.

SELF CLEAN+

• Cleans the drum by removing dirt and bacteria from the drum.
• Perform once every 40 washes.
• Make sure the drum is empty.

NORMAL

• For cottons, bed linens, table linens, underwear, towels, or shirts. The washing time and the number of rinses are automatically adjusted according to the load.

HEAVY DUTY

• For sturdy, colorfast fabrics and heavily soiled items.

WHITES

• For white items. You can wash with or without bleach.

BEDDING

• For bulky items such as comforters, blankets, and sheets.
• For best results, wash only 1 type of bedding.
• For bulky items, use liquid detergent and do not roll the items in the drum because they might get stuck in the drum.

SANITIZE

• For heavily soiled, colorfast items. This cycle heats the water to 150 °F (65 °C) to eliminate bacteria.

NOTE If you press Start/Pause (Hold to Start) during the heating portion of the SANITIZE cycle, your washer door will remain locked for your safety.

Cycle chart

Use this chart to set the best cycle and options for your laundry

Special features

Delay End

You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then, change the cycle settings if necessary.

2. Press Delay End repeatedly until a desired end time is set.

3. Press and hold Start/Pause (Hold to Start).

4. To cancel Delay End, restart the washer by pressing Power.

Real-life case You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press and hold Start/Pause (Hold to Start) at 2:00 pm. The washer starts operating at 3:00 pm and ends at 5:00 pm. Provided below is the time line for this example.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor. It is designed to maintain certain washing temperatures for best results

Child Lock

The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the drum.

To activate Child Lock

• Press and hold both Temp. and Rinse for 3 seconds. Then, press and hold Start/Pause (Hold to Start) to activate. The door locks, and the Child Lock indicator turns on.

To deactivate Child Lock temporarily

• You can deactivate Child Lock temporarily for 1 minute. To do this, press and hold both Temp. and Rinse for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks.

Alarm Off

You can turn the alarm sound on or off. When the alarm is off, the cycle completion melody and the power-off beep will not sound. However, the other sounds stay active.

• Press Alarm Off to turn the alarm on or off.
• Your setting will be kept even after you turn off and then restart the appliance.

Maintenance

Self Clean+

Certain usage and environmental conditions may result in some residue build-up or odor in the washer drum. To prevent this build-up of residue or odor causing bacteria and keep your washer drum fresh and clean, perform the SELF CLEAN+ cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the SELF CLEAN+ cycle.

1. Remove all items from the washer drum and ensure the drum is empty. Laundry left in the drum during the SELF CLEAN+ cycle may be damaged.

2. Press Power to turn on the washer.

3. Turn the Cycle Selector to SELF CLEAN +.

4. Press and hold Start/Pause (Hold to Start).

SELF CLEAN+ reminder

• After 40 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically.
• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 40 cycles have been completed.

Smart Care

To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).

1. When the washer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Soil for 3 seconds.

2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected.

3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.

4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other. The information code will be recognized automatically by the app.

5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

Emergency drain

In case of a power failure, drain the water inside the drum before taking out the laundry.

1. Turn off the washer, and then unplug the power cord.

2. Gently press the top area of the filter cover to open.

3. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A).

4. Open the tube cap and let water in the Emergency drain tube (B) flow into the container.

5. When done, close the tube cap, and reinsert the tube. Then, close the filter cover.

Cleaning

Surface of the washer

Use a soft cloth with a nonabrasive household cleaner. Do not spray water onto the washer.

Mesh filter

Clean the mesh filter of the water hose once or twice a year.

1. Turn off the washer, and then unplug the power cord.

2. Close the water tap.

3. Loosen and disconnect the water hoses from the back of the washer. Cover the each hose with a cloth to prevent water from gushing out.

4. Use pliers to pull out the mesh filter from the inlet valves.

5. Thoroughly clean the mesh filters in water.

6. Completely dry the mesh filters. Do not dry in direct sunlight.

7. Reinsert the mesh filters, and then reconnect the water hoses.

8. Open the water taps.

Pump filter

You should clean the pump filter 5 or 6 times a year to prevent it from clogging. A clogged pump filter may reduce the bubble effect.

1. Turn off the washer, and then unplug the power cord.

2. Gently press the top area of the filter cover to open.

3. Drain the remaining water inside the drum. See the Emergency drain section on page 42.

4. Turn the pump filter knob (A) counterclockwise, and then drain the remaining water.

5. Clean the pump filter using a soft brush. Make sure the drain pump propeller inside the filter is not clogged.

6. Reinsert the pump filter, and then turn the filter knob clockwise.

7. Close the filter cover.

NOTE

• Some pump filters feature a safety knob that is designed to prevent children from accidentally opening the filter compartment. To open the safety knob of the pump filter, push in and turn it counterclockwise. The spring mechanism of the safety knob helps open the filter.
• To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal.
• Before closing the filter cover, make sure the pump filter is properly inserted.

Detergent drawer

1. Open the drawer.

2. While holding down the release lever (A), remove the drawer.

3. Remove the liquid detergent container from the drawer.

4. Clean the drawer components in running water using a soft brush.

5. Clean the drawer recess using a soft brush.

6. Reinsert the liquid detergent container into the detergent drawer.

7. Slide the drawer into the drawer recess, and then push it inward until it is fully closed

Door diaphragm

1. Open the door, and then empty the drum.

2. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water.

3. Wearing rubber gloves, use a soft, clean cloth dipped in the water and bleach solution to clean the diaphragm.

4. Let stand 5 minutes, and then wipe up and dry well.

Recovery from freezing

The washer may freeze when the temperature in its location drops below 32 °F (0 °C).

1. Turn off the washer, and then unplug the power cord.

2. Pour warm water over the water tap to loosen the water hose.

3. Disconnect the water hose, and then soak it in warm water.

4. Pour warm water into the drum and leave it for about 10 minutes.

5. Reconnect the water hose to the water tap

Care for an extended period of non-use

Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused for a long period of time, follow the directions below:

1. Press Power, and then turn the Cycle Selector to RINSE+SPIN.

2. Empty the drum, and then press and hold Start/Pause (Hold to Start).

3. When the cycle is complete, close the water taps and disconnect the water hoses.

4. Turn off the washer, and then unplug the power cord.

5. Open the door to let air circulate through the drum.

Cleaning the exterior

1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out

2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as recommended below:

- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.

- Cabinet – Clean with soap and water

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

Troubleshooting

Checkpoints

Does not start.

• Make sure the washer is plugged in.
• Make sure the door is properly closed.
• Make sure the faucets are open.
• Make sure to press or tap Start/Pause (Hold to Start) to start the washer.
• Make sure Child Lock is not activated.
• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
• Check the fuse or reset the circuit breaker

Water supply is insufficient, or no water is supplied.

• Fully open the faucet.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.

After a cycle, detergent remains in the detergent drawer.

• Make sure the washer is running with sufficient water pressure.
• Make sure you add liquid detergent to the liquid detergent container. Make sure to remove the liquid detergent container if you are using powdered detergent.
• Clean the detergent drawer.

Excessive vibrations or makes noise.

• Make sure the washer is installed on a level, solid floor that is not slippery. If the floor is not level, use the leveling feet to adjust the height of the washer.
• Make sure the shipping bolts are removed.
• Make sure the washer is not contacting any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or metal-decorated clothes can cause noise while being washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case.

Does not drain and/ or spin.

• Make sure the drain hose is neither kinked nor obstructed all the way to the drain system. If there is a drain restriction, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start). For your safety, the washer will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not clogged.
• If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.

The door does not open.

• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washer has stopped or the power turned off.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the washer has drained.
• If the washer is paused after the water is supplied, the door cannot be opened until one minute has passed.

Excessive suds.

• Make sure you use the recommended types and amounts of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
• Don't use Non-HE detergent.

Cannot add additional detergent.

• Make sure the remaining amount of detergent and fabric softener is not over the limit.

The washer stops.

• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door and press Start/Pause (Hold to Start) to start the washer. For your safety, the washer will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain.
• There may be a pause or soak period in the cycle. Wait briefly and the washer may start.
• Make sure the mesh filter of the water supply hose at the faucets is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.

Fills with the wrong temperature water.

• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure your water heater is set to supply hot water with a minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater capacity and recovery rate.
• Disconnect the hoses and clean the mesh filters. The mesh filters may be clogged.
• While the washer fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature

The load is wet at the end of a cycle.

• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• The load is too small. Small loads (one or two items) may become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.

Leaks water.

• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing

Has odors.

• Excessive suds collect in recesses and can cause foul odors.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.

After a cycle, washer is not off and/or the door does not open.

• If the Remaining Laundry Notification is on, press Power to turn the power off, and then remove the items.
• If the SELF CLEAN indicator is on, remove all items from the drum, and then run the SELF CLEAN cycle.

Information codes

1C

• Check the water level sensor.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.
  • Depending on the model, the drain system drains water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process.

DC

• The door is open.
  • Close the door and press Start/Pause (Hold to Start) to resume operation

DC1

• Check the door switch.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

LC

• Check for water leaks.
  • Power the washer off, and then check the drain system for any leaks. Once the leak issue is resolved, power the washer on.
  • Depending on the model, the drain system may drain water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process

4C

• Check the water supply line.
  • Check the connection to the water lines (including water taps).
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.
  • Depending on the model, the drain system may drain water automatically. The Power and Start/Pause (Hold to Start) buttons may be disabled during this process

4C2

• Laundry needs protection because the water being supplied is too hot.
  • Make sure the cold and hot water taps are properly connected.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

5C

• Check the drain system.
  • Make sure the drain filter is not clogged.
  • If the drain filter is clogged, clean the filter, and then restart the washer

HC

• Check the washing heater.
  • Power off the washer, and then contact a Samsung service center

UB

• Check the spinning process.
  • The load may not be balanced inside the drum. Check the drum and make sure the load is balanced.
  • Press Start/Pause (Hold to Start) to resume operation or power the washer off, wait 2-3 minutes, power the washer on, and then try again.

8C, 8C1, 8C2

• Check the MEMS sensor.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

OC

• Water may overflow.
  • Close the water valve and call for service.

3C

• Check the motor.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again.

AC6

• Check the PBA communication status.
  • Power the washer off. Wait 2-3 minutes, power the washer on, and then try again

9C1, 9C2

• The electronic control needs to be checked.
  • Check if power is supplied properly.
  • If the information code remains, contact a Samsung service center

SF

• System failed.
  • Power off the washer, and then contact a Samsung service center

Specifications

Fabric care chart

Wash cycle

Water temperature

Bleach

Normal

Special instructions

Heat setting

Iron dry or steam temperatures

Warning symbols for laundering

Dry-clean

Specification sheet