User Manual Samsung WF45R6100AW/US 4.5 cu. ft. High Efficiency Stackable Front Load Washer

• Owner's manual - (English, Spanish)

Table of contents

• Operations
• Special features
• Maintenance
• Troubleshooting
• Information Code

Front load Washer User Manual

Operations

Feature panel

	Garment+	• This icon indicates you can add or take out items after a cycle has started. • To add or take out items, press Start/Pause (Hold to Start) to pause the cycle, and then open the door. To resume the cycle, close the door, and then press and hold Start/Pause (Hold to Start).
	Door Lock	• This icon indicates the door is locked and cannot be opened. • The door locks automatically during a cycle and this indicator turns on. • You can open the door when this icon disappears.
	SELF CLEAN+ reminder	• This icon indicates that you should clean the drum using the SELF CLEAN cycle. • After every 40 cycles, this icon appears for an hour and then turns off automatically. The icon will appear for 5 more cycles, turn off, and then will not appear for another 40 cycles.
	Child Lock	• This icon indicates that Child Lock is on.
	Alarm Off	• This icon indicates that the alarm is off.

Simple steps to start

1. Press Power to turn on the washer.
2. Turn the Cycle Selector to select a cycle.
3. Change the cycle settings (Temp., Spin, and Soil Level) as necessary.
4. Select desired options as necessary.
5. Press Start/Pause.
To change the cycle during operation
1. Press Start/Pause to stop operation.
2. Select a different cycle.
3. Press Start/Pause again to start the new cycle.
WARNING
Do not place anything on top of your washer while it is running.

Special features

Delay End

You can set the washer to finish your wash automatically at a later time by choosing a delay of between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.

1. Select a cycle. Then, change the cycle settings if necessary.
2. Press Delay End repeatedly until a desired end time is set.
3. Press and hold Start/Pause. (Hold to Start).
4. To cancel Delay End, restart the washer by pressing Power.

You want to finish a two-hour cycle 3 hours from now. To do this, you add the Delay End option to the current cycle with a 3-hour setting, and then press Start/Pause (Hold to Start) at 2:00 p.m.

The washer starts operating at 3:00 p.m. and ends at 5:00 p.m. Provided below is the time line for this example.

ATC (Auto Temperature Control)

ATC enables the washer to control water temperatures in each washing cycle using the washer’s internal thermistor. It is designed to maintain certain washing temperatures for best results.

NOTE

• If you select NORMAL or HEAVY DUTY, you may notice the washer supplying cold water. This is normal because the machine is designed to reduce power consumption. In these cycles, the water temperature for Level 5 is similar to bath-water temperatures, and Level 3 is similar to comfortable swimming pool temperatures.
• To wash clothes at a specific temperature, you must choose a different cycle first.

Child Lock

To prevent accidents by children or infants, Child Lock locks all buttons except for the Power button.

To activate the Child Lock

Press and hold both Soil Level and Spin for 3 seconds. Then, press Start/Pause (Hold to Start) to activate. The door locks and the Child Lock indicator turns on.

To deactivate the Child Lock temporarily

You can deactivate the Child Lock temporarily for 1 minute. To do this, Press and hold both Temp. and Rinse for 3 seconds. The door is unlocked for 1 minute and the Child Lock indicator blinks.

NOTE

• If you open the door 1 minute or more after deactivating Child Lock, an alarm sounds for up to 2 minutes.
• If you close the door within 2 minutes, door locks and Child Lock is reactivated. If you do not close the door or the door is not properly closed, the alarm keeps sounding for 2 minutes.
• To add laundry after activating Child Lock, first deactivate Child Lock or restart the washer.

To cancel the Child Lock

• Press and hold both Temp. and Rinse for 6 seconds. The door unlocks and the Child
• Lock the Child Lock indicator turns off.

Alarm Off

You can turn the alarm sound on or off. When the alarm is off, the cycle completion melody and the power-off beep will not sound. However, the other sounds stay active.

• Press Alarm Off to turn the alarm on or off.

• Your setting will be kept even after you turn off and then restart the appliance.

Maintenance

Self clean+

Certain usage and environmental conditions may result in some residue build-up or odor in the washer drum. To prevent this build-up of residue or odor causing bacteria and keep your washer drum fresh and clean, perform the SELF CLEAN cycle at least once a month or every 40 cycles. Perform the recommended procedure below when using the SELF CLEAN cycle

1. Remove all items from the washer drum and ensure the drum is empty. Laundry left in the drum during the SELF CLEAN+ cycle may be damaged.
2. Press Power to turn on the washer.
3. Turn the Cycle Selector to Self Clean+.
4. Press Start/Pause (Hold to Start)..

NOTE

• The water temperature for Self Clean+ is defaulted to Hot. This temperature cannot be changed.
• In the case where residue is present in the washer drum, add liquid chlorine bleach to the MAX level line in the main-wash compartment before starting the SELF CLEAN+ cycle. Do not add the liquid chlorine bleach to the bleach compartment (This is only the case for SELF CLEAN cycle).
• Do not exceed the max line. Do not use or mix any other detergent or chemicals during the SELF CLEAN+ cycle. If necessary, run a RINSE+SPIN cycle after the SELF CLEAN cycle has completed to help remove any remaining residue.

CAUTION

If there is chlorine bleach left in the washer drum for an extended period of time, rust can occur

Self Clean+ reminder ()

• After 40 washing cycles, the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically.

• The reminder will appear on the control panel for 5 additional consecutive cycles before turning off. The next reminder will not appear until another 40 cycles have been completed.

Smart Care

To enable this function, you must first download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function. The Smart Care function has been optimized for Galaxy and iPhone mobile devices (applicable models only).

1. When the washer detects an issue to check, an information code appears on the display. To enter Smart Care mode, press and hold Soil for 3 seconds.

2. The washer starts the self-diagnosis procedure and displays an information code if a problem is detected.

3. Run the Samsung Laundry app on your mobile device, and then tap Smart Care.

4. Put the mobile device close to the washer’s display so that the smartphone camera and the washer face each other. The information code will be recognized automatically by the app.

5. When the information code is recognized correctly, the app provides detailed information about the problem with applicable solutions.

NOTE

• The function name, Smart Care, may differ depending on your language.
• If the washer display is reflecting light, the app may fail to recognize the information code.
• If the app fails to recognize the information code code you can enter the code manually on the app.

Emergency drain

Turn off the washer, and then unplug the power cord. Gently press the top area of the filter cover to open. Put an empty, spacious container around the cover, and stretch the emergency drain tube to the container while holding the tube cap (A). Open the tube cap and let water in the Emergency drain tube (B) flow into the container. When done, close the tube cap, and reinsert the tube. Then, close the filter cover NOTE Use a spacious container because the water in the drum may be more than expected.

Cleaning

Mesh filter

	1. Turn off the washing machine, and unplug the power cord. 2. Close the water tap. 3. Loosen and disconnect the water hoses from the back of the washer. Cover the each hose with a cloth to prevent water from gushing out.
	4. Use pliers to pull out the mesh filter from the inlet valves. 5. Thoroughly clean the mesh filters in water. 6. Completely dry the mesh filters. Do not dry in direct sunlight. 7. Reinsert the mesh filters, and reconnect the water hoses. 8. Open the water tap.

NOTE If a mesh filter is clogged, the “4C” information code appears on the washer’s display screen.

Pump filter

Turn off the washing machine, and unplug the power cord. Gently press the top area of the filter cover to open. Drain the remaining water inside the drum. Turn the pump filter knob (A) counterclockwise, and then drain the remaining water. Reinsert the pump filter, and then turn the filter knob clockwise. Close the filter cover. NOTE Some pump filters feature a safety knob that is designed to prevent children from accidentally opening the filter compartment. To open the safety knob of the pump filter, push in and turn it counterclockwise. The spring mechanism of the safety knob helps open the filter. To close the safety knob of the pump filter, turn it clockwise. The spring makes a rattling sound, which is normal. Before closing the filter cover, make sure the pump filter is properly inserted.

NOTE

If the pump filter is clogged, an information code of “5C” appears on the screen.

CAUTION

• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational failure or a leak.

Detergent drawer

	1. Open the drawer. 2. While holding down the release lever (A), remove the drawer.
	3. Remove the liquid detergent container from the drawer. 4 Clean the drawer recess using a soft brush. NOTE Other parts of the drawer can also be removed. They can fall out if you hold the drawer upside down. 5 Reinsert the liquid detergent container into the detergent drawer. 6 Slide the drawer into the drawer recess, and then push it inward until it is fully closed.

NOTE
To remove remaining detergent, run the RINSE+SPIN cycle with the drum empty.

Door diaphragm

1. Open the door, and then empty the drum. 2. Combine 3/4 cups of liquid chlorine bleach and 1 gallon of warm tap water. 3. Wearing rubber gloves, use a soft, clean cloth dipped in the water and bleach solution to clean the diaphragm. 4. Let stand 5 minutes, and then wipe up and dry well.

CAUTION

• Use bleach carefully and be sure to follow the bleach manufacturer’s use and care instructions

Recovery from freezing

The washing machine may freeze when it drops below 32°F (0 °C).

1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.

NOTE

If the washing machine still doesn’t operate normally, repeat the steps above.

Care against an extended time of non-use

Avoid leaving the washer unused for an extended time. However, if you intend to leave the washer unused for a long period of time, follow the directions below:

1. Press Power, and then turn the Cycle Selector to RINSE+SPIN.
2. Empty the drum, and then press and hold Start/Pause (Hold to Start)
3. When the cycle is complete, close the water tap and disconnect the water hoses.
4. Turn off the washer, and unplug the power cord.
5. Open the door to let air circulate through the drum.

Cleaning the exterior

1. Turn off the water taps after finishing the day’s washing. This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water. Leave the door open to allow the inside of your washer to dry out.

2. Use a soft cloth to wipe up all detergent, bleach, or other spills as they occur. Clean the following as recommended below:

- Control Panel – Clean with a soft, damp cloth. Do not use abrasive powders or cleaning pads. Do not spray cleaners directly on the panel.

- Cabinet – Clean with soap and water.

Cleaning the interior

Clean the interior of your washer periodically to remove any dirt, soil, odor, mold, mildew, or bacterial residue that may remain in your washer as a result of washing clothes.

CAUTION Failure to follow these instructions may result in unpleasant conditions, including odors and/or permanent stains on your washer or laundry.

NOTE Hard water deposits may be removed, if needed. Use a cleaner labeled “Washer safe”.

Troubleshooting

Does not start

• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Make sure to press or tap Start/Pause to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of clicking noises to check the door lock and will do quick drain.
• Check the fuse or reset the circuit breaker.

Water supply is insufficient, or no water is supplied.

• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
• Make sure the water supply hose is not kinked or clogged.
• Make sure there is sufficient water pressure.

After a cycle, detergent remains in the detergent drawer.

• Make sure the washing machine is running with sufficient water pressure.
• If you are using powdered detergent, do not use more than recommended.
• If you are using liquid detergent, do not over fill the liquid detergent compartment.
• Remove the rinse cap and clean the detergent drawer.

Excessive vibrations or makes noise.

• Make sure the washing machine is installed on a level, solid floor that is not slippery. If the floor is not level, use the levelling feet to adjust the height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not in contact with any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
• Overalls or clothes with metallic decorations can cause noise while being washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove these objects from the drum or filter case.
• Remove the filling of the pillows and cushions, and wash only the covers.

Does not drain and/or spin.

• Make sure the drain hose is straightened all the way to the drain system. If you encounter a drain problem, call for service.
• Make sure the debris filter is not clogged.
• Close the door and press or tap Start/Pause (Hold to Start). For your safety, the washing machine will not tumble or spin unless the door is closed.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is connected to a drain system that is not clogged.
• If the washing machine is not supplied with sufficient power, the washing machine will temporarily not drain or spin. As soon as the washing machine regains sufficient power, it will operate normally.
• Make sure the drain hose is inserted 6 to 8 inches inside the drain pipe
• Make sure the washer is level.

The door does not open.

• Press or tap Start/Pause (Hold to Start) to stop the washer.
• It may take a few moments for the door lock mechanism to disengage.
• Make sure all the water in the drum is drained.
• The door may not open if water remains in the drum. Drain the drum and open the door manually
• Make sure the door lock light is off. The door lock light turns off after the washer has drained.
• If the washer is paused after the water is supplied, the door cannot be opened until one minute has passed. If draining occurs followed by the information code on the display, the door will not open until 3 minutes after the washer has stopped or the power is turned off.
• The door does not open if you have unplugged the power cord while the product was operating. - Plug the power cord and turn on the power. Then, deactivate Child Lock if necessary, and then press and hold Start/Pause (Hold to Start) to stop the operation.

Excessive suds.

• Make sure you use the recommended types and amounts of detergent.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Reduce the detergent amount for soft water, small loads, or lightly soiled loads.
• Non-HE detergent is not recommended.

Cannot add additional detergent.

Make sure the remaining amount of detergent and fabric softener is not over the limit.

The washer stops.

• Plug the power cord into a live electrical outlet.
• Check the fuse or reset the circuit breaker.
• Close the door, and press Start/Pause (Hold to Start) to start the washer. For your safety, the washing machine will not tumble or spin unless the door is closed.
• Before the washer starts to fill, it will make a series of clicking noises to check the door lock and does a quick drain
• There may be a pause or soak period in the cycle. Wait briefly and the washer may start
• Make sure the mesh filter of the water supply hose at the faucets is not clogged. Periodically clean the mesh filter.
• If the washer is not supplied with sufficient power, the washer temporarily will not drain or spin. As soon as the washer regains sufficient power, it will operate normally.

Fills with the wrong water temperature.

• Fully open both taps.
• Make sure the temperature selection is correct.
• Make sure the hoses are connected to the correct taps. Flush water lines.
• Make sure your water heater is set to supply hot water with a minimum temperature of 120 °F (49 °C) at the tap. Also, check the water heater capacity and recovery rate
• Disconnect the hoses and clean the mesh filter. The mesh filter may be clogged.
• While the washer fills, the water temperature may change as the automatic temperature control feature checks incoming water temperature. This is normal.
• While the washer fills, you may notice just hot and/or just cold water going through the dispenser when cold or warm temperatures are selected. This is a normal function of the automatic temperature control feature as the washer determines the water temperature.

Load is wet at the end of a cycle.

• Use the High or Extra High spin speed.
• Use high efficiency (HE) detergent to reduce oversudsing.
• Load is too small. Small loads (one or two items) may become unbalanced and not spin completely.
• Make sure the drain hose is not kinked or clogged.

Leaks water.

• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to the drain system.
• Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.

Has odours.

• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitize periodically.
• Clean the door seal (diaphragm).
• Dry the washer interior after a cycle has finished.

After a cycle, washer is not off and/or the door does not open.

• If the Remaining Laundry Notification is on, press Power to turn the power off, and then remove the items.
• If the SELF CLEAN+ indicator is on, remove all items from the drum, and then run the SELF CLEAN+ cycle.

Information Code