Samsung WF45R6100AV/US 4.5 cu. ft. front load washer with steam in black stainless steel

User Manual

For WF45R6100AV/US. Additionally, the document applies to other Samsung models: WF45R6100AV

PDF File Manual, 124 pages, Read Online | Download pdf file

WF45R6100AV/US photo
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Washer
User manual
WF45R6100A*
Untitled-2 1 3/30/2020 12:25:36 PM
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User Manual - Transcript

  • Page 1: Washer User manual WF45R6100A Untitled2 1 3302020 122536 PM
  • Page 2 - English - : English2 Contents Contents Safety information 4 What you need to know about the safety instructions 4 Important safety symbols 4 Important safety precautions 5 CALIFORNIA PROPOSITION 65 WARNING 6 Critical installation warnings 6 Installation cautions 8 Critical usage warnings 8 Usage cautions 10 Critical cleaning warnings 13 Installation 14 Unpacking your washer 14 Whats included 15 Installation requirements 17 Stepbystep installation 21 Before you start 26 Initial settings 26 Laundry guidelines 26 Detergent drawer guidelines 28 Operations 31 Control panel 31 Simple steps to start 34 Cycle overview 35 Cycle chart 36 Special features 38 Untitled2 2 3302020 122536 PM
  • Page 3 - English - : English 3 Contents Maintenance 40 Self Clean 40 Smart Care 41 Emergency drain 42 Cleaning 43 Recovery from freezing 46 Care for an extended period of nonuse 47 Cleaning the exterior 47 Cleaning the interior 47 Troubleshooting 48 Checkpoints 48 Information codes 52 Specications 54 Fabric care chart 54 Protecting the environment 55 Declaration of conformity 55 Specication sheet 56 Untitled2 3 3302020 122536 PM
  • Page 4 - English - : SAVE THESE INSTRUCTIONS English4 Safety information Congratulations on your new Samsung washer This manual contains important information on the installation use and care of your appliance Please take some time to read this manual to take full advantage of your washers many benets and features What you need to know about the safety instructions Please read this manual thoroughly to ensure that you know how to safely and efciently operate the extensive features and functions of your new appliance Please store the manual in a safe location close to the appliance for future reference Use this appliance only for its intended purpose as described in this instruction manual Warnings and Important Safety Instructions in this manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washer Because the following operating instructions cover various models the characteristics of your washer may differ slightly from those described in this manual and not all warning signs may be applicable If you have any questions or concerns contact your nearest service center or nd help and information online at wwwsamsungcom Important safety symbols What the icons and signs in this user manual mean WARNING Hazards or unsafe practices that may result in severe personal injury death andor property damage CAUTION Hazards or unsafe practices that may result in personal injury andor property damage NOTE Indicates that a risk of personal injury or material damage exists These warning signs are here to prevent injury to yourself and others Please follow them explicitly After reading this manual store it in a safe place for future reference Read all instructions before using the appliance As with any equipment that uses electricity and moving parts potential hazards exist To safely operate this appliance familiarize yourself with its operation and exercise care when using it Safety information Untitled2 4 3302020 122537 PM
  • Page 5 - English - : SAVE THESE INSTRUCTIONS English 5 Safety information Important safety precautions WARNING To reduce the risk of re electric shock or injury to persons when using your appliance follow basic precautions including the following 1 Read all instructions before using the appliance 2 Do not wash or dry articles that have been previously cleaned in washed in soaked in or spotted with gasoline drycleaning solvents other ammable or explosive substances as they give off vapors that could ignite or explode 3 Do not allow children to play on or in the appliance Close supervision of children is necessary when the appliance is used near children 4 Before the appliance is removed from service or discarded remove the door to the washing or drying compartment 5 Do not reach into the appliance if the drum is moving 6 Do not install or store this appliance where it will be exposed to the weather 7 Do not tamper with controls 8 Do not repair or replace any part of the appliance or attempt any servicing unless specically recommended in the usermaintenance instructions or in published user repair instructions that you understand and have the skills to carry out 9 Do not add gasoline drycleaning solvents or other ammable or explosive substances to the wash water These substances give off vapors that could ignite or explode 10 Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more HYDROGEN GAS IS EXPLOSIVE If the hot water system has not been used for such a period before using a washer or combination washerdryer turn on all hot water faucets and let the water ow from each for several minutes This will release any accumulated hydrogen gas As the gas is ammable do not smoke or use an open ame during this time Untitled2 5 3302020 122537 PM
  • Page 6 - English - : SAVE THESE INSTRUCTIONS Safety information English6 Safety information CALIFORNIA PROPOSITION 65 WARNING WARNING Cancer and Reproductive Harm wwwP65Warningscagov Critical installation warnings WARNING The installation of this appliance must be performed by a qualied technician or service company Failure to do so may result in electric shock re an explosion problems with the product or injury The appliance is heavy therefore take care when lifting it Plug the power cord into a wall socket that meets local electrical specications Use the socket for this appliance only and do not use an extension cord Sharing a wall socket with other appliances using a power strip or extending the power cord may result in electric shock or re Ensure that the voltage frequency and current supplied to the washer matches those listed in the product specications Failure to do so may result in electric shock or re Plug the power plug into the wall socket rmly Remove all foreign substances such as dust or water from the power plug terminals and contact points using a dry cloth on a regular basis Unplug the power plug and clean it with a dry cloth Failure to do so may result in electric shock or re Plug the power plug into the wall socket so that the cord is running towards the oor If you plug the power plug into the socket in the opposite direction the electric wires within the cable may be damaged and this may result in electric shock or re Keep all packaging materials out of the reach of children as these may be dangerous If a child places a plastic bag over his or her head he or she can suffocate If the appliance power plug or power cord is damaged contact your nearest service center This appliance must be properly grounded Untitled2 6 3302020 122537 PM
  • Page 7 - English - : SAVE THESE INSTRUCTIONS English 7 Safety information Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock re an explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly Make sure that the socket is in accord with local and national regulations Do not install this appliance near a heater or any ammable material Do not install this appliance in a humid oily or dusty location or in a location exposed to direct sunlight or water rain drops Do not install this appliance in a location exposed to low temperatures Frost may cause the tubes to burst Do not install this appliance in a location where gas may leak This may result in electric shock or re Do not use an electric transformer to power the washer This may result in electric shock or re Do not use a damaged power plug damaged power cord or loose wall socket This may result in electric shock or re Do not pull or bend the power cord excessively Do not twist or tie the power cord Do not hook the power cord over a metal object place a heavy object on the power cord insert the power cord between objects or push the power cord into the space behind the appliance This may result in electric shock or re Do not pull the power cord when unplugging the power plug Unplug the power plug by pulling the plug Failure to do so may result in electric shock or re This appliance should be positioned so that the power plug the water supply taps and the drain pipes are accessible Untitled2 7 3302020 122537 PM
  • Page 8 - English - : SAVE THESE INSTRUCTIONS Safety information English8 Safety information Installation cautions CAUTION This appliance should be positioned in such a way that the power plug is easily accessible Failure to do so may result in electric shock or re due to electric leakage Install your appliance on a solid level oor that can support its weight Failure to do so may result in abnormal vibrations movement noise or problems with the product Critical usage warnings WARNING If the appliance is ooded turn off the water amp power supplies immediately and contact your nearest service center Do not touch the power plug with wet hands Failure to do so may result in electric shock If the appliance generates a strange noise a burning smell or smoke unplug the power plug immediately and contact your nearest service center Failure to do so may result in electric shock or re In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or re Do not let children play in or on the washer In addition when disposing of the appliance remove the washer door lever Children can suffocate to death if trapped inside the product Make sure to remove the packaging sponge styrofoam attached to the bottom of the washer before using it Do not wash items contaminated with gasoline kerosene benzene paint thinner alcohol or other inammable or explosive substances in the washer This may result in electric shock re or an explosion Do not open the washer door by force while it is operating hightemperature washing dryingspinning Untitled2 8 3302020 122537 PM
  • Page 9 - English - : SAVE THESE INSTRUCTIONS English 9 Safety information Water owing out of the washer may result in burns or cause the oor to be slippery This may result in injury Opening the door by force may result in damage to the product or injury Do not insert your hand under the washer while an operation is in progress This may result in injury Do not touch the power plug with wet hands This may result in electric shock Do not turn the appliance off by unplugging the power plug while an operation is in progress Plugging the power plug into the wall socket again may cause a spark and result in electric shock or re Do not let children or the inrm use this washer without proper supervision Do not let children climb in or onto the appliance This may result in electric shock burns or injury Do not insert your hand or a metal object under the washer while it is operating This may result in injury Do not unplug the appliance by pulling the power cord Always grip the plug rmly and pull it straight out of the outlet Damage to the power cord may cause a shortcircuit re andor electric shock Do not attempt to repair disassemble or modify the appliance yourself Do not use a fuse such as copper steel wire etc other than a standard fuse When the appliance needs to be repaired or reinstalled contact your nearest service center Failure to do so may result in electric shock re problems with the product or injury If the water supply hose comes loose from the faucet and oods the appliance unplug the power plug Failure to do so may result in electric shock or re Unplug the power plug when the appliance is not being used for long periods of time or during a thunder or lightning storm Failure to do so may result in electric shock or re If any foreign substance enters the appliance unplug the power plug and contact your nearest Samsung Customer Service Untitled2 9 3302020 122537 PM
  • Page 10 - English - : SAVE THESE INSTRUCTIONS Safety information English10 Safety information This may result in electric shock or re Do not let children or pets play in or on your washer The washer door does not open easily from the inside and children may be seriously injured if trapped inside Usage cautions CAUTION If the washer is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washer using a damp soft cloth Failure to do so may result in discoloration deformation damage or rust The front glass may be broken by a strong impact Take care when using the washer If the glass is broken it may result in injury After a water supply failure or when reconnecting the water supply hose open the faucet slowly Open the faucet slowly after a long period of nonuse The air pressure in the water supply hose or the water pipe may damage a product part or result in a water leak If a draining error occurs during an operation check if there is a draining problem If the washer is used when it is ooded because of a draining problem it may result in electric shock or re Insert the laundry into the washer completely so that the laundry does not get caught in the door If laundry gets caught in the door it may result in damage to the laundry or the washer or result in a water leak Turn the water supply off when the washer is not being used Ensure that the water supply hose connectors are properly tightened Ensure that the rubber seal and front door glass are not contaminated by a foreign substance eg waste thread hair etc If a foreign substance is caught in the door or the door is not completely closed it may cause a water leak Open the faucet and check if the water supply hose connectors are rmly tightened and that there are no water leaks before using the product Untitled2 10 3302020 122537 PM
  • Page 11 - English - : SAVE THESE INSTRUCTIONS English 11 Safety information If the connectors on the water supply hoses are loose it may result in a water leak The product you have purchased is designed for domestic use only Using the product for business purposes qualies as a product misuse If the product is used for business purposes it will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from such misuse Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in electric shock re problems with the product or injury Do not spray volatile material such as insecticide onto the surface of the appliance As well as being harmful to humans this may result in electric shock re or problems with the product Do not place objects that generate electromagnetic elds near the washer This may result in injury due to a malfunction Water drained during a hightemperature wash or drying cycle is hot Do not touch the water This may result in burns or injury Do not wash spin or dry waterproof seats mats or clothing unless your appliance has a special cycle for washing these items Woolen bedding rain covers shing vests ski pants sleeping bags diaper covers sweat suits and bicycle motor cycle and car covers etc Do not wash thick or hard mats even if the washer mark is on the care label This may result in injury or damage to the washer walls oor or clothing due to abnormal vibrations Do not wash throw rugs or doormats with rubber backing The rubber backing may come off and stick to inside the drum and this may result in malfunction such as a drainage error Do not operate the washer when the detergent drawer is removed This may result in electric shock or injury due to a water leak Do not touch the insides of the drum during or just after drying as it is hot This may result in burns Untitled2 11 3302020 122537 PM
  • Page 12 - English - : SAVE THESE INSTRUCTIONS Safety information English12 Safety information The door glass becomes hot during washing and drying Therefore do not touch the door glass Also do not allow children to play around the washing machine or touch the door glass This may result in burns Do not insert your hand into the detergent drawer This may result in injury as your hand may be caught by the detergent input device Do not use the liquid detergent container on applicable models only for powdered detergent Remove the container and put powdered detergent directly into the Main wash compartment Do not place any objects such as shoes food waste animals other than laundry into the washer This may result in damage to the washer or injury and death in the case of pets due to the abnormal vibrations Do not press the buttons using sharp objects such as pins knifes ngernails etc This may result in electric shock or injury Do not wash laundry contaminated by oils creams or lotions usually found in skincare shops or massage clinics This may cause the rubber seal to become deformed and result in a water leak Do not leave metal objects such as safety pins hair pins or bleach in the drum for long periods of time Doing either may cause the drum to rust If rust starts appearing on the surface of the drum apply a neutral cleansing agent to the surface and use a sponge to clean it Never use a metal brush Do not use dry cleaning detergent directly and do not wash rinse or spin laundry contaminated by dry cleaning detergent This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil Do not use water from water coolingheating devices This may result in problems with the washer Do not use natural handwashing soap for the washer If it hardens and accumulates inside the washer it may result in problems with the product discoloration rust or bad odors Untitled2 12 3302020 122537 PM
  • Page 13 - English - : SAVE THESE INSTRUCTIONS English 13 Safety information Place socks and brassieres in a washing net and wash them with the other laundry Do not wash large laundry items such as bedding in the washing net Failure to do so may result in injury due to abnormal vibrations Do not use hardened detergent If it accumulates inside the washer it may result in a water leak Make sure that the pockets of all the clothing items to be washed are empty Hard sharp objects such as coins safety pins nails screws or stones can cause extensive damage to the appliance Do not wash clothing with large buckles buttons or other heavy metal objects in the washer Sort the laundry by color on the basis of its colorfastness and select the recommended cycle water temperature and additional functions Failure to do this may result in discoloration or fabric damage Take care that childrens ngers are not caught in the door when you close it Failure to do so may result in injury Critical cleaning warnings WARNING Do not clean the appliance by spraying water directly onto it Do not use a strong acidic cleaning agent Do not use benzene thinner or alcohol to clean the appliance This may result in discoloration deformation damage electric shock or re Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or re Untitled2 13 3302020 122538 PM
  • Page 14 - English - : English14 Installation Follow these instructions carefully to ensure proper installation of your washer and to prevent accidents when doing laundry WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing Service personnel Do not contact the following parts while the appliance is energized Control board heat sink motor inlet valve and pump Unpacking your washer Unpack your washer and inspect it for shipping damage Make sure you have received all the items shown on the next page If your washer was damaged during shipping or you do not have all of the items call 1800SAMSUNG 18007267864 To prevent personal injury or strain wear protective gloves whenever lifting or carrying the unit WARNING Packing materials can be dangerous to children Keep all packing material plastic bags polystyrene etc well out of childrens reach CAUTION You must have at least 2 people unpack the washer To remove the cushion bottom of the packing materials do not tip the washer over on its front side When you lay the washer down to remove the carton base protect the side of the washer and lay it down carefully Never lay your washer on its back or front CAUTION Do not grab or pull the drain hose to drag and move the product Installation Untitled2 14 3302020 122538 PM
  • Page 15 - English - : English 15 Installation Whats included Make sure all the parts are included in the product package If you have a problem with the washer or the parts contact the Samsung customer care center at 1800SAMSUNG 18007267864 or your retailer 01 Release lever 02 Detergent drawer 03 Door 04 Drum 05 Worktop 06 Control panel 07 Power plug 08 Drain hose 09 Filter cover 10 Leveling feet 11 Pump lter 12 Emergency drain tube Untitled2 15 3302020 122538 PM
  • Page 16 - English - : Installation English16 Installation Parts supplied Wrench Bolt caps Hose guide Cable tie Antislip pads Parts not supplied Water hoses sold separately Tools needed for installation Phillips screwdriver Level Adjustable pliers Measuring tape NOTE Bolt caps The number 3 to 6 of bolt caps provided depends on the model The appearance of the washer and provided accessories may differ with the model To purchase an accessory or lost part contact a local Samsung service center or the retailer CAUTION Do not reuse old water hoses which may leak or burst causing ooding andor property damage Make sure rubber washers are inserted in each coupling of both water hoses Untitled2 16 3302020 122541 PM
  • Page 17 - English - : English 17 Installation Installation requirements Electrical supply and grounding AC 120 V 60 Hz 15 AMP fuse or circuit breaker is required Use an individual branch circuit Connect only the washer to the circuit To ensure proper grounding the washer comes with a power cord featuring a threeprong grounding plug for use in a properly installed and grounded outlet Check with a qualied electrician or service person if you are not sure about the grounding Do not modify the provided plug If it does not t the outlet call a qualied electrician to install a proper outlet WARNING Do NOT use an extension cord Use only the power cord that comes with the washer Do NOT connect the ground wire to plastic plumbing gas lines or hot water pipes Improperly connected grounding conductors may cause electric shock To prevent unnecessary risk of re electrical shock or personal injury all wiring and grounding must be done in accordance with local codes or in the absence of local codes in accordance with the National Electrical Code ANSINFPA No 70Latest Revision for the US or the Canadian Electrical Code CSA C221 Latest Revisions and local codes and ordinances It is your responsibility to provide adequate electrical service for your washer Water supply Proper water pressure for this washer is between 20116 psi 137800 kPa Water pressure less than 20 psi 137 kPa may cause the water valve not to close completely Or it may take longer to ll the drum causing the washer to turn off Water taps must be within 4 ft 122 cm from the rear of the washer so that the provided inlet hoses reach the washer To reduce the risk of leaks Make sure water taps are easily accessible Turn off the taps when the washer is not in use Check for any leaks at the water inlet hose ttings on a regular basis CAUTION Before using the washer for the rst time check all connections at the water valve and taps for any leaks Untitled2 17 3302020 122541 PM
  • Page 18 - English - : Installation English18 Installation Drain Samsung recommends a standpipe 18 in 460 mm high The drain hose must be connected through the hose clip to the standpipe and the standpipe must fully cover the drain hose Flooring For best performance the washer must be installed on a solid oor Wood oors may need to be reinforced to minimize vibration andor unbalanced loads Carpeting and soft tile surfaces do not provide good resistance to vibrations and may cause the washer to move slightly during the spin cycle CAUTION Do NOT install the washer on a platform or a poorly supported structure Water temperature Do not install the washer in areas where water may freeze as the washer always retains some water in its water valves pumps andor hoses Frozen water can cause damage to belts the pump and other components of the washer Dimensions A U A Overall height 387 in 984 mm B Width 27 in 686 mm C Depth with door open 526 in 1337 mm D Depth 313 in 796 mm Untitled2 18 3302020 122541 PM
  • Page 19 - English - : English 19 Installation Clearance requirement This clearance requirement is applicable for washers only NOTE For dryers clearance requirement see the dryers user manual If the washer and dryer have different clearance requirements use the one with the larger value Alcove or closet installations Minimum clearance for stable operation Sides Top Rear Front 1 in 25 mm 1 in 25 mm 5 in 127 mm 1 in 25 mm If both the washer and a dryer are installed in the same location the front of the alcove or closet must have two unobstructed air openings for a combined minimum total area of 72 in 465 cm Undercounter installation B C A A 396 in 1006 mm B 1 in 25 mm C 1 in 25 mm Pedestal installation A A 5 in 127 mm B 6 in 152 mm C 520 in 1320 mm Untitled2 19 3302020 122542 PM
  • Page 20 - English - : Installation English20 Installation This clearance requirement is applicable for washer and dryer pair installation Side by side installation Stacked installation Model SKK8K 9 U k A A 1 in 25 mm B 59 in 150 mm C 71 in 180 mm D 6 in 152 mm E 785 in 1994 mm WARNING Samsungs washers and dryers can be stacked to maximize usable space The dryer feet need to be removed to stack the washer and dryer You can purchase an optional stacking kit from your Samsung retailer Untitled2 20 3302020 122542 PM
  • Page 21 - English - : English 21 Installation Stepbystep installation STEP 1 Select a location Location requirements A solid level surface without carpeting or ooring that may obstruct ventilation No direct sunlight Adequate room for ventilation and wiring Ambient temperature always higher than the freezing point 32 F 0 C Away from heat sources STEP 2 Remove the shipping bolts Unpack the product package and remove all shipping bolts 1 Loosen all shipping bolts on the rear of the machine using the spanner NOTE Use the enclosed end of the supplied wrench to remove the shipping bolts 2 Fill the holes with the supplied plastic bolt caps Keep the shipping bolts for future use WARNING The shipping bolts secure the tub during product transportation and reduce the chance of suspension damage Remove the shipping bolts before using the product and only reassemble them back in case you need to move the product Packaging materials can be dangerous to children Dispose all packaging material plastic bags polystyrene etc out of childrens reach Untitled2 21 3302020 122543 PM
  • Page 22 - English - : Installation English22 Installation STEP 3 Adjust the leveling feet 1 Gently slide the washer into position Excessive force may damage the leveling feet 2 Using a wrench turn the leveling feet clockwise or counterclockwise to adjust the height until the washer is level 3 Using a athead screwdriver tighten the locking nuts A NOTE Use the openend of the supplied wrench to adjust the leveling feet STEP 4 Connect the water hose B A CAUTION Make sure to use new water hoses and that rubber gaskets B are inside the couplings A at both ends of the hoses Water hoses without the gaskets may leak Allow 5 in 127 mm of space between the back of the washer and the wall to prevent water hoses from being kinked Kinked hoses may cause water leaks If there is a water leak stop using the washer and contact a local Samsung service center A water leak may cause electric shock Do not stretch the water hoses by force If a hose is too short replace the hose with a longer hose Untitled2 22 3302020 122544 PM
  • Page 23 - English - : English 23 Installation 1 Attach the water hoses to the hot and cold water taps and then hand tighten the water hose ttings until they are tight Then use pliers to tighten the ttings by an additional twothirds of a turn To avoid damaging the ttings do not overtighten them 2 Pull the water hoses to check if they are rmly connected 3 Put the other ends of the hoses into a bucket and then open the water taps for 10 15 seconds to remove impurities When done close the taps 4 Attach the water hoses to the hot and cold water inlets on the back of the washer and then hand tighten the water hose ttings until they are tight Then use pliers to tighten the ttings by an additional twothirds of a turn NOTE If you do not want to use the hot water supply hose attach the water intake cap to the hot water supply intake When you do a wash press Temp to select Cold Untitled2 23 3302020 122544 PM
  • Page 24 - English - : Installation English24 Installation 5 Open the water taps and check for leaks STEP 5 Connect the drain hose To a Laundry Tub or Drain Pipe 1 Check the height A of your drain system and make sure the minimum and maximum heights shown below are met Minimum 18 in 46 cm Maximum 96 in 245 cm NOTE Make sure to measure the height from the oor where the washer is placed Draining efciency may be reduced if the drain system is at the maximum height To prevent the washer from siphoning water do not use a drain system below the minimum height 2 Attach the drain hose to the plastic hose guide B Untitled2 24 3302020 122545 PM
  • Page 25 - English - : English 25 Installation A Min 6 in 152 mm Max 8 in 203 mm 3 Route the drain hose to the drain system CAUTION If using a standpipe make sure the standpipe and drain hose connection is not airtight If using a standpipe make sure the drain hose is inserted at least 6 in 152 mm but no more than 8 in 203 mm into the standpipe 4 Secure the drain hose with cable ties AA Over the edge of a wash basin The drain hose must be placed no lower than 24 in 60 cm and no higher than 35 in 90 cm from the oor To keep the spout of the drain hose bent use the supplied plastic hose guide A Secure the guide to the wall using a hook to ensure stable drainage STEP 6 Remove the lm inside the door B Remove the small circle of lm B above the door latch before use STEP 7 Power on Plug the power cord into an AC 120 V 60 Hz 15 AMP approved electrical outlet protected by a fuse or circuit breaker Then press Power to turn on the washer Untitled2 25 3302020 122546 PM
  • Page 26 - English - : English26 Before you start Initial settings Run Calibration recommended Calibration ensures accurate weight detection by the washer Make sure the drum is empty before running Calibration 1 Press Power to turn on the washer 2 Press and hold Temp and Delay End simultaneously for 3 seconds 3 Press and hold StartPause Hold to Start to start Calibration The door is locked during the operation The drum keeps rotating clockwise and counterclockwise for several minutes 4 When complete the washer turns off automatically Laundry guidelines STEP 1 Sort Sort the laundry according to these criteria Care Label Sort the laundry into cottons mixed bers synthetics silks wools and rayon Color Separate whites from colors Size Mixing different sized items together in the drum improves the washing performance Sensitivity Wash delicate items separately For pure new woolen items curtains and silk items check the labels on the items NOTE Make sure to check the care label on all clothing and sort clothing accordingly before starting the wash STEP 2 Empty pockets Empty all the pockets of your laundry items Metal objects such as coins pins and buckles on clothing may damage other laundry items as well as the drum Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the drum may be damaged Zippers should be closed and xed with a string Clothing with long strings may become entangled with other clothes Make sure to tie the strings before starting the wash Before you start Untitled2 26 3302020 122546 PM
  • Page 27 - English - : English 27 Before you start STEP 3 Use a laundry net Brassieres water washable must be placed in a laundry net Metal parts of the brassieres may break through and tear other laundry items Small light clothing such as socks gloves stockings and handkerchiefs may become caught around the door Place them inside a ne laundry net Do not wash the laundry net by itself without other laundry This may cause abnormal vibrations that could move the washer and result in injury STEP 4 Determine the load capacity Do not overload the washer Overloading may cause the washer to wash improperly NOTE When washing bedding or bedding covers the wash time may be lengthened or the spin efciency may be reduced For bedding or bedding covers the recommended maximum spin level is Level 2 or Level 3 and the load capacity is 30 kg or less CAUTION If the laundry is unbalanced and the UB information code is displayed redistribute the load Unbalanced laundry may reduce spinning performance STEP 5 Add the correct detergent type The type of detergent you use general purpose specically for woolens etc depends on the type of fabric cotton synthetic delicate items wool color wash temperature and degree of soiling Regardless of the specic type of detergent you use always use low suds HE laundry detergent which is designed for automatic washers NOTE Follow the detergent manufacturers recommendations based on the weight of the laundry the degree of soiling and the hardness of the water in your local area If you are not sure about the water hardness contact your local water authority Do not use detergent that tends to harden or solidify This detergent may remain after the rinse cycle blocking the drain outlet CAUTION When washing wool using the WOOL cycle use only a neutral liquid detergent Powdered detergent used with the WOOL cycle can remain on the laundry and discolor it Untitled2 27 3302020 122546 PM
  • Page 28 - English - : Before you start English28 Before you start Use HE detergent only Your washer is designed to use high efciency HE detergents For the best cleaning results use a high efciency detergent such as Tide HE Wisk HE Cheer HE or Gain HE High efciency detergents contain suds suppressors that reduce or eliminate suds When fewer suds are produced the load tumbles more efciently and cleaning is maximized Brand names are trademarks of their respective manufacturers WARNING For best results use HE detergents only Do not use nonHE detergent organic detergent natural detergent or HE detergents with natural ingredients such as vinegar baking soda Detergent drawer guidelines The washer provides a threecompartment dispenser the frontleft compartment for the main wash the frontright for fabric softeners and the rearright for the liquid chlorine bleach A A Mainwash compartment Add main wash detergent water softener soaking detergent colorsafe andor stain removers B Softener compartment Add fabric softener Do not exceed the max line C Bleach compartment Add liquid chlorine bleach Do not exceed the max line Untitled2 28 3302020 122547 PM
  • Page 29 - English - : English 29 Before you start CAUTION Do not open the detergent drawer while the washer is operating Do not put a tablet or capsule type detergents into the detergent drawer Put them directly into the drum Do not use a ball type detergent To prevent the compartment from clogging concentrated or highlyenriched agents fabric softener or detergent must be diluted with water before being added To add washing agents to the detergent drawer 1 Slide open the detergent drawer 2 Add liquid laundry detergent to the liquid detergent container in the main wash compartment CAUTION Make sure the liquid detergent container is inserted in the main wash compartment Do not exceed the marked max line A NOTE Do not add powdered laundry detergent or other powdered laundry agents to the liquid laundry container To use powdered detergent see page 3 Add fabric softener to the softener compartment Do not exceed the max line B CAUTION Powdered fabric softener is not recommended Use liquid fabric softener only Concentrated fabric softener must be diluted with water before being added Do not add mainwash detergent to the softener compartment 4 Close the detergent drawer Untitled2 29 3302020 122548 PM
  • Page 30 - English - : Before you start English30 Before you start To use powdered detergent First remove the provided liquid detergent container from the main wash compartment Then add powdered detergent to the mainwash compartment according to the detergent manufacturers instructions CAUTION Do not add powdered detergent to the liquid detergent container To use the bleach compartment Add only liquid chlorine bleach to the bleach compartment Do not exceed the max line CAUTION Do not add undiluted liquid chlorine bleach directly to the load or to the drum It is a powerful chemical and can cause fabric damage such as weakening of the bers or color loss if not used properly To use oxygen boosters or colorsafe bleach Oxygen boosters or colorsafe bleach can increase washing performance Make sure to add the oxygen booster or colorsafe bleach after putting the laundry into the drum NOTE To use both powdered detergent and powdered oxygen booster or powdered colorsafe bleach it is more effective to put them together into the drum before loading the laundry Untitled2 30 3302020 122548 PM
  • Page 31 - English - : English 31 Operations WARNING To reduce the risk of re electric shock or injury to persons read the Safety information before operating this appliance Control panel 03 04 05 06 01 Cycle Selector Turn the dial to select a cycle For more information about wash cycles see page 35 02 Display The display shows current cycle information and estimated time remaining or an information code if the washer needs to be checked 03 Temp Press to change the water temperature for the current cycle Hot Level 5 Heavily soiled colorfast items Only available with NORMAL HEAVY DUTY SANITIZE and SELF CLEAN Level 4 Whites and heavily soiled colorfast items Level 3 Colorfast items Level 2 Brightly colored very lightly soiled items Cold Level 1 Uses only cold water without utilizing the washers heater No warm water is supplied 04 Rinse Press to change the rinse count for the current cycle You can select 1 to 5 rinses Operations Untitled2 31 3302020 122549 PM
  • Page 32 - English - : Operations English32 Operations 05 Spin Press to change the spinning speed for the current cycle High Level 5 Extends the spinning process to effectively remove moisture from the load This level uses a stronger spinning process to remove moisture so it is not suitable for wrinklefree or noniron fabrics or overloads Level 4 Underwear tshirts jeans and sturdy cottons Level 3 Jeans wrinklefree or washandwear items and synthetics Level 2 Delicate items that require a lower spinning speed No Spin Level 1 The drum does not spin after the nal drain process Rinse hold All indicators are off The nal rinse process is suspended so that the laundry remains in the water To unload the laundry run a drain or spin process NOTE Spin Only To perform the spin process only press and hold Spin for 3 seconds With the cycle time on the display press Spin repeatedly until a desired spinning speed is selected Then press and hold StartPause Hold to Start to start 06 Soil Press to change the soil level for the current cycle Heavy Level 5 For extremely soiled loads Level 4 For heavily soiled loads Level 3 For moderately soiled loads This setting is best for most loads Level 2 For lightly soiled loads Light Level 1 For barely soiled loads 07 Pre Soak Press to add 30 minutes of soaking time at the start of the wash cycle for better stain removal 08 Steam Press to use the Steam function The Steam function is available with NORMAL HEAVY DUTY WHITES BEDDING and SANITIZE For heavily soiled colorfast items this function improves stain treatment and uses less water 09 Delay End Set the washer to nish your wash automatically at later time Choose a delay of between 1 to 24 hours in 1 hour increments For more information about Delay End see page 38 10 Alarm Off Press to turn the alarm sound on or off When the alarm is off the cycle completion melody and the poweroff beep will not sound However button and alert sounds will remain on Untitled2 32 3302020 122549 PM
  • Page 33 - English - : English 33 Operations 11 Power Press to turn the washer on or off 12 StartPause Hold to Start Press and hold to start operation or press to stop operation temporarily Icon description Garment This icon indicates you can add or take out items after a cycle has started To add or take out items press StartPause Hold to Start to pause the cycle and then open the door To resume the cycle close the door and then press and hold StartPause Hold to Start Door Lock This icon indicates the door is locked and cannot be opened The door locks automatically during a cycle and this indicator turns on You can open the door when this icon disappears SELF CLEAN reminder This icon indicates that you should clean the drum using the SELF CLEAN cycle After every 40 cycles this icon appears for an hour and then turns off automatically The icon will appear for 5 more cycles turn off and then will not appear for another 40 cycles Child Lock This icon indicates that Child Lock is on For more information on Child Lock see page 39 Alarm Off This icon indicates that the alarm is off For more information on Alarm Off see page 39 Untitled2 33 3302020 122551 PM
  • Page 34 - English - : Operations English34 Operations Simple steps to start 1 Press Power to turn on the washer 2 Turn the Cycle Selector to select a cycle 3 Change the cycle settings Temp Rinse Spin and Soil as necessary 4 Select desired options as necessary 5 Press and hold StartPause Hold to Start To change the cycle during operation 1 Press StartPause Hold to Start to stop operation 2 Select a different cycle 3 Press and hold StartPause Hold to Start again to start the new cycle WARNING Do not place anything on top of your washer while it is running Untitled2 34 3302020 122551 PM
  • Page 35 - English - : English 35 Operations Cycle overview NOTE The washer detects the weight of the items and automatically adjusts the optimal water level washing time rinse counts and spin counts This may not be applicable on some cycles Standard Cycles Cycle Description QUICK WASH For lightly soiled items that you want to nish washing quickly For best performance recommended load is 4 lb or lower DELICATES For sheer fabrics bras lingerie silk and other handwash only fabrics For best performance use liquid detergent PERM PRESS For washandwear synthetic fabrics and lightly to normally soiled items RINSESPIN Features an additional rinse process after fabric softener is applied to the laundry SELF CLEAN Cleans the drum by removing dirt and bacteria from the drum Perform once every 40 washes Make sure the drum is empty Steam Cycles Cycle Description NORMAL For cottons bed linens table linens underwear towels or shirts The washing time and the number of rinses are automatically adjusted according to the load HEAVY DUTY For sturdy colorfast fabrics and heavily soiled items WHITES For white items You can wash with or without bleach BEDDING For bulky items such as comforters blankets and sheets For best results wash only 1 type of bedding For bulky items use liquid detergent and do not roll the items in the drum because they might get stuck in the drum Untitled2 35 3302020 122551 PM
  • Page 36 - English - : Operations English36 Operations Cycle Description SANITIZE For heavily soiled colorfast items This cycle heats the water to 150 F 65 C to eliminate bacteria NOTE If you press StartPause Hold to Start during the heating portion of the SANITIZE cycle your washer door will remain locked for your safety Cycle chart Use this chart to set the best cycle and options for your laundry NOTE Setting Temp Rinse Spin Soil factory setting 5 Hot Level 5 5 5 times Level 5 5 High Level 5 5 Heavy Level 5 can be selected 4 Level 4 4 Level 4 4 Level 4 4 Level 4 3 Level 3 3 Level 3 3 Level 3 3 Level 3 2 Level 2 2 Level 2 2 Level 2 2 Level 2 1 Cold Level 1 1 1 time Level 1 1 No spin Level 1 1 Light Level 1 Cycle Functions Temp Rinse 5 4 3 2 1 5 4 3 2 1 NORMAL HEAVY DUTY WHITES BEDDING SANITIZE QUICK WASH DELICATES PERM PRESS RINSESPIN SELF CLEAN Untitled2 36 3302020 122552 PM
  • Page 37 - English - : English 37 Operations Cycle Functions Spin Soil 5 4 3 2 1 5 4 3 2 1 NORMAL HEAVY DUTY WHITES BEDDING SANITIZE QUICK WASH DELICATES PERM PRESS RINSESPIN SELF CLEAN Cycle Options Pre Soak Steam Delay End NORMAL HEAVY DUTY WHITES BEDDING SANITIZE QUICK WASH DELICATES PERM PRESS RINSESPIN SELF CLEAN Untitled2 37 3302020 122552 PM
  • Page 38 - English - : Operations English38 Operations Special features Delay End You can set the washer to nish your wash automatically at a later time by choosing a delay of between 1 to 24 hours in 1 hour increments The hour displayed indicates the time the wash will nish 1 Select a cycle Then change the cycle settings if necessary 2 Press Delay End repeatedly until a desired end time is set 3 Press and hold StartPause Hold to Start 4 To cancel Delay End restart the washer by pressing Power Reallife case You want to nish a twohour cycle 3 hours from now To do this you add the Delay End option to the current cycle with a 3hour setting and then press and hold StartPause Hold to Start at 200 pm The washer starts operating at 300 pm and ends at 500 pm Provided below is the time line for this example 200 pm Set Delay End to 3 hours 300 pm Start 500 pm End ATC Auto Temperature Control ATC enables the washer to control water temperatures in each washing cycle using the internal thermistor It is designed to maintain certain washing temperatures for best results NOTE If you select NORMAL or HEAVY DUTY you may notice the washer supplying cold water This is normal because the machine is designed to reduce power consumption In these cycles the water temperature for Level 5 is similar to bathwater temperatures and Level 3 is similar to comfortable swimming pool temperatures To wash clothes at a specic temperature you must choose a different cycle rst Untitled2 38 3302020 122552 PM
  • Page 39 - English - : English 39 Operations Child Lock The Child Lock function locks the washer door to prevent children from climbing into and suffocating inside the drum To activate Child Lock Press and hold both Temp and Rinse for 3 seconds Then press and hold StartPause Hold to Start to activate The door locks and the Child Lock indicator turns on To deactivate Child Lock temporarily You can deactivate Child Lock temporarily for 1 minute To do this press and hold both Temp and Rinse for 3 seconds The door is unlocked for 1 minute and the Child Lock indicator blinks NOTE If you open the door 1 minute after deactivating Child Lock an alarm sounds for up to 2 minutes If you close the door within 2 minutes the door locks and Child Lock is reactivated If you do not close the door or the door is not properly closed the alarm keeps sounding for 2 minutes To add laundry after activating Child Lock deactivate Child Lock or restart the washer To cancel Child Lock Press and hold both Temp and Rinse for 6 seconds The door unlocks and the Child Lock indicator turns off Alarm Off You can turn the alarm sound on or off When the alarm is off the cycle completion melody and the poweroff beep will not sound However the other sounds stay active Press Alarm Off to turn the alarm on or off Your setting will be kept even after you turn off and then restart the appliance Untitled2 39 3302020 122552 PM
  • Page 40 - English - : English40 Maintenance Keep the washer clean for best performance and to lengthen its life cycle WARNING Certain internal parts are intentionally not grounded and may present a risk of electric shock only during servicing Service personnel Do not contact the following parts while the appliance is energized Control board heat sink motor inlet valve and pump Self Clean Certain usage and environmental conditions may result in some residue buildup or odor in the washer drum To prevent this buildup of residue or odor causing bacteria and keep your washer drum fresh and clean perform the SELF CLEAN cycle at least once a month or every 40 cycles Perform the recommended procedure below when using the SELF CLEAN cycle 1 Remove all items from the washer drum and ensure the drum is empty Laundry left in the drum during the SELF CLEAN cycle may be damaged 2 Press Power to turn on the washer 3 Turn the Cycle Selector to SELF CLEAN 4 Press and hold StartPause Hold to Start NOTE The water temperature for SELF CLEAN is defaulted to Hot This temperature cannot be changed In the case where residue is present in the washer drum add liquid chlorine bleach to the MAX level line in the mainwash compartment before starting the SELF CLEAN cycle Do not add the liquid chlorine bleach to the bleach compartment This is only the case for SELF CLEAN cycle Do not exceed the max line Do not use or mix any other detergent or chemicals during the SELF CLEAN cycle If necessary run a RINSESPIN cycle after the SELF CLEAN cycle has completed to help remove any remaining residue CAUTION If there is chlorine bleach left in the washer drum for an extended period of time rust can occur SELF CLEAN reminder After 40 washing cycles the SELF CLEAN LED reminder icon and the SELF CLEAN cycle LED will blink on the control panel for an hour and then turn off automatically The reminder will appear on the control panel for 5 additional consecutive cycles before turning off The next reminder will not appear until another 40 cycles have been completed Maintenance Untitled2 40 3302020 122553 PM
  • Page 41 - English - : English 41 Maintenance Smart Care To enable this function you must rst download the Samsung Laundry app from the Play Store or the App Store and install it on a mobile device that has a camera function The Smart Care function has been optimized for Galaxy and iPhone mobile devices applicable models only 1 When the washer detects an issue to check an information code appears on the display To enter Smart Care mode press and hold Soil for 3 seconds 2 The washer starts the selfdiagnosis procedure and displays an information code if a problem is detected 3 Run the Samsung Laundry app on your mobile device and then tap Smart Care 4 Put the mobile device close to the washers display so that the smartphone camera and the washer face each other The information code will be recognized automatically by the app 5 When the information code is recognized correctly the app provides detailed information about the problem with applicable solutions NOTE The function name Smart Care may differ depending on the language If the washers display reects light the app may fail to recognize the information code If the app fails to recognize the information code you can enter the code manually on the app Untitled2 41 3302020 122553 PM
  • Page 42 - English - : Maintenance English42 Maintenance Emergency drain In case of a power failure drain the water inside the drum before taking out the laundry 1 Turn off the washer and then unplug the power cord 2 Gently press the top area of the lter cover to open 3 Put an empty spacious container around the cover and stretch the emergency drain tube to the container while holding the tube cap A 4 Open the tube cap and let water in the Emergency drain tube B ow into the container 5 When done close the tube cap and reinsert the tube Then close the lter cover NOTE Use a spacious container because the water in the drum may be more than expected Untitled2 42 3302020 122553 PM
  • Page 43 - English - : English 43 Maintenance Cleaning Surface of the washer Use a soft cloth with a nonabrasive household cleaner Do not spray water onto the washer Mesh lter Clean the mesh lter of the water hose once or twice a year 1 Turn off the washer and then unplug the power cord 2 Close the water tap 3 Loosen and disconnect the water hoses from the back of the washer Cover the each hose with a cloth to prevent water from gushing out 4 Use pliers to pull out the mesh lter from the inlet valves 5 Thoroughly clean the mesh lters in water 6 Completely dry the mesh lters Do not dry in direct sunlight 7 Reinsert the mesh lters and then reconnect the water hoses 8 Open the water taps NOTE If a mesh lter is clogged the 4C information code appears on the washers display screen Untitled2 43 3302020 122554 PM
  • Page 44 - English - : Maintenance English44 Maintenance Pump lter You should clean the pump lter 5 or 6 times a year to prevent it from clogging A clogged pump lter may reduce the bubble effect 1 Turn off the washer and then unplug the power cord 2 Gently press the top area of the lter cover to open 3 Drain the remaining water inside the drum See the Emergency drain section on page 42 4 Turn the pump lter knob A counterclockwise and then drain the remaining water 5 Clean the pump lter using a soft brush Make sure the drain pump propeller inside the lter is not clogged 6 Reinsert the pump lter and then turn the lter knob clockwise 7 Close the lter cover NOTE Some pump lters feature a safety knob that is designed to prevent children from accidentally opening the lter compartment To open the safety knob of the pump lter push in and turn it counterclockwise The spring mechanism of the safety knob helps open the lter To close the safety knob of the pump lter turn it clockwise The spring makes a rattling sound which is normal Before closing the lter cover make sure the pump lter is properly inserted Untitled2 44 3302020 122555 PM
  • Page 45 - English - : English 45 Maintenance NOTE If the pump lter is clogged the 5C information code appears on the washers display screen CAUTION Make sure the lter knob is closed properly after cleaning the lter Otherwise this may cause a leak Make sure the lter is inserted properly after cleaning it Otherwise this may cause an operational failure or a leak Detergent drawer 1 Open the drawer 2 While holding down the release lever A remove the drawer 3 Remove the liquid detergent container from the drawer 4 Clean the drawer components in running water using a soft brush NOTE Other parts of the drawer can also be removed They can fall out if you hold the drawer upside down Untitled2 45 3302020 122555 PM
  • Page 46 - English - : Maintenance English46 Maintenance 5 Clean the drawer recess using a soft brush 6 Reinsert the liquid detergent container into the detergent drawer 7 Slide the drawer into the drawer recess and then push it inward until it is fully closed NOTE To remove remaining detergent run the RINSESPIN cycle with the drum empty Door diaphragm A 1 Open the door and then empty the drum 2 Combine 34 cups of liquid chlorine bleach and 1 gallon of warm tap water 3 Wearing rubber gloves use a soft clean cloth dipped in the water and bleach solution to clean the diaphragm 4 Let stand 5 minutes and then wipe up and dry well CAUTION Use bleach carefully and be sure to follow the bleach manufacturers use and care instructions Recovery from freezing The washer may freeze when the temperature in its location drops below 32 F 0 C 1 Turn off the washer and then unplug the power cord 2 Pour warm water over the water tap to loosen the water hose 3 Disconnect the water hose and then soak it in warm water 4 Pour warm water into the drum and leave it for about 10 minutes 5 Reconnect the water hose to the water tap Untitled2 46 3302020 122556 PM
  • Page 47 - English - : English 47 Maintenance NOTE If the washer still doesnt operate normally repeat the steps above Care for an extended period of nonuse Avoid leaving the washer unused for an extended time However if you intend to leave the washer unused for a long period of time follow the directions below 1 Press Power and then turn the Cycle Selector to RINSESPIN 2 Empty the drum and then press and hold StartPause Hold to Start 3 When the cycle is complete close the water taps and disconnect the water hoses 4 Turn off the washer and then unplug the power cord 5 Open the door to let air circulate through the drum Cleaning the exterior 1 Turn off the water taps after nishing the days washing This will shut off the water supply to your washer and prevent the unlikely possibility of damage from escaping water Leave the door open to allow the inside of your washer to dry out 2 Use a soft cloth to wipe up all detergent bleach or other spills as they occur Clean the following as recommended below Control Panel Clean with a soft damp cloth Do not use abrasive powders or cleaning pads Do not spray cleaners directly on the panel Cabinet Clean with soap and water Cleaning the interior Clean the interior of your washer periodically to remove any dirt soil odor mold mildew or bacterial residue that may remain in your washer as a result of washing clothes CAUTION Failure to follow these instructions may result in unpleasant conditions including odors andor permanent stains on your washer or laundry NOTE Hard water deposits may be removed if needed Use a cleaner labeled Washer safe Untitled2 47 3302020 122556 PM
  • Page 48 - English - : English48 Troubleshooting Checkpoints If you encounter a problem with the washer rst check the table below and try the suggestions Problem Action Does not start Make sure the washer is plugged in Make sure the door is properly closed Make sure the faucets are open Make sure to press or tap StartPause Hold to Start to start the washer Make sure Child Lock is not activated Before the washer starts to ll it will make a series of clicking noises to check the door lock and does a quick drain Check the fuse or reset the circuit breaker Water supply is insufcient or no water is supplied Fully open the faucet Make sure the door is properly closed Make sure the water supply hose is not frozen Make sure the water supply hose is not kinked or clogged Make sure there is sufcient water pressure After a cycle detergent remains in the detergent drawer Make sure the washer is running with sufcient water pressure Make sure you add liquid detergent to the liquid detergent container Make sure to remove the liquid detergent container if you are using powdered detergent Clean the detergent drawer Excessive vibrations or makes noise Make sure the washer is installed on a level solid oor that is not slippery If the oor is not level use the leveling feet to adjust the height of the washer Make sure the shipping bolts are removed Make sure the washer is not contacting any other object Make sure the laundry load is balanced The motor can cause noise during normal operation Overalls or metaldecorated clothes can cause noise while being washed This is normal Metal objects such as coins can cause noise After washing remove these objects from the drum or lter case Remove the lling of the pillows and cushions and wash only the covers Troubleshooting Untitled2 48 3302020 122556 PM
  • Page 49 - English - : English 49 Troubleshooting Problem Action Does not drain and or spin Make sure the drain hose is neither kinked nor obstructed all the way to the drain system If there is a drain restriction call for service Make sure the debris lter is not clogged Close the door and press or tap StartPause Hold to Start For your safety the washer will not tumble or spin unless the door is closed Make sure the drain hose is not frozen or clogged Make sure the drain hose is connected to a drain system that is not clogged If the washer is not supplied with sufcient power the washer temporarily will not drain or spin As soon as the washer regains sufcient power it will operate normally Make sure the drain hose is inserted 6 to 8 inches inside the drain pipe Make sure the washer is level The door does not open Press or tap StartPause Hold to Start to stop the washer It may take a few moments for the door lock mechanism to disengage Make sure all the water in the drum is drained The door may not open if water remains in the drum Drain the drum and open the door manually Make sure the door lock light is off The door lock light turns off after the washer has drained If the washer is paused after the water is supplied the door cannot be opened until one minute has passed If draining occurs followed by the information code on the display the door will not open until 3 minutes after the washer has stopped or the power is turned off The door does not open if you have unplugged the power cord while the product was operating Plug the power cord and turn on the power Then deactivate Child Lock if necessary and then press and hold StartPause Hold to Start to stop the operation Untitled2 49 3302020 122556 PM
  • Page 50 - English - : Troubleshooting English50 Troubleshooting Problem Action Excessive suds Make sure you use the recommended types and amounts of detergent Use high efciency HE detergent to prevent oversudsing Reduce the detergent amount for soft water small loads or lightly soiled loads Dont use NonHE detergent Cannot add additional detergent Make sure the remaining amount of detergent and fabric softener is not over the limit The washer stops Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press StartPause Hold to Start to start the washer For your safety the washer will not tumble or spin unless the door is closed Before the washer starts to ll it will make a series of clicking noises to check the door lock and does a quick drain There may be a pause or soak period in the cycle Wait briey and the washer may start Make sure the mesh lter of the water supply hose at the faucets is not clogged Periodically clean the mesh lter If the washer is not supplied with sufcient power the washer temporarily will not drain or spin As soon as the washer regains sufcient power it will operate normally Untitled2 50 3302020 122556 PM