Samsung UN75NU8000FXZA 75" Class NU8000 Premium Smart 4K UHD TV

Owner's Guide Smart TV

Connecting the Samsung Smart Remote to the TV

Connect the Samsung Smart Remote to your TV to operate the TV.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

Note:

• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• For more information about the Samsung Smart Remote that comes with the QLED TV (except for Q50R model) and The Serif, refer to "About the Samsung Smart Remote (QLED TV and The Serif)."
• For more information about the Samsung Smart Remote that comes with the UHD TV, refer to "About the Samsung Smart Remote (UHD TV)."
• For more information about the Samsung Smart Remote that comes with The Frame, refer to "About the Samsung Smart Remote (The Frame)."
• The Samsung Smart Remote may not be supported depending on the model or geographical area.

Using Smart Hub

Connect to Smart Hub for apps, games, movies, and more.

Enjoy the multiple functions provided by Smart Hub simultaneously on a single screen.

Note: The image on your TV may differ from the image above depending on the model and geographical area.

When you press the button on your remote control, you can use the following functions and features.

1. Notification

You can view a list of notifications for all events that occur on your TV. A notification appears on the screen when it is time to broadcast a scheduled program or when an event occurs on a registered device.

Note: For more information, refer to "Displaying the Home Screen."

2. Settings

When the focus is moved to Settings, a list of quick settings icons appears above the top of the menu. You can quickly set frequently used functions by clicking the icons.

3. Source

You can select an external device connected to the TV.

Note: For more information, refer to "Switching between external devices connected to the TV."

4. Search

You can search for channels, programs, movie titles, and apps from Smart Hub.

Note: To use this feature, the TV must be connected to the Internet.

5. APPS

You can enjoy a wide range of content including news, sports, weather, and games by installing the corresponding apps on your TV.

Note:

• To use this feature, the TV must be connected to the Internet.
• For more information, refer to "Using the APPS Service."

6. Ambient Mode

You can enhance your living space with decorative content that matches the surroundings or view essential real time information such as weather, time, and news on the TV screen when you are not watching TV.

To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

Note:

• If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
• Because this function is specific to QLED TV (except for Q50R model) and The Serif, it may not be supported depending on the model.
• For more information about the Ambient Mode, refer to "Using the Ambient Mode."

7. Universal Guide

Universal Guide is an app that allows you to search for and enjoy various content such as TV shows, dramas, and movies in one place. Universal Guide can recommend content tailored to your preferences.

Note:

• For more information about Universal Guide, refer to "Using the Universal Guide App."
• Images may look blurry depending on the service provider's circumstances.
• This function may not be supported depending on the model or geographical area.

Art

When you are not watching TV or when the TV is turned off, you can use the Art mode function to edit image content such as artworks or photos or to display the content.

Note:

• This function is supported only in The Frame.
• For more information, refer to the provided user manual.

Using the Ambient Mode

Learn about the functions available in Ambient Mode that are specific to the QLED TV (except for Q50R model) and The Serif.

> Ambient Mode

In Ambient Mode, you can view beautiful screens, various visual information, and notifications.

To enter Ambient Mode, press the button. To return to the TV mode, press the button. To shut off the TV, press the button.

If you press the button when the TV is turned off, the TV turns on in Ambient Mode.

Note:

• If you use a remote control other than the Samsung Smart Remote, there may be restrictions to entering Ambient Mode.
• Because this function is a QLED TV-specific function, it may not be supported depending on the model.
• To activate the and menus, first select a content item in Ambient Mode.

Screen states related to Ambient Mode

• Ambient Mode
  In Ambient Mode, you can set up and enjoy visual information and design. In this state, less power is consumed and brightness is automatically adjusted by the illuminance sensor.

• Getting dark state
  In Ambient Mode, the TV screen changes automatically according to the surroundings. When the surroundings get dark, the TV screen becomes darker. When the surroundings get bright before the TV screen turns completely black or when the remote control or the Bixby function is operated, the TV screen returns to the Ambient Mode.
  Note:
  You can change the auto brightness setting for Ambient Mode by using in the Ambient Mode browser screen.
  In this state, the TV can activate voice guides and process voice commands.

• Black screen state
  In Ambient Mode, if the surroundings get to a specific level of darkness, the TV turns soft-off. To turn the screen back on in Ambient Mode, press the button on the remote control.
  Note:
  You can change the auto brightness setting for Ambient Mode by using in the Ambient Mode browser screen.
  In this state, the TV can activate voice guides and process voice commands.
• TV off state
  To enter Ambient Mode when the TV is turned off, press the button on the remote control. To enter TV mode when the TV is turned off, press the button. In TV mode, you can watch broadcasts or enjoy the content on the external connected devices.

Changing the content and settings for Ambient Mode

Note: The image on your TV may differ from the image above depending on the model and geographical area.

When you press the or button in Ambient Mode, the Ambient Mode browser screen appears. In the Ambient Mode browser screen, you can select content and change the Ambient Mode settings.

Setting up the content for Ambient Mode

The Ambient Mode browser screen displays content at the top and categories at the bottom. Use the left or right directional buttons in the content list at the top to move the focus to content you want, and then press the Select button. The selected content is played in Ambient Mode.

In the future, more content that you can set up in the Ambient Mode browser will be provided.

You can select the following categories and content:

• Décor: Allows you to select beautiful screens.
• Info: Provides information such as weather, news headlines, and more.
  Note: This function may not be supported depending on the geographical area.
• Photo: Allows you to set a picture stored in your mobile device as the wallpaper of the Ambient Mode screen. You can configure special layouts using your photos.
  Note: To save photos from your mobile device to the TV and import them in Ambient Mode, use the SmartThings app on your mobile device.

Setting up the Ambient Mode details

In the Ambient Mode browser screen, move the focus to , and then press the Select button. You can change the following settings:

• Brightness: Adjusts the screen brightness for Ambient Mode.
• Color Tone: Adjusts the colors of the screen for Ambient Mode.
• Auto Brightness: Changes the auto brightness setting for Ambient Mode.
  Note:
  When this function is set to Off, the brightness level of the TV screen is not automatically adjusted according to the ambient light level.
  This function may not be supported depending on the model.
• Ambient Off Timer: Sets the time that the Ambient Mode screen turns off automatically.
  Note: If there is no remote control input for the set time, the screen goes off. To turn the screen back on in Ambient Mode, press the button on the remote control.

Changing the background color of Ambient Mode

To change the background color of Ambient Mode, move the focus to in the Ambient Mode browser screen, and then press the Select button. You can change the background color or pattern. Move the focus to a color or pattern you want, and then press the Select button.

Note: Take a picture of a wall using the SmartThings app on your mobile device to set it as the background of Ambient Mode. This function may have a delay in image transmission and optimization depending on the network conditions.

Using Bixby

Speak into the microphone on your Samsung Smart Remote to control your TV.

Note:

• This function may not be supported depending on the model or geographical area.
• The supported language may differ depending on the geographical area.

Running Bixby

Press and hold the button on your Samsung Smart Remote, say a command, and then release the button.

The TV recognizes the voice command.

To view the Bixby guide, press the button once:

• When you press the button for the first time, the Using Bixby button appears at the bottom of the screen. Press the Select button. The Using Bixby popup window appears and a tutorial on using Bixby is shown.
• When you press the button after the first time, the Explore Now button appears at the bottom of the screen. Press the Select button to go to the My Bixby screen.

Learning about My Bixby

Note: The image on your TV may differ from the image above depending on the model and geographical area.

1. Samsung Account

Go to the Samsung Account screen to create a new account or sign out of your account.

Note: If you are signed out of your Samsung account, select Sign In or to log in.

2. Settings

You can change the voice responses and the voice style of Bixby.

You can also select a music service provider in the Default music service provider tab.

Note: The Default music service provider tab may not be supported depending on the model or geographical area.

3. User information and the experience points (XP) guide

You can see user information and the experience points (XP) that you can get from using Bixby.

Note:

• You must be signed in to your Samsung account to view the user information and the experience points (XP).
• This function may not be supported depending on the model or geographical area

4. Bixby guide

You can learn the voice commands that let you use Bixby in various situations. Use the directional buttons to move to the desired command, and then press the Select button. You can operate the TV with various voice commands.

Note: To view a tutorial on Bixby, use the directional buttons to move to the bottom, and then select the View Tutorial item.

Read Before Using Bixby

• The supported voice interaction languages and features may differ depending on the geographical area.
• If the language set differs from the language of your country, some features are not available.
• Bixby is available only when the TV is connected to the Internet.
• Even if the TV is connected to the Internet, there may be no response due to a Bixby server error.
• The existing functional specifications may be changed if Bixby is updated.
• Bixby is available only on TVs that support it and come with remote controls that have a microphone.
• Symbols including "-" and special characters are not supported. Consequently, if a word or sentence contains numeric values or symbols, the function may not operate properly.
• Searched results may not provide complete results.
• You may be required to pay for some apps. Consequently, you may encounter a service application or contract.
• To change the current channel by saying channel names as voice commands, you must finish Set Up Your Service Provider. If Set Up Your Service Provider is not completed, you can complete it using the following menu. ( > Settings > General > Start Setup).
• To use the voice text input function and Smart Search function, you must consent to provisions allowing third parties to collect and use your voice data.
• To use the Bixby function, you must:
  • Agree to Smart Hub's Terms of Use
  • Agree to a guidance regarding the collection and use of personal information for the Smart Hub service.
  • Consent to the collection and use of personal information for the voice interaction-based service.

Requirements for using Bixby

• The voice interaction rate differs with the volume/tone, pronunciation, and ambient sound environment (TV sound and ambient noise).
• The optimal volume for voice commands is between 75 dB and 80 dB.

Updating the TV’s Software

View your TV's software version and update it if necessary.

CAUTION! DO NOT turn off the TV’s power until the update is complete. The TV will turn off and on automatically after completing the software update. Video and audio settings will be reset to their defaults after a software update.

> Settings > Support > Software Update

Updating through the Internet

> Settings > Support > Software Update > Update Now

Note: Updating from the Internet requires an active Internet connection.

Updating through a USB device

> Settings > Support > Software Update > Update Now

After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device to the TV to update.

Note: To update using a USB device, download the update package from Samsung.com to your computer. Then, save the update package in the USB device's top-level folder. Otherwise, the TV will not be able to locate the update package.

Updating the TV automatically

> Settings > Support > Software Update > Auto Update

If the TV is connected to the Internet, you can have the TV's software update itself automatically while you are watching the TV. When the background update is completed, it is applied the next time the TV is turned on.

If you agree to the Smart Hub terms and conditions, Auto Update is set to On automatically. If you want this function disabled, use the Select button to turn it off.

Note:

• This function may take a longer time if another network function is running concurrently.
• This function requires an Internet connection.

Connections

You can watch live broadcasts by connecting an antenna and antenna cable to your TV and can get access to the Internet by using a LAN cable or wireless access point. Using various connectors, you can also connect external devices.

Connection Guide

You can view detailed information about external devices that can be connected to the TV.

> Source > Connection Guide

It shows you how to connect various external devices such as video devices, game consoles, and PCs using pictures.
If you select the connection method and an external device, the connection details appear.

Note: The image on your TV may differ from the image above depending on the model and geographical area.

Connecting an Antenna

You can connect an antenna cable to your TV.

Note: An antenna connection is not necessary if you connect a cable box or satellite box.

Connecting to the Internet

You can get access to the Internet through your TV.

> Settings > General > Network > Open Network Settings

Configure network settings to connect to an available network.

Establishing a wired Internet connection

> Settings > General > Network > Open Network Settings > Wired

If you connect a LAN cable, the TV automatically accesses the Internet.

Note:

• To connect a LAN cable, use a CAT 7 (*STP type) cable for the connection. (100/10 Mbps)
  • Shielded Twisted Pair
• The TV will not be able to connect to the Internet if your network speed is below 10 Mbps.

Establishing a wireless Internet connection

> Settings > General > Network > Open Network Settings > Wireless

Make sure that you have the wireless access point's name (SSID) and password settings before attempting to connect. The network name (SSID) and security key are available on the wireless access point's configuration screen. See the wireless access point's user manual for more information.

Note:

• The image on your TV may differ from the image above depending on the model and geographical area.
• If no wireless access point is found, select Add Network at the bottom of the list and enter the network name (SSID).
• If your wireless access point has a WPS or PBC button, select Use WPS at the bottom of the list, and then push the WPS or PBC button on your access point within 2 minutes. The TV will connect automatically.

Checking the Internet connection status

> Settings > General > Network > Network Status.

View the current network and Internet status.

Resetting Your Network

> Settings > General > Network > Reset Network

Restore the network settings to the factory default.

Turning on the TV with a mobile device

> Settings > General > Network > Expert Settings > Power On with Mobile

You can turn on the TV using a mobile device connected to the same network as the TV.

Connecting an IP control device to the TV

> Settings > General > Network > Expert Settings > IP Remote

You can connect an IP control device to the TV remotely to manage your IP device.

Note:

• To use this function, Power On with Mobile must be turned on.
• Turning this feature on may allow other IP control devices to control your TV. We recommend turning this feature on only if an authorized third-party custom controller is installed and configured specifically for a Samsung TV and if your Wi-Fi network is password protected.
• This function may not be supported depending on the model or geographical area.

Changing the name of the TV on a network

> Settings > General > System Manager > Device Name

You can change the name of the TV on the network. Select User Input at the bottom of the list and change the name.

Remote Control and Peripherals

You can control TV operations with your Samsung Smart Remote. Pair external devices such as a keyboard for ease of use.

About the Samsung Smart Remote (QLED TV)

Learn about the buttons on the Samsung Smart Remote that comes with the QLED TV.

Note:

• Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions.
• The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.
• To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with the Samsung Smart Remote - Using the Universal Remote."
• To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMICEC)."

About the Samsung Smart Remote (UHD TV)

Learn about the buttons on the Samsung Smart Remote that comes with the UHD TV.

Note:

• Use the Samsung Smart Remote less than 20 feet from the TV. The usable distance may vary with the wireless environmental conditions.
• The images, buttons, and functions of the Samsung Smart Remote may differ with the model.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.
• To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI- CEC)."

About the Samsung Smart Remote (The Frame)

Learn about the buttons on the Samsung Smart Remote that comes with the The Frame.

Note:

• Use the Samsung Smart Remote less than 20 feet (6 m) from the TV. The usable distance may vary with the wireless environmental conditions.
• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.
• To use the Samsung Smart Remote to control a compatible external device that does not support HDMI-CEC (Anynet+), you must configure universal remote control for the device. For more information, refer to "Controlling External Devices with a Samsung Remote Control - Using the Universal Remote."
• To use the Samsung Smart Remote to control a compatible external device that does support HDMI-CEC (Anynet+), connect the device to an HDMI port on the TV using an HDMI cable. For more information, refer to "Using Anynet+ (HDMI- CEC)."

Connecting to the Samsung Smart Remote

Pair the TV with the Samsung Smart Remote.

When you turn on the TV for the first time, the Samsung Smart Remote pairs to the TV automatically. If the Samsung Smart Remote does not pair to the TV automatically, point it at the front of the TV, and then press and hold the and buttons simultaneously for 3 seconds or more.

Note:

• The images, buttons, and functions of the Samsung Smart Remote may differ with the model or geographical area.
• The Samsung Smart Remote may not be supported depending on the model or geographical area.

TV Viewing

You can use convenient features while watching TV. Additionally, you can edit the channel list or create favorite channel lists.

Using the Guide

See an overview of each channel's program lineup.

> Live TV > Guide

Note: The image on your TV may differ from the image above depending on the model and geographical area.

In the Guide, you can see the daily program schedules for each broadcaster, see program information, choose a program to watch, and set up a schedule viewing or recording.

In the Guide, you can see only the TV programs scheduled after the current time.

Note:

• The Guide also appears when you press the CH button while watching TV.
• On the standard remote control, press the GUIDE button.
• To see information about analog channels and use the analog channel functions of the Guide, you must finish the service provider settings in initial setup.
• To view the Guide, you must first set the TV's clock ( > Settings > General > System Manager > Time > Clock).

To start schedule viewing, schedule recording and other function for a program listed in the Guide, first move the cursor to it and then press and hold Select button on the remote control to use follows functions:

• Record: You can make a recording of a current program.
  • Note:
    • This function is not available in the U.S.A. and Canada.
    • This function may not be supported depending on the model or geographical area.
• Stop: You can stop the recording function that is currently running.
• Edit Recording Time: You can change the start and end times of scheduled program recordings.
  • Note:
    • This function is not available in the U.S.A. and Canada.
    • This function may not be supported depending on the model or geographical area.
• Schedule Viewing: You can schedule the viewing of a broadcast scheduled program.
• Schedule Recording: You can schedule recording of a broadcast scheduled program.
  • Note:
    • This function is not available in the U.S.A. and Canada.
    • This function may not be supported depending on the model or geographical area.
    • For more information about recording or Schedule Recording, refer to "Recording Programs."
• Cancel Scheduled Viewing/ Cancel Scheduled Recording: You can cancel scheduled viewings or recordings.
  • Note: This function may not be supported depending on the model or geographical area.
• View Details: You can see detailed information about the selected program. The information may differ or may not be provided depending on the broadcast signal.

To move to the Channel Filter or Antenna Type, Schedule Manager screen: Press the or button. (If the remote control button is , press it twice.)

• Channel Filter: You can view channels and programs categorized by the types defined in Channel List.
• Antenna Type: You can change the type of broadcast signals the TV receives.
  • Note: This function may not be supported depending on the incoming broadcast signal.
• Schedule Manager: You can see the Schedule Manager or Recording & Schedule Manager screen.
  • Note: This functions may not be supported in the Guide depending on the model or geographical area.

TV-Viewing Support Functions

Use the functions that are available while watching TV.

Changing the broadcast signal

> Live TV > Channel List

Press the up directional button on your remote control, move the focus to Air or Cable, and then press the Select button.

Note: You do not need to use this function if your TV is connected to a cable box or satellite box.

Scanning for available channels

> Settings > Broadcasting > Auto Program

Note:

• Do not use this function if your TV is connected to a cable box or satellite box.
• If the TV has saved channels, Auto Program deletes the existing list, and then saves the newly scanned channels.

Configuring advanced broadcasting audio settings

> Settings > Broadcasting > Audio Options

Audio Options functions differently for analog and digital channels.

Note: This function may not be supported depending on the model or geographical area.

Selecting a Language

> Settings > Broadcasting > Audio Options > Preferred Language

This is the language you will hear while watching TV if the language is included in the broadcast signal.

Listening to Multi-Track Sound

> Settings > Broadcasting > Audio Options > Multi-Track Sound

Checking digital channel signal info and strength

> Settings > Support > Device Care > Self Diagnosis > Signal Information

Note:

• If your TV is attached to a separate, over-the-air antenna, you can use the signal strength information to adjust the antenna for increased signal strength and improved HD channel reception.
• This function is only available for digital channels.
• This function may not be supported depending on the geographical area.

Troubleshooting

If you have a problem with your TV, you can access various solutions while watching TV. If your problem is not addressed in the Troubleshooting section, contact the Samsung Call Center.

There Is a Problem with the Picture

When the TV has trouble with the picture, these steps may help resolve the problem.

Testing the picture

> Settings > Support > Self Diagnosis > Start Picture Test

Before you review the list of problems and solutions below, use Start Picture Test to determine if the problem is caused by the TV. Start Picture Test displays a high definition picture you can examine for flaws or faults.

NOTE:

• If the test picture does not appear or there is noise or distortion, the TV may have a problem. Contact Samsung’s Call Center for assistance.
• If the test picture is displayed properly, there may be a problem with an external device. Please check the connections.
• If the problem persists, check the signal strength or refer to the external device’s user manual.

I Can't Hear the Sound Clearly

When the TV has difficulties with sound, these steps may help resolve the problem.

Testing the sound

Testing the sound

> Settings > Support > Device Care > Self Diagnosis > Start Sound Test

If the TV plays the Start Sound Test melody without distortion, there may be a problem with an external device or the broadcast signal's strength.

There Is a Problem with the Broadcast

When the TV has difficulties receiving broadcasts, these steps may help resolve the problem.

My Computer / Game Console Won't Connect

When the TV has difficulties connecting to a PC or game console, these steps may help resolve the problem.

The TV Won't Connect to the Internet

When the TV has difficulties connecting to the Internet, these steps may help resolve the problem.

The Schedule Recording/Timeshift Function Isn't Working

When Timeshift or Schedule recording aren't working, these steps may help resolve the problem.

Note:

• This function is not available in the U.S.A. and Canada.
• This function may not be supported depending on the model or geographical area.

Anynet+ (HDMI-CEC) Isn't Working

When Anynet+ (HDMI-CEC) isn't working, these steps may help resolve the problem.

I Have Trouble Launching/Using Apps

When apps aren't working, these steps may help resolve the problem.

My File Won't Play

When files don't play, this may help resolve the problem.

I Want to Reset the TV

Initialize the settings to factory defaults.

Other issues

Use these procedures to resolve other issues that may occur.

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