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YARIS_YARIS HATCHBACK_OM_OM99V59z_(U)
4-3. Bluetooth
®
Troubleshooting
If you have any problems with Bluetooth
®
, contact our toll-free cus-
tomer service center.
● U.S.A.
Toyota Customer Experience Center
Phone: 1-800-331-4331 (Toll-free)
Web: http://www.toyota.com/entune
● Canada
Toyota Canada Customer Interaction Centre
Phone: 1-888-TOYOTA-8 or 1-888-869-6828 (Toll-free)
Web: http://www.toyota.ca
■ Apple CarPlay™ use-related issues
Symptom Cause Solution method
Apple CarPlay™ can-
not launch even though
an Apple
®
-genuine
connector cord is
inserted into the USB
port and it is con-
nected to my iPhone
®
.
You used the wrong
USB port.
Use the USB port dis-
playing the mark to
start Apple CarPlay™.
The error message,
“Mobile device error” is
displayed after con-
necting my iPhone
®
to
the USB port.
There is mis-communi-
cation between the
vehicle’s audio system
and your iPhone
®
.
Disconnect the connec-
tor cord from the USB
port once and then
reconnect it.
The icon of the applica-
tion I want to use is not
displayed on the home
screen of Apple Car-
Play™.
Only applications com-
patible with Apple Car-
Play™ are displayed
on the screen.
Contact the applica-
tion’s supplier.
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