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32
PROBLEM POSSIBLE CAUSE REMEDY
The coee is not hot. The cups were not preheated. Warm the cups by rinsing them with hot
water (Please note! you can use the hot water
function).
The infuser has cooled down because
2/3 minutes have elapsed since the
last coee was made.
Before making the coee, heat the infuser by
rinsing using the rinse function
(see section
“Rinsing ”).
A low coee temperature is set.
Set a hotter coee temperature in the menu (sec-
tion “Coee temperature ”).
The coee is weak or not creamy
enough.
The coee is ground too coarsely. Turn the grinding adjustment dial (A17) one
click anticlockwise towards "1" while the coee
mill is in operation (g. 11). Continue one click
at a time until coee delivery is satisfactory. The
eect is only visible after delivering 2 coees
(see section “Adjusting the coee mill”).
The coee is unsuitable. Use coee for espresso machines.
The coee is delivered too slowly or a
drop at a time.
The coee is ground too nely. Turn the grinding adjustment dial (A17) one
click clockwise towards "7" while the coee mill
is in operation (g. 11). Continue one click at a
time until coee delivery is satisfactory. The ef-
fect is only visible after delivering 2 coees (see
section “Adjusting the coee mill”).
Coee does not come out of one or
both of the spouts.
The coee spouts (A13) are blocked. Clean the spouts (g. 31).
The appliance will not make coee The appliance has detected impurities
in its internal circuits. "CLEANING UN-
DERWAY" is displayed.
Wait for the appliance to be ready for use again
and reselect the required beverage. Contact
Customer Services if the problem persists.
The appliance does not come on It is not plugged into the mains socket. Plug into the mains socket (g. 1).
The main switch (A19) is not turned
on.
Press the main switch (g. 2).
The infuser cannot be extracted The appliance has not been turned o
correctly
Turn the appliance o by pressing the button
(A7)
(see section “Turning the appliance o”).
At the end of descaling, the appliance
requests a third rinse
During the two rinse cycles, the water
tank (A12) has not been lled to the
MAX level
Follow the instructions displayed by the appli-
ance, but rst empty the drip tray (A14) to avoid
the water overowing.
The milk does not come out of the
milk spout (D5)
The lid (D2) of the milk container (D)
is dirty
Clean the milk container lid as described in sec-
tion “Cleaning the milk container”.
TROUBLESHOOTING
Below is a list of some of the possible malfunctions.
If the problem cannot be resolved as described, contact Customer Services.
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