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57
TROUBLESHOOTING
ENGLISH
Problem Possible Cause & Solution
Your home appliance
and smartphone is not
connected to the Wi-Fi
network.
The password for the Wi-Fi that you are trying to connect to is incorrect.
• Find the Wi-Fi network connected to your smartphone and remove it, then
registeryour appliance on LG ThinQ.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Finetwork.
The wireless network name (SSID) is set incorrectly.
• The wireless network name (SSID) shouldbe a combination of English
letters andnumbers. (Do not use special characters.)
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency issupported. Set the wireless router to
2.4 GHz and connect the appliance to the wireless router. To check the
router frequency, check with your Internet service provider or the router
manufacturer.
The distance between the appliance and the router is too far.
• If the distance between the appliance andthe router is too far, the signal
may be weakand the connection may not be configured correctly. Move the
location of the router so that it is closer to the appliance.
P1, P2, P3, or P4
appears in display.
The Download cycle is selected.
• This is not an error code. This code indicates the current Download cycle.
n:#, U:#, d:#, t#
appearsin display. (# =
a number)
Test mode is selected.
• This is not an error code. This code is used when testing the dishwasher.
Power the unit off and on and the code will disappear.
L0, L1, L2, L3 or L4
appears in display.
Rinse Aid Level setting mode is selected.
• This is not an error code. This code indicates the current rinse aid level. For
more information, refer to the Adding Cleaning Agents section.
CL appears in display.
• Control Lock is activated.
• This is not an error code. This code indicates that the control lock is
activated. Press and hold Dual Zone simultaneously for three seconds.
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