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40 English
Troubleshooting
Troubleshooting
Problem Action
Fills with the wrong
temperature water.
Fully open both water taps.
Make sure the temperature selection is correct.
Make sure the hoses are connected to the correct water taps.
Flush water lines.
Disconnect the hoses and clean the screens. The hose lter
screens may be clogged.
While the washing machine lls, the water temperature may
change as the automatic temperature control feature checks
incoming water temperature. This is normal.
While the washing machine lls, you may notice just hot and/
or just cold water going through the dispenser when cold or
warm temperatures are selected.
This is a normal function of the automatic temperature
control feature as the washing machine determines the water
temperature.
Door (Lid) locked or
will not open.
While the washing machine is operating, press or tap START/
PAUSE to stop the washing machine.
It may take a few moments for the door lock mechanism to
disengage.
Does not drain and/
or spin.
Check the fuse or reset the circuit breaker.
Make sure the electrical voltage is normal.
Make sure the washing machine is plugged in.
Make sure the drain hose is pointed downward. (Natural drain
models only)
Make sure the drain hose is not clogged.
Make sure the drain hose is not kinked.
Straighten the drain hose. If there is a drain restriction, call for
service.
Close the door, and press or tap START/PAUSE. For your
safety, the washing machine will not spin unless the door is
closed.
Load is wet at the end
of the cycle.
Use the High or Extra High spin speed. (Applicable model
only)
Use high efciency (HE) detergent to reduce oversudsing.
Load is too small. Small loads (one or two items) may become
unbalanced and not spin completely.
WA6700N_DC68-03892L-00_EN.indd 40 2018-03-14  3:02:40
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