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Examples of poor print quality Recommendation
• Make sure Toner Save mode is off in the LCD or the
printer driver.
• If the print quality of the black portion is not what you
expected, select the Enhance Black Printing check
box in the printer driver.
• Clear the Improve Gray Color check box in the
printer driver.
• Identify the color causing the problem and put in a
new toner cartridge.
To identify the color of the toner cartridge, visit the
Brother Solutions Center at
support.brother.com to
see the FAQs & Troubleshooting page.
See Related Information:Replace the Toner Cartridge.
• Install a new drum unit.
See Related Information:Replace the Drum Unit.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Color offset
• Make sure the machine is on a solid level surface.
• Perform the color registration using the LCD.
• Install a new drum unit.
See Related Information:Replace the Drum Unit.
• Install a new belt unit.
See Related Information:Replace the Belt Unit.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Uneven color density across the page
• Perform the calibration using the LCD.
• Adjust the copy density and contrast if you are
copying.
• Clear the Improve Gray Color check box in the
printer driver.
• Identify the color causing the problem and put in a
new toner cartridge.
To identify the color of the toner cartridge, visit the
Brother Solutions Center at
support.brother.com to
see the FAQs & Troubleshooting page.
See Related Information:Replace the Toner Cartridge.
• Install a new drum unit.
See Related Information:Replace the Drum Unit.
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Missing thin lines in images
• Make sure Toner Save mode is off in the LCD or the
printer driver.
• Change the print resolution.
• If you use a Windows printer driver, choose Improve
Pattern Printing in Print Setting of the Basic tab.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
ABCDEFGHIJKLMNOPQRSTUVWXYZ. 0123456789. abcdefghijklmnopqrstuvwxyz.
Wrinkled printout
• Check the paper type and quality.
• Make sure the back cover is closed correctly.
• Make sure the two gray levers inside the back cover
are in the up position.
• Make sure the media type setting in the printer driver
matches the type of paper you are using.
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