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Error Message Cause Action
Size Error
The paper size defined in the
printer driver is not supported
by the defined tray.
Choose a paper size supported by the defined
tray.
Size Error 2-sided
The paper size specified in the
machine's paper size setting is
not available for automatic 2-
sided printing.
Press (if required).
Load the correct size of paper in the tray and set
the tray for that paper size.
Choose a paper size supported by 2-sided
printing.
Paper sizes available for automatic 2-sided
printing are Letter, Legal, Mexico Legal and Folio.
The paper in the tray is not the
correct size and is not available
for automatic 2-sided printing.
Size Mismatch
The paper in the tray is not the
correct size.
Load the correct size of paper in the tray
indicated on the LCD and set the size of paper for
the tray.
Supplies
Belt End Soon
The belt unit is near the end of
its life.
Order a new belt unit before the LCD displays
Replace Belt.
Supplies
Replace Belt
It is time to replace the belt unit. Replace the belt unit with a new one.
Supplies
Toner Low: X
(X indicates the toner cartridge
or drum unit color that is near
the end of its life. BK=Black,
C=Cyan, M=Magenta,
Y=Yellow.)
If the LCD displays this
message, you can still print.
The toner cartridge is near the
end of its life.
Order a new toner cartridge before the LCD
displays Replace Toner.
Supplies
WT Box End Soon
The waste toner box is almost
full.
Order a new waste toner box before the LCD
displays Replace WT Box.
Toner Error
One or more toner cartridges
are not installed or not installed
correctly.
Pull out the drum unit. Remove all the toner
cartridges, and then put them back into the drum
unit.
Too Many Trays
The number of installed
Optional Trays exceeds the
maximum number.
Reduce the number of Optional Trays.
Touchscreen
Initialization Failed
The touchscreen was pressed
before the power on
initialization was completed.
Make sure nothing is touching the touchscreen.
Debris may be stuck between
the lower part of the
touchscreen and its frame.
Insert a piece of stiff paper between the lower part
of the touchscreen and its frame and slide it back
and forth to push out any debris.
Tray 2 Error
Tray 3 Error
Tray 4 Error
The optional lower tray is not
installed correctly.
Reinstall the lower tray.
Unusable Device
A USB device or USB Flash
memory drive that is encrypted
or not supported has been
connected to the USB direct
interface.
Unplug the device from the USB direct interface.
Unusable Device
Remove the Device. Turn
the power off and back
on again.
A defective USB device or a
high power consumption USB
device has been connected to
the USB direct interface.
• Unplug the device from the USB direct
interface.
• Press and hold to turn off the machine,
and then turn it on again.
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