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Home > Troubleshooting > Paper Jams > Paper is Jammed underneath the Paper Tray
Paper is Jammed underneath the Paper Tray
If the machine's control panel or the Status Monitor indicates that there is a jam in the paper tray, follow these
steps:
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Pull the paper tray completely out of the machine.
3. Make sure the jammed paper does not remain inside the machine.
4. If paper is not jammed inside the machine, remove the paper from the paper tray, flip it over, and check
underneath the paper tray.
5. If the paper is not jammed in the paper tray, open the back cover.
WARNING
HOT SURFACE
567
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