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PAGE HEADER.....
PROBLEM POSSIBLE CAUSES WHAT TO DO
Not enough coffee
extracted
• Coffee is ground too
finely.
• Shot duration/
volume needs to be
reprogrammed.
• Adjust the grind size
slightly coarser. Tamp
then use the Razor™ dose
trimming tool to trim off
excess coffee.
• Reprogram the shot
duration/volume. Refer
to ‘Reprogramming Shot
Duration & Volume’,
page 18.
Amount of coffee
extracted has
changed, but all
settings are the same
• As coffee beans age, the
extraction rate changes
and can affect the shot
volume.
• Adjust the grind size
slightly finer. Tamp then
use the Razor™ dose
trimming tool to trim off
excess coffee.
• Reprogram the shot
duration/volume. Refer
to ‘Reprogramming Shot
Duration & Volume’,
page 18.
• Use freshly roasted coffee
beans with a ‘Roasted On’
date and consume between
5–20 days after that date.
TROUBLESHOOTING COFFEES TO TRY
CAPPUCCINO
A single shot of espresso with textured milk and garnished with
drinking chocolate.
ESPRESSO
Intense and aromatic, it is also known as short black and is
served in a small cup or glass.
LATTÉ
A latté consists of a single espresso with textured milk and
approximately 10mm of foam.
MACCHIATO
Traditionally served short, the macchiato is also poured as an
Americano with a dash of milk or a dollop of textured milk.
AMERICANO
A shot of espresso (single or double) with hot water. Also known
as a long black.
RISTRETTO
A ristretto is an extremely short espresso of approximately
15ml, distinguished by its intense flavor and aftertaste.
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