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97
Troubleshooting
The LCD screen turns
blue and the subject does
not appear when
recording movies.
• The image size is set to [640(Fine)] while an
A/V multi cable is connected to the multi
connector.
p Disconnect the A/V multi cable.
p Set the image size to other than [640(Fine)].
The image is out of focus. • The subject is too close.
• (Twilight mode), (Landscape mode) or
(Fireworks mode) is selected for the Scene
Selection function.
• The focus preset function is selected.
p Record in the close-ups (Macro) recording mode. Make sure to
position the lens farther away from the subject than the shortest
shooting distance when shooting (page 26).
p Set it to other modes than (Twilight mode), (Landscape
mode) or (Fireworks mode) (page 35).
p Set to the auto focus mode (page 49).
Zoom does not work. • You cannot change the zoom scale when
shooting movies.
—
Precision digital zoom
does not function.
• [Digital Zoom] is set to [Smart] or [Off] in the
SET UP settings.
• This function cannot be used during shooting
movies.
Set [Digital Zoom] to [Precision] (pages 25, 45 and 113).
—
Smart zoom does not
function.
• [Digital Zoom] is set to [Precision]or [Off] in the
SET UP settings.
• The
image size is set to [5M] or [3:2].
• You are shooting in Multi Burst mode.
• This function cannot be used during shooting
movies.
p Set [Digital Zoom] to [Smart] (pages 25, 45 and 113).
p Set image size to other settings except [5M] and [3:2]
(pages 19 and 25).
p The smart zoom cannot be used in Multi Burst mode
(pages 25 and 59).
—
The image is too dark. • You are shooting a subject with a light source
behind the subject.
• The brightness of the LCD screen is too low.
p Select the metering mode (page 55).
p Adjust the exposure (pages 52, 53 and 109).
p Adjust the brightness of the LCD backlight (page 114).
The image is too bright. • You are shooting a spotlighted subject in a dark
location such as on a stage.
• The brightness of the LCD screen is too bright.
p Adjust the exposure (pages 52, 53 and 109).
p Adjust the brightness of the LCD backlight (page 114).
The image is
monochrome (black and
white).
• [PFX] (P. Effect) is set to [B&W]. p Set it to the other modes than [B&W] (page 60).
Symptom Cause Solution
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