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103
Troubleshooting
PictBridge compliant printer
Symptom Cause Solution
The connection cannot be
established.
• The printer is not compliant with the PictBridge.
• The printer is not set for the connection with the
camera.
• [USB Connect] is not set to [PictBridge] in the
SET UP settings.
• Depending on the circumstances, the connection
may not be established.
p Consult with the printer manufacturer.
p Check that the printer is turned on and can connect with the
camera.
p Set it to [PictBridge] (page 114).
p Disconnect and connect the USB multi cable again. If an error
message is indicated on the printer, refer to the operating
instructions supplied with the printer.
You cannot print images. • The camera is not connected to the printer.
• The printer is not turned on.
• If you select [Exit] during printing, you may not
print again depending on your printer.
• Movies cannot be printed.
• Images modified with a computer or images shot
using other than this camera may not be able to
be printed.
p Check that the camera and the printer are properly connected
using the USB multi cable.
p Turn on the printer. For further information, refer to the
operating instructions supplied with it.
p Disconnect and connect the USB multi cable again. If you
cannot print still, disconnect the USB multi cable, turn off and
on the printer, then connect the USB multi cable again.
—
—
Printing is canceled. • You disconnected the USB multi cable before
the (Not disconnect USB multi cable)
mark disappears.
—
You cannot insert the date
or print images in the
index mode.
• The printer does not provide these functions.
• The date may not be inserted in the index mode
depending on the printer.
p Consult with the printer manufacturer whether the printer
provides these functions or not.
p Consult with the printer manufacturer.
“---- -- --” is printed on the
date-inserted part.
• The recording date data is not recorded on the
image.
p The images that do not have the recording date data cannot be
printed with the date inserted. Set [Date] to [Off] and print it.
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