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[support@renpho.com], our tech team will help you with your problem
ASAP.
NO BODY FAT MEASURED WHEN WEIGHING, WHAT'S WRONG?
Step on with dry and bare feet.
Ensure Bluetooth is enabled and working.
Ensure personal data is entered.
WHAT IS "ATHLETE MODE"?
I saw "Athlete Mode" option when I create my profile, what is it?
Should I turn it on? What is the definition of an Athlete?
The general consensus among researchers is that a quantitative
dimension could be used to define an athlete. An athlete is defined for this
scale as a person who consistently works out for approximately 3 times per
week at 2 hours for each occurrence. These individuals should select
Athlete Mode for the most accurate measurement results.
Please note that scale is not calibrated for professional athletes or body
builders.
WHY IS THE ATHLETE MODE NECESSARY IN A BODY FAT SCALE?
It has been found that body fat estimation using BIA could overestimate
the percentage body fat of adult elite athletes. The physiological variation
of athletes in bone density and level of hydration are two of the reasons
said to account for the difference.
HOW TO RESTART THE SCALE?
First, take one of the batteries out of the scale.
Then, put back the batteries and wait for 5 seconds.
Now the scale has been automatic restart, you can step onto the scale.
BODY COMPOSITION INACCURATE?
Why are my body composition numbers different than the ones I see
at my gym, doctor, etc.?
Body composition analysis is an inexact science, regardless of the
manufacturer or method of measurement. Because your scale combines
the measurements it takes with variables stored in your user profile
according to our algorithm, the numbers you see may vary from those you
see using other measurement methods - which is completely normal.
When you’re measuring body composition, it’s more important to pay
attention to overall trends than day-to-day numbers. (Tracking in the
Renpho app helps with that.)
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