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Frequently Asked Questions
86
Unsatisfactory results
Problem Possible cause and solution
The coffee is not hot
enough.
The cup has not been pre-heated.
The smaller the cup and the thicker its walls, the more
important it is to pre-heat it.
Pre-heat the cup, for example, with hot water.
The brewing temperature is set too low.
Set a higher brewing temperature (see "Brewing
temperature").
The brew unit filters are blocked.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Degrease the brew unit (see "Cleaning and care -
Brew unit").
The heating-up time is
getting longer, the
amount of water being
dispensed is incorrect
and the coffee system
is not performing prop-
erly.
The coffee system needs to be descaled.
Descale the coffee system.
Coffee does not flow
evenly from both dis-
pensers. Milk sprays
occasionally during
preparation.
Coffee deposits in the main dispenser prevent the
dispensing of the drinks.
Disassemble the main dispenser and clean the
parts – with the exception of the stainless steel
cover – in the dishwasher (see "Cleaning and care
– Main dispenser").
This cleaning should be performed once a week.
The coffee grinder
makes a louder noise
than usual.
The coffee bean container has become empty during
the grinding process.
Fill the coffee bean container with fresh beans.
There may be stones in among the coffee beans.
Turn the coffee system off immediately. Contact
Miele.
The coffee flows too
quickly into the cup.
The grind level is too coarse.
Set the grinder to a finer setting (see "Setting the
coffee grinder").
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