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Frequently Asked Questions
84
Problem Possible cause and solution
During rinsing, no or
considerably less rins-
ing water than usual
comes out of the main
dispenser.
No or considerably less
coffee than usual
comes out of the main
dispenser. The displays
and preparation noises
are unchanged.
The waste unit contains
considerably more "cof-
fee water."
The main dispenser is not correctly mounted.
Make sure the main dispenser has been assem-
bled as described (see "Cleaning and care – Main
dispenser").
The cap is no longer sitting firmly on the main dis-
penser connector (see "Guide to the appliance").
Check the cap of the main dispenser connector.
Grease the cap with the included silicone grease.
The cap of the main dispenser connector is damaged
or missing.
Replace the cap with the provided spare part.
Lubricate the cap with the included silicone
grease.
Drink preparation has
been cancelled.
There is a problem with the water intake.
Check whether the intake hose is kinked or the tap
is not turned on completely.
The water tank has emptied during drink preparation,
but Main water - On is selected and the coffee system
is not connected to the water supply.
Then check the water setting (see "Settings - Main
water").
If the water tank or milk flask becomes empty while a
drink is being made, the message Water tank empty.
Continue? Yes / No will appear in the display after the
water tank has been refilled and put back in the ma-
chine. If you do not confirm this message with Yes
within 5 minutes, preparation will be cancelled.
The descaling program
was started uninten-
tionally.
The descaling program cannot be stopped once the
OK button has been tapped.
Descaling must be continued through to completion.
This is a safety precaution to make sure the machine
is descaled correctly. This is important for the
longevity and functional efficiency of your coffee sys-
tem.
Descale the coffee system (see "Descaling").
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