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Frequently Asked Questions
80
Message Possible cause and solution
F234 Cup protection switch-off has been activated three
times since switching on the coffee system. The cups
or glasses being used are not recognized by the auto-
matic dispenser adjustment.
Use only cups or glasses that can be recognized
by the automatic dispenser adjustment.
There is a fault with the automatic dispenser adjust-
ment.
Turn the machine off with the On / Off button.
Wait for 2 minutes before turning it back on again.
Too much ground coffee There is too much ground coffee in the coffee chute.
If more than one level scoop of ground coffee is
added to the coffee chute, the brew unit cannot
process the coffee. The ground coffee will be directed
into the waste unit and the fault message will appear
in the display.
Turn the machine off with the On / Off button.
Remove and clean the brew unit (see "Cleaning
and care – Brew unit").
Remove the ground coffee inside the coffee sys-
tem, e.g. with a vacuum cleaner.
Use the coffee scoop supplied to add ground cof-
fee to the ground coffee chute. Add only one por-
tion of ground coffee to the chute.
Check water intake There is a problem with the water intake.
Check whether the intake hose is kinked or the tap
is not turned on completely.
Remove and empty the water tank.
Push the water tank back in the machine, making
sure it is positioned correctly.
Push the water container in
until it engages
The water tank is not sitting properly in the appliance.
Remove the water tank and replace it.
This fault message also appears if the water tank was
not correctly filled and fitted for descaling.
Fill the water tank to the descaling marking and
restart the descaling program.
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