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en Trouble shooting
32
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:Warning – Risk of injury!
Incorrect repairs are dangerous. Do not attempt to
repair the appliance yourself. Repairs must only be
carried out by one of our trained after-sales engineers. If
the appliance is defective, call the after-sales service.
:Warning – Risk of electric shock!
Incorrect repairs are dangerous. Repairs may only be
carried out and damaged power cables replaced by
one of our trained after-sales technicians. If the
appliance is defective, unplug the appliance from the
mains or switch off the circuit breaker in the fuse box.
Contact the after-sales service.
Error messages on the display
When an error message appears on the display with "D"
or "E", e.g. D0111 or E0111, switch the appliance off
and on again using the ÿ On/Off button.
If it was a one-off error, the display goes out. If the error
message appears again, call the after-sales service and
quote the exact error message.
Maximum operating time
If you do not change the settings on your appliance for
several hours, the appliance stops heating up
automatically. This prevents unwanted continuous
operation.
The respective settings for the operating mode govern
when the maximum operating time is reached.
Maximum operating time reached
A note appears on the display confirming that the
maximum operating time has been reached.
To continue operation, touch any field or turn the rotary
selector.
Switch the appliance off using the ÿ On/Off button if
you do not need to use it.
Tip: Set a cooking time so that the appliance does not
switch off when you do not want it to, e.g. with an
extremely long preparation time. The appliance heats
up until the set cooking time has elapsed.
The "Fill water tank" message
appears even though the water tank
is full
The panel is open Close the panel
The water tank is not clicked
into place
Click the water tank into place
~ "Steam" on page 18
Faulty sensor Call the after-sales service
The water tank has fallen off.
Due to the impact, compo-
nents inside the water tank
have come loose, and the
tank is leaking.
Order a new water tank
The panel for removing the tank does
not open
The plug is not plugged into
the mains
Connect the appliance to the electricity supply
Power cut Check whether other kitchen appliances are working
The circuit breaker is faulty Check in the fuse box to make sure that the fuse for the appliance is in work-
ing order
v field sensor faulty Call the after-sales service
If required, empty the water tank: Open the appliance door, take hold of the
lower part of the panel on the left and right with your fingers and pull out the
panel
There is a "pop" noise during cooking Cold/warm effect with frozen
food, caused by the steam
Not possible
The appliance will not start and
"Cooking compartment too hot"
appears on the display
The cooking compartment is
too hot for the selected dish
or type of heating
Allow the cooking compartment to cool down and start again
Customer service en
33
Replacing the bulb in the top of the cooking
compartment
If the cooking compartment light bulb fails, it must be
replaced. Heat-resistant, 40 watt, 230 V halogen bulbs
are available from the after-sales service or specialist
retailers.
When handling the halogen bulb, use a dry cloth. This
will increase the service life of the bulb. Only use these
bulbs.
:Warning – Risk of electric shock!
When replacing the cooking compartment bulb, the
bulb socket contacts are live. Before replacing the bulb,
unplug the appliance from the mains or switch off the
circuit breaker in the fuse box.
:Warning – Risk of burns!
The appliance becomes very hot. Never touch the
interior surfaces of the cooking compartment or the
heating elements. Always allow the appliance to cool
down. Keep children at a safe distance.
1. Place a tea towel in the cold cooking compartment
to prevent damage.
2. Turn the glass cover anti-clockwise to remove it
(figure !).
3. Pull out the bulb – do not turn it (figure ").
Insert the new bulb, making sure that the pins are in
the correct position. Push the bulb in firmly.
4. Screw the glass cover back on.
Depending on the appliance model, the glass cover
may have a sealing ring. If the glass cover has a
sealing ring, put it back in place before screwing the
cover back on.
5. Remove the tea towel and switch on the circuit
breaker.
Glass cover
If the glass cover of the halogen bulb is damaged, it
must be replaced. You can obtain a new glass cover
from the after-sales service. Please specify the E
number and FD number of your appliance.
4Customer service
Cus t omer ser vi ce
Our after-sales service is there for you if your appliance
needs to be repaired. We will always find an
appropriate solution, also in order to avoid after-sales
personnel having to make unnecessary visits.
E number and FD number
When calling us, please quote the full product number
(E no.) and the production number (FD no.) so that we
can provide you with the correct advice. The rating plate
bearing these numbers can be found when you open
the appliance door.
On some appliances with a steam-assisted cooking
function, you will find the rating plate behind the control
panel.
To save time, you can make a note of the numbers for
your appliance and the telephone number of the after-
sales service in the space below in case you need
them.
Please note that a visit from an after-sales service
engineer is not free of charge in the event that the
appliance has been misused, even during the warranty
period.
Please find the contact data of all countries in the
enclosed customer service list.
To book an engineer visit and product advice
Rely on the professionalism of the manufacturer. You
can therefore be sure that the repair is carried out by
trained service technicians who carry original spare
parts for your appliances.
2
1
E no.
FD no.
After-sales service O
GB 0344 892 8979
Calls charged at local or mobile rate.
IE 01450 2655
0.03 € per minute at peak. Off peak 0.0088 €
per minute.
=1U)'(1U
7\SH
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