Can DEEBOT N8 PRO work in dark lighting?

Yes. dToF navigation and TrueDetect 3D Smart Detection technology mean DEEBOT OZMO T8 can use navigation technology to clean in a dark environment.

Can DEEBOT N8 PRO clean underneath the furniture?

It depends on the height of the lower edge of the furniture (1) The height of the robot is 93.6 mm. The TrueDetect 3D Smart Detection System can detect the height of the lower edge of the furniture from the ground. If the detected height is greater than the height of the robot, the DEEBOT can clean underneath the furniture. If the detected height is lower than the height of the robot, the DEEBOT will slow down to avoid the obstacle and prevent it from getting stuck underneath the furniture or running into the furniture (2) If the furniture's lower edge is slightly higher than the robot but the material is soft and uneven, the robot may get stuck. We recommend using a Virtual Wall. (3) If the floor surface underneath the furniture or the bed that the robot is cleaning hasn't been cleaned for a long time and there is a lot of dust, we recommend checking and emptying the Dust Bin regularly so that it doesn't become too full to store the dust.

Why does DEEBOT move around in circles and backwards after starting up?

- The Anti-Drop Sensors on the bottom of DEEBOT may be covered with dust.Wipe the Anti-Drop Sensors with provided Cleaning Tool to maintain their effectiveness. - The Driving Wheels may be tangled with hair or debris. Use the provided Cleaning Tool to cut off and remove any hair/debris tangled around the Driving Wheels. - The Bumper rail may be stuck. Press each side of the bumper rail to see if it rebounds automatically.

Does the camera in DEEBOT N8 PRO's TrueDetect 3D Smart Detection System violate the user's privacy?

No. The camera in N8 PRO's TrueDetect 3D Smart Detection System is used only to receive laser signals and will not violate the user's privacy.

While DEEBOT is cleaning, why does it become louder when moving to the carpet?

Once you have enabled Auto-Boost Suction in the App, DEEBOT will automatically increase its suction power in carpeted areas to give the carpet a deeper cleaning.

Why do the side brushes rotate slowly or not rotate at all while DEEBOT is cleaning?

(1) When the battery level is low, DEEBOT will automatically switch to Returning to the Charging Dock mode. In Returning to the Charging Dock mode, the rotation of the side brushes slows down. The robot can start cleaning again once it's fully charged. (2) Something is entangled in the side brushes and makes it unable to operate, check and clean the debris. (3) The side brushes were not correctly installed. Remove and reinstall the side brushes.

What should I do if DEEBOT has lost the map after being powered off?

DEEBOT is equipped with a Restore Map function. Set DEEBOT on the charging dock, then follow the prompts in the App to restore the map.

Ecovacs DEEBOT OZMO N8 PRO Pro Robot Vacuum and Mop User Manual

Name: Ecovacs DEEBOT OZMO N8 PRO Pro Robot Vacuum and Mop
Brand: Ecovacs
SKU: DEEBOT OZMO N8 PRO
Rating: 20 (1 reviews)

USER MANUAL Vacuum Cleaner

Package Contents

Note: Figures and Illustrations are for reference only and may differ from actual product appearance. Product design and specifications are subject to changes without notice.

Product Diagram

Robot

Bottom View

Docking Station

Reservoir

Operating and Programming

Quick Start

1. Remove Protective Strips and Films

2, Assemble Docking Station

3. Install Side Brushes

Charging DEEBOT

1. Docking Station Placement

2. Power on

Note: I = ON, O = OFF.

3. Charge DEEBOT

Empty remaining water from the Reservoir and remove the Reservoir and the mopping pad plate before charging DEEBOT.

flashes when DEEBOT is charging. goes out when DEEBOT is fully charged.

Operating DEEBOT

During the first cleaning, please supervise DEEBOT and assist it should there be a problem.

1. Start

2. Pause

Note: The robot's Control Panel stops glowing after the robot is paused for a few minutes. Press the AUTO Mode Button on DEEBOT to wake up the robot.

3. Return to charge

Pressing for 3 seconds to send DEEBOT back to the Docking Station.

OZMO Mopping System

1. Note: To prolong the service life of the reservoir, it is recommended to use purified water or softened water for OZMO mopping system	2. Note: When DEEBOT is mopping, DEEBOT automatically detects the carpet and keeps away from it. If you need to clean the carpet, please uninstall the mopping pad plate first.

Maintenance

Regular Maintenance

To keep DEEBOT running at peak performance, perform maintenance tasks and replace parts with the following frequencies

Robot Part	Maintenance Frequency	Replacement Frequency
Disposable Mopping Pad	After each use	Replace after each use
Washable Mopping Pad	After each use	Every 50 washes
Reservoir/Mopping Pad Plate	After each use	/
Side Brush	Once every 2 weeks	Every 3-6 months
Main Brush	Once per week	Every 6-12 months
Sponge Filter/ High Efficiency Filter	Once per week	Every 3-6 months
TrueDetect 3D Sensor Universal Wheel Anti-Drop Sensors Bumper Charging Contacts Docking Station Pins	Once per week	/

A multi-function Cleaning Tool is provided for easy maintenance. Handle with care, this cleaning tool has sharp edges.

Note: ECOVACS manufactures various replacement parts and fittings. Please contact Customer Service for more information on replacement parts.

Dust Bin and Filters

Main Brush and Side Brushes

Main Brush		Side Brushes

Other Components

Note: Before cleaning the robot's Charging Contacts and Docking Station Pins, turn the robot OFF and unplug the Docking Station.

Storage

If DEEBOT will not be used for a while, fully charge DEEBOT and power OFF before storage. Charge DEEBOT every 1.5 month to prevent battery drain.

Note: When DEEBOT is not cleaning, it is recommended to keep DEEBOT powered ON and charging.

Troubleshooting

Troubleshooting

No	Malfunction	Possible Causes	Solutions
1	DEEBOT is not charging.	DEEBOT is not switched ON.	Switch ON DEEBOT.
		DEEBOT has not connected to the Docking Station.	Be sure that the robot's Charging Contacts have connected to the Docking Station Pins.
		The Power Cord is not connected to the Docking Station.	Make sure the Power Cord is firmly connected to the Docking Station.
		The Docking Station is not connected to the power supply.	Make sure the Docking Station is connected to the power supply.
		The battery is completely discharged.	Please contact Customer Care for help.
2	DEEBOT cannot return to the Docking Station.	The Docking Station is not correctly placed.	Refer to section 3.2 to correctly place the Docking Station.
		The Docking Station is not correctly connected.	Make sure the Docking Station is correctly connected.
		The Docking Station is manually moved during the cleaning.	It is suggested not to move the Docking Station during the cleaning.
		DEEBOT is paused for more than 90 minutes.	It is suggested not to pause DEEBOT for more than 90 minutes.
		DEEBOT did not start cleaning from the Docking Station.	Make sure DEEBOT starts cleaning from the Docking Station.
3	DEEBOT gets stuck while working and stops.	DEEBOT is tangled with something on the floor (electrical wires, curtains, carpet fringing, etc.).	DEEBOT will try various ways to free itself. If it is unsuccessful, manually remove the obstacles and restart.
3	DEEBOT gets stuck while working and stops.	DEEBOT might be stuck under furniture with an entrance of similar height.	Please set a physical barrier, or set a Virtual Boundary in the ECOVACS HOME App.
4	DEEBOT returns to the Docking Station before it has finished cleaning.	Working time varies according to floor surface, room complexity and the Cleaning Mode selected. When the battery gets low, DEEBOT automatically switches to Recharge Mode and returns to the Docking Station to recharge itself.	Turn on Continuous Cleaning function in ECOVACS HOME App. DEEBOT will automatically resume the uncompleted cleaning cycle when Continuous Cleaning is enabled.
		DEEBOT is unable to reach certain areas blocked by furniture or barriers.	Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
		The Docking Station is too distant from the center of the house.	Please place the Docking Station against the wall of a central room of the house.
5	DEEBOT does not clean automatically at the scheduled time	Time Scheduling function is cancelled.	Program DEEBOT to clean at specific times using the ECOVACS HOME App.
		DEEBOT is switched OFE	Switch ON DEEBOT.
		The robot’s battery is low.	Keep DEEBOT switched ON and connected to the Docking Station to make sure it has a full battery to work at any time.
6	The water is not coming out of the Reservoir when DEEBOT is mopping.	The water inlet filter on the bottom of Reservoir is clogged.	Unscrew the water inlet on the bottom of Reservoir and clean the filter as described in Section 4.1.
		The Reservoir runs out of water.	Add water into the Reservoir.
		The water outlets on the bottom of DEEBOT are clogged.	Check the water outlets on the bottom and clean.
7	DEEBOT misses cleaning spots to be cleaned, or repeats cleaning the area cleaned.	The cleaning cycle is interfered by small objects or barriers on the floor.	Remove power cords and small objects from the floor to ensure cleaning efficiency. DEEBOT will automatically clean the area missed, please avoid moving DEEBOT manually or block the path during the cleaning cycle.
		DEEBOT is working on slippery polished floors.	Make sure the floor wax is dried before DEEBOT starts cleaning.
		DEEBOT is unable to reach certain areas blocked by furniture or barriers.	Tidy up the area to be cleaned by putting furniture and small objects in their proper place.
		The TrueMapping Distance Sensor is blocked.	Remove the objects that are blocking the TrueMapping Distance Sensor.
8	DEEBOT is making too much noise when cleaning.	DEEBOT is tangled or blocked with debris.	Clean DEEBOT as described in section 4 Maintenance and restart. If the trouble persists, please contact Customer Care.
9	DEEBOT is not able to connect to the home Wi-Fi network.	Incorrect home Wi-Fi username or password entered.	Enter the correct home Wi-Fi username and password.
		Incorrect App installed.	Please download and install ECOVACS HOME App.
		DEEBOT is not within range of your home Wi-Fi signal.	Make sure DEEBOT is within range of your home Wi-Fi signal.
		Network setup started before DEEBOT was ready.	Turn ON Power Switch. Press the RESET Button. DEEBOT is ready for network setup when its Wi-Fi Indicator light flashes slowly.
		DEEBOT does not support 5 GHz Wi-Fi.	Make sure the robot has been connected with 2.4 GHz Wi-Fi network.
10	DEEBOT does not clean the whole area.	The cleaning area is not tidy.	Remove small objects from the floor and tidy up the cleaning area before DEEBOT starts cleaning.
11	DEEBOT reservoir drops out of place during use.	The reservoir is not correctly installed.	Make sure DEEBOT reservoir clicks into place when installing.
12	DEEBOT Side Brushes drop out of place during use.	The Side Brushes are not correctly installed.	Make sure the Side Brushes click into place when installing.

Wi-Fi Connection

Before Wi-Fi setup, make sure DEEBOT, mobile phone, and Wi-Fi network meet the following requirements.

DEEBOT and Mobile Phone Requirements

DEEBOT is fully charged and the power switch of DEEBOT is turned on.
Wi-Fi status light slowly flashes.
Turn off mobile phone's cellular data (you can turn it back on after setup).

Wi-Fi Network Requirements

You are using a 2.4GHz or 2.4/5 GHz mixed network.
Your router supports 802.11 b/g/n and IPv4 protocol.
Do not use a VPN (Virtual Private Network) or Proxy Server.
Do not use a hidden network.
WPA and WPA2 using TKIP, PSK, AES/CCMP encryption.
WEP EAP (Enterprise Authentication Protocol) is not supported.
Use Wi-Fi channels 1-11 in North America and channels 1-13 outside North America (refer to local regulatory agency).
If you are using a network extender/repeater, the network name (SSID) and password are the same as your primary network

Ecovacs DEEBOT OZMO N8 PRO Pro Robot Vacuum and Mop

Product's Documents

Package Contents

Package Contents

Product Diagram

Operating and Programming

Quick Start

Charging DEEBOT

Operating DEEBOT

OZMO Mopping System

Maintenance

Regular Maintenance

Dust Bin and Filters

Main Brush and Side Brushes

Other Components

Storage

Troubleshooting

Wi-Fi Connection

Specifications

Ecovacs DEEBOT OZMO N8 PRO Questions and Answers

#1 Can DEEBOT N8 PRO work in dark lighting?

#2 Can DEEBOT N8 PRO clean underneath the furniture?

#3 Why does DEEBOT move around in circles and backwards after starting up?

#4 Does the camera in DEEBOT N8 PRO's TrueDetect 3D Smart Detection System violate the user's privacy?

#5 While DEEBOT is cleaning, why does it become louder when moving to the carpet?

#6 Why do the side brushes rotate slowly or not rotate at all while DEEBOT is cleaning?

#7 What should I do if DEEBOT has lost the map after being powered off?

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