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19
CALIFORNIA RESIDENTS ONLY:
California law provides that for In-Warranty Service, California residents have the
option of returning a nonconforming product (A) to the store where it was purchased
or (B) to another retail store which sells Cuisinart products of the same type.
The retail store shall then, at its discretion, either repair the product, refer the con-
sumer to an independent repair facility, replace the product, or refund the purchase
price less the amount directly attributable to the consumer’s prior usage of the prod-
uct. If the above two options do not result in the appropriate relief to the consumer,
the consumer may then take the product to an independent repair facility if service
or repair can be economically accomplished. Cuisinart and not the consumer will be
responsible for the reasonable cost of such service, repair, replacement, or refund for
nonconforming products under warranty.
California residents may also, according to their preference, return nonconforming
products directly to Cuisinart for repair, or if necessary, replacement, by calling our
Consumer Service Center toll-free at 1-800-726-0190.
Cuisinart will be responsible for the cost of the repair, replacement, and shipping and
handling for such products under warranty.
BEFORE RETURNING YOUR CUISINART
®
PRODUCT
If you are experiencing problems with your Cuisinart
®
product, we suggest that you
call our Cuisinart
®
Service Center at 1-800-726-0190 before returning the product
serviced. If servicing is needed, a Representative can confirm whether the product is
under warranty and direct you to the nearest service location.
Important: If the nonconforming product is to be serviced by someone other than
Cuisinart’s Authorized Service Center, please remind the servicer to call our Consumer
Service Center at 1-800-726-0190 to ensure that the problem is properly diagnosed,
the product is serviced with the correct parts, and the product is still under warranty.
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