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Reset the TV
You can choose to reset only the TV picture and audio settings to their original values, or
perform a full factory reset to return the TV to the state it was in when you first unpacked
and turned it on.
Reset audio/video settings
To reset only the TV picture and audio settings to their original values, navigate to Settings >
System > Advanced system settings > Factory reset, and then highlight Reset TV audio/video
settings. Read the information on the screen to make sure you understand what the reset
operation does.
To proceed with the reset operation, press PLAY/PAUSE
o
three times in a row.
Factory reset everything
A full factory reset returns the TV’s settings to their original state and removes all personally
identifiable information from the TV. When finished, you must repeat Guided Setup,
reconnecting to the Internet, re-linking your Roku account, and reloading any streaming
channels. You also must repeat live TV setup and input configuration.
Factory reset is the recommended choice if you want to transfer the TV to another owner,
and it is the only choice if you want to switch from Store mode to Home mode (if you
inadvertently selected Store mode during Guided Setup).
To perform a factory reset, navigate to Settings > System > Advanced system settings >
Factory reset, and then highlight Factory reset everything. Read the information on the
screen to make sure you understand what this reset operation does.
To proceed with the full factory reset, use the on-screen number pad to enter the code
displayed on the screen, and then select OK to proceed.
When the factory reset operation completes, the TV restarts and displays the first Guided
Setup screen.
What if I can’t access the Factory Reset option?
It is possible for your TV to get into a state where you cannot access the various menus,
including the menu option that lets you perform a factory reset operation. If that happens,
you can force the TV to reset by following these steps.
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